Matthew J. Lane7939 Avalos Way

Citrus Heights, CA 95610Cell: (916) 494-4766

Objective:

To obtain a challenging and stable, systems administration opportunity where my experience, could be fully leveraged, in an environment that offers, stability and future growth potential.

Professional Summary:

Dependable and analytical Microsoft & CompTIA Certified Systems Administration professional. Possessing 2 years of experience in Healthcare Information Technology. Expertise in MS Windows Administration and Desktop Support including Windows XP, Windows 7, & Windows 8/8.1, Healthcare Application Support (PM/EMR - GE Centricity), troubleshooting in depth application issues in regards to GE Centricity. Knowledge with management and configuration of the GE Application Centricity. In-depth knowledge of plugin support and DTS server management for the application GE Centricity. Database Management, AD Management (Active Directory) and Network Infrastructure (Server 2008). Excellent communication and presentation skills. Previous foundation in collections management, possessing a passion for providing solid, client and customer service support.

Certifications:

MCTS – Microsoft Windows 7 / Configuration.CompTIA Network+ CertifiedCompTIA A+ Certified

Training:

Currently Finalizing Certifications in: Server 2008 R2 Active Directory Management (Finished final and preparing for vendor exam)Server 2008 Network Infrastructure Professional Experience:

DSA Technologies 2014-PresentLevel 2 Support Technician / Onsite or Remote Rocklin, CAhttp://www.dsatechnologies.com

DSA Technologies provides cloud based solutions for a multitude of varying clients. I specialized in dealing with Healthcare related providers and clients. DSA actually absorbed Quatris Healthcare’s local engineering department. I moved over during this absorption.

Responsibilities include: Addressed business needs in regards to on site break/fix solutions as well as network related issues. Was responsible for back-up, Anti-virus, application, Active directory, and network support. Also was responsible for new server builds using ESXi 5.5 or Hyper-V.

Quatris Healthcare (Formerly Alliance Healthcare) 2012 – 2014System Administrator / Sr. Desktop Support Rocklin, CA www.quatris.com

Quatris Health provides software and database solutions for medical practices, as well as the training and support needed to maximize the benefit from client’s technology investment. The company was formed in

2013 as the result of a merger between two regional resellers of GE’s Centricity® Practice Solution, Final Support and Alliance Healthcare Solutions. Upon its creation, Quatris Health became the largest value-added reseller of GE Centricity. (EMR)

Responsibilities include: Assisting clients with varying levels of Application and System related issues. Application support for various applications used by our clients including GE Centricity (EMR/PM Based Application) Database Management, Job Backups, Active Directory Management, Network troubleshooting and Desktop support (Windows XP through Windows 8.1)

Neuheisel Law Firm 2010 - 2011Legal Collection Specialist Sacramento, CA

Legal collection specialist, handled collections of accounts pre-legal to post judgment enforcement. In charge of maintaining a whip and producing numbers, responsible for following accounts from filing to post judgment.

California Recover Systems Inc. 2008 – 2010Collection Specialist Sacramento, CA

Front line collection efforts on bankcard, auto loans, cash advances, etc. Collect on purchased accounts by using skip tracing skills and strong sales techniques. Experience with judgement enforcement and the ability to satisfy past due accounts. Top collector, responsible for varying levels of management duties. 

Professional references available upon request.