maximize your e-learning strategy
DESCRIPTION
My manager and I presented this at CUBIC (Corporate University Best-in-class Conference) 2006 held in Scottsdale Arizona.TRANSCRIPT
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Maximize your e-Learning StrategyBeverly Johnson
Director of Learning and Employee Performance
Ani MukerjiNational e-Learning Manager
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Our Charge is to Facilitate Learning…
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Who the Heck are You?
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• CLODirector of Learning and Developmente-Learning Manager
• Have a functioning, evolving e-Learning strategy• Ate breakfast today• Want to initiate or further develop your e-Learning strategy
Who the Heck are You?
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Why the Heck are we here??
• Maximize măk'sə-mīz'– Increase TO the greatest quantity or value attainable
– To make the most of
• Strategy străt'ə-jē – A careful plan, stratagem or method
– An adaptation that serves an important function in achieving success
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Why Strategize?
• Learner Expectations• Varied Learner Experience• Competitive Business Edge• Directly Support Corporate Strategies
• Demonstrate Business Value
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e-Learning Strategy Goals
• Easy access to remote employees or customers
• Motivate reluctant and hard-to-reach learners• Provide an engaging learning experience for
young and old• Play to the strengths and interests of
individuals• Encourage Partnership and Collaboration
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Tools
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•LMS•Course Authoring Software•Development Tools•Synchronous Learning Tool•Corporate Learning
Website•Online Survey Tool
Tools
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Plan it.
Track & Measure it.
Weave it.
Blend it.
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Plan it.
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•Start small with a strong business partner
•Custom vs. Outsource•Know your audience•Think beyond “courses”•Bang for the Buck•Make it fun!
Plan it.
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Track & Measure it.
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Track & Measure it.•LMS
Free, Open Source, Hosted
•Enrollment & Completions •Assessments are Essential•Focus higher level
evaluations on key business initiatives
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Track & Measure it.•Anecdotal ROI•Business Value &
Performance Improvement •Traditional ROI Analysis
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96.1% *16463Unit 3
94.1% *10163Unit 2
80.1% *95480Unit 1
Reduction in Overdue Files
Total Overdue Files (2/20/05
– 4/20/05)
Overdue Files After Training
Total Overdue files (11/20/04 – 12/20/05
Overdue files prior to Training
Business Value
[value of each additional file received on time] X (multiplied by)
number of additional files received on time= (equals)
Increased Revenue
Business Value Closed files to Warehouse
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Weave it.
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Weave it.•Stay “in tune” with all
corporate plans and strategies
•Major element of Organizational Change Management
•No elaborate Needs Assessment required!
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Blend it.
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Blend it.• Is there any other way?•E-Initiatives must not exist
in a silo •Use “e” for pre-work &
follow-up
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SalesPoint•Candidate Selection•Structured Mortgage
Content Training•Branch Experience•Tactical Sales Training•Field Assignment•Continuous Learning and
Performance Improvement
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Plan it.
Track & Measure it.
Weave it.
Blend it.