maximizing your google grants budget for nonprofits

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www.CardinalPath.com 1 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential. Maximizing Your Google Grants Budget for Nonprofits Alan Amerault Associate Director – Digital Marketing June 2013

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Welcome to the Google Grants program! In this introductory session we will: 1. Cover program details and the application process, plus the requirements, limitations, and best practices for adwords campaigns. 2. Show you how to maximize performance through optimization techniques. WHAT IS GOOGLE GRANTS? Google Grants is the non-profit edition of AdWords, Google’s online advertising tool. Google Grants empowers non-profit organisations, through USD 10,000 per month in in-kind AdWords advertising, to promote their missions and initiatives on Google.ca. That’s right, $10,000/month of free adwords from Google for eligible charitable nonprofits. Apply today. OUR PRESENTER Alan serves as the Associate Director for the Digital Marketing team at Cardinal Path after joining the group in early 2012. He comes to Cardinal Path following 5 years in both the search and display media divisions of Microsoft Advertising. Spanning Seattle to London, he has collaborated with clients across several North American and European markets and a wide range of verticals. His current role with Cardinal Path spans a range of clients across a variety of online channels.

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Page 1: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 1 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Maximizing Your Google

Grants Budget for Nonprofits

Alan Amerault Associate Director – Digital Marketing

June 2013

Page 2: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 2 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Who Are We?

Consulting Education

Web Analytics

Digital Marketing

Online Acquisition

Online Strategy and

Analytics Maturity

Web Analytics

Digital Marketing

Social Media

Page 3: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 3 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Today

• Recap the program

• Maximize results

• Expand

• Ad auction

• Keyword research

• Quality Score

• Foundation Search

Page 4: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 4 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Part 1: Google Grants

Program Recap

Program details and how to determine eligibility

Page 5: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 5 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Strengths

Easy to Apply $330/daily

($10k monthly)

Opportunity

for expansion

Manage via

AdWords!

Page 6: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 6 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Limitations

Google Grants Account Limitations:

Page 7: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 7 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Eligibility

Organization must:

Registered:

Canada

Income Tax

Act

Tax-exempt non-profit

organization

Organization

website

Page 8: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 8 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Eligibility

Organization must:

Run mission-

based ads

Page 9: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 9 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Eligibility

Organization must:

Able to Fulfill

Setup &

Management

Page 10: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 10 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Eligibility

Ineligible Organizations

Governmental entities and orgs

Hospitals and health care orgs

Schools, childcare centers, academic institutions and universities

Political parties, organizations

Page 11: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 11 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Part 2: How To Maximize

Results

Simple levers and means of increasing account

performance

Page 12: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 12 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Keys To Success

Ad

Scheduling

Improving

CTR Bid

Management

Page 13: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 13 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Bid Management

Adjustment and manipulation of bid prices

to maximize and adjust paid search traffic

Bid

Management

Page 14: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 14 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Bid Management

Maximize the traffic volume, and as a result increase conversions

Why?

Donations! Newsletter signups

Petitions Social sharing

What else?

Page 15: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 15 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Bid Management

Bid higher on better performing ad groups and keywords to increase conversions

Why?

Find the

keywords that

drive

conversions

Drive MORE

conversions!

Page 16: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 16 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Bid Management

How?

• Keep maximum allowed bids of $2.00 until the

budget limit is reached

• Upon reaching the daily budget limits:

Split available budgets between

campaigns

? ?

$100

Page 17: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 17 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Bid Management

How?

• Keep maximum allowed bids of $2.00 until the

budget limit is reached

• Upon reaching the daily budget limits:

Adjust bids (potentially decrease) to

maximize conversions in the RIGHT

campaigns

Page 18: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 18 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Bid Management

Tip: Since only manual bidding is allowed, it could be very

time consuming process to update the bids.

Use the Google AdWords Editor to save time.

http://www.google.com/AdwordsEditor

Page 19: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 19 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Bid Management

http://www.google.com/AdwordsEditor

• Make bulk edits

• Copy/paste

• Replace text

• Adjust at scale!

Page 20: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 20 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Ad Scheduling

Adjusting the time of day and day of week

that ads show in an effort to maximize

different streams of traffic

Ad

Scheduling

Page 21: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 21 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Ad Scheduling

Why?

Not all traffic is worth the same to you!

Page 22: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 22 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Ad Scheduling

Why?

Automated bid adjustments can ensure that you reach the

RIGHT user at the RIGHT time

Page 23: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 23 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Ad Scheduling

How?

Review the ‘Day of the week’ performance report

Page 24: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 24 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Ad Scheduling

How?

Based on the report results, use the Ad Scheduling feature to

schedule the bid adjustments.

Campaigns >> ‘Settings’ >> Schedule >> ‘Ad Scheduling’

Page 25: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 25 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

CTR Improvements

Click-through-rate is the ratio of clicks to total

impressions of ads served

Improving

CTR

Page 26: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 26 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

CTR Improvements

Why focus on this?

Improve Quality Score

Maximize both traffic volume & conversions within limited number of ad impressions

CTR

Improvements Improved

Quality Score Cost

Savings!

Page 27: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 27 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

CTR Improvements

How?

Ad Split

Testing

Adjust Match

Types

Negative

Keywords

Run multiple variations of an ad to determine a

consistent winner

Broad, Phrase, and Exact match types can help

drive most relevant traffic

Fine-tune existing keyword set to eliminate the

irrelevant traffic that drives down CTR

Page 28: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 28 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

CTR Improvements

Ad Split Testing

Run at least 2 versions of ads per ad

group

Determine better

performing ad

Pause lower performing

ad

Create a new ad to

continue the test

Page 29: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 29 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

CTR Improvements

Adjust Keyword Match Type

Eliminate unnecessary ad impressions by using phrase and

exact match keywords.

Page 30: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 30 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

CTR Improvements

Use Negative Keywords

Review Search Query report to find search queries not

relevant to your offering

Page 31: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 31 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

CTR Improvements

Use Negative Keywords

Utilize the Google Keyword Tool to find words that may be

used as negatives

Page 32: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 32 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Part 3: Expand Your Account

Once things are performing well, continue to build out

campaigns

Page 33: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 33 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

Why?

Cover all relevant topics

Utilize all available budget and bring quality visitors to your website

Continue to maximize volume of conversions

Page 34: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 34 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

How?

Auto-

Complete

Contextual

Targeting

Tool

Keyword

Expansion

Search

Query Report

Organic

Keywords

Site Search

Report

Page 35: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 35 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

Keyword Expansion

Continue to use Google Keyword Tool to find new keywords

and add them your account

Page 36: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 36 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

Bing Ads Intelligence Tool

The Bing Ads Intelligence Tool may enable you to find new

keywords and add them your account

Page 37: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 37 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

Contextual Targeting Tool

Page 38: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 38 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

Search Query Report

Go to: ‘Keyword Details – All’ report to see what search queries triggered

your ad impressions and clicks

• Look for insights on new

keyword ideas relevant

to your offering

• Expand these keyword

topics by using the

Keyword Tool

Page 39: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 39 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

Google Auto-complete

Brainstorm new keyword ideas by using Google Auto-

complete feature

Tip:

• As an extension to Google’s Auto-complete idea,

there is a very handy tool - Ubersuggest

(www.ubersuggest.org)

Page 40: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 40 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

Organic Search Keywords

• Use Google Analytics to

review well performing

organic search keywords.

• They could provide some

ideas on expanding your

existing AdWords

campaigns and ad

groups.

Page 41: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 41 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

Site Search Report

Use Google Analytics to find what your visitors search on

your website.

This information could provide ideas

for new campaigns, ad groups and

keywords

Page 42: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 42 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Account Expansion

Maximize your available budget

Daily Budget: $329

Up To Monthly Max of $10,000

Page 43: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 43 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Part 4: The Ad Auction

The Auction, bidding, and winning against competitors

Page 44: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 44 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Page 45: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 45 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Ad Rank f( , ) Max

CPC QS

KEY: Improvements in QS will effectively drive DOWN cost!

Page 46: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 46 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Keys To Success

Ad Copy

& Mgmt

Landing

Pages

Keyword

Research Quality

Score

Page 47: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 47 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Part 5: Keyword Research

Find the most relevant and pertinent terms

Page 48: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 48 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Choosing the right keywords

• Does this term accurately relate to your organization/purpose/ad?

Relevance

• How often is this keyword getting typed into search engines?

Volume

• How expensive will it be for me to get my ads shown? Remember about $2 bid limit.

Competitive

Page 49: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 49 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Google Grants Bidding Limitation

Page 50: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 50 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Google Grants Bidding Limitation

Your Maximum Allowed Bid is

$2.00

Your competitor’s

with regular

AdWords accounts

don’t have such

limitation

Page 51: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 51 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Keyword Research

How do you drive more traffic?

Long Tail

Early Funnel

Stage

Low volume, descriptive, higher-converting

terms

Research, early-stage terms that indicate

interest…

Page 52: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 52 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Keywords For Grants Accounts

What is the long tail?

Page 53: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 53 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Keywords For Grants Accounts

Why use them?

less competition cheaper keywords

Page 54: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 54 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Keywords For Grants Accounts

Using “research” stage keywords

Reviews

Tips

Information

Donations

Research / Awareness

Page 55: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 55 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Keyword Tool

Page 56: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 56 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Part 6: Quality Score

Maximize the free budget by building strong quality

score

Page 57: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 57 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Page 58: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 58 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Ad Rank f( , ) Max

CPC QS

KEY: Improvements in QS will effectively drive DOWN

cost!

Page 59: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 59 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Improve Quality Score

Quality Score affects your actual cost-per-click

Higher Quality Score

Lower Cost-Per-

Click

Page 60: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 60 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Ad Rank f( , ) Max

CPC QS

Page 61: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 61 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential. 61

Quality Score Basics

CTR

Relevance

Landing Page

Page 62: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 62 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Part 7: Foundation Search North America’s Leading Source of Foundation Funding

Information for Non-Profits

Page 63: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 63 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Foundation Search®

Help nonprofit organizations: • Identify potential donors

• Analyze these funders to identify the exact donors most

likely to fund you

• Manage all fund raising activities.

Page 64: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 64 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential. 64

As easy to use as

selecting options

and hitting the

search button, within

seconds you receive

your results which

you can then analyze

to find the best

possible donors.

Foundation Search®

Page 65: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 65 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

• Analyze giving trends and grant sizes

• Quickly assess a donor’s funding interests

• Choose the best donors to apply to

65

Foundation Search®

Page 66: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 66 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential. 66

View Data Multiple Ways

Page 67: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 67 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Would you like to know more?

Page 68: Maximizing your Google Grants budget for Nonprofits

www.CardinalPath.com 68 ©2013 Cardinal Path, Inc., All Rights Reserved. Proprietary and Confidential.

Thank You!

Questions & Answers

Page 69: Maximizing your Google Grants budget for Nonprofits

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email

CardinalPath.com

@CardinalPath

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Connect with Cardinal Path

Alan Amerault

Associate Director – Digital Marketing

[email protected]