MAXIMUS – CDG AllianceGlen Zimmer- MAXIMUSRichard Clifton - CDG

Work Programme None of us can do it alone

Partnerships and alliances everywhere

All of the Work Programme prime’s delivery models work on partnerships

– Diverse supply chains

– Strategic partnerships and alliances

– Sharing information and expertise

Supporting 2.5 million jobseekers

Private versus Charity ?

• Profit versus Not for Profit

• Charitable versus Commercial

• Performance Driven versus Social Care

Work Programme is about people Supporting each person to do their best

It’s about getting the right mix between private and charity drivers

Commercial and Charity alliance

• MAXIMUS and CDG together can:– Support more Jobseekers– in more place – gain more jobs

• The alliance is a – win, win, win. – MAXIMUS and CDG win– Local communities win– The jobseekers win

What the alliance brings together

MAXIMUS

•Proven performance

management

•Supply chain management

experience

•Strong financial backing

•Proven UK delivery model

•International Welfare to Work

delivery experience

CDG

•High performing delivery

•Local delivery knowledge

•Community engagement and

third sector partnerships

•Innovations such as CDG

Volunteers and e-kwip.me

•Community reinvestment

models

Why an alliance works A commercial view

MAXIMUS’ motivation

• Help jobseekers find work, making a difference to people, their families and communities

• Support the DWP, UK government and JCP to meet their goals

• Deliver a performance driven service that produces profit and creates opportunities for growth

• Continually develop our best practice service delivery

• Provide our people with opportunities to grow and develop

MAXIMUS’ alliance experience

• Continue to build on a successful FND partnership

• Creative and enthusiastic testing of ideas amongst ‘critical’ friends

• Opportunity to drive home importance of performance

• Relocation of heartland from South West to central Southern England

• Extending coverage and creating opportunities for further growth

MAXIMUS’ lessons learned

• Like any good relationship, it needs work – keep talking.• Be strong within the Alliance – if the relationship is worth it,

the alliance can take it! • Communicate and review the role of the alliance internally as

it evolves.• Acknowledge differences – if organisations were the same,

what would be the point of working together!• Don’t duck the detail.• Celebrate successes… together.

Why an alliance works A Third sector view

CDG’s motivation

We:

• fulfills charitable aims

• helps more jobseekers

• reduces risks

• increases influence at all levels

• make sure the Third Sector is central to the development and delivery of Work Progamme

• create more surplus to reinvest in communities

CDG’s alliance experience

• Helping more jobseekers

• Pan-London coverage (our heartland)

• Financially viable delivery model

• National exposure and recognition

• Evidence of our influence on delivery models

• Good third sector involvement in all 3 CPAs

CDG’s lessons learned

• Take time to agree the basis of the alliance

• Have a written agreement from the start

• Make sure all staff in both organisations understand the

agreed alliance

• Remember commercial organisations must make profit

What next for the allianceWill it deliver?

What does the customer get?

• Expert volunteer assistance

• Ongoing and online personal support

• A clear sense of purpose

• Partnership approach focused on securing employment

• A service built on a vast bank of knowledge and experience

Questions