may 2014 contact everyone send sms anywhere. 2 agenda 1.understand the context and key trends...
TRANSCRIPT
2
agenda
1. understand the context and key trends
2. communicate via SMS in a cost-effective way
3. use Contact Everyone for all your business needs
4. enjoy the benefits
Contact Everyone
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two different ways to send an SMS
1. SMS P2P (person-to-person)
Contact Everyone
text messages are exchanged between two mobile subscribers. Use cases include main mobile chat and dating and micro-blogging such as with Twitter, as well as SMS use in social networking
2. SMS P2P (person-to-person)
SMS messages are produced from an application (such as an advertising message) and are sent to mobile subscribers. This definition is often used to define enterprise messaging or business SMS
definition of Contact Everyone
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the rising trend of SMS A2P: an attractive market
Contact Everyone
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20
40
60
80
100
120
2012 2013 2014 2015 2016
A2P
P2P
SMS P2P vs A2P volume forecast(in billions SMS)
worldwide SMS P2P and A2P revenue forecast (in billions USD)
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1500
3000
4500
6000
7500
9000
2012 2013 2014 2015 2016
P2P
A2P
- increasing popularity of mobile advertising through SMS (“SMS marketing”)
- traditional bulk SMS (alerts, news, notifications, status, results, etc.)- almost everybody is reachable via SMS
Sources : Jupiner Research & Portio Research
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API @
SMS-C mobile
operator
SMS-C mobile
operator
SMS-C mobile
operator
Orange SMS gateway (hosted &
managed by Multimedia Business Services)
customer application server
SMS Broker #1
SMS-C mobile
operator
SMS-C mobile
operator
SMS-C mobile
operator
SMS broker #2web-tool for
statistics & reporting
around 800 mobile operators
SMS architecture
Contact Everyone
Orange Business Services
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…whatever your business and location
pre-requisites
only basic access to the Internet is required to access Contact Everyone
- no need to implement an Orange Internet solution or Orange Business VPN access
- API: guideline for the implementation
- no specific skills mandatory
- if necessary, support by Orange (option)
Contact Everyone
to connect to Contact Everyone•API only• different protocols available• API implementation is
customer’s responsibility
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benefits
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using SMS-mobile terminated or SMS-mobile originated features depending on your needs
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standard solution specifics
SMS-MT for mobile terminatedalso known as outbound SMS or push SMS
- SMS sent to end user’s handset- 200 destinations for 850 mobile
operators
- text message routed from an end user's handset to a customer
- SMS long number format available in 18 countries for a global collect
- no SMS premium / no short codes
SMS-MO for mobile originatedalso known as inbound SMS or pull SMS
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Contact Everyone fits all your business needs
confirm an order, delivery, availability, appointment
send personalized promotions, or announce an event
send information and updates
re-engage discussions with existing and potential customers, automatically
reinitiate dialog with partners, debtors and others
send reminders for due dates, appointments, useful information, administrative data, etc.
alert regarding changes that may be pending (cancellation, delay), unexpected events or incidents
communicate internally, stay in touch from afar, motivate and advise your teams
inform about a product, event or activity
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A2P SMS usesa growth driven by a desire from companies, businesses and brands to connect with their customers (and potential customers) via SMS
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5 good reasons to choose Contact Everyone
1. no hardware or software to buy
2. flexible and efficient fast and easy integration with any IT systems or applications. Our SMS gateway offers various APIs, enabling developers to incorporate the gateway features into their own systems
3. confidential and secure our SMS gateway ensures complete security of data. No need to upload valuable data to a 3rd party service provider or online SMS resellers
4. rapid and reliable SMS is sent within seconds straight from the customer’s application. Send many messages at once to many different recipients
5. reliability works 24/7Contact Everyone
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adaptable to all business needs and organizations
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MO: Mobile Originated (inbound SMS)
MT: Mobile Terminated (outbound SMS)
SMS-MT: price per destination / per unit
SMS-MO: unique price whatever the country of origin
subscription only for the number used to collect the MO (no MRC for SMS-MT)
reporting and statistics (optional)
try & buy (SMS-MT only): all in one, including usage charges
standard solution: SMS-MT or SMS-MO setup costs
technical support for implementation (optional)
reporting and statistics (optional)
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a solution managed by Orange Business Services
hosted and managed by Orange Business Services
highly secured service infrastructure
confidential, secure and fast
- minimum investment - no technical aspects- concentrate on
supervising
- Orange data center- redundancy on 2 sites- 24/7 supervision
- complete data security- dynamic routing time
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high quality of service guarantee
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service level agreement
-platform availability: SLA 99.85%-mean time to restore: SLO 4 hours
operation
-highly skilled SMS technology experts-24*7 incident management
data retention
daily backups (data retention 12 months)