mayank kumar on linux redhat -final (lin)
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MAYANK KUMAR8008503635/[email protected] [email protected] Balkham nagar,Ameerpet, Hyderbad -500078
To work in a highly competitive and professional organization where my potentials are best put to use, thus giving me an opportunity to contribute towards the growth of the organization.
Career Summary: -
Approx 3 years of experience in Linux Server Administration. Currently associated with RCI cash management as Linux System Administrator. Handling Escalations From L1/L2 Support Engineers
An effective communicator with excellent interpersonal & relationship building skills. Ability to work effectively under pressure and achieve time constraint objectives.
Roles & Responsibilities:- Linux system administrator –L2. Alert management (Warning/Critical). Ticket management (SLA). Trouble shooting (RCA). Maintains and Up-gradation (Change management). Documentation (SOP). ITIL (Process) Working in shifts. Vendor coordination.
OS Knowledge:-
RHEL ( 5 & 6 ) Centos( 5 & 6 ) Ubuntu(10.04 & 12.04) Windows server 2012R Windows –(7, 8 & 10)
Tools:-
Nagios OTRS Zimbra Wiki
Technology:-
Web Server (Apache). NFS (Network File System), Installation and monitoring - Nagios, Mysql, Wiki , SVN, OTRS. Kick start installation Shell Scripting python, Perl. Firewall : squid , Proxy, IPtables Base level SELINUX. LDAP Samba, FTP, NIS MTA : Zimbra , Send mail, Postfix, Protocols - SMTP, IMAP, POP3, HTTP, HTTPS, FTP, TCP/UDP, SSH, , DNS, DHCP, NTP Knowledge of RMM Console (Remote Management Module) for connecting the servers
ORGANIZATIONAL EXPERIENCE
1. RCI cash management till now as Linux System Administrator-L2 (3yrs).
Responsibilities:
Handling L1/L2 incidents for users. Adding/Removing Services in NAGIOS Keeping servers up-to-date by updating and Packages Using yum or up2date User creation and maintaining. Monitoring Nagios for server load, mail queue, disk space, users and other hosting services like http, ftp, snmtp,
pop Connecting servers using RMM (Remote Management Module) Allowing/denying IPs/Ports in hardware firewall. SSL Cert installation Resolving Any Type of Critical Issues
PRIZM PAYMENTS SERVICES PVT LTD (1.5yr). From Oct-2011 to Feb-2013
Designation: Technical Support Executive.
Responsibilities: ATM Management and Maintenance Handling technical issues in ATMs using software like “Base 24, EMS (Electronic maintenance System)”. While hardware operation giving Remote support to the ATM engineer. Handling Telnet, TM keys for ATMs. Providing BANK Customer support By Mail. Handling Escalation.
ACADEMIC CREDENTIAL
BE from Satyabhama University in 2011. 12th from J.L.N.M College, Bihar University in 2006. 10th from T.R.M.P High School, Bihar University in 2004.
PERSONAL DETAILS
Date of Birth: 08th Feb 1989Address: Balkham nagar, Ameerpet, Hyderbad, 500078.Language Known: English, Hindi Driving Lic: TS12820140000008Pan card: CBCPK7624RNotices period: 30 days (negotiable)
DECLARATION
The above mentioned information is true to the best of my knowledge and I take complete responsibility, if any false information has been provided by me.
Place: HyderabadMayank kumar