mbnl uad citrix two-factor authentication · introduction the two-factor authentication adds an...
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MBNL UAD CITRIX TWO-FACTOR
AUTHENTICATIONDetailed User Guide v1.3
Introduction
The two-factor authentication adds an extra layer of security to the logon process. With this authentication enabled,
you must provide a unique, one-time verification code when you log on, in addition to a password. You can receive the
code from the Symantec VIP Access app.
Prerequisite: User account must be activated.
Steps:
1. Access Symantec VIP https://vip.symantec.com
2. Select the Device on which you want to install the application.
Symantec VIP Installation
Alternatively, you can also download the
application from the App store for IPhone
and Google Play for an Android Device.
Search for VIP Access
for IPhone in your App
Store, download and
install it
Search for VIP Access
in your Play Store,
download and install it
* Follow the onscreen prompts to complete the installation
1. Access MBNL Self Service Portal on your browser to register.
Link: https://selfservicevip.mbnl.net/vipssp/
2. Enter your MBNL User Name and Password to register. This is your new MBNL Citrix UAD credentials.
Registration of Symantec VIP Access App
3. Enter your work Email Address to receive a security code.
4. Check your mail box for an email with the activation code.
5. Enter the security code in the VIP Self Service Portal and click Sign In.
You are successfully signed in and now ready to register to application.
6. Click Register in Select Your Credential
Registration of Symantec VIP Access App
7. In the Register Your Credential page you would have to enter the Credential ID.
Note: This id can be obtained from the Symantec VIP application on your mobile device.
Registration of Symantec VIP Access App
8. Log in to VIP Access on your Mobile application or the Desktop to get the Credential ID and Security Code.
Registration of Symantec VIP Access App
Iphone Screen Android Screen
9. Make a note of the Credential ID and Security Code
10.Navigate back to the webpage (refer step 7.) and enter the following:
i. Credential Name – A name to your Credentials; e.g. ‘My VIP Token’
ii. Credential ID – Enter the one displayed on the VIP Access application on your mobile or computer
iii. Security Code – Enter the one displayed on the VIP Access application on your mobile or computer
11.Click Submit. You will see the Manage Your Credentials page on successful registration.
Registration of Symantec VIP Access App
1. Access User Access Portal.
https://access.mbnl.net/
2. Enter your New MBNL Citrix UAD credentials.
Two-Factor Authentication to MBNL User Access Portal
3. Enter the Security code, generated through the VIP Access application on your device and click Logon.
Two-Factor Authentication to MBNL User Access Portal
4. On successful registration, you are redirected to MBNL Citrix Portal.
If you face any issues during the enrollment, please reach out to the UK MSSD
Phone: +44 118 902 4357
ECN: 832 34357
Email: [email protected]
Support Information
Thank You