CLEANLINESS CERTIFICATION PROGRAM

24th – 25th of January, 2011

AGENDADay 1:

Pre Test

Introductions and welcome

The Chemistry of Cleaning

Guest Room & Health Club Cleaning

BREAK

Housekeeping & Health Club Cleaning cont.

LUNCH

Odour Control Presentation

Laundry

BREAK

Chemicals in the Environment

Safe Handling of Chemicals

Day 2:

Carpet Care

BREAK

Floor Care and Natural Stone

LUNCH

Public areas

Bed Bugs - Inspection Procedures

Review

BREAK

Post TestWrap-up

The Groups

Laundry Expert’s Session

ACTIVE PARTICIPATION

Team Presenting their cases

Hands-on floor care training

Encouraging words from the GM, MHRS

Successful and Passionate participation

One for the reminiscence