mcconnell place west zoom town hall october 1, 2020 · • format: presentation, q&a • mics...
TRANSCRIPT
![Page 1: McConnell Place West Zoom Town Hall October 1, 2020 · • Format: Presentation, Q&A • Mics will be muted during presentation • For privacy reasons, please do not ask questions](https://reader036.vdocument.in/reader036/viewer/2022071216/60471cc02618f10b0e578e71/html5/thumbnails/1.jpg)
McConnell Place WestZoom Town HallOctober 1, 2020
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Welcome & Housekeeping• Format: Presentation, Q&A• Mics will be muted during presentation• For privacy reasons, please do not ask
questions about your family member’s care• Ask questions in chat box after the
presentation
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Introductions• Nancy Kindler, Care Coordinator, MPW• Francine Drisner, Chief Operating Officer• Bonnie Roberts, Site Director, Lynnwood• James Leask, Research Assistant• Survey slides on screen• Also online: capitalcare.net, Centres tab,
McConnell Place West, Zoom icon in blue bar to right of screen, click on Presentation.
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Survey Overview• Families, residents and staff were provided an
opportunity to share opinions and preferences regarding the indoor visitation policy
• Surveying took place at the end of July / early August, 2020
Survey Respondents by Group
McConnell Place West
Family 13Resident 0Staff 10Total 23
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39%
50%
0%
10%
20%
30%
40%
50%
60%
70%
Preferred Visit Frequency
Family Staff
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62%
100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Resident room Room or Unitcommon space
Room orDesignated
indoor spaces
Both non-roomlocations
Designatedindoor spaces
Unit commonspace
Any location
Preferred Visit Location
Family Staff
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42%
100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
People who are low risk only People who are medium risk People who are high risk
Preferred HIGHEST level of risk for indoor visits
Family Staff
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We are extremely concerned that visitation is being allowed at all.
- Family
It is absolutely critical to the physical, mental and social welfare of residents in supportive living situations that they are able to actually connect […] to those they love
- Family
I don't think they should be visiting at all for the next 6 months.
- Resident
Looking forward to having personal visits with family.
- Resident
Finding the balance between designated visitation and COVID safety is of utmost importance.
- Staff
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Current and Upcoming Visitation Strategy• New AHS online booking app• Cold weather visiting plans
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Planning Holiday Visitation
• Thanksgiving• Christmas
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New CMOH Order 32-2020 • Volunteers: Operators can permit volunteers
back on-site. • Site Tours: In-person site tours are permitted
when virtual or other options are not workable. • Isolation Requirements: Residents who leave
the building will take different precautions when they return depending on the level of risk of the activity they engaged in while away.
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New CMOH Order 32-2020
• Health Screening: Staff are still required to screen at the beginning of each shift, but do not need to screen at every re-entry.
• Resident Interaction: Residents may have more freedom to interact with one another.
• Group Interaction: The maximum number of residents permitted in a group activity will be determined by the size of the space.
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New Tasks Staff Have Since COVID
• Cleaning: High-touch 3X/day low-touch 1x/day • Resident Screening: (1x/day), CC 2x/day.• PPE: donning and doffing• Visitation: arranging, screening, training. 12
new hires.• Contingency planning: staff for outbreaks• Recruitment: due to staff needing to isolate
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Factors Influencing Staffing
• Single site: reduced possible spread, also #of casual workers
• Redeployment: non-nursing staff, i.e. rehab staff, trained to be more comfortable with care
• Isolation: # of staff required to isolate increased since school reopening
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Q&A