mcdonads final ppt 100918081413 phpapp02

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    HOTELS AND RESTURANTS

    Presented By :---

    Ajay Kumar ( M--3)

    Ganesh (M--18)

    Hina Bajpai (M--20)Kirti Gupta (M--22)

    Rajeev Kumar (M--38)

    Smriti Rai (M--52)

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    MC DONALDS

    McDonalds is one of the best known brandworldwide. Itis worlds leading food service provider

    with 31000 restaurants serving in 119 countries

    serving 50 million customers each day.

    McDonalds entered India in 1996.

    BUSINESS MODEL:

    Franchise ModelOnly 15% of the total number of

    restaurants are owned by the Company.

    Act like a retailer and think like a brand

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    Product Variation: Variety in products ranging

    from Burgers to softies

    McDonalds continuously innovates its products

    Product Innovation: Adapting to Indian

    conditions creating the CHIKEN MAHARAJA

    Product Elimination: Removal of Beef flavored

    products

    Menu: Veg, Non Veg, Frozen Desserts, Beverages

    Successes: Fries, Happy Meal, Big Mac, paneer wrap , Pizza McPuff

    Failures:, Fajita, Carrot Sticks, McLean, and the Arch Deluxe

    7P AnalysisProduct

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    Price

    Pricing includes the list of prices & discount available

    The most important part of marketing mix

    Price determines profit of the product

    Special offer such as happy meal ,Value meal

    Combo meal

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    Place

    McDonald's has opened its door in India in October 1996 since then its has open hisrestaurants in all the major cities like Mumbai, Delhi,Ahemdabad and many more

    Fully owned outlets :- Directly selling from McDonalds

    Franchise owned outlets that does selling from different places

    McDonald's mainly consists of the distribution channels the product is available to the

    customer at the right place, at the right time and in the right quantityOffers hygienic environment good ambience and great service

    Started giving internet facilities

    Areas for children where they can play and enjoy with their

    Family and friends

    Spend some quality time together

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    Promotion

    Individual communication - Word of mouth, peer group

    Mass communication Advertisements and child

    amusement activities at outlets, drives and campaigns

    Free distribution of children toys. With every happy meal

    Some of the most famous marketing campaigns of McDonalds are:

    You Deserve a break today, so get up and get away- To McDonalds

    Aap ke zamane mein ,baap ke zamane ke daam.

    Food, Folks, and Fun

    Im loving it.

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    People

    The employees in Mc Donalds have a standard uniform.

    Mc Donalds specially focuses on friendly and prompt service to

    its customers from their employees.

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    Process

    The food manufacturing process at Mc Donalds is completely transparent

    i.e. the whole process is visible to the customers.

    The fast food joint allows its customers to view and judge the hygienic

    standards at Mc Donalds by allowing them to enter the area where theprocess takes place.

    The customers are invited to check the ingredients used in food.

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    Physical evidence

    Mc Donalds focuses on clean and hygienic interiors of its

    outlets.

    At the same time the interiors are attractive and the fastfood joint maintains a proper decorum at its joints.

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    Segmentation

    Demographically :-

    1]Cater to kids

    2] youth

    3]Urban upper & Middle class families.

    Geographically :-

    1]Mostly in urban towns and cities

    2]Now opening in 2 and 3 tiers cities

    3]Mostly situated in malls having independent franchises

    Psychographic:-

    1]Place to chill out with friends and families

    2]Place for enjoyment of the kids

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    TARGET MATKETS Initial focus on Metros,Malls,Multiplex,Highways,Stations & Airports.

    Exposure to Western food & Culture.

    Move to smaller satellite towns like Gurgaon,Pune.

    Jaipur & Agra to attract foreign tourists.. Relatively High Income Groups.

    POSITIONING

    McDonald mein hain kuch baath -a place for an entire family to enjoy.

    To aaj Mac Donalds ho jaye.

    Mc Donald Im lovin it.

    DIFFERTATION

    Highlighting Brand, Food & Variety.

    TARGETING POSITIONIGDIFFERENTATION

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    SWOT ANALYSIS

    PLEASE ADD UR POINTS

    STRENGHTS

    Strong brand recognitionStrongest International Presence

    Customer Intimacy

    Product innovation

    Supply Chain

    OPPORTUNITIES

    Expand into Tier1 and Tier 2cities

    Entry into breakfast category

    Acquisition of other restaurants

    WEAKNESSLow depth and width of product

    High overall costs than rivals

    THREATSChanging customer lifestyle

    Increase in competition

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    McDonalds Jumbo King Pizza hut

    Mc Aloo Tikki - 20 Regular Vada Pav - 7 Simple Veg pizza-195

    Mc Veggie - 45 Brown Bread Vada Pav-10 Veggie Supreme -345

    Mac Chiken Maharaja-99 Butter Vada Pav - 10 Chicken Supreme-360

    Value Meal - Chollee vada Pav - 13 Garlic bread platter-90

    Happy Meal- Cheese Vada Pav - 16 Soups-45 to 80

    French fries-38 Schezwan vada pav - 15 Pastas-110

    Cold Coffee-39 Lassi - 10 Pepsi/7up/Mirinda -40

    Iced tea - 25 Mango Lassi - 15 Pizza hut Royale-80

    Soft Serve - 20 Pepsi - 10 Almond Praline-45

    COMPETITORS ANALYSIS

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    Philosophy that drove McDonald's

    business

    Quality

    Service

    Cleanliness

    Value

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    McDonalds the Future..!!

    McDonalds has built his strength in strong brand Customer intimacy

    Product innovation & Supplier integration

    It has its independent franchisee models in 2 tiers & 3 tiers cities i.e.

    Pune,Jaipur and many more

    McDonalds undertakes expansion; plans 40 new stores at Rs 150 cr

    investment in 2009

    Coming up with new schemes that suits to every pocket

    Mc-delivery has been started so everyone can be at home and enjoy

    McDonald's food

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    BYE BYE SEE YOU ATMcDonald's