mcdonads final ppt 100918081413 phpapp02
TRANSCRIPT
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HOTELS AND RESTURANTS
Presented By :---
Ajay Kumar ( M--3)
Ganesh (M--18)
Hina Bajpai (M--20)Kirti Gupta (M--22)
Rajeev Kumar (M--38)
Smriti Rai (M--52)
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MC DONALDS
McDonalds is one of the best known brandworldwide. Itis worlds leading food service provider
with 31000 restaurants serving in 119 countries
serving 50 million customers each day.
McDonalds entered India in 1996.
BUSINESS MODEL:
Franchise ModelOnly 15% of the total number of
restaurants are owned by the Company.
Act like a retailer and think like a brand
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Product Variation: Variety in products ranging
from Burgers to softies
McDonalds continuously innovates its products
Product Innovation: Adapting to Indian
conditions creating the CHIKEN MAHARAJA
Product Elimination: Removal of Beef flavored
products
Menu: Veg, Non Veg, Frozen Desserts, Beverages
Successes: Fries, Happy Meal, Big Mac, paneer wrap , Pizza McPuff
Failures:, Fajita, Carrot Sticks, McLean, and the Arch Deluxe
7P AnalysisProduct
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Price
Pricing includes the list of prices & discount available
The most important part of marketing mix
Price determines profit of the product
Special offer such as happy meal ,Value meal
Combo meal
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Place
McDonald's has opened its door in India in October 1996 since then its has open hisrestaurants in all the major cities like Mumbai, Delhi,Ahemdabad and many more
Fully owned outlets :- Directly selling from McDonalds
Franchise owned outlets that does selling from different places
McDonald's mainly consists of the distribution channels the product is available to the
customer at the right place, at the right time and in the right quantityOffers hygienic environment good ambience and great service
Started giving internet facilities
Areas for children where they can play and enjoy with their
Family and friends
Spend some quality time together
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Promotion
Individual communication - Word of mouth, peer group
Mass communication Advertisements and child
amusement activities at outlets, drives and campaigns
Free distribution of children toys. With every happy meal
Some of the most famous marketing campaigns of McDonalds are:
You Deserve a break today, so get up and get away- To McDonalds
Aap ke zamane mein ,baap ke zamane ke daam.
Food, Folks, and Fun
Im loving it.
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People
The employees in Mc Donalds have a standard uniform.
Mc Donalds specially focuses on friendly and prompt service to
its customers from their employees.
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Process
The food manufacturing process at Mc Donalds is completely transparent
i.e. the whole process is visible to the customers.
The fast food joint allows its customers to view and judge the hygienic
standards at Mc Donalds by allowing them to enter the area where theprocess takes place.
The customers are invited to check the ingredients used in food.
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Physical evidence
Mc Donalds focuses on clean and hygienic interiors of its
outlets.
At the same time the interiors are attractive and the fastfood joint maintains a proper decorum at its joints.
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Segmentation
Demographically :-
1]Cater to kids
2] youth
3]Urban upper & Middle class families.
Geographically :-
1]Mostly in urban towns and cities
2]Now opening in 2 and 3 tiers cities
3]Mostly situated in malls having independent franchises
Psychographic:-
1]Place to chill out with friends and families
2]Place for enjoyment of the kids
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TARGET MATKETS Initial focus on Metros,Malls,Multiplex,Highways,Stations & Airports.
Exposure to Western food & Culture.
Move to smaller satellite towns like Gurgaon,Pune.
Jaipur & Agra to attract foreign tourists.. Relatively High Income Groups.
POSITIONING
McDonald mein hain kuch baath -a place for an entire family to enjoy.
To aaj Mac Donalds ho jaye.
Mc Donald Im lovin it.
DIFFERTATION
Highlighting Brand, Food & Variety.
TARGETING POSITIONIGDIFFERENTATION
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SWOT ANALYSIS
PLEASE ADD UR POINTS
STRENGHTS
Strong brand recognitionStrongest International Presence
Customer Intimacy
Product innovation
Supply Chain
OPPORTUNITIES
Expand into Tier1 and Tier 2cities
Entry into breakfast category
Acquisition of other restaurants
WEAKNESSLow depth and width of product
High overall costs than rivals
THREATSChanging customer lifestyle
Increase in competition
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McDonalds Jumbo King Pizza hut
Mc Aloo Tikki - 20 Regular Vada Pav - 7 Simple Veg pizza-195
Mc Veggie - 45 Brown Bread Vada Pav-10 Veggie Supreme -345
Mac Chiken Maharaja-99 Butter Vada Pav - 10 Chicken Supreme-360
Value Meal - Chollee vada Pav - 13 Garlic bread platter-90
Happy Meal- Cheese Vada Pav - 16 Soups-45 to 80
French fries-38 Schezwan vada pav - 15 Pastas-110
Cold Coffee-39 Lassi - 10 Pepsi/7up/Mirinda -40
Iced tea - 25 Mango Lassi - 15 Pizza hut Royale-80
Soft Serve - 20 Pepsi - 10 Almond Praline-45
COMPETITORS ANALYSIS
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Philosophy that drove McDonald's
business
Quality
Service
Cleanliness
Value
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McDonalds the Future..!!
McDonalds has built his strength in strong brand Customer intimacy
Product innovation & Supplier integration
It has its independent franchisee models in 2 tiers & 3 tiers cities i.e.
Pune,Jaipur and many more
McDonalds undertakes expansion; plans 40 new stores at Rs 150 cr
investment in 2009
Coming up with new schemes that suits to every pocket
Mc-delivery has been started so everyone can be at home and enjoy
McDonald's food
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BYE BYE SEE YOU ATMcDonald's