meaning of six sigma : the industry independent methodology

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Meaning of Six Sigma : The Industry Independent Methodology Presenter - Vikas Gera

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http://www.edureka.co/six-sigma-green-beltSlide 2

Know your Instructor – Vikas Gera

®Founder of “Thought at Work”®B.E from Nagpur University / PGDM(Finance & Marketing from BIMT Pilani®Worked with Multiple Brands Worldwide including Whirlpool, HP & WNS.®Conducted & Implemented Lead Six Sigma across Asia, America, Europe®A Maverick by heart ready to challenge envelope set in the past.®First one in India to deploy lean Manufacturing-Consumer Durables Segment in Carrier Corporation in 1996.


Agenda of the Webinar

®What is Six Sigma?

®Where it all started?

®How does Six Sigma Work

®Who is Using Six Sigma?

®Top Organizations benefitting from Six Sigma


What is Six Sigma?

Courtesy :AbbotDiagnostics


->Known to Deliver only 3.4 defects per million opportunities(DPMO), which means process efficiency of 99.99966%!

->Six Sigma focuses on reducing variation

->The term “sigma”(denoted by Greek letter σ) is used to designate the distribution or spread about the mean(average) of any process or procedure

-> Six Sigma goes beyond defect reduction to emphasize business improvement in general, which includes

• Cost Reduction

• Cycle-time Improvement

• Increased customer satisfaction, and any other metric that is important to the company

Courtesy : Behance


Understanding Six Sigma

Six Sigma (σ)

Measure of Consistency

σ – The 18th Letter in

Greek Alphabet

Measurement System

Problem Solving

Approach

Business Strategy

Disciplined Change

Process


Where it all started


-> In mid-1980’s Motorola (Bill Smith – considered as father of six sigma) designed a in-house model ‘Six Sigma’ for reducing defects. Chairman, Bob Galvin implemented across all sub functions

->In 1991 – Allied Signal adopted Six Sigma methods

->In 1995, General Electric’s CEO Jack Welch decided to implement Six Sigma in GE

->By 2000, Six Sigma was effectively established and implementation in all sorts of organizations around the world. Around 129 organizations around the world apply six sigma methodology today


According to Jack Welch ( Former CEO , GE)

-”Six Sigma is the best training that an organization can give to Its employees, its even better than sending them to Harvard Business School”

Courtesy : Ijgolding


Coming to Quality

Classical view on Quality 99% (3.8 sigma) The Six Sigma view of Quality 99.99966% Good( 6 Sigma )

• 20,000 lost articles of mail per hour • Seven articles lost per hour

• Unsafe drinking water for almost 15 minutes each day

• One unsafe minutes every seven months

• 5,000 incorrect surgical operations per week • 1.7 incorrect operations per week

• Two short or long landings at most major airports each day

• One short or long landing every five years

• 600 new policies/month delivered with errors • 1 new policy delivered with errors every 5 months

• 1,80,000 lost calls each year • 61 lost calls each year

• No Electricity for almost seven hours each month

• One hour without electricity every 34 months


How does Six Sigma work?


DMADV & DMAIC


Who is Using Six Sigma?


®Six Sigma is an “Industry Independent” methodology and has been successfully applied across:

®Top users include the Manufacturing Industry along with Automotive, Aerospace, Health Equipment, FMCG, Electronic Goods, Continuous Process Industries, Textiles, etc.

®Also it is used extensively in Service Industry including Telecom, Banking and Financial Services, Health Care, Hotels, IT, ITES, KPOs, Airlines, Cargo Movement, Support Services, HR Services, Marketing Services, etc.

®R&D organizations or in R&D functions of various organizations

Courtesy : PDLC


How Organizations benefit?

®Helps organizations produce products and services better, faster and cheaper®Remove Wastage®Maximize Customer Satisfaction®Maximize Product/Service Quality. (Develop Close to Zero Defect Products/Services)®Increase Sales®Increase overall Organizational Productivity®Save Costs®Make the Organization a Data-driven organization®Faster Cycle Time®Empower Employees

Courtesy: Iconfinder


Those who benefitted…


®GE realized benefits worth 2 billion USD®GE was the 1st company to implement six sigma in services and offshoring®Motorola reduced in process defects by over 300 fold, which has resulted in

cumulative manufacturing cost, savings of over 11 billion dollars.®Airtel – Six Sigma implementation has yielded 250% ROI in the 1st year itself®LG – Increased brand image, Enhanced Customer experience, Savings USD

850k®Qualtec services – Saved over $20 million in 2 years of using six sigma

Courtesy : Wikipedia/Jaat.wap/thenexus


Popular Users


The Rewards of Six Sigma

Company Annual Savings

General Electric $2.0 + billion

JP Morgan Chase $1.5 billion(since inception in 1998)

Texas Instruments $600 million

Johnson & Johnson $500 million

Honeywell $600 million

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