meaningful partnerships to increase building bridges: creating...
TRANSCRIPT
Building Bridges: Creating Meaningful Partnerships to Increase Usage of Learning Center Services
Skyline College Learning Center Staff:Christina TrujilloRaymon Gutierrez
The Learning Center
The Learning Center
Why is creating meaningful relationships important?
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How do you utilize the resources and connections you
already have ?
Pause and think..
The Learning Center Past Challenges
● Levels of tutoring services offered not accurately understood
● Method for accessing TLC services● Low attendance ● Difficulty incentivizing students to attend● Inaccurate information ● Newly added services not yet widely known
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The Learning Center 4 Main Components
Connecting with Faculty & Staff
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Effectively Utilizing Your
Team
Marketing Assessing
The Learning Center Connecting with Faculty & Staff
● Identify your “champions” (advocater, supporter, promoter)
● Highlighting how different populations can benefit from services
● Involvement with campus groups and clubs (TRiO,
EOPS, Transfer Center, Mentorship groups)
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The Learning Center Effectivity Utilizing Your Teammates
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Identify how to utilize their strengths:
(RS) Pre-College courses & support services
(IA) Connected to specific labs and subjects
(S) Student Peers
Identify and understand your
team's role!
Step 1: Step 2:
Identify their connections
1. Retention Specialist (RS)
2. Instructional Aide (IA)
3. Student Staff (S)
Step 3:
(RS) Create TLC pipeline: Pre-college, Counseling, and student services
(IA) Present at department meetings and office hours
(S) Promote new upcoming workshops & new changes
TLC Roles: Connections:Strengths:
The Learning Center Marketing
● Classroom Visits ● Faculty Promotion● Cost Effective Strategies ● Updated webpage ● Digital advertising with the Marketing
Office● Flyers & posters
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Best Practices:
The Learning Center Previous Marketing
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Dates and times selected at start of semester
The Learning Center
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New Marketing
The Learning Center
Through faculty directly to their classes
Class visits from tutors or TLC staff
Past workshop attendees (word of mouth)
Advertising workshops as a series
Updated webpage with extended list of workshops
Email/digital advertising 10
No dates listed
Website Listed
Here
The Learning Center
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The Learning Center
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The Learning Center
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The Learning Center
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Results
68% growth
46% growth
16% growth
174% growth
Visits By Lab From Fall 2013 - Spring 2016
The Learning Center
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Results
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245% growth from Fall 2015 to Fall 2016
Workshop Attendance From Fall 2014- Fall 2016
The Learning Center
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ResultsRetention Specialist Student Intake
The Learning Center
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ResultsSpring Referrals
The Learning Center Assessments
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The Learning Center Reflection ActivityIdentify your STRENGTH(S)
What is a strength your Learning Center has that you would consider to be a “expertise” in?
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Why am I g
ood at this?
How long have I b
een doing this?
What is
a repeatin
g challenge w
e face
every year?
Identify your CHALLENGE(S)
What is a challenge your Learning Center faces that you would like to improve on?
The Learning Center
1. Break out into a group of 42. 5 minutes
a. FIRST: Share what you consider yourself an “expert” in and why
b. SECOND: Share the area/topic your center can improve on
c. THIRD: Collaborate and brainstorm ideas to achieve development in your Center by using groups collective expertise
Group Activity
The Learning Center
Open discussion
The Learning Center Contact Information
● Christina Trujillo
● Raymon Gutierrez
Thanks for coming!22