measuring collaboration success

Measuring Collaboration SuccessChristian BuckleyCMO, BeezyOffice Servers and Services MVP

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Christian BuckleyChief Marketing Officer@[email protected]

IN/christianbuckley


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#MeasureCollabSuccessThe goal of this community initiative is to understand how organizations define, measure, and implement successful collaboration strategies.

We have divided our efforts into three areas:How do organizations define success?How do organizations measure success?How do organizations effectively implement these strategies?


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How do you define successful collaboration?


Why is small team collaboration easy?


Why doesnt small team success easily scale to large organizations?


OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80Ask most information workers whether they feel their own organization does a good job at collaboration, and youll likely receive a wide array of mostly positive answers. But ask them to articulate their companys definition of collaboration, and provide details as to why they think their company is successful, and their reasoning begins to break down. What companies need is a shared understanding of what constitutes successful collaboration, and guidance on how to implement and measure those guidelines.7

A nice to have, with little visible understanding of how collaboration is information flow, which helps the bottom line.

They know it is important, but are resistant to new technology due to regulatory restrictions.

They think it is the key to success and increased productivity, but havent wanted to invest in the tools to achieve it.

Their idea of collaboration is sharing files.

They understand the value and support it, but see it as a technology solution, not a people + technology solution.

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80Within the survey, we asked respondents to share their thoughts on how their management teams viewed collaboration.8

How successful has your organization been in deploying and supporting collaboration?


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OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80How well do people within your organization collaborate?

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Light GrayR:210 G:210 B:210Light OrangeR:255 G:140 B:0Light BlueR:16 G:124 B:16YellowR:255 G:185 B:0Main colorsSecondary colors (use only when necessary)Light Green R:168 G:216 B:10Dark RedR:168 G:0 B:0Dark BlueR0 G32 B80

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OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80Have the goals and benefits of collaboration been clearly defined and articulated within your organization?


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OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80How well are collaboration efforts aligned with the needs of the business?


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OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80Advice from the community:

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Light GrayR:210 G:210 B:210Light OrangeR:255 G:140 B:0Light BlueR:16 G:124 B:16YellowR:255 G:185 B:0Main colorsSecondary colors (use only when necessary)Light Green R:168 G:216 B:10Dark RedR:168 G:0 B:0Dark BlueR0 G32 B80

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Never underestimate the amount of change management, training, and effort required to get people to collaborate effectively.

Dont be afraid to stumble. Do some experiments.

Understand the goals, and work with leadership to ensure their visible support.

Get everyone on the same page. Agree on goals, promote transparency and sharing (instead of working individually and in silos).

Start by talking about your expectations. And decide on some initial metrics up front, refine over time as people start using the technology.

Engage people in the planning process. Build solutions in small increments.


Be sure to download the whitepaper

http://hubs.ly/H03lxlP0

Dont miss this great community feedback with insights from our panel of experts on:Common success drivers for enterprise collaborationCreating a shared definition around collaboration successInsights into large vs. small team issuesGuidance on best practices for your own strategy

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80Thank you for participating!More on this topic:

Wednesday, 10:20am to 10:40am -- MVP HubTalk 1THR1047 Gather Insights from the Measuring Collaboration Success Community Initiative

Thursday, 11:00am to 11:45am Beezy mini-theater (Booth 2044)Panel: How Measuring Collaboration Impacts Your Overall Success, with John White (MVP, UnlimitedViz), Jason Himmelstein (MVP, Rackspace), Curtis Hughes (C5Insight), and Christian Buckley (MVP, Beezy)

2016 Microsoft Corporation. All rights reserved.


9/22/2016 5:27 PM20 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

measuring collaboration success

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