measuring eeo compliance

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Measuring Compliance presented by Stephanie R. Thomas, Ph.D. [email protected]

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Measuring Compliance

presented by

Stephanie R. Thomas, Ph.D.

[email protected]

EEO Policy Statement

EEO Policy Statement

“It is the policy of the Employer to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.”

EEO Policy Statement

• Typically contains language about measuring the success of your EEO program:

EEO Policy Statement

• Typically contains language about measuring the success of your EEO program:– Evaluating EEO progress and developing alternative approaches where

necessary

EEO Policy Statement

• Typically contains language about measuring the success of your EEO program:– Evaluating EEO progress and developing alternative approaches where

necessary

– Designing and implementing audit and reporting systems to allow continual monitoring of EEO progress

EEO Policy Statement

• Typically contains language about measuring the success of your EEO program:– Evaluating EEO progress and developing alternative approaches where

necessary

– Designing and implementing audit and reporting systems to allow continual monitoring of EEO progress

– Periodically audit training programs and hiring and promotion patterns so that any impediments to achieving the organization’s goals and timetables are removed

How do we measure ourEEO “success”?

How do we measure ourEEO “success”?

Number of complaints brought to HR?

How do we measure ourEEO “success”?

Number of complaints brought to HR?

The amount of time spent on

EEO issues by the legal

department?

How do we measure ourEEO “success”?

Number of complaints brought to HR?

The amount of time spent on

EEO issues by the legal

department?

Number of lawsuits filed

against company?

How do we measure ourEEO “success”?

Total expenditures on

settlements, mediations and

conciliations of EEO claims?

Number of complaints brought to HR?

The amount of time spent on

EEO issues by the legal

department?

Number of lawsuits filed

against company?

How do we measure ourEEO “success”?

Total expenditures on

settlements, mediations and

conciliations of EEO claims?

Number of complaints brought to HR?

The amount of time spent on

EEO issues by the legal

department?

Number of lawsuits filed

against company?

These are all “reactionary” strategies

Quantifying – and Communicating –Success Can Be Difficult

Quantifying – and Communicating –Success Can Be Difficult

• Difficult to analyze and understand the data

Quantifying – and Communicating –Success Can Be Difficult

• Difficult to analyze and understand the data

• Difficult to communicate what the data reveal

Quantifying – and Communicating –Success Can Be Difficult

• Difficult to analyze and understand the data

• Difficult to communicate what the data reveal

• Difficult to educate managers in the legal requirements, technical content and statistical analysis of EEO data

Quantifying – and Communicating –Success Can Be Difficult

• Managers and supervisors can be overwhelmed with presentations and data

Quantifying – and Communicating –Success Can Be Difficult

• Managers and supervisors can be overwhelmed with presentations and data

• Even after presentations and discussions, many still have little idea of how they’re doing

Looking for a Bottom Line Solution

• Relatively easy to calculate from available data

Looking for a Bottom Line Solution

• Relatively easy to calculate from available data

• Easy to explain

Looking for a Bottom Line Solution

• Relatively easy to calculate from available data

• Easy to explain

• Intuitive

Looking for a Bottom Line Solution

• Relatively easy to calculate from available data

• Easy to explain

• Intuitive

• Bonus = can be displayed visually

The SMG Index

• Developed by Microsoft

• The SMG Index acronym comes from the three employees who collaborated on its development:

– Jonathan Stutz, PHR, senior diversity consultant;

– Randy Massengale, SPHR, senior diversity manager;

– Andrea Gordon, human resource director.

The SMG Index

• Provides a single, separate numerical index for each protected group

The SMG Index

• Provides a single, separate numerical index for each protected group

• Allows comparisons of organizational groups’ performance relative to goals or to other groups

The SMG Index

• Provides a single, separate numerical index for each protected group

• Allows comparisons of organizational groups’ performance relative to goals or to other groups

• Can be used as benchmark, measuring the success or failure of specific programs

The SMG Index

• “Original” SMG Index based on existing data points within standard required EEO reports

The SMG Index

• “Original” SMG Index based on existing data points within standard required EEO reports

• Can be modified to focus on different job groups, functional lines of business, department, etc.

Sample EEO-1 Report

Male Female White

Black or

African

American

Native

Hawaiian

or Other

Pacific

Asian

American

Indian or

Alaskan

Native

Two or

more

races

White

Black or

African

American

Native

Hawaiian

or Other

Pacific

Asian

American

Indian or

Alaskan

Native

Two or

more

races

A B C D E F G H I J K L M N

Executive/Senior

Level Officials and

Managers

1 0 2 1 0 2 0 0 2 0 0 1 1 0 10

First/Mid-Level

Officials and

Managers

0 1 9 1 0 1 0 0 5 2 0 1 0 0 20

Professionals 15 12 57 28 2 14 0 0 22 6 0 9 0 0 165

Technicians 11 0 41 11 0 7 0 0 3 2 0 0 0 0 75

Sales Workers 7 4 37 19 0 2 0 0 13 7 0 1 0 0 90

Administrative

Support Workers0 6 0 1 0 0 0 0 20 10 0 3 0 0 40

Craft Workers 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Operatives 1 0 2 3 0 2 0 0 1 1 0 0 0 0 10

Laborers and Helpers 5 0 5 5 0 0 0 0 0 0 0 0 0 0 15

Service Workers 3 1 1 2 0 0 0 0 1 2 0 0 0 0 10

Total 43 24 154 71 2 28 0 0 67 30 0 15 1 0 435

Hispanic or LatinoMale Female

Job Categories

Total

Not-Hispanic or Latino

Race/Ethnicity

Number of Employees

(Report employees in only one category)

Additional

Availability Females

Job Category Total Female % Female Estimate Difference Needed

Executive/Senior Level Officials and Managers 10 4 40.0% 39.0% -1.0% -

First/Mid-Level Officials and Managers 20 9 45.0% 39.0% -6.0% -

Professionals 165 49 29.7% 30.0% 0.3% 0.5

Technicians 75 5 6.7% 8.0% 1.3% 1.0

Sales Workers 90 25 27.8% 30.0% 2.2% 2.0

Administrative Support Workers 40 39 97.5% 85.0% -12.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 10 2 20.0% 15.0% -5.0% -

Laborers and Helpers 15 0 0.0% 10.0% 10.0% 1.5

Service Workers 10 4 40.0% 50.0% 10.0% 1.0

# of Employees

Utilization Report

Additional

Availability Females

Job Category Total Female % Female Estimate Difference Needed

Executive/Senior Level Officials and Managers 10 4 40.0% 39.0% -1.0% -

First/Mid-Level Officials and Managers 20 9 45.0% 39.0% -6.0% -

Professionals 165 49 29.7% 30.0% 0.3% 0.5

Technicians 75 5 6.7% 8.0% 1.3% 1.0

Sales Workers 90 25 27.8% 30.0% 2.2% 2.0

Administrative Support Workers 40 39 97.5% 85.0% -12.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 10 2 20.0% 15.0% -5.0% -

Laborers and Helpers 15 0 0.0% 10.0% 10.0% 1.5

Service Workers 10 4 40.0% 50.0% 10.0% 1.0

# of Employees

Utilization Report

Additional

Availability Females

Job Category Total Female % Female Estimate Difference Needed

Executive/Senior Level Officials and Managers 10 4 40.0% 39.0% -1.0% -

First/Mid-Level Officials and Managers 20 9 45.0% 39.0% -6.0% -

Professionals 165 49 29.7% 30.0% 0.3% 0.5

Technicians 75 5 6.7% 8.0% 1.3% 1.0

Sales Workers 90 25 27.8% 30.0% 2.2% 2.0

Administrative Support Workers 40 39 97.5% 85.0% -12.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 10 2 20.0% 15.0% -5.0% -

Laborers and Helpers 15 0 0.0% 10.0% 10.0% 1.5

Service Workers 10 4 40.0% 50.0% 10.0% 1.0

# of Employees

Utilization Report

Additional

Availability Females

Job Category Total Female % Female Estimate Difference Needed

Executive/Senior Level Officials and Managers 10 4 40.0% 39.0% -1.0% -

First/Mid-Level Officials and Managers 20 9 45.0% 39.0% -6.0% -

Professionals 165 49 29.7% 30.0% 0.3% 0.5

Technicians 75 5 6.7% 8.0% 1.3% 1.0

Sales Workers 90 25 27.8% 30.0% 2.2% 2.0

Administrative Support Workers 40 39 97.5% 85.0% -12.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 10 2 20.0% 15.0% -5.0% -

Laborers and Helpers 15 0 0.0% 10.0% 10.0% 1.5

Service Workers 10 4 40.0% 50.0% 10.0% 1.0

# of Employees

Utilization Report

Additional

Availability Females

Job Category Total Female % Female Estimate Difference Needed

Executive/Senior Level Officials and Managers 10 4 40.0% 39.0% -1.0% -

First/Mid-Level Officials and Managers 20 9 45.0% 39.0% -6.0% -

Professionals 165 49 29.7% 30.0% 0.3% 0.5

Technicians 75 5 6.7% 8.0% 1.3% 1.0

Sales Workers 90 25 27.8% 30.0% 2.2% 2.0

Administrative Support Workers 40 39 97.5% 85.0% -12.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 10 2 20.0% 15.0% -5.0% -

Laborers and Helpers 15 0 0.0% 10.0% 10.0% 1.5

Service Workers 10 4 40.0% 50.0% 10.0% 1.0

# of Employees

Utilization Report

Additional

Availability Females

Job Category Total Female % Female Estimate Difference Needed

Executive/Senior Level Officials and Managers 10 4 40.0% 39.0% -1.0% -

First/Mid-Level Officials and Managers 20 9 45.0% 39.0% -6.0% -

Professionals 165 49 29.7% 30.0% 0.3% 0.5

Technicians 75 5 6.7% 8.0% 1.3% 1.0

Sales Workers 90 25 27.8% 30.0% 2.2% 2.0

Administrative Support Workers 40 39 97.5% 85.0% -12.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 10 2 20.0% 15.0% -5.0% -

Laborers and Helpers 15 0 0.0% 10.0% 10.0% 1.5

Service Workers 10 4 40.0% 50.0% 10.0% 1.0

# of Employees

Utilization Report

Additional

Availability Females

Job Category Total Female % Female Estimate Difference Needed

Executive/Senior Level Officials and Managers 10 4 40.0% 39.0% -1.0% -

First/Mid-Level Officials and Managers 20 9 45.0% 39.0% -6.0% -

Professionals 165 49 29.7% 30.0% 0.3% 0.5

Technicians 75 5 6.7% 8.0% 1.3% 1.0

Sales Workers 90 25 27.8% 30.0% 2.2% 2.0

Administrative Support Workers 40 39 97.5% 85.0% -12.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 10 2 20.0% 15.0% -5.0% -

Laborers and Helpers 15 0 0.0% 10.0% 10.0% 1.5

Service Workers 10 4 40.0% 50.0% 10.0% 1.0

# of Employees

Utilization Report

Additional

Females

Job Category Total Female % Female Expected Difference Needed

Executive/Senior Level Officials and Managers 0 0 N/A 40.0% N/A -

First/Mid-Level Officials and Managers 2 1 50.0% 45.0% -5.0% -

Professionals 17 4 23.5% 29.7% 6.2% 1.0

Technicians 8 0 0.0% 6.7% 6.7% 0.5

Sales Workers 19 5 26.3% 27.8% 1.5% 0.3

Administrative Support Workers 13 13 100.0% 97.5% -2.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 22 4 18.2% 20.0% 1.8% 0.4

Laborers and Helpers 5 0 0.0% 0.0% 0.0% 0.0

Service Workers 2 1 50.0% 40.0% -10.0% -

# of Promotions

Promotions

Additional

Females

Job Category Total Female % Female Expected Difference Needed

Executive/Senior Level Officials and Managers 0 0 N/A 40.0% N/A -

First/Mid-Level Officials and Managers 2 1 50.0% 45.0% -5.0% -

Professionals 17 4 23.5% 29.7% 6.2% 1.0

Technicians 8 0 0.0% 6.7% 6.7% 0.5

Sales Workers 19 5 26.3% 27.8% 1.5% 0.3

Administrative Support Workers 13 13 100.0% 97.5% -2.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 22 4 18.2% 20.0% 1.8% 0.4

Laborers and Helpers 5 0 0.0% 0.0% 0.0% 0.0

Service Workers 2 1 50.0% 40.0% -10.0% -

# of Promotions

Promotions

Additional

Females

Job Category Total Female % Female Expected Difference Needed

Executive/Senior Level Officials and Managers 0 0 N/A 40.0% N/A -

First/Mid-Level Officials and Managers 2 1 50.0% 45.0% -5.0% -

Professionals 17 4 23.5% 29.7% 6.2% 1.0

Technicians 8 0 0.0% 6.7% 6.7% 0.5

Sales Workers 19 5 26.3% 27.8% 1.5% 0.3

Administrative Support Workers 13 13 100.0% 97.5% -2.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 22 4 18.2% 20.0% 1.8% 0.4

Laborers and Helpers 5 0 0.0% 0.0% 0.0% 0.0

Service Workers 2 1 50.0% 40.0% -10.0% -

# of Promotions

Promotions

Additional

Females

Job Category Total Female % Female Expected Difference Needed

Executive/Senior Level Officials and Managers 0 0 N/A 40.0% N/A -

First/Mid-Level Officials and Managers 2 1 50.0% 45.0% -5.0% -

Professionals 17 4 23.5% 29.7% 6.2% 1.0

Technicians 8 0 0.0% 6.7% 6.7% 0.5

Sales Workers 19 5 26.3% 27.8% 1.5% 0.3

Administrative Support Workers 13 13 100.0% 97.5% -2.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 22 4 18.2% 20.0% 1.8% 0.4

Laborers and Helpers 5 0 0.0% 0.0% 0.0% 0.0

Service Workers 2 1 50.0% 40.0% -10.0% -

# of Promotions

Promotions

Additional

Females

Job Category Total Female % Female Expected Difference Needed

Executive/Senior Level Officials and Managers 0 0 N/A 40.0% N/A -

First/Mid-Level Officials and Managers 2 1 50.0% 45.0% -5.0% -

Professionals 17 4 23.5% 29.7% 6.2% 1.0

Technicians 8 0 0.0% 6.7% 6.7% 0.5

Sales Workers 19 5 26.3% 27.8% 1.5% 0.3

Administrative Support Workers 13 13 100.0% 97.5% -2.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 22 4 18.2% 20.0% 1.8% 0.4

Laborers and Helpers 5 0 0.0% 0.0% 0.0% 0.0

Service Workers 2 1 50.0% 40.0% -10.0% -

# of Promotions

Promotions

Surplus

Female

Job Category Total Female % Female Expected Difference Terminations

Executive/Senior Level Officials and Managers 0 0 N/A 40.0% - -

First/Mid-Level Officials and Managers 1 0 0.0% 45.0% -45.0% -

Professionals 3 1 33.3% 29.7% 3.6% 0.1

Technicians 1 1 100.0% 6.7% 93.3% 0.9

Sales Workers 4 1 25.0% 27.8% -2.8% -

Administrative Support Workers 2 2 100.0% 97.5% 2.5% 0.1

Craft Workers 0 0 N/A N/A - -

Operatives 1 0 0.0% 20.0% -20.0% -

Laborers and Helpers 0 0 N/A 0.0% - -

Service Workers 0 1 N/A 40.0% - -

# of Terminations

Terminations

Surplus

Female

Job Category Total Female % Female Expected Difference Terminations

Executive/Senior Level Officials and Managers 0 0 N/A 40.0% - -

First/Mid-Level Officials and Managers 1 0 0.0% 45.0% -45.0% -

Professionals 3 1 33.3% 29.7% 3.6% 0.1

Technicians 1 1 100.0% 6.7% 93.3% 0.9

Sales Workers 4 1 25.0% 27.8% -2.8% -

Administrative Support Workers 2 2 100.0% 97.5% 2.5% 0.1

Craft Workers 0 0 N/A N/A - -

Operatives 1 0 0.0% 20.0% -20.0% -

Laborers and Helpers 0 0 N/A 0.0% - -

Service Workers 0 1 N/A 40.0% - -

# of Terminations

Terminations

Surplus

Female

Job Category Total Female % Female Expected Difference Terminations

Executive/Senior Level Officials and Managers 0 0 N/A 40.0% - -

First/Mid-Level Officials and Managers 1 0 0.0% 45.0% -45.0% -

Professionals 3 1 33.3% 29.7% 3.6% 0.1

Technicians 1 1 100.0% 6.7% 93.3% 0.9

Sales Workers 4 1 25.0% 27.8% -2.8% -

Administrative Support Workers 2 2 100.0% 97.5% 2.5% 0.1

Craft Workers 0 0 N/A N/A - -

Operatives 1 0 0.0% 20.0% -20.0% -

Laborers and Helpers 0 0 N/A 0.0% - -

Service Workers 0 1 N/A 40.0% - -

# of Terminations

Terminations

Total

Job Category Employees Utilization Promotion Termination

Executive/Senior Level Officials and Managers 10 0.0 0.0 0.0 0.00

First/Mid-Level Officials and Managers 20 0.0 0.0 0.0 0.00

Professionals 165 0.5 1.0 0.1 0.01

Technicians 75 1.0 0.5 0.9 0.03

Sales Workers 90 2.0 0.3 0.0 0.03

Administrative Support Workers 40 0.0 0.0 0.1 0.00

Craft Workers 0 N/A N/A N/A N/A

Operatives 10 0.0 0.4 0.0 0.04

Laborers and Helpers 15 1.5 0.0 0.0 0.10

Service Workers 10 1.0 0.0 0.0 0.10

Additional FemalesSMG Index

The SMG Index

It’s not what you say,but how you say it

Which Do You Prefer?

Which Do You Prefer?Additional

Availability Females

Job Category Total Female % Female Estimate Difference Needed

Executive/Senior Level Officials and Managers 10 4 40.0% 39.0% -1.0% -

First/Mid-Level Officials and Managers 20 9 45.0% 39.0% -6.0% -

Professionals 165 49 29.7% 30.0% 0.3% 0.5

Technicians 75 5 6.7% 8.0% 1.3% 1.0

Sales Workers 90 25 27.8% 30.0% 2.2% 2.0

Administrative Support Workers 40 39 97.5% 85.0% -12.5% -

Craft Workers 0 0 N/A N/A N/A N/A

Operatives 10 2 20.0% 15.0% -5.0% -

Laborers and Helpers 15 0 0.0% 10.0% 10.0% 1.5

Service Workers 10 4 40.0% 50.0% 10.0% 1.0

# of Employees

Which Do You Prefer?

-20.0%

-15.0%

-10.0%

-5.0%

0.0%

5.0%

10.0%

15.0%

-0.2 -0.1 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1 1.1 1.2

Percent Female in Group

Executive/Senior Level Officials and Managers

First/Mid-Level Officials and Managers

Professionals

Technicians

Sales Workers

Administrative Support Workers

Operatives

Laborers and Helpers

Service Workers

Measuring Compliance

presented by

Stephanie R. Thomas, Ph.D.

[email protected]