Jeremy NichollsChief Executive Officer

SROI NetwORk (Uk)

Olivia HiltonPartner

SOcIal VeNtUReS aUStRalIa cONSUltINg

Anne HampshireHead of Research & Advocacy

the SmIth FamIly

Corinne ProskeHead of Community Finance & Development

NaB

attend & learn

How Impact award winners are measuring their outcomes

➢ How governments are commissioning for outcomes

➢ How to take the next steps in your measurement journey

➢ How to make measurement mainstream

Key SpeaKerS

11th & 12th November 2014, Rydges melbourne

Making it mainstream

MeasuringSocial Outcomes

Researched by

A - How to take the next steps in your measurement journey

B - Who is all this (social impact) measurement for?

C - How to embed measurement in For-Purpose organisations> see page 5

WORKSHOPS Places are limited!

The first 25 tickets sold to small NFPs will be just $550! Hurry, this offer won’t last long!

Endorsed by

Sponsored by

Register 3 delegates & the 4th comes FREE!

phone 1300 316 882 fax 1300 918 334 registration@criterionconferences.com www.measuringsocialimpact.com

Conditions apply**

Measuring social outcomes allows us to know and show our work (or our investment) is making a difference for individuals and communities.

Australia’s social sector and its funders have recognised this and are working to get to grips with it. For example, state governments are developing outcomes frameworks for commissioning and purchasing, foundations are allocating resources on the basis of outcomes, and corporates are seeking to better understand the impact of their community investments.

This conference will explore this and how organisations can measure their outcomes most effectively. It will focus, in particular, on how organisations can take the next steps in their measurement journeys.

Taking the next steps

Sponsorship Opportunities

We work closely with corporate partners to create unique and innovative tailored sponsorship packages that best meet specific marketing, business development and corporate entertainment objectives.

Contact Julian on tel: +61 2 9239 5709 and find out how you can make your mark on this industry.

Who will attend?Senior representatives of the Not-for-Profit,

Government & Corporate sectors with responsibility for:

Measurement/Evaluation

Strategy

Reporting

Funding

Corporate Social Responsibility

Social Policy/Programs

To register phone 1300 316 882 fax 1300 918 334 registration@criterionconferences.com www.measuringsocialimpact.com

Plus key contributions from:

Jayne Meyer-Tuckergood Beginnings australia

Bernadette RyanDepartment of Social Services

Rachel DavisDepartment of human Services, VIc

Bessi Grahamthe Difference Incubator

Awerangi Tamiherete whanau O waipareira trust, NZ

Les HemsNet Balance Research Institute

Rebecca Gardnermoonee Valley city council, VIc

Erica Flentjechildren’s ground

Adam Mooneygood Shepherd microfinance

Simon GordonReconciliation australia

Jo WhiteDepartment of health & human Services, taS

Maria LosurdoFamily worker training + Development Programme Inc.

“Outcomes may be difficult to measure, but they are indispensable when we come to consider how best to invest our finite resources.” - The Hon Kevin Andrews, speech at Criterion’s Building Partnerships between Government & Not-for-Profits conference, May 2014

SAVE $300 when you register & pay by 15th August 2014

Media partners

8:30 Registration, coffee & networking

9:00 Opening remarks from the Chair

Bessi Graham Chief Executive OfficerThe Difference Incubator

International Keynote

Making it happen10:00 Ensuring the outcomes you measure matter to community• How to engage the community so you can measure what really matters• Defining a long term measurement framework

Erica Flentje Director, Research & EvaluationChildren’s Ground

10:45 Morning tea & networking

1:00 Networking lunch

2:45 A local government perspective• Selecting a measurement approach• Implementing this, and a measurement culture, in the organisation• Supporting community partners to measure effectively

Rebecca Gardner Coordinator, Community Planning & EngagementMoonee Valley City Council, VIC

3:30 Afternoon tea & networking

4:45 Aligning social & consumer outcomes in the mental health sector

Danny Sutton Chief ExecutiveRichmond Fellowship Tasmania

5.15 Closing remarks from the Chair & Close of Day One

Day 1 Tuesday 11th November, 2014

11:15 Measuring outcomes using RBA• Why we chose RBA and how it was implemented • Challenges and how they were overcome• Future directions – continuing RBA, composite RBA analysis,

adding rigour and integrating other frameworks

Desiree Nangle Evaluation Project ManagerAnglicare WA(Winner – Achievements in Impact Measurement by a Not-for-Profit– 2014 Impact Measurement Awards)

12:00 Measuring impact through SROI • Good Shepherd Microfinance and NAB’s partnership to address

financial inclusion• The why and how of SROI• What we do with what we know

Adam Mooney Chief Executive OfficerGood Shepherd Microfinance &Corinne Proske Head of Community Finance & DevelopmentNAB(Winner – Achievements in Impact Measurement by a Not-for-Profit/Corporate Partnership – 2014 Impact Measurement Awards)

2:00 Effectively measuring outcomes in a small organisation• About Family Worker Training + Development Programme’s 7 year

outcomes measurement journey• Lessons learnt along the way and advice for other small NGO’s

embarking on their own impact measurement and management processes

Maria Losurdo Manager Projects DevelopmentFamily Worker Training + Development Programme Inc.(Honourable Mention – Achievements in Impact Measurement by a Small Not-for-Profit – 2014 Impact Measurement Awards)

4:00 Achieving successful outcomes for families• About Te Whanau O Waipareira Trust – the largest multi-sector

NGO in NZ – and its 25 year generational strategy and the case for change for family transition

• Using the indigenous model -mataora- as the platform for designing an outcomes framework

Awerangi Tamihere Director, Strategy & Design Thinking For OutcomesTe Whanau O Waipareira Trust, NZ

9:15 Measurement & accountability • How impact measurement helps to address the accountability gap• How to avoid the danger of forgetting who all this measurement is

really for

Jeremy Nicholls Chief Executive OfficerSROI Network (UK)

CASE

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TUDY

CASE

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The first 25 tickets sold to small NFPs will be just $550! Conditions apply** Hurry, this offer won’t last long!

Day 2Wednesday 12th November, 2014

8:30 Welcome, morning tea & coffee

9:00 Opening remarks from the Chair

Bessi Graham Chief Executive OfficerThe Difference Incubator

Towards shared measurement9:15 Collaborating through outcomes to improve sector impact• Why it makes sense to work together• How we can achieve it - the first steps• Where its happening already in Australia

Jayne Meyer-Tucker Chief Executive OfficerGood Beginnings Australia

10:00 Shared measurement • How to measure common outcomes across multiple programs and

organisations• Case studies

Olivia Hilton PartnerSocial Ventures Australia Consulting

10:45 Morning tea & networking

Funder perspectives11:15 What impact investors are looking for in relation to

outcomes measurement• Launch of report by The Difference Incubator & NAB that explores what

impact investors are looking for in relation to the social returns• Knowing your audience when it comes to outcomes measurement and

gathering information and communicating it in the right way

Bessi Graham CEOThe Difference IncubatorCorinne Proske Head of Community Finance & DevelopmentNAB

12:15 Where Governments are up toBernadette Ryan Department of Social ServicesJo White Department of Health & Human Services, TASRachel DavisDepartment of Human Services, VIC

1:00 Networking lunch

Taking it to the next level1:45 Measuring longer term impact• Creating an outcomes focused organisation through embedding a

measurement focus into policy, process, systems and culture• Measuring young people’s longer term educational outcomes

Anne Hampshire Head of Research & AdvocacyThe Smith Family(Runner-up– Achievements in Impact Measurement by a Not-for-Profit– 2014 Impact Measurement Awards)

2:30 Measuring outcomes in the new public service markets

Les Hems Director of Research and DevelopmentNet Balance Research Institute

3:15 Afternoon tea & networking

3:30 So you know what’s involved BUT how do you get Board & staff support?

• The challenges faced by impact innovators within their organisations • How to convince your CEO and Board to back your impact measurement

program• How to make the case for change and how to excite the disengaged

Simon Gordon Deputy Chief Executive OfficerReconciliation Australia(Honourable Mention – Achievements in Impact Measurement by a Not-for-Profit– 2014 Impact Measurement Awards)

4:15 PANEL DISCUSSION: Making measurement mainstream

5:00 Closing remarks from the Chair & Close of Conference

Find us at: www.measuringsocialimpact.com #MSO14 Australian Not-for-Profits Discussion Group

SAVE $200 when you register & pay by 12th September 2014

PANE

L DI

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WorkshopsMonday 10th November, 2014Tuesday 11th November, 2014Thursday 13th November, 2014

Add-on workshops for all the practical tools you need to take the next steps in your measurement journey!

Who is all this (social impact) measurement for?Mid Conference Workshop B Tuesday 11th November 2014, 5:30pm – 8:30pm

Social Measurement can seem to be an alphabet soup of different approaches tools frameworks and methods. This workshop will explore the different information needs of different stakeholders and what this means for accountability and reporting but mainly for making better decisions inside organisations trying to create more value.

Why attend this workshop?• Be able to navigate the alphabet soup of impact measurement • Understand that social impact measurement means different things to

different people and that’s fine• Get some ideas about what you will do next and know why

What you will take away by attending• Social impact measurement is about making better internal decisions • An understanding of how all the different approaches relate• An understanding of different information needs of different stakeholders

Your workshop leader:Jeremy Nicholls Chief Executive Officer SROI Network (UK)

For a full bio visit www.measuringsocialimpact.com

How to take the next steps in your measurement journey Pre Conference Workshop A Monday 10th November 2014, 9:00am – 4:00pm

You know why measurement’s important, you know about the various approaches and you’ve started measuring. So where to from here?

To this workshop, that’s where!

This workshop will show you how to take the next steps in your measurement journey. It will show you how to take measurement from a one-off or small-scale to something that’s embedded in your organisation. It will provide an overview of the variety of tools you can use and also introduce you to the value of shared measurement and how you can make that happen.

Why attend this workshop?• If you want to build a measurement culture in your organisation• If you want to move towards shared measurement

What you will take away by attending• Different approaches to developing processes and programs to embed

outcomes measurement in your organisation in a sustainable way• The ability to communicate how your work makes a difference both to

motivate employees and make the case for greater funding• An understanding of how to work with groups of non-profits and funders

focused on similar issues and delivering similar activities to develop shared approaches to impact measurement

Your workshop leader:Anna CrabbConsultantSocial Ventures Australia Consulting

For a full bio visit www.measuringsocialimpact.com

How to embed measurement in For-Purpose organisations Post Conference Workshop C Thursday 13th November 2014, 9:00am – 4:00pm

Not-for-profit organisations (NFPs) are rebranding as “For Purpose” organisations – which better reflects their mission driven nature. Funding the delivery of activities and measuring the performance of NFPs using financial metrics on an annual basis are inadequate. For purpose organisations need to measure and report the most important aspect of their performance – the achievement of real long term outcomes for individuals and communities. Organisations need to change their systems, work practices and culture. For-Purpose organisations will be defined by being client centric and having clear outcomes which are measured over the medium and long terms.

Why attend this workshop?• Learn how to construct and measure outcomes for your organisation and

its programs • Learn how to use outcome measurement to access alternative sources of

funding including social finance• Learn how to embed outcome measurement in your organisation to

improve your organisational performance and sustainability

What you will take away by attending• A toolkit for developing an outcome measurement framework and

measuring outcomes• Insights from a range of organisational case studies • The evidence why your organisations should invest in outcomes

measurement

Your workshop leader:Les HemsDirector of Research and DevelopmentNet Balance Research Institute

For a full bio visit www.measuringsocialimpact.com

How To Register

Team DiscountsNot-for-Profits: Register 2 delegates at the ‘standard price’ & bring a 3rd delegate FREEGovernment & Corporates: Register 3 delegates at the ‘standard price’ & bring a 4th delegate FREEPlease note that the standard price will be charged for team discounted registrations, early bird prices are not available for registrations utilising team discounts. Delegates must be registered at the same time from the same organisation in order to receive the team discount. For larger group bookings call us on 1300 316 882 to find out how you may qualify for greater discounts.

Venue AccommodationRydges Melbourne186 Exhibition Street Melbourne VIC 3000 +61 3 9662 0511

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Approving Manager’s Name: ______________________________________________CancellationsShould you be unable to attend, a substitute delegate is welcome at no extra charge.The company regrets that no cancellations will be refunded, course documentation will, however, be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.Privacy Policy:Any information provided by you in relation to this conference is being collected by CriterionConferences ABN: 50 878 562 414 and will be added to our database with the primary purposeof contacting you with regards to ongoing research, product development and providing youwith information about future Criterion Conferences products and services. If you do not wishto be contacted for these purposes, please tick here when you fax back your registration.We may also share information from our database with other professional organisations(including our event sponsors) to promote relevant services. Please tick here if you do notwant your details to be passed on and send this form back to us. Changes to Conference and Agenda:Criterion Conferences reserves the right to alter the programme without notice and is not responsible for any loss or damage or costs incurred as a result of substitution, alteration, postponement or cancellation of any event.

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If there is a package you require that is not mentioned above, please contact us and we willbe happy to provide you with a quote. *GST is charged at 10%. Registration fee includeslunch, refreshments and conference documentation. Please contact us for any special dietaryrequirements. Full payment must be received prior to the conference to ensure admission.Delegates may not “share” a pass between multiple attendees. Workshop attendees must alsoregister for the conference.

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Criterion Conferences ABN number: 50 878 562 414

Measuring Social Outcomes11th & 12th November 2014, Melbourne

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