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EASA Safety Conference Köln, 10 th of October 2012 Measuring the effectiveness of SMS Giancarlo Buono Assistant Director, Safety & Operations IATA - Europe

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Page 1: Measuring the effectiveness of SMS · 2016-03-11 · Measuring the effectiveness of SMS Giancarlo Buono Assistant Director, Safety & Operations IATA - Europe. 2 ... IOSA Program Global

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EASA Safety ConferenceKöln, 10th of October 2012

Measuring the effectiveness of SMS

Giancarlo BuonoAssistant Director, Safety & Operations

IATA - Europe

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International Air Transport Association

International trade body Established in 1945 241 Member airlines 84% of total world air traffic

Page 3: Measuring the effectiveness of SMS · 2016-03-11 · Measuring the effectiveness of SMS Giancarlo Buono Assistant Director, Safety & Operations IATA - Europe. 2 ... IOSA Program Global

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200+ countries

260,000+ flight crew

200+ languages2000+

airlines1,350+ major

airports

Industry and Governments must work together as “One world” –implementing and integrating a global Safety Management System with clear performance goals

22,000+ airplanes(Western built)

Aviation System is Complex

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IATA Supports SMS Implementation Safety Data & Analysis Services

IATA Governance Committees

Leading cooperative SMS efforts between industry, ICAO and regulators

IOSA Standards & Recommended Practices

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IOSA Program Global programme, built on ICAO standards and industry best

practices; Internationally recognized and accepted evaluation system

implemented consistently

Goals Improve Safety worldwide Reduce Number of audits

Page 6: Measuring the effectiveness of SMS · 2016-03-11 · Measuring the effectiveness of SMS Giancarlo Buono Assistant Director, Safety & Operations IATA - Europe. 2 ... IOSA Program Global

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Audit Scope

3 rd EditionEffective

ORG – Organization & Management System

FLT – Flight Operations

DSP – Flight Dispatch

MNT – A/C Engineering & Maintenance

CAB – Cabin Operations

GRH – Ground Handling

CGO – Cargo Operations

SEC – Operational Security

IOSA

IOSA Standards Manual (ISM)

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Working together: Where does IOSA fit?ICAO FAA Regulatory oversight

Fully complementary to USOAP

Recognized for safety benefits at ICAO 35th Assembly and ICAO Safety conference

Memorandum of Cooperation on data sharing between IOSA and USOAP

Accepted by FAA under DOT/FAA Code-share Safety Guidelines

Not intended to replace Regulatory Oversight

Can most definitely complement it Some states are mandating IOSA:

-Turkey, Chile, Madagascar, Mexico, Brazil, Costa Rica, Panama

- Other States considering

Page 8: Measuring the effectiveness of SMS · 2016-03-11 · Measuring the effectiveness of SMS Giancarlo Buono Assistant Director, Safety & Operations IATA - Europe. 2 ... IOSA Program Global

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Fundamental safety management concepts incorporated since the first edition of the ISM

Identified as “requirements” in ORG Section e.g. accountability, management review,

policy, planning, communication, resources, quality management and processes and emergency response

IOSA SMS Principles

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IATA has integrated all elements of ICAO SMS framework into IOSA

The expanded auditing requirements appear in the IOSA Standards Manual (ISM) 3rd Edition

Effective 1 October 2010

62 SMS Standards total (32 new)

ISM 3rd Edition ~ The “SMS” IOSA

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Key Components and Principles ofIOSA SMS

Conservative phased approach has been adopted for the introduction of SMS, in line with ICAO recommended implementation plan

New SMS provisions are designated as Recommended Practices Non-conformity results in an Observation

Some existing standards have been designated as an SMS provision (i.e. Quality Assurance) Non-conformity results in a Finding

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Safety Management System Implementation and Integration

ORG 1.1.10 The Operator should have a safety management system (SMS) that is implemented and integrated throughout the organization toaddress the safety of aircraft operations. [SMS] (GM)

Excerpt from Guidance Material “Note: Conformity with this provision is possible only when the Operator has achieved conformity with all standards and recommended practices that are identified by the [SMS] symbol”.

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Layout of SMS ISARPs

ISM Edition 3, October 2010

ORG 3.1.1 (new) ~ Reactive & Proactive safety data data collection and analysis ORG 3.1.2 (new) ~ Safety risk assessment and mitigation program ORG 3.1.3 ~ Operational safety reporting system ORG 3.1.4 ~ Confidential safety reporting system ORG 3.2.1 (new) ~ Setting performance measures

Page 13: Measuring the effectiveness of SMS · 2016-03-11 · Measuring the effectiveness of SMS Giancarlo Buono Assistant Director, Safety & Operations IATA - Europe. 2 ... IOSA Program Global

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Results of IOSA SMS audits

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IOSA SMS Observations To Date

Observations Operators do not have effective SMS programs in place

Operator Challenges Reluctant to implement an SMS program with no SSP Interpretation of SMS ISARPs

Audit Organization Challenges Some admit difficulty with interpretation of ISARPs On-going guidance and training for SMS ISARPs required

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IOSA SMS Strategy IOSA ISM Ed 3 firmly and specifically embraces the ICAO SMS

Framework

An operator that meets all IOSA SMS standards and recommended practices will be considered as having a baseline SMS in place

IOSA SMS standards will continue to evolve reflecting any ICAO changes

Mirroring ICAO recommendation of a five (5) year SMS implementation plan, and recognizing the successful implementation of current SMS standards, by 2016 all SMS provisions will be elevated to standards.

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Implementation Challenges

Shift to performance based oversight

Reporting Culture

Integration

Implementation

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STATES

AIRLINES

In Summary - Safety requires A Joint Effort

Safety Oversight Audit

Operational Safety Audit

Page 18: Measuring the effectiveness of SMS · 2016-03-11 · Measuring the effectiveness of SMS Giancarlo Buono Assistant Director, Safety & Operations IATA - Europe. 2 ... IOSA Program Global

18September 2012, KölnEASA HLG

18May 31 - June 1, 2011

Miami, FL LATAM/CAR RCG 30 18

Thank youSafe Journey

Giancarlo [email protected]

EASA Safety ConferenceKöln

10th of October 2012