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Medicare Prescription Drug Coverage

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Medicare Prescription Drug Coverage. What’s Different About Prescription Drug Information?. One size does not fit all, more than ever before Distinct messages and desired actions vary by audience More focus on segmenting information into “bite-size” chunks - PowerPoint PPT Presentation

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Page 1: Medicare Prescription Drug Coverage

Medicare Prescription

Drug Coverage

Medicare Prescription

Drug Coverage

Page 2: Medicare Prescription Drug Coverage

What’s Different About

Prescription Drug Information?

What’s Different About

Prescription Drug Information?

• One size does not fit all, more than ever before

• Distinct messages and desired actions vary by audience

• More focus on segmenting information into “bite-size” chunks

• Useful materials needed for expanded local outreach efforts

• One size does not fit all, more than ever before

• Distinct messages and desired actions vary by audience

• More focus on segmenting information into “bite-size” chunks

• Useful materials needed for expanded local outreach efforts

Page 3: Medicare Prescription Drug Coverage

Target AudiencesTarget Audiences

• General Population• Employer/Union Population• Limited Income and Resources

(LI/R) Population• Long-term Care Population

• General Population• Employer/Union Population• Limited Income and Resources

(LI/R) Population• Long-term Care Population

Page 4: Medicare Prescription Drug Coverage

General PopulationGeneral Population

• Medicare Fee-For-Service– A&B only– Medigap– Private Fee-For-Service (PFFS)

• Medicare Managed Care– Medicare Advantage Plans (HMO and PPO)

Goal: Engage and Enroll

• Medicare Fee-For-Service– A&B only– Medigap– Private Fee-For-Service (PFFS)

• Medicare Managed Care– Medicare Advantage Plans (HMO and PPO)

Goal: Engage and Enroll

Page 5: Medicare Prescription Drug Coverage

Meet the General PopulationMeet the General PopulationOriginal Medicare 13 million

Medigap A-K 6.35 million

Medigap H-J 1.9 million

Prestandardized plans/state 2.75 million

Medicare Advantage 4.1 million

3.2 million RX coverage

(addl: 800,000 in

employer plans)

Cost Plans 326,000

Private Fee For Service 77,108

Medicare Savings Accounts

*All numbers are estimates*All numbers are estimates

Page 6: Medicare Prescription Drug Coverage

The Total General Population Needs to Know…

The Total General Population Needs to Know…

• Coverage starts Jan 2006

• Enroll in a plan to get coverage

• Enroll now to pay lower premiums

• Waiting to enroll means you can’t enroll until the next enrollment period

• Compare your current coverage with Medicare Prescription Drug Plans or Managed Care Plans with Prescription Drug Coverage

• Coverage starts Jan 2006

• Enroll in a plan to get coverage

• Enroll now to pay lower premiums

• Waiting to enroll means you can’t enroll until the next enrollment period

• Compare your current coverage with Medicare Prescription Drug Plans or Managed Care Plans with Prescription Drug Coverage

Page 7: Medicare Prescription Drug Coverage

The Fee-For-Service and Medigap Population

Needs to Know…

The Fee-For-Service and Medigap Population

Needs to Know…

• You can drop the prescription part of your policy and join a Medicare Prescription Drug Plan (PDP)

• You can enroll in a PDP and still have Medigap (or PFFS) without drug coverage

• Most Medigap coverage is not at least as good as Medicare Prescription Drug Coverage (not creditable)

• You can drop the prescription part of your policy and join a Medicare Prescription Drug Plan (PDP)

• You can enroll in a PDP and still have Medigap (or PFFS) without drug coverage

• Most Medigap coverage is not at least as good as Medicare Prescription Drug Coverage (not creditable)

Page 8: Medicare Prescription Drug Coverage

The Managed Care Population Needs

to Know…

The Managed Care Population Needs

to Know…

• If you currently have drug coverage, you can stay in your plan and have Medicare Prescription Drug Coverage

• If you do not have drug coverage, you can stay in your plan and add Medicare Prescription Drug Coverage

• If you currently have drug coverage, you can stay in your plan and have Medicare Prescription Drug Coverage

• If you do not have drug coverage, you can stay in your plan and add Medicare Prescription Drug Coverage

Page 9: Medicare Prescription Drug Coverage

Key DatesKey Dates• RX Card Enrollee Letter (September*)• CMS Selects Plans (9/15/05)• Medigap Plans Send Creditable Coverage Notice

(9/15/05-11/15/05)• Media Ads (~Fall, 2005)• Drug Plans Begin Marketing (10/1/05)• Plan information on www.medicare.gov (10/13/05)• Medicare & You Premailing (TBD)• Medicare & You Handbook (10/15/05)• Medicare Advantage Annual Notice of Change

(10/31/05)• Media Ads (~Spring, 2006)

• RX Card Enrollee Letter (September*)• CMS Selects Plans (9/15/05)• Medigap Plans Send Creditable Coverage Notice

(9/15/05-11/15/05)• Media Ads (~Fall, 2005)• Drug Plans Begin Marketing (10/1/05)• Plan information on www.medicare.gov (10/13/05)• Medicare & You Premailing (TBD)• Medicare & You Handbook (10/15/05)• Medicare Advantage Annual Notice of Change

(10/31/05)• Media Ads (~Spring, 2006)

Page 10: Medicare Prescription Drug Coverage

Meet the E/U Population

Meet the E/U Population11.4 million people

(33% of the Medicare 65+ population)11.4 million people

(33% of the Medicare 65+ population)

This group:• Already has coverage and must make a

decision• Can be reached through their employers or

unions• Should be encouraged to check with their

benefits administrator

This group:• Already has coverage and must make a

decision• Can be reached through their employers or

unions• Should be encouraged to check with their

benefits administrator

Page 11: Medicare Prescription Drug Coverage

Meet the E/U Population

Meet the E/U Population

Includes:

• People covered by full Employer Subsidy

• People covered by plans that will supplement Medicare Prescription Drug Coverage

• SPAP members

• Crossover group who are eligible for both Employer Subsidy and extra help

• Crossover group who get coverage from an employer that works with an MA plan

• Active employees and spouses of active employees

Includes:

• People covered by full Employer Subsidy

• People covered by plans that will supplement Medicare Prescription Drug Coverage

• SPAP members

• Crossover group who are eligible for both Employer Subsidy and extra help

• Crossover group who get coverage from an employer that works with an MA plan

• Active employees and spouses of active employees

Page 12: Medicare Prescription Drug Coverage

Meet the E/U Population

Meet the E/U Population

Employment-based retiree drug coverage

11.4 million

Coverage by a plan eligible for the Medicare retiree drug subsidy

9.8 million

Enrolling in a Medicare prescription drug plan and receiving additional coverage through employer or union

400,000

Enrolling in a Medicare prescription drug plan and receiving additional financial help through employer or union

1.3 million

Page 13: Medicare Prescription Drug Coverage

• Contact your benefits administrator to see if your coverage is as good as Medicare Prescription Drug Coverage (creditable)

• What you do next depends on that answer• You may be able to keep your current

coverage• If you don’t enroll; you may pay higher

premiums later• If you do enroll, you can’t get coverage

back• If you want to stay in an MA plan, you must

get drug coverage through that plan.

• Contact your benefits administrator to see if your coverage is as good as Medicare Prescription Drug Coverage (creditable)

• What you do next depends on that answer• You may be able to keep your current

coverage• If you don’t enroll; you may pay higher

premiums later• If you do enroll, you can’t get coverage

back• If you want to stay in an MA plan, you must

get drug coverage through that plan.

The E/U Population Needs to Know

The E/U Population Needs to Know

Page 14: Medicare Prescription Drug Coverage

If Coverage Is as Good … They Need to Know

If Coverage Is as Good … They Need to Know

• You can keep current coverage and not worry about paying higher premiums for Medicare Prescription Drug Coverage in the future

• You can choose to enroll in Medicare Prescription Drug Coverage– But, it is possible you won’t be able to

get back into your employer/union coverage

• You can keep current coverage and not worry about paying higher premiums for Medicare Prescription Drug Coverage in the future

• You can choose to enroll in Medicare Prescription Drug Coverage– But, it is possible you won’t be able to

get back into your employer/union coverage

Page 15: Medicare Prescription Drug Coverage

If Coverage is NOT as Good … They Need to Know

If Coverage is NOT as Good … They Need to Know

• You can enroll in Medicare Prescription Drug Coverage

• Same messages as for General Population

• You can enroll in Medicare Prescription Drug Coverage

• Same messages as for General Population

Page 16: Medicare Prescription Drug Coverage

Key DatesKey Dates

• Creditable Coverage “Notice” from Employer/Unions (Now - 11/15/05)

• Fact sheets available on www.medicare.gov (April 2005)

• Creditable Coverage “Notice” from Employer/Unions (Now - 11/15/05)

• Fact sheets available on www.medicare.gov (April 2005)

Page 17: Medicare Prescription Drug Coverage

Full-benefit dual eligibles, MSP, SSIIncome <150% FPL

Goal: Engage, Encourage Application, Enroll

Full-benefit dual eligibles, MSP, SSIIncome <150% FPL

Goal: Engage, Encourage Application, Enroll

Limited Income and Resources (LI/R) Population

Limited Income and Resources (LI/R) Population

Page 18: Medicare Prescription Drug Coverage

Two GroupsTwo Groups

• Those who automatically qualify for extra help:– Full-Duals with Drug Coverage, MSP,

SSI– Goal: Engage, Enroll

• Those who must apply to receive extra help:– <150% Federal Poverty Level– Goal: Engage, Encourage

Application, Enroll

• Those who automatically qualify for extra help:– Full-Duals with Drug Coverage, MSP,

SSI– Goal: Engage, Enroll

• Those who must apply to receive extra help:– <150% Federal Poverty Level– Goal: Engage, Encourage

Application, Enroll

Page 19: Medicare Prescription Drug Coverage

Meet the LI/R PopulationMeet the LI/R Population

Eligible for assistance 14.4 million

Enroll for Assistance 10.9 million

Full-benefit dual eligibles 6.3 million

Medicare Savings Programs with income below 135% of FPL

3 million

Income under 150% of FPL 1.6 million

*All numbers are estimates

Page 20: Medicare Prescription Drug Coverage

• Your Medicaid coverage ends 1/1/06

• Your coverage will come from a Medicare Prescription Drug Plan starting 1/1/06

• You’ve been assigned to X plan• You can switch plans to meet

your needs

• Your Medicaid coverage ends 1/1/06

• Your coverage will come from a Medicare Prescription Drug Plan starting 1/1/06

• You’ve been assigned to X plan• You can switch plans to meet

your needs

Those Who Automatically Qualify Need to

Know…

Those Who Automatically Qualify Need to

Know…

Page 21: Medicare Prescription Drug Coverage

Those Who Must Apply Need to Know…

Those Who Must Apply Need to Know…

• Benefits of applying for extra help• Apply for extra help (including how

to apply) • You must enroll in a plan to receive

coverage• If you don’t enroll, you’ll be assigned to

a plan in spring 2006• How their SPAP (if they have one)

works with Medicare Prescription Drug Coverage

• Benefits of applying for extra help• Apply for extra help (including how

to apply) • You must enroll in a plan to receive

coverage• If you don’t enroll, you’ll be assigned to

a plan in spring 2006• How their SPAP (if they have one)

works with Medicare Prescription Drug Coverage

Page 22: Medicare Prescription Drug Coverage

Key DatesKey Dates

• Web tool www.medicare.gov (4/21/05)• CMS notice to those who automatically

qualify (full-benefit dual eligibles, MSP, except in FL, IL, MD,

SC, VT, WI) (mid-May)• SSA application to potential eligibles

(5/27/05-8/16/05)• CMS notice to SSI-only and other deemed in FL, IL,

MD, SC, VT, WI (mid-June)

• Web tool www.medicare.gov (4/21/05)• CMS notice to those who automatically

qualify (full-benefit dual eligibles, MSP, except in FL, IL, MD,

SC, VT, WI) (mid-May)• SSA application to potential eligibles

(5/27/05-8/16/05)• CMS notice to SSI-only and other deemed in FL, IL,

MD, SC, VT, WI (mid-June)

Page 23: Medicare Prescription Drug Coverage

Key DatesKey Dates

• SSA application for extra help available online (7/1/05)

• SSA begins processing applications (7/1/05)

• CMS mails plan assignment notice to full-benefit dual eligibles

(fall 2005; effective 1/1/06)

• SSA application for extra help available online (7/1/05)

• SSA begins processing applications (7/1/05)

• CMS mails plan assignment notice to full-benefit dual eligibles

(fall 2005; effective 1/1/06)

Page 24: Medicare Prescription Drug Coverage

Key DatesKey Dates

• Medicaid drug coverage ends;

Medicare drug coverage begins (1/1/06)

• CMS mails plan assignment notice (spring 2006; effective 6/1/06)

• SSA online help available now!

http://www.ssa.gov/organizations/medicareoutreach2/

• Medicaid drug coverage ends;

Medicare drug coverage begins (1/1/06)

• CMS mails plan assignment notice (spring 2006; effective 6/1/06)

• SSA online help available now!

http://www.ssa.gov/organizations/medicareoutreach2/

Page 25: Medicare Prescription Drug Coverage

Meet the LTC Population

Meet the LTC Population

1.3 million people

(4% of the Medicare 65+ population)

Short-term LTC residents• from hospital or home to a LTC facility• from a skilled nursing facility (Part A) stay to Medicaid • or private stay from LTC facility to assisted living or home• transition from hospice to Part A care

*continuity of care is a concern

Long-term LTC residents • full dual eligibles or deemed (inc. MSP, SSI/Medicaid)

1.3 million people

(4% of the Medicare 65+ population)

Short-term LTC residents• from hospital or home to a LTC facility• from a skilled nursing facility (Part A) stay to Medicaid • or private stay from LTC facility to assisted living or home• transition from hospice to Part A care

*continuity of care is a concern

Long-term LTC residents • full dual eligibles or deemed (inc. MSP, SSI/Medicaid)

*All numbers are estimates

Page 26: Medicare Prescription Drug Coverage

The LTC Population Needs to Know…

The LTC Population Needs to Know…

Key Beneficiary Messages

Because LTC populations encompass other populations (i.e., limited income, retirees with employer plan benefits, etc.), messages are derived from general/specific population messages and targeted as appropriate.

*Outreach Methods Are The Difference

Key Beneficiary Messages

Because LTC populations encompass other populations (i.e., limited income, retirees with employer plan benefits, etc.), messages are derived from general/specific population messages and targeted as appropriate.

*Outreach Methods Are The Difference

Page 27: Medicare Prescription Drug Coverage

Key DatesKey Dates

• Release of Long-term Care and Transition Process Guidance (3/16/05)

• Nursing Home Resident Fact Sheet available at www.medicare.gov (May 2005)

• Release of Long-term Care and Transition Process Guidance (3/16/05)

• Nursing Home Resident Fact Sheet available at www.medicare.gov (May 2005)

Page 28: Medicare Prescription Drug Coverage

Message Discipline: Never deviate from tested, uniform

message

Page 29: Medicare Prescription Drug Coverage

Messaging

Overall Messages• Drug coverage that helps you pay for the

prescriptions you need.

• Medicare prescription drug coverage is available to all People with Medicare.

• There is additional help for those who need it most.

• The Medicare prescription drug coverage pays for brand name as well as generic drugs.

Page 30: Medicare Prescription Drug Coverage

Messaging

Choice

You can choose between at least two Medicare prescription drug plans and pick a plan that meets your needs.

Page 31: Medicare Prescription Drug Coverage

Current Terminology

For Low-Income Subsidy– Extra help with drug plan costs– Limited income and resources – Apply

To get Medicare Prescription Drug Coverage– Join, enroll, sign up

Page 32: Medicare Prescription Drug Coverage

Current Terminology

Miscellaneous• List of drugs the plan covers • At least 1% more for every month you waited

to get a Medicare prescription drug plan, or you will pay more, or higher premium

• People with Medicare [and Medicaid] • Personalized [Counseling]• $3600 out-of-pocket • Long-term care facility, like a nursing home • Complaint

Page 33: Medicare Prescription Drug Coverage

Terminology

Consistency: Please Help Us!

Visit often for the most recent preferred terms www.cms.hhs.gov/partnerships/tools/materials/preferredterms.pdf

Page 34: Medicare Prescription Drug Coverage

Remember

• This isn’t like traditional Medicare where they will get a Medicare card in the mail

• To get the new drug benefit, people with Medicare must enroll

• To get the best deal, they should enroll on time

• To enroll, they’ll need to choose a plan