medication administration program
TRANSCRIPT
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Company
LOGO
Medication Administration Program Certification Training “Administering Medication the Right Way”
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Successful Completion
100% Attendance Pre-Test(s)
Computer Based Pretest Medication Administration Transcription
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Computer Based Pretest
30 Multiple choice questions General knowledge Document based questions (DBQs)
35 Minute time limit 80% Or better is passing
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www.hdmaster.com
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www.hdmaster.com
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Computer Based Pretest
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Pre-Test Score Report
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Med Pass Pretest Medication Administration
Each staff will be observed (at least once) apply your knowledge of the 3 checks of the 5 rights Feedback by Trainer/Peer
80% Accuracy
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www.hdmaster.com
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Transcription Pretest Transcription
DC one med Transcribe one med 15 Minutes 100% Accuracy
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Three Components 1. Computer based test-75 min. 50 questions (40/50 is passing) Skills 2. Transcription-15 min. 3. Med administration-10 min. Apply knowledge of 5 Rights while verbally demonstrating 3 Checks
D&S Diversified Technologies
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Medication Certification
Meds may be administered in DDS adult DMH/DCF adult and youth
funded, operated or licensed programs
Good for 2 years
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Certification Letter
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Fictional Characters
Melissa Chip Freddy
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Community Resources
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MAP Consultant
Registered Nurse Pharmacist Authorized Prescriber
Health Care Provider (HCP) Nurse Practitioner Dentist, etc.
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Learning Strategies
Objectives Terms to Study Apply What You've
Learned Exercises
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Required for Medication Administration
HCP order Pharmacy label Medication (med) sheet
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Medication Book Contents
HCP orders HCP visit encounter
form (if it includes an order)
Med sheets Acceptable codes Med progress notes
Medication information sheets
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Countable Substances Book
Three sections 1. Index 2. Count sheets 3. Shift count sheets
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BASICS OF MEDICATION ADMINISTRATION
Medication Administration
Basics
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Safe Medication Administration
Standardization
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Knowing the People You Support
Helps To recognize changes When reporting When documenting
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Respecting Rights Everyone has the right to
Be treated with respect and dignity Be free from too much medication Know what meds they are taking Know about risks and benefits Refuse medication
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Principles
Mindfulness Maximizing Capabilities Communication
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Safe Medication Administration
Cycle of Responsibility
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Cycle of Responsibility
Record Information
Communicate with Pharmacist
Support Visits to HCP
Report changes
Observe
Store Medication
Administer Medication
Document the Med Administration
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Daily Routine Come to work ready to
Talk with other staff Greet person Ask how person is doing Pay attention to behavior
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BASICS OF MEDICATION ADMINISTRATION
How to Prevent and Control Infection
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Prevent and Control Infection
Hand washing When How
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Prevent and Control Infection
Glove use When How
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BASICS OF MEDICATION ADMINISTRATION
The Cycle of Responsibility General Guidelines o Medication
Administration
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The Five Rights
Right Person Right Medication Right Dose Right Time Right Route
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Right Person
If uncertain get help Ask other staff Check picture
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Right Medication
If HCP writes brand name on prescription Pharmacist will
usually substitute with generic
If unsure Ask pharmacist
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Right Medication If familiar with med but notice change in Color Size Shape Markings, etc. Ask the Pharmacist
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Right Dose
HCP orders dose Usually written in “mg” Milligrams
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Right Time Particular time of day Number of times per day Time between doses
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Right Time Most meds can be given
safely One hour before & Up to one hour after time on
med sheet If unsure
Ask pharmacist
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Right Route
Form of med determines the route o Tabs, caps, liquids (usually oral) o Ointment to skin (topical)
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General Guidelines
Three cross checks of the Five Rights before
administration
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BASICS OF MEDICATION ADMINISTRATION
How to Administer Medication
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Medication Administration
Process Prepare Administer Complete
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Prepare Figure out the meds to give
Know the reason ordered Clean area Wash hands Gather supplies needed Identify individual Unlock storage area Open count book
If needed
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Administer
Cross check one Cross check two Prepare med Cross check three Give med Look again
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Complete Document Lock Wash hands Observe for effects
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Medication Administration
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Med Pass Instructions
Chip Brown 8pm med Sept. 3, yr
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Giving Multiple Meds
Complete Checks 1 through 3 for each med Before moving to next med All meds due at the same time for
the same individual may be given together
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Med Pass Instructions
Chip Brown 8am meds Sept. 4, yr
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Support Plan PRN Med-Anxiety
Specific behaviors that show us Chip is anxious: 1. Pacing in a circle for more than 4 minutes. 2. Head slapping for longer than 30 seconds or more than 5 times
in 4 minutes.
A. Staff will attempt to engage Chip in one on one conversation re: current feelings and difficulty.
B. Staff will attempt to direct and involve Chip in a familiar activity such as laundry, meal preparation, etc.
If unsuccessful with A or B staff may suggest/offer Chip: Ativan 0.5mg once daily as needed by mouth. Must give at least
4 hours apart from regularly scheduled Ativan doses. (Refer to HCP order) If anxiety continues after the additional dose, notify HCP.
Dr. Smith 9-3-yr Posted Karen Mason 9-3-yr 2pm Verified Lisa Long 9-3-yr 6:30p
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Med Pass Instructions
Chip Brown PRN med for anxiety Sept. 4, yr 3pm
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Med Sheet Documentation
Initials in box that directly corresponds to time & date given Initials & signature at bottom
If first time giving during the month PRN medication
Time/initials in same box Medication progress note
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Oral Medication
HCP order required to crush and mix a med with food or liquid
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Oral Medication HCP order required to empty capsule contents
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Oral Medication May give half tabs ONLY
if split by pharmacy
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Liquid Med Administration
Place med cup Flat surface Eye level
Use thumbnail to mark correct measurement Shake bottle
If needed Pour slowly
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Liquid Med Administration
Oral syringe
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Liquid Med Administration
Dropper
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Other Routes Never administer a med by any
route unless you have received training in that route
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Administering meds if Unable to read HCP order Missing any piece of info Unable to read label Label is missing Med was not prepared by you
Cautionary Guidelines
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Administering meds if You have doubts about the 5 rights If person
Has a serious change Has difficulty swallowing Refuses
Med seems to be tampered with
Cautionary Guidelines
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Medication Refusals
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Dealing with Refusals
Offer 3 times Wait 15-20 minutes Contact HCP
For recommendation Notify Supervisor Document
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Documenting a Refusal Circle initials Med progress note Refusal description Who was notified HCP
Recommendation Supervisor
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Medication What You Need to Know
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Medication Used to treat health problems Taken to eliminate or lessen
symptoms Improves quality of life
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Medication Chemicals that enter the body
Change one or more of the ways the body works
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Medication Categories
Prescription Over the Counter (OTC) Brand name Generic name Countable substances
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Prescription Medication
Written by HCP If uses a small
prescription notepad May not
photocopy to use in place of a HCP order
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OTC Medication Must have HCP order Stored, administered and documented As prescription meds Medication occurrence
If not given as ordered by HCP
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Brand Name Medication
Made by a specific pharmaceutical company
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Generic Medication Basically same as
brand name meds Made by different
companies Usually less
expensive
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Countable Substances
Specific Requirements Storing Packaging Tracking Counting
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Other Substances Holistic/Herbal
Compounds Very popular HCP order required Administered,
documented and stored As prescription meds
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Holistic/Herbal Compounds
Label requirement options Pharmacy Applies label
Licensed staff verification
Chip Brown MD 9/15/yr
Individual’s name written by nurse
Nurses’ initials and date signifies they have compared manufacturer’s label to HCP order
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Other Substances
Alcohol Nicotine Caffeine
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Medication Sensitivity
How a person responds to a med depends on Age Weight Health
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Effects of Medication
Three outcomes 1. Desired/Therapeutic Effect 2. No Apparent Desired Effect 3. Unwanted Effects
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Desired Effect
Examples Tylenol
Helps a headache Dilantin
Helps reduce seizures
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No Apparent Desired Effect
Examples Could be because it may take
more time before full effect of med can occur
OR Even after enough time
passes for med to work, it does not
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Unwanted Effects Meds can cause effects that
are not intended or wanted Examples Side effect Allergic reaction Anaphylactic reaction Paradoxical effect Toxicity
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Medication Interaction
Meds mix in body May increase or decrease
the effect of another med
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Medication Interaction
The more meds taken at one time increases the possibility Changes observed could be
caused by a med interaction
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Medication Resources
Prescribing HCP Pharmacist Package inserts Reputable online sources Medication reference books
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The Cycle of Responsibility
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Basic Responsibilities
Observe Report Document
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Observation
Objective information See Hear Feel Smell Measure
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Observation
Subjective information How a person tells you they feel
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Reporting
Immediate Certain time Routine
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If unsure… REPORT
Reporting
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Documenting Observations
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Reporting Information
Knowing who to report to Your responsibility
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Med Pass Instructions
Melissa Sullivan 8pm meds Sept. 3, yr
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Med Pass Instructions
Melissa Sullivan 8am meds Sept. 4, yr
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The Management of Med Administration
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Transcription
Info copied from HCP order & pharmacy label To med sheet
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Documentation Ink Complete Accurate Clear Include
Date Time Full name
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Correction Draw single line Write “error” Initial
Do not Scribble “Mark over” Erase Use “white out”
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Name: Month/Year: Allergies:
Dates Medication Hour 1 2 3 4 5 6 Start: Generic:
Brand:
Strength: Amount:
Stop: Dose: Frequency:
Route:
SPECIAL INSTRUCTIONS: REASON:
Medication Sheet
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Abbreviations
Safer not to use
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Abbreviations DC Discontinue mg Milligram cont Continue tab Tablet cap Capsule mL Milliliter
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Frequency
HOUR
8am
4pm
HOUR
8am
4pm
8pm
HOUR
8am
12pm
4pm
8pm
Number of times per day to be given Specific hour chosen
Examples
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Discontinue Order
Mark COMPLETELY through all boxes next to where med was scheduled to be given Diagonal lines across
Left section of med sheet DC, date, initials
Grid DC, date, initials
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Month and Year: DECEMBER (year) Medication SheetMedication or Treatment
Start: Generic: Clozapine Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14
12/3/yr Brand: Clozaril 8am X X X DS DS
Stop: Strength: 25mg tabs
Cont. Amount: 3 tabs Dose: 75mg 4pm X X ES ES
Frequency: 3X/day Route: by mouth 10pm X X ES ESSpecial Instructions:
Start: Generic: Amoxicillin Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14
12/3/yr Brand: Amoxil 8am X X X DS DS XStop: Strength: 250mg caps 12pm X X DS DS X X12/13/yr Amount: 2 caps Dose: 500mg 4pm X X ES ES X X
Frequency: 4X/day Route: by mouth 8pm X X ES ES X XSpecial Instructions: Take with meals for 10 days
Step 1
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Month and Year: DECEMBER (year) Medication SheetMedication or Treatment
Start: Generic: Clozapine Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
12/3/yr Brand: Clozaril 8am X X X DS DS
Stop: Strength: 25mg tabs
Cont. Amount: 3 tabs Dose: 75mg 4pm X X ES ES
Frequency: 3X/day Route: by mouth 10pm X X ES ESSpecial Instructions:
Start: Generic: Amoxicillin Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
12/3/yr Brand: Amoxil 8am X X X DS DS X XStop: Strength: 250mg caps 12pm X X DS DS X X X12/13/yr Amount: 2 caps Dose: 500mg 4pm X X ES ES X X X
Frequency: 4X/day Route: by mouth 8pm X X ES ES X X XSpecial Instructions: Take with meals for 10 days
Step 2
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Month and Year: DECEMBER (year) Medication SheetMedication or Treatment
Start: Generic: Clozapine Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
12/3/yr Brand: Clozaril 8am X X X DS DS
Stop: Strength: 25mg tabs
Cont. Amount: 3 tabs Dose: 75mg 4pm X X ES ES
Frequency: 3X/day Route: by mouth 10pm X X ES ESSpecial Instructions:
Start: Generic: Amoxicillin Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
12/3/yr Brand: Amoxil 8am X X X DS DS X X
Stop: Strength: 250mg caps 12pm X X DS DS X X X
12/13/yr Amount: 2 caps Dose: 500mg 4pm X X ES ES X X X
Frequency: 4X/day Route: by mouth 8pm X X ES ES X X XSpecial Instructions: Take with meals for 10 days
Step 3
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Transcription Workbook One
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Worksheet
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Dose
Found in HCP order, usually in “mg”
The dose is: ___ mg
Health Care Provider Order
Chip Brown No Known Allergies Zantac 150mg twice a day by mouth
Signature: Dr. Jones Date: 6/11/yr
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Strength & Amount
Rx# 135 ABC Pharmacy 555-555-1212 20 Main Street Any Town, MA 09111 Chip Brown 6/11/yr Ranitidine HCL 75mg I.C. Zantac Qty: 120 Take two tablets by mouth twice a day Dr. Jones
Lot#323-5 ED: 6/11/yr Refills: 3
The strength per tablet is: ___ mg The amount of tabs to give: ___ tabs
Found on pharmacy label
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Transcription Practice INSTRUCTIONS You have taken Chip Brown to the doctor and
have received medication from the pharmacy. Pretend that the date is June 11, year. It is 1 pm.
Use the health care provider’s order, pharmacy label and generic equivalents to discontinue the order and transcribe the new order on to the Medication Sheet.
Please Note: Do not place your initials in the medication box. You are not administering a medication at this time. This is transcription only.
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Name: Chip Brown Date: 6/11/yr
Health Care Provider: Dr. Jones Allergies: no known allergies
Reason for Visit: Chip states he has a burning feeling in his throat during the day.
Current Medications: Pantoprazole 40mg by mouth every evening
Staff Signature: John Smith, Program Manager
Date: 6/11/yr
Health Care Provider Findings:
Medication/Treatment Orders: D/C Pantoprazole Zantac 150mg twice a day by mouth (dose) (frequency) (route)
Instructions:
Follow-up visit: Lab work or Tests:
Signature: Dr. Jones Date: 6/11/yr
S T A F F
D O C T O R
HEALTH CARE PROVIDER ORDER
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Rx#135 ABC Pharmacy 555-555-1212 20 Main Street Any Town, MA 09111 6/11/yr Chip Brown Ranitidine HCL 75mg (strength) I.C. Zantac Qty. 120 Take two tablets by mouth twice a day (amount) Dr. Jones Lot# 323-5 ED: 6/11/yr Refills: 3
Brand Name Generic Equivalent
Zantac Ranitidine HCL
Loram Loramine
Loxaprill Loxaprilline
Tylenol Acetaminophen
Amoxil Amoxicillin
Pharmacy Label
Generic Equivalents
Zantac is a stomach acid reducing medication used to treat and prevent ulcers, to treat GERD (gastro esophageal reflux disorder) and excessive acid secretion conditions.
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Month and Year: June (year)Medication or Treatment
Start: Generic: Pantoprazole Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
2/7/yr Brand: Protonix
Stop: Strength: 40mg
Cont. Amount: 1 tab Dose: 40mg
Frequency: every eve Route: mouth 8pm KB KB KB KB ST ST KB KB KB KBSpecial Instructions: Reason: stomach acid
Start: Generic: Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Brand:
Stop: Strength:
Amount: Dose:
Frequency: Route:Special Instructions: Reason:
Medication Administration Sheet
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Month and Year: June (year)Medication or Treatment
Start: Generic: Pantoprazole Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
2/7/yr Brand: Protonix
Stop: Strength: 40mg
Cont. Amount: 1 tab Dose: 40mg
Frequency: every eve Route: mouth 8pm KB KB KB KB ST ST KB KB KB KBSpecial Instructions: Reason: stomach acid
Start: Generic: Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Brand:
Stop: Strength:
Amount: Dose:
Frequency: Route:Special Instructions: Reason:
Medication Administration Sheet
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Month and Year: June (year)Medication or Treatment
Start: Generic: Pantoprazole Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
2/7/yr Brand: Protonix
Stop: Strength: 40mg
Cont. Amount: 1 tab Dose: 40mg
Frequency: every eve Route: mouth 8pm KB KB KB KB ST ST KB KB KB KBSpecial Instructions: Reason: stomach acid
Start: Generic: Ranitidine HCL Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
6/11/yr Brand: Zantac 8amStop: Strength: 75mg Dose: 150mg
Cont. Amount: 2 tabs Route: mouth
Frequency: twice a day 8pmSpecial Instructions: Reason:
Medication Administration Sheet
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“Post” HCP Order Completed for new orders After transcribing
Agency may choose certain ink color Written on HCP order
Under HCP signature Write
Posted Signature Date Time
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Name: Chip Brown Date: 6/11/yr
Health Care Provider: Dr. Jones Allergies: no known allergies
Reason for Visit: Chip states he has a burning feeling in his throat during the day.
Current Medications: Pantoprazole 40mg by mouth every evening
Staff Signature: John Smith, Program Manager
Date: 6/11/yr
Health Care Provider Findings:
Medication/Treatment Orders: D/C Pantoprazole Zantac 150mg twice a day by mouth
Instructions:
Follow-up visit: Lab work or Tests:
Signature: Dr. Jones Date: 6/11/yr
HEALTH CARE PROVIDER ORDER
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Transcription Practice INSTRUCTIONS You have taken Chip Brown to the doctor and
have received medication from the pharmacy. Pretend that the date is June 20, year. It is 1 pm.
Use the health care provider’s order, pharmacy label and generic equivalents to discontinue the order and transcribe the new order on to the Medication Sheet.
Please Note: Do not place your initials in the medication box. You are not administering a medication at this time. This is transcription only.
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HEALTH CARE PROVIDER ORDER
Name: Chip Brown Date: 6/20yr
Health Care Provider: Dr. Jones Allergies: no known allergies
Reason for Visit: complaint of pressure on forehead, mild fever, dizziness, increase in
head slapping behavior Current Medications: Synthroid 0.125mg by mouth once a day in the morning
Staff Signature: Paula Jones, Program Manager
Date: 6/20/yr
Health Care Provider Findings: sinus infection, elevated blood pressure
Medication/Treatment Orders: D/C Synthroid Armour Thyroid 30mg by mouth once a day in the morning on an empty stomach Inderal 20mg by mouth once a day in the morning Amoxil 500mg by mouth three times a day for 10 days
Instructions:
Follow-up visit: 2 weeks Lab work or Tests:
Signature: Dr. Susan Smith Date: 6/20/yr
dose
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Rx#139 ABC Pharmacy 555-555-1212 20 Main Street Any Town, MA 09111 6/20/yr Chip Brown Armour Thyroid 30mg Qty. 30 Take one tablet daily in the morning on an empty stomach by mouth Dr. Smith Lot# 659 ED: 6/20/yr Refills: 3
Rx#285-97226 ABC Pharmacy 555-555-1212 20 Main Street Any Town, MA 09111 6/20/yr Chip Brown Propanolol 10mg I.C. Inderal Qty. 60 Take two tablets daily in the morning by mouth Dr. Smith Lot# 323-334 ED: 6/20/yr Refills: 3
Rx#285-97227 ABC Pharmacy 555-555-1212 20 Main Street Any Town, MA 09111 6/20/yr Chip Brown Amoxicillin 500mg I.C. Amoxil Qty. 30 Take 1 tablet three times a day for ten days by mouth Dr. Smith Lot# 323-335 ED: 6/20/yr Refills: 0
strength
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Answer
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Answer
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Answer
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Answer
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Answer
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Answer
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Answer
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Transcribing HCP Orders
Strength (supplied by pharmacy) Amount (#tabs, caps, teaspoons, etc.) Dose (mg doctor wants person to
receive each time med given)
Strength X Amount = Dose
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New Orders If the med has not changed
but the dose, frequency, or route (or symptoms if PRN) is changed, it is considered a NEW order D/C old order Transcribe new order
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“Post” HCP Order Completed for new orders After transcribing
Agency may choose certain ink color Written on HCP order
Under HCP signature Write
Posted Signature Date Time
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“Verify” HCP Order Second certified staff double-check Written on HCP order
Under HCP signature Write
Verified Signature Date Time
May give meds if not verified yet
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Telephone Orders Check your agency policy Remind HCP to call pharmacy Posted/Verified twice
When med is received and transcribed After HCP has signed
Must be signed by HCP Within 72 hours
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Sample Order Form
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Fax Orders Legal Signed by HCP Preferred
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Liquid Med Review HCP: 100mg Label: 50mg per 4mL
4 mL
3 mL
2 mL
1 mL
= 50mg
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Liquid Med Exercises Dose Strength Amount 1. 150mg 75mg/10mL ____ 2. 100mg 50mg/6mL ____ 3. 100mg 50mg/2mL ____ 4. 150mg 75mg/4mL ____ 5. 200mg 100mg/5mL ____ 6. 150mg 50mg/3mL ____ 7. 100mg 25mg/2mL ____
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The Cycle of Responsibility Continues
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Health Care Provider Visits
Advocate Respect Ask questions
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Information for HCP Reason for visit Allergies Current medications HCP order form Insurance information
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Encourage Participation
Redirect HCP to the person Encourage person to speak
Then provide additional info
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Information From HCP
Prescription HCP order Diagnosis What to expect from
new med
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Communicating with Pharmacist
HCP can Give prescription to Staff person to bring to pharmacy Person to bring to pharmacy
Send directly by fax or electronically Call prescription into pharmacy
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Pharmacy Label
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Ensure Pharmacy Provided Right Medication
Compare HCP order with label If familiar with med
Open and look If not
Look up or ask
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Med Pass Instructions
Vi Lee 8pm med Sept. 3, yr
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Med Pass Instructions
Vi Lee 8am med Sept. 4, yr
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Med Pass Instructions
Vi Lee 4pm med Sept. 4, yr
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Med Pass Instructions
Vi Lee 8pm med Sept. 4, yr
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Med Pass Instructions
Vi Lee 8am med Sept. 5, yr
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Countable Substances
Countable meds require Counting Tracking Documenting Special packaging Double-locked storage
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Countable Substance Packaging
Schedule II-V meds must be Received from pharmacy In tamper resistant packaging
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Countable Substances Higher incidence of abuse or addiction Count requirement Each time staff changes, 2 Certified staff count together
Documentation requiring 2 signatures
1. When beginning a new count sheet 2. Adding a refill onto a count sheet 3. Transferring from
Bottom of old page/top of new page An old count book to a new count book
4. Disposal
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Count Book Must
Be bound Pages that cannot be removed
Have Preprinted page numbers
Index Count sheets Shift count sheets
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Name Medication Name
and Strength Page Number Signature of person
responsible for removing medication
from count
Sarah Brown Phenobarbital 100mg 1 4 7 Karen Mason
Mike Stone Ativan 1mg 2 5
Joseph Smith Ativan 0.5mg 3 6 9 10 See below KM
William Mitchell Percocet 5/325mg 8
Joseph Smith Ativan 0.5mg 11
Sample Index Page
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Security-Inventory
When entering a new countable in the book or transferring to a new count page oComplete the heading section
of the next available count page oDo not skip pages
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Name: Joseph Smith Original EntryDoctor: Paula Whiten Transfer from page 10Pharmacy: Cornerstone Prescription Number: D388857Medication Prescription Date: 11/22/yr& Strength: Ativan 0.5mg Prescription Number: Directions: Take 1 tab by mouth every morning Prescription Date:
Take 2 tabs by mouth at bedtime
Date Time Amount Amount Amount Signatureon Hand Used Left
12/19/yr 8:00 AM 9 Karen Mason/Lisa Long12/19/yr 8:00 AM 9 One 8 Karen Mason
12/19/yr 8:00 PM 8 Two 6 Lisa Long12/20/yr 8:00 AM 6 One 5 Karen Mason
12/20/yr 11:00 AM 5 received 60 65 Karen Mason/Reggie Newton
12/20/yr 8:00 PM 65 two 63 Lisa Long
Transferred from p. 10
Sample Count Sheet Page 11
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Date Time Count Correct Staff coming on duty Staff Going off duty3/2/yr 8:15am Yes Karen Mason Sarah Torrney3/2/yr 4pm Yes Lisa Long Karen Mason
3/2/yr 11pm Yes Sarah Tourney Lisa Long3/3/yr 8am Yes Karen Mason Sarah Tourney3/3/yr 4:30pm Yes Lisa Long Karen Mason
3/3/yr 11pm Yes Sarah Tourney Lisa Long3/4/yr 8am Yes Karen Mason Sarah Tourney3/4/yr 4pm Yes Lisa Long Karen Mason
3/4/yr 11pm Yes Sarah Tourney Lisa Long3/5/yr 8:15am Yes Karen Mason Sarah Tourney3/5/yr 4pm Yes Lisa Long Karen Mason
3/5/yr 10:30pm Yes Sarah Tourney Lisa Long3/6/yr 7am Yes Karen Mason Sarah Tourney3/6/yr 2pm Yes Single Person Count Karen Mason
3/6/yr 4pm Yes Lisa Long Single Person Count3/6/yr 11pm Yes Sarah Tourney Lisa Long
Sample Shift Count Sheet
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Name: Joseph Smith Original EntryDoctor: Paula Whiten Transfer from page 10Pharmacy: Cornerstone Prescription Number: D388857Medication Prescription Date: 11/22/yr& Strength: Ativan 0.5mg Prescription Number: Directions: Take 1 tab by mouth every morning Prescription Date:
Take 2 tabs by mouth at bedtime
Date Time Amount Amount Amount Signatureon Hand Used Left
12/19/yr 8:00 AM 9 Karen Mason/Lisa Long12/19/yr 8:00 AM 9 One 8 Karen Mason
12/19/yr 8:00 PM 8 Two 5 Lisa Long12/19/yr 8:00 AM 6 One 5 Reggie Newton12/20/yr 8:00 AM 6 One 5 Reggie Newton
Count Sheet Scenario Page 11
Error
LL 6 Error RN
Transferred from p. 10
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Count Procedure
Count must be done Shoulder to shoulder with Off-going Certified staff and On-coming Certified staff
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Count Procedure On-coming Certified staff
has blister packs Off-going Certified staff
has count book Leads the count using the index
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Count Procedure During the count
Both staff look at blister pack and count book Full legal signatures on shift
count verification page
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Name: Joseph Smith Original EntryDoctor: Paula Whiten Transfer from page 10Pharmacy: Cornerstone Prescription Number: D388857Medication Prescription Date: 11/22/yr& Strength: Ativan 0.5mg Prescription Number: Directions: Take 1 tab by mouth every morning Prescription Date:
Take 2 tabs by mouth at bedtime
Date Time Amount Amount Amount Signatureon Hand Used Left
12/19/yr 8:00 AM 9 Karen Mason/Lisa Long12/19/yr 8:00 AM 9 One 8 Karen Mason
12/19/yr 8:00 PM 8 Two 7 Lisa Long
12/20/yr 8:00 AM 6 One 5 Reggie Newton
Count Sheet Scenario Page 11
12/20/yr 7am Math on 12/19/yr 8p entry is incorrect. Karen Mason, Supervisor notified. Correct count is 6 left. 6 Reggie Newton
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Name: Joseph Smith Original EntryDoctor: Paula Whiten Transfer from page 10Pharmacy: Cornerstone Prescription Number: D388857Medication Prescription Date: 11/22/yr& Strength: Ativan 0.5mg Prescription Number: Directions: Take 1 tab by mouth every morning Prescription Date:
Take 2 tabs by mouth at bedtime
Date Time Amount Amount Amount Signatureon Hand Used Left
12/19/yr 8:00 AM 9 Karen Mason/Lisa Long12/19/yr 8:00 AM 9 One 8 Karen Mason
12/19/yr 8:00 PM 8 Two 6 Lisa Long
12/20/yr 8:00 PM 5 Two 3 Lisa Long
Count Sheet Scenario Page 11
12/20/yr 7:45p Morning dose not subtracted when removed. K. Mason notified. Lisa Long
12/21/yr 6a Late entry On 12/20/yr 8a med was given and not documented at that time. Reggie Newton
Transferred from p. 10
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Non Suspicious Count Discrepancy
Count is off Can be easily resolved by checking Addition Subtraction
Report Document in count book
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Count Discrepancy Count is off Suspicion of
Tampering Theft Unauthorized use of drugs
Report to DPH
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Medication Storage
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Medication Storage Locked/double locked Labeled container per person
Separate oral meds From other routes
Must remain in original packaging Refrigerated medications
Must be locked
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Medication Security Restricted access
Two medication key sets One in use
Must stay with staff Responsible for med administration
Second known only to Administrative staff
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Medication Disposal
Purpose To make the
medication useless
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Medication Disposal When
Dropped Refused Expired Discontinued Person leaves
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Disposal Methods Unless prohibited by local community
Read the med information sheet first See if there are specific disposal instructions. If not,
Take med out of original container Crush and/or dissolve in water in a sealable bag Mix with liquid soap, used coffee grounds or kitty litter Place sealable bag in non descript container Place in trash
Following disposal remove all identifying personal information from label
Only flush if the med information sheet provides that as a disposal option
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If meds are expired or discontinued Disposal must be completed with
two Certified staff present One must be a Supervisor
Disposal Process
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Disposal Process If a med is refused or
accidentally dropped Disposal must be completed
with two Certified staff present If unavailable, a supervisor is not
required to be present • Unless your agency requires it
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Required Documentation
DPH Controlled Substance Disposal Record Form for all prescription medication Schedule II-VI disposals May use for over the counter meds
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DPH Disposal Form
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Leave of Absence (LOA) Pharmacy must prepare meds if
LOA is planned/scheduled Even if under 72 hours
Person will be away from their residence for more than 72 hours
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Leave of Absence (LOA)
Only if pharmacy cannot Certified staff may package meds For unplanned LOA
Less than 72 hours
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Day Program Medication
Residential staff responsibility to provide day program staff with Copy of HCP order Pharmacy labeled meds Notify if a med is DC’d Fax DC’d HCP order
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Medication Occurrence (Error)
One of the 5 rights went wrong
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Medication Occurrence Wrong
Individual Medication Dose Time Includes omission
Route
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Medication Occurrence
Opportunity to improve procedures That put people at risk
Focus on cause Rather than who made the mistake
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Reporting Self reporting system
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Medication Occurrence
Primary concern Safety of the person
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What To Do Check to see if
individual is okay
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Know Emergency Procedures
What To Do
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What To Do Immediately contact MAP
Consultant Read the HCP order Explain what happened
Follow recommendation Document
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Medical Intervention
Lab work Medical test Physician visit Clinic visit Emergency room visit Hospitalization, etc.
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“Hotline” Medication Occurrence
Notify DPH within 24 hours if These follow an occurrence Medical intervention Illness Injury Death
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What To Do Notify your supervisor
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DPH form Required
• In addition to HCSIS data entry
What To Do
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What To Do
Medication Occurrence Report (MOR) Documentation
• Paper form and/or • Data Entry
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