MEDLINES E M P L O Y E E N E W S L E T T E R ✦ S P R I N G 2 0 1 2

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Letter from Andy Mills

I’m writing this letter on the heels of our Town Hall Meeting held in Lithia Springs, Georgia, home of our B03 distribution center and our new incontinence manufacturing facility, where we make FitRight™ briefs on state-of-the-art machines that span the length of a football field. Beyond the impressive facility are the people I met who truly care about the products they’re making that can help millions of adults live more comfortably and discreetly with incontinence-related health issues. This new facility represents an important story of growth for both this Georgia community, where we’re adding much-needed jobs, and for Medline’s long-term care business that needs to keep up with the growing rate of the elderly population. Did you know 650 million people in the world today are over the age of 60? By 2050, that number will reach 2 billion. As my parents age, and as I age too, I want to know that the best care is available with the best products. As you would expect, research strongly shows more people want to be cared for by their relatives, in their own homes or in a nursing care facility that feels like home. That will mean more demand on the role we play in educating both family members and health care professionals about our products. In this issue, you will read about how Medline is helping caregivers respect the wishes of their loved ones wherever they receive care. From our humble beginnings in long-term care in 1983 to the $1 billion business we are today, we want health care providers and residents alike to know how much we care when they use our products that promote health, dignity and independence in the later years of life.

Today, Medline is the number one provider of medical supplies to long-term care facilities with about 25 percent market share. Achieving this top spot was not easy, and staying in it is becoming more and more difficult.

So we are working hard to differentiate Medline from our competitors. We are investing in great products, and clinical programs and education that really set us apart. Our sales force is one of our best investments because they’re highly trained partners and solution providers for our customers.

In this issue, you will also read about Medline employees who are doing wonderful things in communities around the nation, and around the world to help reduce waste and conserve energy. We have other colleagues who are also going above and beyond to help others by assembling vital care supplies for those in need and teaching disabled children. I thank them for making a difference in the communities where we live and work.

Their stories are an inspiration to us all and I am proud to say they are part of the Medline family. If you have other ideas on being green or giving back at your office location, send them to any member of the Executive Office at executiveoffice@medline.com. And, to all of the employees who I met in Georgia, keep up the great work serving our customers!

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 3

I N T H I S I S S U E

10 Helping Hands

Giving Back Around the Globe

8 Branch on the Family Tree

Growing UpB03 – Lithia Springs, Ga.

4 Feature Story

A Place Like Home

Medline Green

Waste Not12

Focus on Safety

Medline Commits to Being an Environmentally Responsible Business

15

Births, Marriages and Medline Anniversaries

Congratulations 16

Medlines is a quarterly publication

of corporate and branch news and

information for Medline employees.

The purpose of this newsletter is

to maintain communication between

the company and its employees.

Reader comments and

suggestions are welcome.

Contact Jennifer Freedman at

(847) 643-4358 or e-mail us

medlinesnewsletter@medline.com

Medline Industries, Inc.

One Medline Place

Mundelein, IL 60060

847.949.5500 | www.medline.com

©2012 Medline Industries, Inc. All Rights Reserved.

B03 LithiaSprings, Ga.

4 MEDLINES EMPLOYEE NEWSLETTER SPRING 2012

[ Feature Story ]

Thanks to modern science, we are all living longer and healthier.

In fact, according to the Centers

for Disease Control and Prevention

(CDC), life expectancy has risen to a

new high of nearly 78 years. To put

that in perspective, two thousand

years ago, the average Roman could

expect to live just 22 years. Those

born in 1900 could only expect to

live 47.3 years.

The elderly population has grown

substantially in this century and will

continue to rise well into the next

century. The U.S. Census Bureau

projects that the number of people

over the age of 65 will double by

2050, to 80 million. As many as one

in five Americans will be elderly.

Aging is a natural process, but it’s

not an easy one. Many of us are

watching our parents grow older and

require more care. For some, home

care is the right option. For others,

an assisted living facility or a nursing

home is the best fit. No matter what

option we choose, we all want the

same thing for our loved ones – the

best care with the best products.

Medline is helping our customers

provide that. We first entered the

long-term care market about 25

years ago. Back then, we delivered

basic products like gauze, gloves

and adult briefs. Most of our

customers made their purchasing

decisions based on price. Our

customers were post-acute care

facilities like nursing homes that

provided a place where discharged

hospital patients could recuperate,

but also emerging assisted living

facilities throughout the country that

provided an alternative residential

care setting to nursing homes.

In 1987, the Nursing Home Reform

Act passed, which established

residents’ rights and quality

standards for nursing homes

nationwide, and ignited the nursing

home culture change that has been

building in the decades since.

2 billion

60 billionby 2050 from

in 2012.

Global populationwill reach

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MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 5

Walk into almost any nursing home

today and you will see the changes.

More and more, this environment is

moving from cold and institutional,

to a place that feels more like home.

You’ll notice living rooms with

comfortable couches, fish tanks and

pictures on the walls. Some residents

are enjoying meals at long communal

dining tables; some are painting; and

some are listening to music while they

sip on cups of hot coffee.

These changes are a dramatic move

in the right direction for long-term

care, but nursing homes continue to

face real pressure. They now have

more beds, more residents who

need a higher level of care, and less

money to provide their services.

The reimbursement model is

changing and the well-being of

residents is becoming more closely

linked to the level of reimbursement

a nursing home receives. Plus,

facilities are being rated by state

surveys, patient satisfaction surveys

and 5-Star ratings (see sidebar on

page 6). Given all these pressures,

our nursing home customers are

desperately seeking solutions to

help them deliver quality care and

comply with their state regulations

in the most cost-efficient manner.

Partnering to deliverquality care

As the country’s leading provider

of medical supplies to long-term

care facilities, Medline is in the best

position to serve our customers.

“At many of our larger competitors,

long-term care is a small part of a

much bigger business, so they don’t

give these customers the time and

attention they need and deserve,”

said Tim Dundon, president of

Medline Health Care Sales. “Long-

term care is a stronger focus for us.”

In the past two decades, Medline’s

Health Care Sales Company has

enjoyed double-digit sales growth

every year. There are 14,000 long-

term care facilities in the United

States and Medline is in nearly

40 percent of them. Dave Jacobs,

senior vice president of Medline

Health Care Sales, attributes

this success to the company’s

strategic investments in innovative

solutions customers need, from

specialty products to comprehensive

clinical programs.

“We have moved from a commodity

sale to a clinical sale,” said Jacobs.

“We have really differentiated

ourselves with our programs. We

have great products, but the clinical

programs and education we can

offer our customers is why they talk

to us, and why they stay with us.”

Medline has developed several clinical

programs that provide our 300-rep

Health Care sales force with added

value to the products they sell.

For details on Medline’s clinical programs, please go to page 14.

In addition to our clinical programs,

Medline offers a wealth of products in

more than a dozen categories from

durable medical equipment, such as

wheelchairs, beds, lamps, and wound

care to pharmacy and textiles, such

as blankets, gowns and slippers.

We also provide supply chain

solutions, including LTC Solutions,

a program where Medline works

alongside a facility management team

to implement more cost-effective,

higher quality products and solutions

to solve their ongoing business

and financial challenges; as well as

ParScan, an automated materials

management system.

Another key area of focus for Medline

and our long-term customers is

incontinent care. Bladder control

problems can be embarrassing

and diminish a person’s dignity,

confidence and social function.

More than half of all residents in

nursing homes are incontinent

and it is the second leading

cause of institutionalization. In

fact, it’s one of the most costly

and labor-intensive issues for our

customers to manage. Long-term

care facilities are spending about

20 percent of their annual supply

budget on incontinence products,

many of which are poorly fitted,

uncomfortable and they leak, often

leading to skin irritation and infection.

As the leading manufacturer and

distributor of disposable incontinence

products, Medline is helping long-

term care facilities foster a culture of

change with a brief that is designed

with each individual’s needs in mind.

We have developed a first-of-its-

kind adult brief design that provides

a better fit, is more absorbent and

comfortable with anti-leak guards

to help restore patient dignity and

106 millionelderly people in China in 2008.

There were

6 MEDLINES EMPLOYEE NEWSLETTER SPRING 2012

confidence. We are making these

briefs – appropriately called FitRight™

– at a new state-of-the-art, high-tech,

manufacturing facility in Lithia Springs,

Ga. The two-story-high machinery is

as long as a football field.

Bridging the gap

Medline is in a unique position to

not only deliver the products and

programs our customers need, but

also to help bridge the continuum of

care from hospitals to long-term care.

With people living longer and being

discharged from hospitals sooner,

the level of post-acute care needs to

be much higher. While the hospital

and the nursing home were once

completely separate entities, caring

for patients in their own way, they are

now tied together in a great big circle

of care. This movement is being driven

by changes in reimbursements, patient

demands and new technology.

“Hospitals are looking for consistency

at the product and program level for

patients that are referred to long-term

care facilities, and Medline is uniquely

positioned to facilitate that dialogue

and to help form a partnership

between facilities,” said Dundon.

Let’s consider an example: Earl,

age 75, is admitted to the hospital

to have a large section of his colon

removed. He has two surgeries and

is discharged to a nursing home

just four days later. His transition of

care between the hospital and the

nursing home is a vulnerable period.

He is going to the facility with several

prescriptions to fill and a laundry list of

care instructions. Poor communication

might result in medication error,

adverse drug events and avoidable

rehospitalizations.

“There are a lot of communication

gaps between care and service,”

said Jacobs. “Medline is incredibly

well positioned for this convergence

because we service the entire

continuum of care from acute care

settings like hospitals to ambulatory

surgery centers, long-term care and

home care.

To help close these gaps and add

more value to our business, Medline

is offering a number of education

opportunities that help our nursing

home and home health customers

deliver higher quality of care.

Advanced wound care When Earl is released from the

hospital, they give him a prescription

list that includes dressings and

ointment to care for his wounds.

The instructions are confusing to

Earl’s wife Betty – she doesn’t know

which product goes where, how

many times a day and what to tell

the staff at the nursing home. To add

clarity to the wound care process,

Medline launched our revolutionary

educational packaging for advanced

wound care products in 2003. The

unique packaging displays all of the

information a practitioner or patient

needs for an organized and consistent

approach to wound care. In recent

years, Medline has expanded the

wound care line with several new

100+ years

chance of someoneborn today living

30%

compared to 0.7% in 1912.

How is nursing home performance measured?

Quality Indicator Survey (QIS)The QIS is a computer-assisted long-term

care survey process used by selected state

survey agencies and CMS to determine if

Medicare and Medicaid certified nursing

homes meet the federal requirements. This

was designed to achieve several objectives:

• Improve consistency and accuracy

of quality of care by using a more

structured process

• Enable timely and effective feedback

on survey process for surveyors

and managers

• Systematically review requirements

and objectively investigate risks

Medline offers abaqis®

, a quality

assurance system that exactly

replicates the methods and

procedures of the QIS, while

comprehensively assessing

a nursing home’s compliance

with the full federal regulations.

Five-Star Quality Rating System

The CMS created this system to help

consumers, their families and caregivers

compare nursing homes more easily

and to help identify areas about which

they may want to ask questions.

Here’s how it works:

• Each nursing home is given a rating

of between one and five stars.

• Those with five stars are considered to

have much above average quality and

those with one star are considered to

have quality much below average.

• There is an overall 5-star rating for each

nursing home, and a separate rating for

each of the following: health inspections,

staffing, and quality measures.

• The quality rating system is posted on

the nursing home compare website,

medicare.gov/NHCompare.

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 7

products, including Octylseal™, a

tissue adhesive used topically after a

surgery or traumatic skin injury to bind

together skin edges.

Medline UniversityThe staff at Earl’s nursing home

is skilled and they do their best to

stay up on their education, but they

work long hours and they don’t

always receive reimbursement for

the courses, so we offer Medline

University (MU), a free, clinical

education resource for nurses,

surgical technicians and nursing home

administrators. More than 219,247

registered users take an average of

21,000 courses every month. The

long-term course catalog covers a

broad healthcare continuum, including

infection control, wound care,

incontinence, respiratory care, long-

term care administration and nursing,

home care, legal aspects

of nursing, safety and more.

Collaborative meetingsWhen Earl transferred from the

hospital to the nursing home, a lot

of information was passed along.

Medline can help bridge this gap

in communication. We are bringing

together the Medline long-term care

and acute care advisory boards

comprised of leaders in these

segments, to spark discussions on

how they can better partner and the

ways in which Medline can help.

A look ahead

Whether it’s Earl in the nursing facility

or your own parent being cared for in

their home, Medline is providing the

products and programs to deliver our

customers the best care in the most

comfortable environment. As more

and more of the world population

goes gray, we will continue to grow

our business to meet the needs of our

long-term care customers and their

aging patients.

Medline is able to offer not just the products, but the education, support and training needed to deliver this higher level of care.

- Dave Jacobs, SVP Health Care Sales

“

“

8 MEDLINES EMPLOYEE NEWSLETTER SPRING 20128 MEDLINES EMPLOYEE NEWSLETTER SPRING 2012

B03 Fast Facts:

• It’s the second-largest distribution center in

the Medline Operations network.

• The 18 MedTrans trucks at B03 logged in

excess of 1.4 million miles in 2011 delivering

vital healthcare supplies to customers.

• More than 27 team members at B03 have 10

or more years of service; three of them have

achieved more than 25 years of service.

Ask Branch Manager James Jefferson how he describes his

team at the B03 distribution center, and he says they’re adapters.

Whenever a change comes their way, they embrace it and keep

moving forward.

More than 33 years ago, Medline opened our first distribution

center in Atlanta and since then, the branch has seen a significant

amount of change in its operations processes. When sales grew,

the branch grew too – new technology, new product lines and

services and new locations. Today, the 450,000 square-foot

distribution center is located in Lithia Springs, Ga., about 18 miles

outside the capital city of Atlanta.

Now a central stocking hub in the southeast, B03 is strategically

positioned to supply critical product inventory to the eight regional

distribution centers throughout the Southeast. It takes a seasoned

team of 93 working in two shifts to keep up with customer

demands. They ship more than 9,500 lines per day to Georgia,

Alabama, Tennessee, Florida and South Carolina. There are 18

MedTrans trucks servicing the area.

B03 also provides kaumagraph services, the process of imprinting

a hospital’s name onto textile products using a heat transfer

tape. Three full-time team members produce an average of 3,300

imprinted garments each day.

The group recently welcomed another change. B03 is

Medline’s pilot distribution center for a new line of healthcare

garments and scrubs that will be sold to Walmart® stores.

A horseshoe-shaped pick module, capable of storing up to

30,000 garments, has been installed at the distribution center

to allow for efficient product-picking. The expandable design

of the module will allow for expected future growth.

Wes Swearingin, senior vice president of operations, with

responsibilities for Medline’s 12 Eastern U.S. distribution

centers, including B03, believes it’s the spirit of the team

members at B03 that make it a successful operation. “The

team at B03 understands the importance of Medline’s

mission,” said Swearingin. “All team members, from those

newly hired to our seasoned veterans with 30 or more

years of experience, know that by working together, we will

continue to grow.”

Growing UpB03 – Lithia Springs, Ga.

eMedline Family Tree

B03 has a pick module capable of storing up to30,000 garments for distribution to Walmart® stores.

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 9 MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 9

More Than a Job

Jefferson recalls the winter of 2011 when several inches of snow,

combined with icy road conditions, paralyzed the Atlanta area

for days. Schools and businesses across the area were closed.

But this did not deter the dedicated B03 team members. They

stepped up and met the challenge head on. Even though many

businesses closed due to the area’s severe weather conditions,

his team members made extraordinary efforts to get to the

distribution center so our customers — the hospitals, extended

care facilities, and other healthcare providers — would get the

medical supplies they need to help deliver vital health care.

Jefferson shared some highlights on how his team braved the

weather to make a difference:

• MedTrans driver Blake Hollis came to work Sunday before

the storm to make Monday’s delivery to a customer. Hollis

got caught up in the bad weather on his return trip.

• Steve Moreland, currently warehouse manager at B28 in

Prattville, Ala. (B03 warehouse supervisor last year), used his

four-wheel-drive vehicle to pick up team members during

the storm so they could get to the distribution center to fill

customer orders.

• Derrick Anderson, Wade Jackson, Terrence Corbett, Ted

Jones, Barbara Smith, Dwelle Jenkins, Darrell Tordsen,

and Celia Villegas all braved the weather the morning of the

first day of the storm and arrived at the distribution center

as usual to make sure customers were served.

• Atlanta-area sales team members played a crucial role as

well by personally picking up the medical supplies their

customers needed.

Second Shift: First row: Nequita Merriweather-Spivey, Jennie

Bishop, Lawanna Cline, Dale Tyson. Second row: Joyce

Duku, Sina Keo, Ronnie Hayes, Candy Hoffmann, Linda

Dortch, Jeff Jones, Toriano Fagg, Cheryl Hargis, William

Holden. Third row: Nate Kleckley, Wendell Meyers, Sebastian

Iraheat, Mario Hernandez, Matt Joswick, Reginald Ceasar.

Steve Johnson, Michael Ford, Warren South, Chris Mack.

First Shift: Front Center: Ernest Graham. Front row: Roman

Solis, Gloria Medina, Gongar Joine, Eddie Vaughn, Lavette

Parker, Pedro Garcia, Paul Obese, Irma Salazar, Crystal

Johnson, Mary Barker, My Lean Harris, Tammy Crowe.

Second row: Melvin Harris, Morytt Burden, Richard Cooks,

Mark Heaton, Eddie Goudeau, Ernie Resendez, Belinda

Miskimon, Ida Hall, Kathie Hupfer, Komerette Smith, Eduardo

Guillen, Danika McMillon, Joyce Jones. Third row: Tracy Love,

Juana Hernandez, Elizabeth Richards, Shirley Smith, Sandra

Smith, Isabel Cellupica, Luis Sanchez. Fourth Row: Rette

Smith, Derrick Anderson, Darrell Tordsen, Ted Jones, Grady

Albert, Doug Brewster, Glen Mitchell, Zach Malingowski.

B03 team members care about

the company, our customers,

and each other.

“ “

- James Jefferson,

Branch Manager

“ Changes have made us stronger.

The team at B03 sees change as a new

challenge to overcome, and if asked,

I’m sure they would say, ‘Bring it on,

we’re ready!’

”- Wes Swearingin, SVP, Operations

10 MEDLINES EMPLOYEE NEWSLETTER SPRING 201210 MEDLINES EMPLOYEE NEWSLETTER SPRING 2012

Giv ing BackAround the Globe

Mary Peplinski at Corporate HeadquartersMary Peplinski, in the Personal Care division, launched

Medline’s product donation program and has coordinated

the donation of hundreds of pounds of products from

corporate to local not-for-profit organizations. Her efforts

not only help those in need, but also keep useable

product out of the landfills.

Jerry Plunkett at Libertyville, Ill. Distribution Center (B02) Jerry Plunkett, a receiving associate at B02, has been

serving Kenosha County for the past decade as part of

the Citizen’s Emergency Response Team (CERT) that

provides back-up medical personnel to local police and

fire departments during times of crisis such as fires, floods,

tornadoes and other emergencies. Jerry is also a volunteer

EMT for Zion Emergency Services Disaster Agency (ESDA)

and has been serving with that group for the past 14 years.

Lathrop, Calif. Distribution Center (B46)For three years running, team members at our Lathrop, Calif.

distribution center have participated in several programs

throughout the year to help in their community. In the spring,

they assemble Easter baskets for a local children’s shelter.

During the holiday season, more than half of the group

delivered Thanksgiving meals to needy families. And everyone

at the branch came together to purchase toys for boys and

girls at a local shelter. With Santa in tow, they all handed the

gifts out to the children.

Medline Germany Employees at our Germany office participate in a

worldwide Day of Caring where they volunteer their time

and service to support local non-profit organizations.

In July 2011, they planned a day of cooking in a kitchen

for less fortunate citizens in downtown Kleve. They also

participated in art activities with disabled men and women

from a local institution.

Employees across Medline are donating their time to make

a difference in the neighborhoods where they work and live.

Following are just a handful of their stories.

51

3 24

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 11MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 11

ds

Tom Powers at Corporate HeadquartersTom Powers, who leads OEM sales, volunteers at the

Robert W. Depke Juvenile Justice Complex, a detention

and rehabilitation center in Vernon Hills, Ill., where the

Families and Community Engaged in Treatment (FACE-IT)

program gives kids a second chance. Tom organized a trip

for them to visit the SPT Waukegan facility to hear inspiring

stories from Medline employees who overcame similar

rough circumstances to finish school and find meaningful

employment. Tom says, “If you ever want to be proud of

where you work, come watch these SPT employees inspire

and engage the kids.”

Jenny Xu at Medline ChinaJenny is on the quality team in Shanghai. In August 2011,

Jenny began visiting and helping to care for children with

cerebral palsy on her weekends. She teaches the children

basic things such as folding up quilts and eating. While it

requires significant patience to work with these children,

Jenny says the reward is well worth it.

Medcrest Textiles Cambodia (MTC)Associates at MTC work hard, but they play hard too.

In November 2011, enthusiastic team members participated

in a tug of war with employees from some 50 other

garment factories in the area – an event organized by

GMAC (Garment Manufacturers Association in Cambodia).

MTC earned third place, but more importantly, they built

relationships with colleagues in their field and bolstered

Medline’s reputation in the area.

Medline AustraliaA group of more than 15 employees at our Kings Park,

Australia facility volunteered to be part of Operation

Christmas Child, a program to collect Christmas gifts

for children in need around the world. The team filled

shoeboxes with toys, clothing and educational resources

and donated $7 per box to help cover shipping and other

project costs. The organization has reached more than 77

million children in need in 130 countries since 1990.

6

7

8

You want to walk into a company where you

are proud of fellow employees—indeed, we are.

- Jon Mills, Chairman

“

“

Medline Cuts Waste in Half in 2011

[ ]Medline Green

Think about it: Every product you buy,

or at least the packaging or container it

comes in, will eventually require disposal.

In a lifetime, the average North American

will throw away 600 times his or her adult

weight in garbage.

As Medline turns green, we are changing

the way we handle waste. We know this is

important to our employees, our customers

and our planet. From sorting office paper

and plastic bottles, to regrinding plastic

and recycling cardboard, the company is

committed to reducing the environmental

impact of our waste. In 2011, Medline’s

Mundelein campus recycled or reused 55

percent of all waste.

Waste Reduction Activities Across MedlineThese efforts, driven by employees, have helped Medline reduce

our waste and conserve energy in support of our company-wide

sustainability initiative.

Electronic Scrap Drive Medline hosted its second annual scrap drive on January 25-27

at the corporate office in Mundelein. Responding to a call for

donations, employees brought in old and unwanted home

computer/electronic items for proper disposal. Chicago Surplus

Computer took all electronics, less white appliances and glass

tube items, and safely disposed of them. They destroyed all

computer hard drives. The five bins of items collected included

old radios, phones, VCRs and desktop computers.

Medline’s 2011 Waste Reduction by the NumbersCorrugated Cardboard 406.1 tons removed

Sorted Office Paper 156.3 tons removed

Plastic Resold Pellets 229.0 tons removed

Regrind Plastic 300.0 tons removed

B01 Compactor 130.7 tons disposed

Outside Compactor 752.1 tons disposed

Open Tops 114.9 tons disposed

Bulbs 2.6 tons removed

Scrap Steel 60.1 tons removed

Donations 47.1 tons removed

Total waste 2198.9 tonsTotal removed 1201.2 tons

REDUCE. Our corporate campus

reduced 55 percent of

all waste by recycling

cardboard and plastics.

Medline removed 300 tons of regrind plastic.

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 13

REUSE. Volunteers at St. Andrew’s

Church in Mundelein, Ill. made

10 quilts in 2011 from Medline

donated materials.

Being environmentally conscious is very

important and a responsible way of doing

business. As part of our company-wide

sustainability initiative, we are continually

exploring ways to conserve more energy and

cut down on waste, while saving money too.

Light Bulb SwapBy participating in ComEd’s Smart Ideas program, Medline has

replaced 1,500 bulbs with more efficient ones. The new bulbs

provide more even lighting and are more energy efficient. The

lamps taken out are transported to a permitted facility to be

processed. They are recycled in machines designed to break

down the bulb and then separate the glass, metal and mercury.

Once the glass is clean of the mercury, it can be reused as well

as the metal.

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LTextile DonationShelly Straus in the Medcrest division has been donating fabric

scraps, end bolts and discontinued customer samples on

behalf of Medline for years. In 2011, she and Nell Mendez in

the Interiors Division, salvaged fabric and sent it to St. Andrew’s

Lutheran Church located near the Medline corporate office.

There are 14 regular quilters there who meet once a week to put

the tops of the quilts together. The quilts are then sewn together

at home by other volunteers. In 2011, the church made 10 quilts

from Medline materials donated and sent a total of 230 quilts to

Lutheran World Relief, an organization that delivers supplies to

areas of deep poverty throughout the world.

dreww’srew

addll. ma e dee, Ill.,

“

“

We try to never throw anything away if we

know it can get a second life,

said Shelly Straus, Medcrest.

“ “

Do you have ideas on ways to reduce waste and conserve energy at your Medline office or facility? Please share them with Medline’s Sustainability Program Manager Francesca Olivier at folivier@medline.com.

– Andy Mills, President

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 13

14 MEDLINES EMPLOYEE NEWSLETTER SPRING 2012

abaqis®

Issue: Nursing homes need

help preparing for the new state

survey called the Quality Indicator

Survey (QIS).

Solution: The abaqis quality

assurance system is the only tool

that exactly replicates the methods

and procedures of the QIS. New

to the program is the Readmission

Tracker, which helps post-acute

care providers reduce hospital

readmissions through tracking,

trend analysis, reporting and

continuous improvement.

Success: There are 1,800 nursing

homes on the program today.

Pressure Ulcer Prevention Program

Issue: The CMS is initiating a new

pay-for-performance program to

inspire nursing homes to provide

improved care to residents. A high

incidence of residents who develop

pressure ulcers in the facility will

mean less reimbursement for the

nursing home.

Solution: Medline’s Pressure Ulcer

Prevention Program (PUPP) includes

a strategic product bundle to assist

in reducing or preventing pressure

ulcers and incontinence-associated

skin conditions.

Success: We can help facilities

reduce their incidence of healthcare-

acquired pressure ulcers by an

average of 67.8 percent. There are

922 facilities that have engaged in the

program so far.

Continence Management Program

Issue: Incontinence is one of

the most costly and labor intensive

issues in nursing homes and

long-term care facilities.

Solution: Medline’s Continence

Management Program includes a

strategic product bundle to assist

in choosing the proper product

for each resident and reducing

incontinence-associated skin

conditions. Products include the

new FitRight™ briefs, CapriPlus™

Bladder Control Pads, Ultrasorbs®

AP Dry Pads, Restore® Premium

Briefs, and Protection Plus® Classic

Protective Underwear. This program

also packages together education

and training tools so a healthcare

team can implement an effective

continence program.

Success: There are 209 facilities

actively reviewing the program.

MEDEEDLINLLLLLINESEES EMPEEMPE LOYLOYYYLOYEEEE NEWNEWWWNEWSLELESLETTETTETT RR SP

Continued from feature story on page 5.

Medline Clinical Programs for Long-Term Care Customers

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 15

Medline is implementing ISO 14001, an international, voluntary

standard on environmental management systems (EMS),

which was developed by ISO, the International Organization for

Standardization. It specifies a process for controlling and improving

a company’s environmental performance. In other words, ISO

14001 is all about Medline making a company-wide commitment to

running the business in an environmentally responsible manner.

Last year, four Medline facilities started the process of ISO 14001

registration. Those facilities are: Medline – Mundelein, Ill.; Sterile

Procedure Tray (SPT) Division – Waukegan, Ill.; ReadyCare –

Waukegan, Ill.; and Medline International France – Châteaubriant,

France. The registration process culminate this year, with final audits

in February and March.

Foundational to the environmental management system is an

environmental policy. It is this statement that establishes the

organization’s commitment to the environment and provides a

unifying vision of environmental concern by the entire organization.

Medline is seeking ISO 14001 for a number of reasons, which

include our commitment to minimizing our impact on the

environment, our drive for continual improvement and also to

open business opportunities. ISO 14001 provides international

recognition that Medline manages environmental processes.

It formalizes Medline’s approach to being good neighbors, to

minimizing our environmental impact, and it provides direction to

employees, contractors and suppliers to manage environmental

risks and maximize conservation of natural resources. Many

customers are requesting that our products include environmental

labels, that we reduce packaging and other waste and that we

consider product end of life topics.

Coming in line with the ISO 14001 standard has provided the

foundation for Medline to implement green thinking into every aspect

of the business, from factory process planning right down to where

we throw our waste paper.

Medline Commits to Being an Environmentally Responsible BusinessBy Amy Janik, safety manager

Medline’s EnvironmentalPolicy Statement

At Medline, we believe that protecting the

health of our planet is reflected by our

company-wide commitment to continuous

improvement. We believe that being proactive

requires us to measure our environmental

impacts and set future objectives. It is our

priority to maintain the highest quality while

lessening the environmental impact of our

operations, products and services.

To accomplish this, Medline will:

1Conduct our business in a

manner that minimizes waste and

ensures substantial compliance

with all environmental regulations

and other requirements to which

we subscribe.

Implement green building best

practices by constructing

new facilities to LEED building

standards where feasible.

Prevent pollution and conserve

natural resources, including

energy, through source

reduction, reuse and recycling

wherever feasible.

Adopt an Environmental

Management System to

periodically review progress.

3

2

4

ety

Hector Garcia (Buyer) married Cecy Garcia

on November 27, 2011.

Carlos DeLeon (SPT) married Gloria Alvarez

(Formerly of Productos Medline Mexico) on September 3, 2011 in Cancun, Mexico.

Amy Lagerwall (Inside Sales) married Bryan Regnier

on December 31, 2011.

George Beattie (B47 - Havre De Grace, Md.) married

Christina on December 16, 2011.

Kristy Frye (Primary Care) married James Matus

on August 20, 2011.

Stephanie Michel (DSM Dubuque) married Jesse Kremer

on November 11, 2011.

Patrick Hughes (ASC Sales) married Sarah Klimczak

on May 14, 2011.

Kristen Pazely (Medcrest) married Adam Kanka

on September 24, 2011.

Candace Bombay (GL Sales) married Jason Huelf on

August 20, 2011.

Marriages

Kristen Sincora (ASR) married Steven Cwynar

on October 15, 2011.

16 MEDLINES EMPLOYEE NEWSLETTER SPRING 2012

Madelyn Goidosik Julian PerezAshlyn Lechwar

Larson Fielder Jacy Hurrah Ty Lother

Samantha Leavitt

Weston Ginn

Alannah Darr

Zack Tagg

Andrew Frommelt

Colten Clark

Ella Peaco

Sawyer Griffin

Jackson Wallace

Births

Dave Goidosik (Physician Office Sales) and his wife,

Ann Marie, had a baby girl

Madelyn Eileen, on December

15, 2011.

Rebecca Lechwar (GL Corporate Sales) and

her husband, Mark, had a

baby girl, Ashlyn Joy, on

December 13, 2011.

Betty Perez (B09 – San Bernardino, Calif.) had a baby boy, Julian,

on December 1, 2011.

Jennifer Fielder (Marketing) and her husband, Kyle, had

a baby boy, Larson Patrick,

born November 28, 2011.

Tanya and John Murrah (B06 – Dallas, Texas) had a baby girl, Jacy Ann,

on November 5, 2011.

Proud grandmother is

Ann Boehringer (B06).

Troy Lother (Proxima) and his wife, Karie, had a

baby boy, Ty Joseph, on

November 4, 2011.

Stacy Leavitt (Finance) and her boyfriend, Dennis

Herbert, had a baby girl,

Samantha Brooke, on

October 28, 2011.

Anna Tagg (Medline Runcorn) and her husband,

Luke, had a baby boy, Zack

Ewan, on September 29, 2011.

Tara Peaco (HealthCare Sales) and her husband,

Bryan, had a baby girl, Ella

Dyer, on September 18, 2011.

Tammy Crowe (B03 – Lithia Springs, Ga.) became a first time

grandmother to grandson,

Sawyer John Griffin, on

December 14, 2011.

Matthew Ginn (Personal Care) and his

wife, Erin, had a baby boy,

Weston Mark, on November

14, 2011.

Stephanie Frommelt (ASR) and fiancé, Jacob Harriman,

had a baby boy, Andrew

Jacob, on April 29, 2011.

Gina Darr (DMS) and

her husband, Nick, had a

baby girl Alannah Ellen, on

December 11, 2011.

Joshua Clark (Physician Office Sales) and his

wife, Megan, had a baby

boy, Colten (Colt) Heath,

on September 7, 2011.

Ben Wallace (Surgical Gloves) and his wife,

Joanne, welcomed a baby

boy, Jackson Murray, on

December 20, 2011.

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 17

18 MEDLINES EMPLOYEE NEWSLETTER SPRING 2012

ROSIBEL CASTILLO SPT Waukegan

EDITH CERVANTES SPT Waukegan

MONICA CERVANTES SPT Waukegan

ALEX CLARA Libertyville, IL (B02)

ANDRE CONTRERAS Fontana, CA (B09)

RICHARD COOKS Atlanta, GA (B03)

GINA DADOR Corporate Office

MARIA DIAZ MULERO SPT Waukegan

JERRY DILGER Sales - Minnesota

TAMMERA DUDLEY Orlando, FL (B05)

LORI EDELYN Sales - Michigan

MITCHELL ELLIOTT Sales - Mississippi

CARLOS ESCUDERO Fontana, CA (B09)

KURT FENTON SPT Waukegan

TOM FLYNN Corporate Office

JAMES GARDNER Sales - Texas

DARRELL GARRETT Fontana, CA (B09)

DALE GREESON SPT Waukegan

KIMBERLY HAINES SPT Waukegan

NATHAN HANDY Sales - Tennessee

ANGELA HEBERT SPT Waukegan

SAM HERMAN Sales - Georgia

JUANA HERNANDEZ Atlanta, GA (B03)

GONZALO HERNANDEZ ALOANA Corporate Office

ELLEN HOLL Havre de Grace, MD (B47)

TYNECIA HUTCHERSON HAWKINS SPT Waukegan

EDDIE JACKSON Fontana, CA (B09)

PHYLLIS KIRK SPT Waukegan

MICHELLE KOKALICHEV Corporate Office

ISABEL LOPEZ Corporate Office

JUAN MEDINA Fontana, CA (B09)

DAISY MENDOZA SPT Waukegan

STEVE MOORE Sales - Alabama

CHRISTOPHER NAVE Sales - Maryland

CATHY ORTON Dubuque, Iowa

TOM PROCTOR Libertyville, IL (B02)

WANDA QUADE Dubuque, Iowa

ALMA RENDEROS SPT Waukegan

EVELYN RENDEROS SPT Waukegan

JENNIFER ROBERTSON Corporate Office

RIC ROGERS Sales - Mississippi

RIC SANTORO Sales - Illinois

PETER SAVIOLA Corporate Office

MIKE SCHMIDT Corporate Office

NICK SCHMIDT Corporate Office

DENNIS SCHWARTZ Corporate Office

BRYAN SODERBERG Sales - Minnesota

DEREK TAYLOR Sales - South Carolina

BRIAN TOPCHIK Sales - Florida

JAMES VAUGHN Libertyville, IL (B02)

CAROLYN WOOD Havre de Grace, MD (B47)

MAGDA ZAVALA SPT Waukegan

Medline Anniversaries1st QTR. 2012

NEAL BLANK Sales - New York

LYNNETTE HOLLAND Corporate Office

PHYLLIS ANDERSON Libertyville, IL (B02)

SALEEM ANEED Sales - Michigan

JEFF BAGGETT Chester Packaging LLC

ANTHONY COSTA Sales - Illinois

CLINTON JERGENSEN Orlando, FL (B05)

DEAN MAGGS Sales - Washington

MARTHA OROZCO Corporate Office

KENNETH TOWNSEND Sales - Georgia

ALAN WEINERT Sales - Oregon

FRED ALFARO Dallas, TX (B06)

MARIA ALVAREZ Corporate Office

DIVIES CAMARGO Corporate Office

MARIA CERVANTES SPT Waukegan

NICHOLAS DOMINGUEZ Northpoint Services

NEAL EVANS Dallas, TX (B06)

ALBERTO FLORES Corporate Office

ANA FLORES Corporate Office

RUDY SANCHEZ-LOPEZ Libertyville, IL (B02)

ALEX SHER Libertyville, IL (B02)

LARA SIMMONS Corporate Office

EVERARDO SOSA Corporate Office

BILL WEAVER Corporate Office

SYLVESTER BLANQUEL Corporate Office

BILL BORYS Corporate Office

ALEX COAD Sales - California

CHRIS DOMINY Orlando, FL (B05)

RONALD EVANS Sales - Florida

DAN HAHN Sales - Missouri

CHRISTEN KOLLE Corporate Office

MARK LORMAN Sales - California

ERICA PHILLIPS Corporate Office

MARK SCHUMACHER Canton, OH (B43)

LAURA SELK SPT Waukegan

CHRISTINA SEZONOV Corporate Office

JOSE VILLANUEVA SPT Waukegan

MARIA ZULUAGA Corporate Office

TAHIR AHMED Corporate Office

MARIA ALBA Corporate Office

LINDA ARAGUZ Lathrop, CA (B44)

SANTIAGO BAEZA Corporate Office

GERALD BANDEMER Libertyville, IL (B02)

RAMONITA BAYRON SPT Waukegan

STEVEN BONNETTE Sales - Georgia

JOHN BROADDUS Fontana, CA (B09)

MARIA CARDONA DE SAJUAN SPT Waukegan

30 YEARS

25 YEARS

20 YEARS

15 YEARS

10 YEARS

First name Last name Work location First name Last name Work location

18 MEDLINES EMPLOYEE NEWSLETTER SPRING 2012

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 19

RICKY ABELL Corporate Office

AARON ADAMS Lathrop, CA (B44)

CHERYL AHRENS-FIORELLI Corporate Office

KRISTI ATKINS Dubuque, Iowa

BRIAN BECKER Chester Packaging LLC

BRIAN BEVERS Corporate Office

DOMINGA BOTELLO Corporate Office

MICHAEL BOWMAN Corporate Office

FRIEDA BOYD Sales - Illinois

MICHAEL BROWN Sales - New Hampshire

BRADLEY BURLESON Alamo, TN (B52)

MARK CARDOOS Portland, OR (B27)

REGINALD CEASAR Atlanta, GA (B03)

CARRI CHRIST Dubuque, Iowa

MATT CLAUSEN Corporate Office

JAMES COCHRAN Atlanta, GA (B03)

BRIAN COLLER Corporate Office

GREGORY COREY Corporate Office

ANDREW DENTON Chester Packaging LLC

KRYSTAL DIMICELI Corporate Office

JUAN DIOSSA Miami, FL (B22)

AMBER DOHL Corporate Office

AMY DORNIK Corporate Office

MICHAEL DUFFY Mansfield, MA (B40)

JUAN DURAN Libertyville, IL (B02)

ALAN DYE Corporate Office

TORIANO FAGG Atlanta, GA (B03)

KIMBERLY FIELDS Corporate Office

BERNARD FLOCK Sales - Illinois

JACOB FREIBURGER Dubuque, Iowa

PRIMITIVO GASPAR SINTILLO Corporate Office

SORIN GEORGE Corporate Office

ERNEST GRAHAM Atlanta, GA (B03)

KENNETH GREENLEE Chester Packaging LLC

WENDY GRIFFITH Sales - Texas

ELIZABETH GUZMAN SPT Waukegan

IDA HALL Atlanta, GA (B03)

ELIZABETH HARMS Dubuque, Iowa

PATTY HARRIMAN Sales - California

BRETT HART Sales - Illinois

HARRY HAYS Sumner, WA (B75)

DAVID HINZMAN Chester Packaging LLC

TROY HUNTER Sales - Georgia

WEN XIAN JIN Corporate Office

ELIZABETH JOHNSON Dubuque, Iowa

MATTHEW JOSWICK Atlanta, GA (B03)

JOEL JUACHE Lathrop, CA (B44)

SUSHIL KAPOOR Corporate Office

LEROY KEITH Middletown, NY (B54)

KEVIOUS KELLER Lathrop, CA (B46)

KRISTOPHER KOPENHAVER Tolleson, AZ (B50)

CHRISTOPHER LADUT Covington, LA (B59)

FREDERICK LEPPIG Middletown, NY (B54)

JOSEPH LOPEZ Kansas City, MO (B25)

CHRISTIAN MARTIN Sales -Ohio

TIMOTHY MAZZAFERRI Corporate Office

JORIE MCCOMBE Corporate Office

JOHN MCELROY Sales - New York

ALEX MENDOZA San Antonio, TX (B10)

CARLA MIRABILE Sales - Florida

MARIO MONTY Mansfield, MA (B40)

LETICIA MORENO Corporate Office

FANNIE MORGAN Alamo, TN (B52)

DANIEL MOSIER Middletown, NY (B54)

JORDAN PIERCE SPT Waukegan

JOSE PIMENTEL Mansfield, MA (B40)

DENISE PINKINS Memphis, TN (B42)

RONALD PRINCE Kansas City, MO (B25)

RABINDRA RAMRUP Orlando, FL (B05)

LENKA RASBORSCHEK Corporate Office

SHANE REED Corporate Office

ANDREW REISS Sales - Ohio

ELIZABETH RICHARDS Atlanta, GA (B03)

THOMAS ROACH Sales - Georgia

AARON RUBIN Corporate Office

HUNTER RUSSUM Sales - Mississippi

BUN SAO Libertyville, IL (B02)

TIMOTHY SARMIENTO Romulus, MI (B48)

TINA SHOEMAKER Havre de Grace, MD (B47)

MELINDA SILL Corporate Office

HIRDESH SINGH Lathrop, CA (B44)

SHIRLEY SMITH Atlanta, GA (B03)

MARK SNELL Fontana, CA (B09)

ROCHELLE SOLOMON Chester Packaging LLC

ROSIE STANLEY Dallas, TX (B06)

MICHAEL STAWARZ Middletown, NY (B54)

AMY SULLIVAN Sales - California

FENIL SUTARIA SPT Waukegan

ANDREA TAMISIN Corporate Office

DEBORAH TEEL Chester Packaging LLC

KATHY THOMAS Chester Packaging LLC

ERIC TRACY Sales - Indiana

MIGUEL TREJO Mansfield, MA (B40)

BRIAN VANDUYN Sales - Florida

SHER VUE Dallas, TX (B06)

KEVIN WALT Corporate Office

DAWN WEBER Dubuque, Iowa

ROGER WEINHANDL Libertyville, IL (B02)

First name Last name Work location First name Last name Work location

5 YEARS

MEDLINES EMPLOYEE NEWSLETTER SPRING 2012 19

Medline Industries, Inc.

One Medline Place

Mundelein, IL 60060

847.949.5500

An equal opportunity employer, m/f/d/v

PRESORTED STANDARDU.S. POSTAGEPAID

PALATINE, IL P & DCPERMIT NO. 7133

This publication is printed on 100 percent recycled paper manufactured with wind power.