meeting booklet albuquerque, nmcreate print and digital versions of train the trainer toolkit and...
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Meeting Booklet
June 28, 2013
Albuquerque, NM
Time:
11:00am – 3:00pm
Location:
NM 811
1021 Eubank Blvd NE
Community Room
Webinar:
GoToMeeting Link:
https://global.gotomeeting.com/join/152380805
Dial-in: (213) 289-0017 Code: 152-380-805
NMDoIT Broadband Working Group
June 28, 2013 2
Contents
Meeting Agenda ............................................................................................................................................ 3
NM Broadband Project Subcontractors ........................................................................................................... 4
Cirrus Consulting ..................................................................................................................................................................... 4
Earth Data Analysis Center (EDAC) ......................................................................................................................................... 4
Bureau of Business & Economic Research (BBER) .................................................................................................................. 5
CTC Technology and Energy (CTC) .......................................................................................................................................... 6
New Mexico Technet, Inc. ....................................................................................................................................................... 6
Employment and Economic Information Center of New Mexico, LLC (EEIC) .......................................................................... 7
New Mexico Telehealth Alliance ............................................................................................................................................. 7
New Mexico First (NMF) ......................................................................................................................................................... 8
Meeting Presentation Slides ........................................................................................................................... 9
Meeting Schedule ........................................................................................................................................ 33
Member Secure Zone ................................................................................................................................... 33
Technical Team Contact Information ............................................................................................................ 33
NMDoIT Broadband Working Group
June 28, 2013 3
Meeting Agenda Friday, June 28, 2013, 11:00am – 3:00pm
NM 811, 1021 Eubank Blvd NE, Community Room, Albuquerque, NM 87112
GoToMeeting Link: https://global.gotomeeting.com/join/152380805
Dial-in Number: (213) 289-0017 Access Code: 152-380-805
Time Topic Who Action
11:00 Welcome/Introductions/Meeting Overview Gar Clarke
Charlotte Pollard
Inform
11:30 NM Broadband Project Overview (see subcontractor abstracts starting on
page 4)
• Cirrus Consulting
• Earth Data Analysis Center (EDAC)
• Bureau of Business & Economic Research (BBER)
• CTC Technology and Energy
Subcontractors Inform
Q&A
12:00 Lunch Break
12:30 Survey Findings-to-date (see data and discussion guide starting on page 9)
• Education
• Healthcare
• Economic Development
Terry Boulanger
Dale Alverson
Charles Lehman
Charlotte Pollard
Inform
Advise
2:30 Survey Expansion
• Who else
• How you can help
• Next steps
Terry Boulanger
Dale Alverson
Charles Lehman
Charlotte Pollard
Inform
Advise
3:00 Adjourn
NMDoIT Broadband Working Group
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NM Broadband Project Subcontractors
Cirrus Consulting
Contractor:
Eva Artschwager, Director
Organization Description:
Cirrus Consulting promotes and provides digital literacy services by offering program development, design, and
delivery of education and training resources and programs.
Broadband Project Goal:
Create print and digital versions of Train the Trainer Toolkit and implement the Train the Trainer program
statewide.
Broadband Project Activities:
• Identify and meet with advisory group.
• Design and develop full Train the Trainer curriculum materials (7 workbooks) in digital and business digital
literacy.
• Implement Train the Trainer program at 11 sites across geographic and socioeconomic sectors.
• Conduct informal and formal needs assessments and self-efficacy measures for trainers across the state.
• Provide three summary reports and a final report on the Train the Trainer program.
• Provide a grant resources listing for the effective development and deployment of digital literacy in
communities.
Earth Data Analysis Center (EDAC)
Contractor:
Michael Inglis, Associate Director
Organization Description:
Earth Data Analysis Center (EDAC) was established at the University of New Mexico in 1964 to transfer NASA
space-based technology to the private and public sectors. Since then, EDAC has expanded its services to include
remote sensing (1973), image processing (1979), Geographic Information Systems (1983), Global Positioning
System (1990), and cyberinfrastructure and internet applications (1999). The organization provides a complete
suite of geospatial information science and technology services to all users.
Broadband Project Goal:
Provide mapping services, make available a broadband speed testing utility to validate network performance,
and launch a website where users can enter an address and see what broadband service providers and
technologies are available. In addition, analyze socio-economic factors towards broadband adoption and
compile a dataset of anchor institutions to support adoption.
Broadband Project Activities:
• Collect, process, verify/validate, analyze, and format NM Internet Service Provider data for semi-annual
submittal to the National Telecommunications and Information Administration (NTIA).
NMDoIT Broadband Working Group
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• Develop and document the NM Broadband (NMBB) mapping methodology and specification for each data
round and include in the NTIA submittal.
• Develop, host, maintain, and update the NMBB web map, www.nmbbmapping.org.
• Develop, host, maintain, and update the NMBB Community Anchor Site Assessment (NMBB CASA) web map
and crowdsourcing/editing application, www.nmbbmapping.org/bbcrowd.
• Host, maintain, and process results from the NMBB Speed Test application.
• Develop, host, maintain, and update the NM Wildfire Watch Web map, www.nmwatch.org.
• Develop and host a broadband infrastructure web map for the Navajo Nation.
• Develop, host, maintain, and update the NMBB Digital Literacy Resources (DLR; public Internet access and
training resources) web map, www.nmbbmapping.org/dlr.
• Collaborate with the NM Taxation and Revenue Department (NMTRD) to develop, test, and implement the
Parcel UPC (Universal Property Code) Geolocator.
• Support NM, NTIA, regional and national meetings and webinars, including documentation of user guides
and tutorials, press releases, and presentations.
• Support NM Department of Information Technology (NM DoIT) broadband web content, including County
Focus Maps and Statistics and Statewide Maps, as well as database, data set, and software product
characterization and analysis.
• Support NM Resource Geographic Information System (NM RGIS), NMGeospatial Advisory Committee (NM
GAC), and NM Mapping Advisory Committee.
Resource: A broadband definitions/abbreviations document can be found at:
http://www.doit.state.nm.us/broadband/docs/NMBB_BroadbandDefinitionsAbbreviationsAcronyms_April2013.
Bureau of Business & Economic Research (BBER)
Contractor:
Jeffrey Mitchell, Ph.D.
Organization Description:
BBER conducts socioeconomic research and disseminates demographic and economic data in support of public
and private organizations in New Mexico.
Broadband Project Goal:
Provide an economic and demographic analysis of household internet access and use in New Mexico, offering
policy recommendations to enhance household internet access, and developing an inventory of digital literacy
resources.
Broadband Project Activities:
• Design and oversee the administration of a statewide survey of 1,000 households regarding broadband
subscription, internet access, and use.
• Conduct survey-based descriptive and econometric analyses of the economic, social, and demographic
determinants of broadband subscription and internet access and use.
• Provide strategic recommendations to increase household broadband subscription and support
economically and socially productive broadband usage in the state.
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• Evaluate the economic impact of household and home-based business broadband usage in the state.
• Support the work of participants of the New Mexico Broadband Program with the provision of primary and
secondary social and economic data and analysis.
• Create an inventory of digital literacy resources in the state.
CTC Technology and Energy (CTC)
Contractor:
Joanne Hovis, President
Organization Description:
Since 1983, CTC has designed networks, integrated emerging technologies with legacy environments, and
performed engineering, feasibility analysis, financial planning, and implementation oversight for communities
worldwide.
Broadband Project Goal:
Facilitate two integrated broadband regional pilot programs to demonstrate the potential for ongoing
broadband planning efforts by the state, and prepare an integrated statewide broadband strategic plan.
Broadband Project Activities:
• Identify two pilot regions for broadband planning implementation.
• Provide planning and technical assistance for pilot regions, including supply and demand assessment, gap
and opportunity analysis, technology plan, and strategic and business plans.
• Implement planning strategy with identified private partners (through RFI/RFP process), grants, and/or
other funding mechanisms.
• Prepare statewide broadband strategic plan for future broadband development based on pilot results and
project-specific reports.
New Mexico Technet, Inc.
Contractor:
Terry Boulanger, Executive Director
Organization Description:
NM Technet promotes economic growth and supports education through the innovative use of technology
based applications, provided by New Mexico Technet or through joint venture initiatives.
Broadband Project Goal:
Provide a report on broadband uses, needs, and emerging uses, barriers to delivery, and potential solutions for
the support of educational organizations as part of the Statewide Broadband Strategic Plan
Broadband Project Activities:
• Identify and meet with broadband working group.
• Design survey and develop list of current and potential users.
• Conduct survey.
• Collect indepth information from selected sample of school districts, colleges, universitie, and educational
organizations.
• Analyze information collected to identify applications, services, barriers, gaps, and related needs.
• Provide a report with policy recommendations.
NMDoIT Broadband Working Group
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Employment and Economic Information Center of New Mexico, LLC (EEIC)
Contractor:
Charles Lehman, Director
Tiffany Roth, WIA Coordinator
Organization Description:
EEIC provides labor market information and job market analysis to educational, workforce, and economic
development organizations and individuals.
Broadband Project Goal:
Provide a report on broadband uses and needs for economic development purposes for the Statewide
Broadband Strategic Plan.
Broadband Project Activities:
• Identify and meet with broadband working group.
• Design survey and develop list of current and potential users.
• Conduct broadband survey.
• Collect in depth information from selected sample of economic development organizations.
• Analyze information collected to identify applications, services, barriers, gaps, and related needs.
• Provide a report with policy recommendations.
New Mexico Telehealth Alliance
Contractor:
Dr. Dale Alverson, Chairman
Organization Description:
The NM Telehealth Alliance is a non-profit corporation dedicated to promoting telehealth solutions to deliver
quality healthcare throughout the state.
Broadband Project Goal:
Provide a report on broadband uses, needs, and emerging uses, barriers to delivery, and potential solutions for
the provision of healthcare services as part of the Statewide Broadband Strategic Plan.
Broadband Project Activities:
• Identify and meet with broadband working group.
• Design survey and develop list of current and potential users.
• Conduct survey.
• Collect indepth information from selected sample of healthcare providers and organizations.
• Analyze information collected to identify applications, services, barriers, gaps, and related needs.
• Provide a report with policy recommendations.
NMDoIT Broadband Working Group
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New Mexico First (NMF)
Contractors:
Heather Balas, Director
Charlotte Pollard, Deputy Director
Melanie Eastwood Sanchez, Communications and Outreach Director
Organization Description:
NMF is a nonprofit, nonpartisan organization that engages people in issues facing their state or community
through unique town halls and forums that result in policy recommendations for policymakers and the public.
The organization also produces nonpartisan public policy reports on critical issues such as water, energy,
healthcare, education, and economic development which can be downloaded at www.nmfirst.org .
Broadband Project Goal:
Create and coordinate an objective process to explore, integrate, and document key issues in support of the NM
Broadband Strategic Planning process
Broadband Project Activities:
• Ensure continuity of process is aligned to Statewide Broadband Summit and other recent broadband
proceedings.
• Identify, recruit, and orient broadband working group members.
• Coordinate and document the results of a series of broadband working group meetings.
• Design and distribute broadband survey.
• Coordinate the collection, integration, and documentation of information and research about broadband
requirements for the education, healthcare, and economic development sectors.
• Coordinate with CTC Technology and Energy Corporation to ensure the working group documentation can
be easily incorporated into the overall statewide broadband strategic plan.
• Produce a series of executive briefs and fact sheets that will inform decision makers regarding the
requirements necessary to enhance broadband adoption in NM.
Resource: A description of the NM Broadband Working Group and materials from past meetings can be found
at: http://www.doit.state.nm.us/broadband/bb_workgroup.shtml
NMDoIT Broadband Working Group
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Meeting Presentation Slides The slides below summarize the survey and interview data received to-date. The data collection phase of the
process will be open until mid-July. Prior to the meeting, please review this data and be prepared to discuss the
following questions after each sector presentation.
• Given your understanding of the needs in this sector, what are you seeing that you concur
with? Or differ with?
• How would you expand upon this data? What additional barriers or issues do you see as
important to consider?
• What are you seeing that concerns you? Or surprises you?
• What preliminary conclusions would you draw at this point in the data collection/analysis
process?
Slide 1
BROADBAND WORKING GROUP MEETING #2
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Slide 2
Gar ClarkeBroadband Program Manager
Welcome
Slide 3
Introductions
� Name� Day Job� Community/Region
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Slide 4
Agenda
� NM Broadband Project Overview� Lunch Break� Survey Findings-to-date� Survey Expansion
Slide 5
NM Broadband Project
� NM TechNet, Inc.
� Employment and Economic Information Center of NM, LLC
� New Mexico Telehealth Alliance
� New Mexico First
� Cirrus Consulting
� Earth Data Analysis Center
� Bureau of Business & Economic Research
� CTC Technology and Energy
Broadband Working Group Broadband Project
NMDoIT Broadband Working Group
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Slide 6
Terry [email protected]
(505) 263-9505
Dale [email protected]
(505) 272-8633
Charles [email protected]
(505) 938-1282
Survey Findings-to-Date
Slide 7
Group Discussion Preview
� Given your understanding of the needs in this sector, what are you seeing that you concur with? Or differ with?
� How would you expand upon this data? What additional barriers or issues do you see as important to consider?
� What are you seeing that concerns you? Or surprises you?
� What preliminary conclusions would you draw at this point in the data collection/analysis process?
NMDoIT Broadband Working Group
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Slide 8
Education
� 170 survey responses� K-12
� Technology Departments� Teachers� Administrators
� Charter Schools� Pre-K� Technology Schools� SpED
Slide 9
Education
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Slide 10
Education
Slide 11
Education
NMDoIT Broadband Working Group
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Slide 12
Education
Slide 13
Education
� Needed Technologies:� Faster bandwidth� Mobile devices
� Tablets� Laptops� Touch screen handhelds
� Better wireless� Electronic textbooks� More professional development on tech use
NMDoIT Broadband Working Group
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Slide 14
Education
� Curriculum Opportunities:� Incorporate workforce training� More professional career input� Improved research tools � Distance learning resources� Interactive textbooks� Virtual field trips
Slide 15
Education
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Slide 16
Education
Slide 17
Education
NMDoIT Broadband Working Group
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Slide 18
Education
Slide 19
Education
� Significant Comments:� It is not fiscally sound to spend excessive amounts of
money just to meet federal assessment demands.
� Federal mandates waste money and valuable teaching time.
� More professional development is a critical need.
� There needs to be more state leadership in the area of technology and curriculum.
� 21st Century Education will require a greater state and federal commitment of funds and resources.
NMDoIT Broadband Working Group
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Slide 20
Group Discussion
� Given your understanding of the needs in this sector, what are you seeing that you concur with? Or differ with?
� How would you expand upon this data? What additional barriers or issues do you see as important to consider?
� What are you seeing that concerns you? Or surprises you?
� What preliminary conclusions would you draw at this point in the data collection/analysis process?
Slide 21
HealthCare
� 73 survey responses
HospitalsClinicsMental HealthHome HealthcarePhysician Groups
Rehab ServicesSpecialty CareTribal ClinicsDOHPublic Health
NMDoIT Broadband Working Group
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Slide 22
HealthCare
Slide 23
HealthCare
NMDoIT Broadband Working Group
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Slide 24
Healthcare
Slide 25
Healthcare
NMDoIT Broadband Working Group
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Slide 26
Healthcare
Slide 27
Healthcare
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Slide 28
HealthCare
Slide 29
Healthcare
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Slide 30
Healthcare
Slide 31
Healthcare
� Significant Comments:� With our shortage of providers, technology is the
only way we will be able to provide quality healthcare in the future.
� Better reimbursement is going to be necessary to support the technology.
� There is a desperate need for leadership and coordination of telehealth services in the state.
NMDoIT Broadband Working Group
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Slide 32
Group Discussion
� Given your understanding of the needs in this sector, what are you seeing that you concur with? Or differ with?
� How would you expand upon this data? What additional barriers or issues do you see as important to consider?
� What are you seeing that concerns you? Or surprises you?
� What preliminary conclusions would you draw at this point in the data collection/analysis process?
Slide 33
Economic Development
� 75 survey responses� County Governments
� Chambers of Commerce� Community Development Organizations
� Economic Development Organizations
� Rural Electric Coops� Business Incubators
� Telecom Consultants� Main Street Organizations
NMDoIT Broadband Working Group
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Slide 34
Economic Development
Slide 35
Economic Development
NMDoIT Broadband Working Group
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Slide 36
Economic Development
Slide 37
Economic Development
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Slide 38
Economic Development
Slide 39
Economic Development
NMDoIT Broadband Working Group
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Slide 40
Economic Development
� What other technology-related issues does your community face that relate to economic growth?� Need for community fiber networks
� Need for workforce training to support emerging technologies
� Lack of state government leadership
� Government unwillingness to prioritize technology solutions and support states in need
� Affordability still a major issue
� Telecomm industry as a free market is a myth
Slide 41
Group Discussion
� Given your understanding of the needs in this sector, what are you seeing that you concur with? Or differ with?
� How would you expand upon this data? What additional barriers or issues do you see as important to consider?
� What are you seeing that concerns you? Or surprises you?
� What preliminary conclusions would you draw at this point in the data collection/analysis process?
NMDoIT Broadband Working Group
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Slide 42
Networks
� 90 survey responses (providers in service area)
CenturylinkTime WarnerPlateauWindstreamCenturylinkTime WarnerPlateauWindstreamVerizonYucca
VTCTularosa ValleyPenasco ValleyHughsNetComcastAdvantasD&DCybermesaAT&TRedinet
Slide 43
Networks
Upload and Download Speeds:� Wide Range: .45 mps to 32 mps� Overhead experienced: 10% to 35%
NMDoIT Broadband Working Group
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Slide 44
Networks
Slide 45
Group Discussion
� Given your understanding of the needs in this sector, what are you seeing that you concur with? Or differ with?
� How would you expand upon this data? What additional barriers or issues do you see as important to consider?
� What are you seeing that concerns you? Or surprises you?
� What preliminary conclusions would you draw at this point in the data collection/analysis process?
NMDoIT Broadband Working Group
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Slide 46
Data Collection
� Continuing interviews
� Requesting interviewees complete the survey
� Refining issues
� Identifying successful efforts
Slide 47
Next Steps
� Next meeting� Wed. July 31st
� Policy Recommendations
� Suggestions for meeting improvement� [email protected]
NMDoIT Broadband Working Group
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Meeting Schedule
Date/Time Topic
Wednesday, March 27
10:00 – 4:00
Group Orientation & Data Collection Plan
Friday, June 28
11:00-3:00
Survey Findings-to-date
Wednesday, July 31
11:00-3:00
Policy Recommendations
Thursday, August 29
11:00-3:00
Sector Strategic Plan Reports Review
Member Secure Zone
You will be notified of the meetings via an email from [email protected]. Please make sure this email address is
on your email contact list.
Materials and resources for each working group meeting will be posted a few days before the meeting. You can
access them on the New Mexico First website.
Website: http://nmfirst.org/
Username: broadband
Password: member
Technical Team Contact Information
Name Email Phone
Dale Alverson, NM Telehealth Alliance [email protected] (505) 272-8633
Heather Balas, NM First [email protected] (505) 241-4815
Terry Boulanger, NM Technet [email protected] (505) 263-9505
Charles Lehman, EEIC [email protected] (505) 938-1282
Charlotte Pollard, NM First [email protected] (505) 241-4817
Tiffany Roth, EEIC [email protected] (505) 343-7612
Melanie Sanchez Eastwood, NM First [email protected] (505) 241-4814