meetings with concrete results and shared commitment - katalysto lego® serious play® facilitator
TRANSCRIPT
The power of LEGO® SERIOUS PLAY® for meetings that require concrete results and shared commitment
LEGO® SERIOUS PLAY® - play with purpose
u The LEGO® SERIOUS PLAY® Method is a facilitated meeting, communication and problem-solving process.
u Participants are led through a series of questions, probing deeper and deeper into the subject.
u Each participant builds his or her own 3D LEGO® model in response to the facilitator's questions.
u These 3D models serve as a basis for group discussion, knowledge sharing, problem solving and decision making. Active group discussions
3D models
u The subject is
multifaceted and there is
a need for the bigger picture, to find
connections and explore options for potential
solutions.
u There are no obvious
answers, asking each
person the same question
results in substantially
different answers.
Subject Purpose Result
When to use LEGO® SERIOUS PLAY® ?
u It is important that
everyone participates
and contributes with his
or her knowledge and
opinions.
u It is vital that participants
speak their true feelings without intimidating
anyone or being
intimidated.
u It is important to reach
decisions which everyone
commits to and honors after the meeting even
though he or she does not
agree 100%.
u It produces more
concrete ideas and
results, because everyone
has time to build her or
his answers and input
before conversation and
knowledge sharing begin.
u Discussions stay on topic
because the focus is on
the bricks – not on the
person.
More concrete
Shared understanding
Why is LEGO® SERIOUS PLAY® so effective?
u It uses 3D visualization, metaphors and stories.
This leads to fewer
misunderstandings.
u The process is specifically
designed to listen to
each others’ perspective before starting group
conversations.
Thinking ánd feeling
u Actions and decisions are
in large part driven by
our emotions, yet
traditional meetings
rarely talk about them.
u The LSP bricks are
specifically chosen for
their metaphorical
meaning allowing people
to build emotions
directly into their
models.
Case example The company that created this model believed they had a unique new product
invention (symbolized by the panda), but it wasn’t selling. The LSP workshop
uncovered the root problem: The company
was very proud of their invention (the pink
house), but afraid of copycats and, thus,
TOO protective (the panda is in a cage,
fences around, the team acting as guards).
They could SEE the customers (in the glass
hut) and the customers could SEE them, but
the two couldn’t communicate. Once
understanding the root problem the
marketing department played “what-if games” (scenario testing) i.e. What if we
remove the guards? What if we remove the fences? By playing out the
consequences, the company was able to decide the best way to get the panda
outside of the protected environment and into the hands of customers.
+32 (0)477/340.942
Filip Sergeys
https://be.linkedin.com/in/filipsergeys
How to get LEGO® SERIOUS PLAY® ?
+32 (0)496/779.769
Katia Van Bergen
https://be.linkedin.com/in/katia-van-bergen-2a37123
Katalysto provides services related to the LEGO® SERIOUS PLAY® method. We are located in Belgium but operate globally. We also have access to a large network of other certified facilitators.
Certified LEGO® SERIOUS PLAY®
facilitator Certified LEGO® SERIOUS PLAY®
facilitator
Some other interesting background info “All brainstorming studies since the 1950s show that groups which brainstorm
together produce far fewer ideas than when the same number of people
work alone and then pool their ideas – and the bigger the group the greater
the difference.”
“Researchers from the University of Pittsburgh and Carnegie Mellon have
found that when people mentally prepare for a task and play with the
available decision options, they activate the part of the brain which makes
non-routine decisions. If you have played with ideas regarding what you will
do if a given situation arises, your decision making will be better and faster
than if you have not played through the various scenarios and options in
advance.”
“Since the 1970s, researchers have known that people vastly prefer to use
visual and spatial approaches to solving problems. When we use this way of
thinking, we are more creative than when we use words and concepts. When
we can play with combining visual images and physical objects, we find it
easier and are faster at coming up with ideas which are surprising and
different and have unexpected qualities.”
Traditional: Lean back meeting
LSP: lean forward meeting