megan dwyer resume2
TRANSCRIPT
Megan Dwyer1008 N. Shepherd Dr., Baytown TX, 75720
Phone [email protected]
Certified Information Technology Professional
Summary Hard-working technical professional with history of effectively assembling, repairing, and maintaining all equipment (including computers, IT systems, servers, and various electronics). Proficient at identifying root causes of issues and quickly resolving at minimized cost. Proven ability to fulfill expectations of demanding customers on time and within budget. Dedicated to consistently providing high-quality solutions and exceptional service.
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TECHNOLOGY SNAPSHOTNetwork: TCP/IP and Internet networking, firewalls, Ethernet cabling,
SOHO: routing/switching/WiFiServer Applications: DNS, DHCP, Remote Connection, Active
DirectoryPlatforms: Windows 7, Windows 8, and Windows Server 2008R2
Desktop Applications: Open Office, AdobeHardware: PC repairs, troubleshooting, peripherals, installations
Virtualization: Virtualbox_________________________________
Education
Skills
MyComputerCareer IT Certification ProgramCertifications obtained: MTA Windows OS Fundamentals, MTA Server Fundamentals Certifications in progress: A+, Net +, Networking Infrastructure, Server Administration
Basic Windows 7 Troubleshooting Managed Servers in Virtual Machines
Configuration of Windows XP, Vista and Windows 7 computers for optimum performance
Created Domains, clients and server cores in Virtual Machines
Managed Groups and policies through active directory, sharing files and folders with permissions
Excellent customer service and technical support skills
Experience CashierWal-Mart #194 Baytown, TX 02/2014-07/2014Handled customer transactions, including loading/reloading gift cards, in-store credit cards and reloadable money cardsOccasionally oversaw self-check out
Megan [email protected]