melbourne last conference 2014 - jobs-to-be-done method

20
Jobs-to-be-done Method MARC GALBRAITH - JUSTIN CONGAHAN @MARCGALBRAITH - @JCONO #JTBD JOBSTOBEDONE.ORG MELBOURNE-JOBS-TO-BE-DONE-MEETUP

Upload: marc-galbraith

Post on 25-Jan-2015

618 views

Category:

Business


0 download

DESCRIPTION

Deep dive into Jobs-to-be-done Theory that Clay Christensen shared in Innovator's Solution. The method in this workshop is based on "The Switch" workshop run by the Re-Wired Group. We listen too, 2 recorded interviews and discover something unique to the way they are both buying houses.

TRANSCRIPT

Page 1: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Jobs-to-be-done Method

MARC GALBRAITH - JUSTIN CONGAHAN @MARCGALBRAITH - @JCONO

!#JTBD

JOBSTOBEDONE.ORG MELBOURNE-JOBS-TO-BE-DONE-MEETUP

Page 2: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

11 July 2014!Swinburne University, Melbourne

LAST Conference 2014

Headline sponsor

Gold sponsors

Academic supporter

Silver sponsors

Supporters

Organised by

lastconference.com #LASTconf

Page 3: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

QUALITY AND THE CONSUMER

Page 4: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

GET OUT OF THE BUILDING!

Page 5: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

JOBS BACKGROUND

Page 6: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

MILKSHAKE

Page 7: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

SWITCH

Page 8: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

RECALL

Page 9: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

CANDIDATESFRESH VS LEFT

Page 10: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Interviews

Page 11: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Timeline FocusFIRST THOUGHT

SATISFIED?

PURCHASE

2: DECIDING

1: STARTED LOOKING

CONSUMING

TRADE-OFFS

CONSIDERATION SET

PASSIVE

Page 12: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Forces of Progress

PULL OF THE NEW

PUSH OF THE SITUATION

ANXIETY OF THE NEW

HABITS OF THE PAST

Page 13: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Interview Debrief

Page 14: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Analysis

Page 15: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Workshop

Page 16: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Interview: A

Page 17: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Interview: B

Page 18: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Workshop - Forces

Page 19: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Workshop - Analysis

WHAT DO WE DISCOVER? THERE WAS A COMMON STORY? WHAT WAS DIFFERENT?

Page 20: Melbourne LAST Conference 2014 - Jobs-to-be-done Method

Wrap

HTTP://WWW.MEETUP.COM/MELBOURNE-JOBS-TO-BE-DONE-MEETUP/

!#JTBD

!JOBSTOBEDONE.ORG

!@MARCGALBRAITH,@JCONO