melsscrm introduction

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Email : [email protected] Phone : +91 44 24961903/904 Customer Relationship Management It's Simple, Intuitive and www.melsscrm.com

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A brief introduction to melssCRM

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Page 1: melssCRM Introduction

Email : [email protected] : +91 44 24961903/904

Customer Relationship Management

It's Simple, Intuitive and Efficient

www.melsscrm.com

Page 2: melssCRM Introduction

www.melsscrm.com

Customer Relationship Management (CRM)

On-Demand CRM Solution Hosted Service – SaaS

Sales Force Automation

Marketing

Customer Support

All through the sales life cycle,right from lead generation throughwinning an order! And even more!

Page 3: melssCRM Introduction

www.melsscrm.com

Module Stack

AccountsContactsLeadsCampaignsOpportunitiesQuotesInvoicesActivitiesProducts Price BooksCasesService Contracts

Security Sandbox

ReportsDashboardChartsAnalyticsCustomizability

TrackingAlertsNotificationsRemindersImport / Export

Usability / User Friendliness

Web Interface Mobile Interface

Page 4: melssCRM Introduction

www.melsscrm.com

Reports and Analytics

Heirarchical and Cross-functional Reporting Over 50+ Reports Various Data Analytics Graphical and Animated Charts Multiple Dashboard Widgets Data Export

Page 5: melssCRM Introduction

www.melsscrm.com

Usability

Real time dashboard Self customizable fields Notification and alerts Automated Reminders (Email and SMS*) Keyboard shortcuts Browser Independent Web 2.0 Help and Tooltips

* Terms and Conditions apply. May include additional charges

Page 6: melssCRM Introduction

www.melsscrm.com

Customizability (Configuration?)

Customizable dashboard Module name personalization Custom reporting Own Templates Organization's logo

Page 7: melssCRM Introduction

www.melsscrm.com

Security

SSL secured logins – 128 bit encryption

Hosted on one of the top data centers in the world

Encrypted passwords

PC based authentication

Multiple data backups

Application level security

Password Policies

One-click data backup

Audit Logs

Privacy Policy

Page 8: melssCRM Introduction

www.melsscrm.com

How does it help me?

Streamline your business processes Information at your finger tips anywhere and at

anytime Track and get better insights of your business

activities Be agile in your customer relationship Reduce miscommunication

Page 9: melssCRM Introduction

www.melsscrm.com

Why melssCRM?

Pay only for what you need – no CAPEX Access to your data 24x7 No long term contracts No need to invest in IT Infrastructure Highly scalable Local support It's Simple, Intuitive and Efficient

Page 10: melssCRM Introduction

www.melsscrm.com

MEL Systems and Services Ltd.

Established in 1982. Formerly part of the Murugappa Group

Became an independent company in 1995 Headquartered in Chennai, India 6 sales and support offices across India An ISO 9001:2008

Certified Company

Page 11: melssCRM Introduction

Thank you

[email protected]