mental health, stress, and resilience - vista campus · 1 888.603.7041 5175380 welcome twelcome to...
TRANSCRIPT
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Welcome tWelcome to
Mental Health, Stress, and ResilienceTo join the audio portion by phone, please dial: 888.603.7041
Passcode: 5175380
While you wait, share in the chat box: What do you hope to learn from today’s session?
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Connecting to Audio▪ Audio broadcast ▪ Call in via phone (number and
passcode listed on each slide)▪ View Closed Captions in the Media
Viewer panel
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Tips for ParticipatingClick this button if you don’t see the chat panel. COMPUTER MOBILE
▪ Share comments and ideas in the Chat panel (send to “All Participants”)
▪ Ask questions in the Q&A panel (send to “All Panelists”)
▪ Some WebEx features are not available on mobile devices
▪ Links and recording will be available after the session
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Welcome tWelcome to
Mental Health, Stress, and Resilience
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Today’s Speaker
Kari StevensVeterans Administration
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Today’s Webinar Topics Mental health Mental health conditions Myths and facts Stigma Stress and compassion fatigue Self-care Resilience Helpful resources
National Alliance on Mental Illness
(NAMI) Helpline 1-800-950-NAMI (6264)
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Poll Question
How often is mental health, stress, and resilience brought up in your work?
A. All the timeB. Some of the timeC. Not oftenD. Never
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Mental Health
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What is Mental Health?
▪ Emotional, psychological, and social well-being
▪ It affects how we think, feel, and act
▪ Impacts how we respond to, handle and cope with stress
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What Does Good Mental Health Look Like?
The ability to… feel, express and manage a range of positive and negative
emotions form and maintain good relationships with others and cope with and manage change and uncertainty
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Mental Health Conditions
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What is a Mental Health Condition?
A medical condition May change how you think and feel Can be managed with proper treatment Is NOT the result of one event
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What do Mental Health Conditions Look Like in the U.S.?▪ Millions of adults (1 in 5) in the
U.S. experience mental health conditions in a given year
▪ Most common mental health conditions:▪ Depression▪ Anxiety disorder▪ Substance use disorder
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Myths vs. Facts
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Chat Question
What are the most common misconceptions you have heard about mental health?
Click this button if you don’t see the chat panel.
COMPUTER MOBILE
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Myth: There is no hope for people with mental illness.
Myths vs. Facts
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Myth: There is no hope for people with mental illness.
Fact: There are more treatments, strategies, and community supports than ever before.
Myths vs. Facts
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Myth: Mental illness cannot affect me.
Myths vs. Facts
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Myth: Mental illness cannot affect me.
Fact: Mental illnesses do not discriminate; they can affect anyone.
Myths vs. Facts
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Myth: Mental illness is caused by personal weakness.
Myths vs. Facts
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Myth: Mental illness is caused by personal weakness.
Fact: Mental illness is caused by environmental and biological factors.
Myths vs. Facts
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Myth: I can’t do anything for someone with mental health issues.
Myths vs. Facts
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Myth: I can’t do anything for someone with mental health issues.
Fact: You can do a lot, starting with the way you act and how you speak.
Myths vs. Facts
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Stigma
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What is Stigma?
When someone, or even you yourself, views a person in a negative
Can create huge challenges to reaching out and getting needed support
May cause feelings of shame or judgment
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Preferred Not preferred
She is a person with schizophrenia. She is schizophrenic.
He was diagnosed with bipolar disorder. He was mentally ill.
She has a mental health illness. She suffers from mental illness.
She has a substance use disorder. She’s a drug user.
Source: American Psychiatric Association
Does Language Matter?
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What Have We Covered So Far?
Mental Health Mental Health Conditions Myths and Facts Stigma
NAMI Helpline 1-800-950-NAMI (6264)
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Stress and Compassion Fatigue
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What is Stress?
▪ Affects everyone!▪ How the brain and body respond to any demand▪ Can affect your health
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What is Your Experience?I find it difficult to separate my personal life from my life as a helper.
Never Sometimes Often
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What is Your Experience?STEP 1: Click on the pen in the upper right corner of the screen
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What is Your Experience?STEP 2: Click on the SQUARE. Do not use the arrow, letters, line, or pen.Select the X or checkmark.
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What is Your Experience?I find it difficult to separate my personal life from my life as a helper.
Never Sometimes Often
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What is Compassion Fatigue?
A state experienced by those helping people in distress
Can create a secondary traumatic stress for the helper
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Physical Symptoms
Headaches Changes in sleep Changes in appetite Muscle aches Fatigue
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Emotional Symptoms
▪ Anxiety▪ Difficulty concentrating▪ Feeling overwhelmed▪ Lack of motivation or focus
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Behavioral Symptoms
▪ Changes in eating▪ Changes in sleep▪ Increased alcohol or substance use▪ Social withdrawal
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Self-Care
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How Does Self-Care Help Us?
▪Manage and reduce stress▪Care for physical and psychological health▪Fostering and strengthening relationships
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What Does Self-Care Look Like?
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What Does Self-Care Look Like?
▪ Physical
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What Does Self-Care Look Like?
▪ Physical ▪ Psychological
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What Does Self-Care Look Like?
▪ Physical ▪ Psychological ▪ Emotional
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What Does Self-Care Look Like?
▪ Physical ▪ Psychological ▪ Emotional ▪ Spiritual
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▪ Physical ▪ Psychological ▪ Emotional ▪ Spiritual▪ Relationship
What Does Self-Care Look Like?
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What are Natural Supports?
▪ Colleagues and/or supervisors
▪ Mentors▪ Friends/family ▪ Peer group
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Self-Care
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Chat Question
What types of self-care do you practice?
Click this button if you don’t see the chat panel.
COMPUTER MOBILE
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Resilience
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What is Resilience?
▪ Process of adapting well in the face of significant sources of stress
▪ Having the ability to bounce back from a distressing experience
▪ An ordinary trait, not an extraordinary one
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When Do You Ask For Help?
▪ Changes in physical symptoms▪ Emotional symptoms▪ Behavioral symptoms
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How Do You Find Help?▪ Through your supervisor, colleagues or peer groups▪ Mental health providers▪ State and national hotlines▪ National Alliance for Mental Illness (NAMI)
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How Can I Help Others?
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How Can I Help Others?▪ Listening
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How Can I Help Others?▪ Listening▪ Being a supportive presence
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How Can I Help Others?▪ Listening▪ Being a supportive presence▪ Asking open-ended questions
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How Can I Help Others?▪ Listening▪ Being a supportive presence▪ Asking open-ended questions▪ Non-judgmental approach
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How Can I Help Others?▪ Listening▪ Being a supportive presence▪ Asking open-ended questions▪ Non-judgmental approach ▪ Seek to understand
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How Can I Help Others?▪ Listening▪ Being a supportive presence▪ Asking open-ended questions▪ Non-judgmental approach ▪ Seek to understand▪ Accepting that asking for help is okay and normal
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How Do I Find Local Resources?▪ Contact the Department of Human Services Division of your
local county/state
▪ Ask a local university or college about counseling services
▪ Call the Substance Abuse and Mental Health Services Administration (SAMSHA) at: 1-800-662-4357 for local services/providers
▪ Contact local hospice organizations about their grief and loss support groups
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National ResourcesThe National Alliance on Mental Illness (NAMI) 1-800-950-6264 (NAMI)https://www.nami.org/Find-Support
Suicide Prevention LifeLine1-800-273- 8255 (TALK)https://suicidepreventionlifeline.org/
Veterans Crisis Line 1-800-273-8255 (TALK) Press 1https://www.veteranscrisisline.net/
Substance Abuse and Mental Health Services Administration 1-800-662-4357 (HELP)https://www.samhsa.gov/find-help
U.S. Department of Health and Human Services Mental Health https://www.mentalhealth.gov/get-help/health-insurance/index.html
Warmlines http://www.warmline.org/
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VISTA Benefits and Resources VISTA Healthcare Allowance
can reimburse members for eligible co-pays and prescriptions
VISTA Health Benefit Plan covers three outpatient mental health visits
Telehealth
VISTA Campus forum
Resources to Support Opioid Programming
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Chat Question
What’s one mental health topic you would like to learn more about?
Click this button if you don’t see the chat panel.
COMPUTER MOBILE
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Evaluation
▪ Please take a few moments to share your feedback through the quick poll on the right side of the screen.
▪ How can we improve these sessions? What topics should we include in future webinars?
▪ Thank you very much for your time and participation!
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Questions
▪ To ask a question verbally, call in using the number on this slide and press *1
▪ To ask a question electronically, use the Q&A feature located in the bottom right corner of the screen. Please ask “All Panelists”
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Thank You for Your Participation! If you have further questions or for more information, contact us:
Visit the Webinars page on the VISTA Campus for a schedule of upcoming webinars and recordings of past webinars
Next member and supervisor webinar:
Supervisor and Member Q&A: Mental Health, Stress,
and ResilienceDecember 19, 2017
2:00pm Eastern
Upcoming VISTA member webinar:VISTA Benefits and Taxes:
Just the BasicsNovember 20, 2017
2:00pm Eastern