mentor graphics customer presentation
TRANSCRIPT
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Copyright © 2015 Splunk Inc.
Lee Melvin & Shawn RobertsMentor Graphics
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Hellomy name is:
Lee Melvin
Mentor Graphics
Technical Architect - Storage
Hellomy name is:
Shawn Roberts
Mentor Graphics
Technical Architect - Clients
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Mentor Graphics® provides
software and hardware design
solutions that enable companies
to develop better electronic
products faster and more cost-effectively.
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How I got started with Splunk
• Dual vendor network-attached storage strategy
• 100+ filers across 30+ sites, used by 10+ divisions
• Needed ways to• Provide per-division summary reporting, accessible to engineers on demand
• Implement performance service level objectives
• Provide storage administrators with actionable issues, not just graphs and metrics
• Provide reporting that spans vendors
• Vendor reporting tools expensive and inadequate for these needs• Previously, layered a fragile and manual scripting process on top
• Initial focus on capacity and performance analysis
Lee
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Our “Storage” Solution
Forwarder/DataCollection Node
Lee
Custom Vendor SpecificAdd-on
Splunk’s plugin
Indexer/search head
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How I got started with Splunk
• We had ~8,500 systems around the world that were not being monitored
• No visibility into what could be causing occasional crashes
• No ability to:• Add another agent
• “increase the IT tax”
• Negatively impact performance
• Track changes over time
• People were asking questions…
Shawn
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Those 8,500 systems…
Shawn
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Those 8,500 systems…
Shawn
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Shawn
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Shawn
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Shawn
WMI?
Event Logs?
Event Forwarding?
8,500 Systems
Performance hit to network and clients
8,500 Systems
8,500 Systems!
Event Viewer <> Reporting
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Shawn
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Shawn
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Shawn
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Our “Client” Solution
EventForwarding
Shawn
CollectionServer
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Doesn’t add another agent
Doesn’t “increase the IT tax”
No impact to performance
Track changes over time
Shawn
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Tough client reports now possible
Boot Time
Average aka What’s normal?
Last 30 vs 365
Top/Bottom 10
Error Events
Top 10
Errors by category
Startup impacting
Application crashes
!
Shawn
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Shawn
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Storage reporting enhanced!
• Tagging filesystems by division, product group, performance tier, or other abstract (via Splunk lookup table)
• Custom technology add-on to ingest data from Hitachi HNAS
• Capacity/Performance reports that span both NetApp and Hitachi
• Division summary and per-filesystem views
• Actionable items for storage administrators
• Outliers view – slow, busy, near-full
• Stale data reporting – big chunks of unused data
Lee
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Lee
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Lee
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Lee
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Lee
Shawnhttp://www.flickr.com/people/15291928@N00
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No good deed, etc…what’s next?
• Lookup/compare by:• Location
• AD OU
• Manager
• Type
• Model
• Manufacturer
Shawn
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Client dashboard
• Measurements• Make, Model, CPU, Memory, Disks,
Encryption status, etc.
• Age of Windows installation
• Most common errors
• Last N errors
• SCCM Data• Installed software• Update status• Changes!
• Hardware• Software
• AV Data• Versions• Activity
Shawn
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Client dashboard with Splunk
• Measurements• Make, Model, CPU, Memory, Disks,
Encryption status, etc.
• Age of Windows installation
• Most common errors
• Last N errors
• SCCM Data• Installed software• Update status• Changes!
• Hardware• Software
• AV Data• Versions• ActivityX vs Normal
X over Time
Shawn
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Storage reporting
• Reports• Filer configuration auditing
• Geographic visualization
• Long term (5-year) reports leveraging summary indexes
• Matching workloads to appropriate performance tier
• Alerting• Alert filesystem owners on near-
capacity using lookup table
• Infrastructure• Web frontend to edit tags in
lookup table• Division-specific view roles to
limit access/confusion• Ingest additional HDS metrics• Ingest Symantec NetBackup logs• Round the learning curve on
data models, simplify
Lee
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Lessons learned
• You have data in more places than you might think.
• You don’t always need a huge license purchase to answer hard questions.
• Use the provided apps for inspiration (and for cut/paste). Don’t treat them as an end state.
Shawn
Lee
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Copyright © 2015 Splunk Inc.
Thank You!
Shawn Roberts
+ShawnRobertsNerd
Lee Melvin
linkedin.com/in/lmelvin