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    Mentoring and Coaching James McLean 51010018

    Contents

    Contents .....................................................................................1

    1. Introduction ............................................................................2

    2. Review of Literature ..............................................................3

    3. Key Principles underpinning approaches to Mentoring &

    Coaching ...................................................................................4

    4. Emerging issues supporting colleagues, probationer

    teachers and students ............................................................11

    5. Review of my practice relating to mentoring and coaching

    ...................................................................................................15

    6. Mentoring to promote improved practice .........................19

    7. Techniques and tools used in the mentoring process .....23

    8. Next steps .............................................................................26

    9. Conclusion ...........................................................................28

    10. Bibliography ......................................................................29

    Appendix A : Testimonial from Head Teacher

    Appendix B : Testimonial from Depute Head Teacher

    Appendix C : Certificate of Authenticity Colleague

    Appendix D : Certificate of Authenticity Mentee

    Appendix E : School Observation Tool

    Appendix F: Appendix F : Exemplar tool : Movement Interaction &

    Behaviour

    Appendix G : Collaborative Conversation Log

    Appendix H : Chartered Teacher Competency Grid

    Appendix I : Professional review and development grid

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    1. Introduction

    My studies for the Chartered Teacher Program (CTP) have allowed me to

    place great importance on the consistency of systematic reflection in all

    aspects of my teaching practice.

    Clift et al (1990) note that schools are difficult environments for reflective

    thinking, and a redesign of time, compatible colleagues and administration

    support would be needed to make systematic reflection more likely. I am

    not sure how much has really improved since 1990, but certainly the CTP

    has allowed me to look carefully at my professional practice, by using

    reflective learning as a tool to make improvements.

    In undertaking the Mentoring and Coaching Module, reflection again is a

    recurring theme. If I were to aspire to being an agent for change as a

    Chartered Teacher, then the Mentoring and Coaching module was one in

    which I could make changes in my practice, and ensure development

    because of interactions with the new teacher I was to mentor

    Fletcher(2000).

    In the current climate of financial cuts the opportunities for Professional

    Development are few, however the opportunities arising from Mentoring are

    plentiful. I felt sure that the time and commitment required to effectively

    and efficiently allow the development of a new teacher to take place would

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    also allow me to develop into a better, more competent, and skillful

    practitioner.

    2. Review of Literature

    In Scotland before the publication and agreement on A Teaching

    Profession for the 21st Century more commonly known as the McCrone

    report in 2001, newly qualified teachers were interviewed for posts, and if

    successful, and in full time employment carried out a period of 2 years

    probation. During this time the newly qualified teacher was given a full

    timetable, and apart from a few observations typically left to their own

    devices, where they had to learn how to teach, in addition to all the

    administrative duties required in the profession, unfortunately some new

    teachers could become overwhelmed. This situation was not ideal, and

    certainly it was reported in American schools that as many as 50% of newly

    qualified teachers left the profession within the first 5 years. Ingersol and

    Smith (2003).

    In 2002 following publication of A teaching Profession for the 21 st Century

    the probationary arrangements for newly qualified teachers changed

    significantly. Each student was given a guaranteed 1 year contract, and

    during the probation year would have a maximum 0.7 Full Time Entitlement

    (FTE) with the remaining 0.3 FTE allocated for development time including

    support with a dedicated Mentor, called a nominated probationer supporter

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    in General Teaching Council Scotland (GTCS) documents who was also

    given a 0.1 FTE to devote time to the mentoring process. GTCS ( 2007)

    In addition to the Mentoring of new teachers as described above through

    the Teacher Induction System (TIS) there also exists many informal

    mentoring activities. The Scottish Intranet Glow, makes provision for a Glow

    Mentor, and through Teacher Learning Communities (TLC), there are

    opportunities for experienced teachers to engage in peer mentoring and

    coaching.

    3. Key Principles underpinning approaches to Mentoring & Coaching

    Mentor

    noun

    1.

    a wise and trusted counselor or teacher.

    2.an influential senior sponsor or supporter.

    and

    noun

    (in the Odyssey) a loyal adviser of Odysseus entrusted with the

    care and education of Telemachus.

    (American Heritage Dictionary website, undated)

    Mentoring is an age old philosophy, and will have been considered and

    practised long before the publication of the Odyssey and since. Today there

    are many definitions and variations of mentoring, but as said by Peeler &

    Jane (2003) all involve some sort of on-going supportive relationships.

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    Brooks and Sikes (1997) advise that to be a good mentor one should have

    a range of different strategies and high level skills in order to manage what

    is a sophisticated and complex activity, this modern view, extends but also

    complements the view of the Classical model of mentoring where Nicholls

    (2002) describes a mentor as having values of a role model, teacher,

    counsellor, adviser and encourager, each role employing a wide range of

    skills and strategies, all of which are needed to Mentor effectively in the 21 st

    Century , a century where changes have been made and we as a

    population are more at ease with the idea of caring relationships, an article

    in the (Sunday Times Website 2009) proposed the idea that we are a caring

    society, where we are treated with respect. The mentoring model

    complementing this view is the Nurturing Model, where emphasis is placed

    on caring and nurturing, Anderson and Shannon (1995) put forward a

    number of functions that they deemed as mutually exclusive within the this

    model, namely : befriending , teaching, sponsoring, encouraging and

    counselling, this model allows the mentor-mentee relationship to be

    informal, and friendly, but because of this informality, it may be difficult, on

    occasion to be truly honest for fear of spoiling the friendship.

    Another model to consider would be the Competency model, and if we

    examine the various standards set by the General Teaching Council of

    Scotland (GTCS), then a competency model may seem best suited to the

    task. A new teacher in his or her Probation year has to work towards

    reaching the Standard for Full Registration (SFR). The SFR details baseline

    standards or competencies that a new teacher would expect to apply

    throughout their career, these competencies are visited throughout a

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    probationary year, and when complete signed off by the mentor. This

    process can be seen as procedural, where the mentor is simply coaching

    the mentee through the agreed set of competencies, the downside of this

    as reported by Awaya et all (2003) is there is a presumption of rank, and

    the mentee is subordinate to the mentee. This model does not allow the

    mentee to challenge the mentor, it does not allow the mentee to reflect on

    issues, instead the mentee is focussed only on satisfying the procedural

    needs of the mentor, thus this arrangement could be problematic, if the

    mentee had issues with the mentor, then because of the hierarchy and

    control placed over the mentee. this could give rise to the mentor not

    approving the mentees evidence or profile at the end of the year, and thus

    the mentee would not meet the SFR.

    It is clear that this model in isolation would not be suitable for this process,

    and some other model of mentoring would have to work alongside.

    The GTCS state they have a responsibility to ensure that those registered

    to teach in Scotland's schools are

    competent and suitable to work as teachers (GTCS website, undated)

    However this does not relate to the competencies completed in an

    induction year, competencies are specific skills, techniques, attitudes and

    knowledge. Competence is the demonstration of an integrated deep

    structure (understanding) and on the general ability to coordinate

    appropriate internal cognitive, effective and other resources for successful

    adaption Wood and Power (1997), this then suggests that in mentoring

    new teachers a combination of Mentoring models would best suit, a model

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    that would fit with the completion of competencies and another to address

    the more thoughtful reflective process that would allow the new teacher to

    understand the thinking behind the skills acquired. I feel this is especially

    important since the overall point of the induction scheme is to produce , as

    stated by the GTCS competent teachers

    The purpose of the TIS is to build a bridge for the student who has

    achieved the Standard for Initial Teacher Education to becoming a fully

    qualified teacher. (Ingersoll & Smith (2004) This bridge can include many

    different forms in its construction, CPD, presentations, workshops,

    seminars, coaching and mentoring.

    The selection of a probationer mentor in schools is carefully described in

    GTCS (2007) documents, they ask that amongst other qualities a

    prospective mentor should have personal attributes such as patience, be

    approachable, empathetic, supportive and a good listener. these are words

    that we may associate with a relationship , (Awaya et al 2003) who also

    state that the role of the mentor has a presumption of rank in which the

    mentee is subsumed, the GTCS have sought to avoid this form of

    relationship by promoting attributes that positively promote developing a

    relationship as part of the growth in the development of a new teacher. In

    creating a professional, trusting relationship it is easier to for both mentor

    and mentee to reflect upon teaching practice, the reflection as stated by

    Arnold (2004, citing ODonoghue 1997). should drive feedback from each

    party and include the bad events allowing the mentee to face up to and

    challenge their practice.

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    In addition to the personal attributes highlighted by the GTCS there are

    professional qualities, and in providing mentoring there should be a

    balance. Professionally as described by Hobson et al (2009) we would be

    supporting the mentees journey through the standards and competencies,

    the journey would be measured, at the beginning or initiation stage of the

    process where the relationship begins to carry meaning for both the mentor

    and mentee, expectations are defined, trust is built and an honest open

    relationship is established . This support is gradually reduced to the final

    stage where the mentee is seeking less guidance and is working

    independently. However this may not be the end of the relationship as

    further development may move in a more collegiate or peer direction,

    throughout the teachers career.

    Important to all of the latter is mentor training, the desired outcome of an

    induction year is for the mentee to develop better teaching skills, that

    impact on the quality of learning experienced by pupils, the mentee should

    be able to develop in confidence, self esteem and be able to reflect and

    respond positively to practice writes Arnold (2004).It is therefore essential

    that mentors receive appropriate training, this is recognised by the GTCS

    and in response the Local Authority in which I am employed sets aside a 2

    day training course for prospective mentors. This service may change as

    the Local Authority are piloting an arrangement where an experienced

    mentor takes the full time responsibility for mentoring a number of new

    teachers in many schools across the Authority.

    Like any relationship, the mentoring process should be one that is long

    lasting and dynamic write Healy and Walchert (2000), and if the induction

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    process is to reduce teacher turnover and improve the learning experiences

    of the pupils then mentors have to be selected for the proper reasons.

    Johnson (2003) demonstrated integrating three qualities of competence

    that align with essential qualities of a Mentor. The model describes how a

    good mentor demonstrates a balance of virtues, abilities and competencies.

    Attributes from the (GTCS 2007 ) can be seen in this model and associated

    table. below

    Illustration adapted from Johnson (2003)

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    ABILITIES COMPETENCIES VIRTUESCognitive: Student Development Integrity

    Intellectual skill Relational Phases Caring

    Cognitive Complexity Relationship Structure Prudence

    Emotional: Mentor Functions

    Emotional BalanceBoundarymanagement

    Personality Cross Gender skills

    Relational: Cross Race Skills

    Communication Skills Respect for Autonomy

    Capacity for intimacy Self Awareness

    Virtues

    Competencie

    s

    Abilities

    Mentor

    Competence

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    Table adapted from Johnson (2003)

    In summary from reviewing the relevant literature, there is sufficient

    evidence to show that the role of the mentor is in the provision of on-going

    support Peeler & Jane (2003) and within that on-going support there are a

    number of models that give the necessary support. Nichols (2002) makes

    good descriptions of the apprentice model, which would be ideal in an

    industrial or skills based occupation, the competency model, which fits into

    education as teachers must reach the standards set by the GTCS and finally

    and probably the most relevant the reflective model, which in order to

    promote critical reflection will require the mentor to be thoughtful, but

    thorough in the cross examination of the mentees work. Throughout the

    Probation year, and throughout teaching practice, the Standards for Initial

    training and the Standard for Full registration state that critical reflection be

    applied to current practices in order to improve teaching and pupil learning,

    it is the task of the mentor to question the mentee on these reflections, to

    allow the mentee to make sense of events and through collaboration both

    mentor and mentee are allowed to develop. It is in this model that Schons

    reflection-on-action and reflection-inaction is encouraged in order to

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    promote reflective practice and give both mentor and mentee a deeper

    insight into their practice.

    The dilemma in the mentoring process for the Chartered Teacher is that by

    definition they are seeking to improve practice and become leaders of

    learning, however if they volunteer for mentoring, then in many cases they

    have a full timetable which does not allow for the 0.1 commitment, thus

    someone else is chosen, and they have to turn to other activities such as

    those described below.

    4. Emerging issues supporting colleagues, probationer teachers and

    students

    In school many opportunities arise allowing engagement with mentoring and

    coaching. My role as a Glow mentor allows me to interface with every staff

    member, and many pupils, however the name is a misnomer as really the

    balance leans more towards coaching than mentoring simply because the

    learners are relatively inexperienced with the system and my role is therefore as

    stated by Parsloe and Rae (2000) to adopt a hands-on, instructor like role, where

    through repeated sessions I allow the learner to progress in a spiral fashion, and

    as they learn, my instruction lessons, become less frequent and less intense until

    a point is reached and they require no further help. The figure below gives a

    graphical representation of this process

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    Parlsoe and Rae (2000)

    Additionally any agendas regarding the training is focussed on achieving

    specific and immediate tasks, as an example teachers and pupils want to

    be able to create a Glow Group , or use a text editor or such like tasks,

    compare this to mentoring where the mentee would set an agenda, with the

    mentor providing support and guidance allowing the mentee to move

    forward and face future challenges, with minimal, if any instruction, this

    confirms Megginson & Clutterbuck (2005) who state that coaching is

    primarily related to performance improvement over a short time in a

    particular skills area, and mentoring relates primarily to the nurturing

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    potential for the whole person, possibly a long term relationship, where the

    goals are always set by the mentee.

    The Glow Mentor role is contrasted with my role in Tapestry, the name

    given to a group of teachers who meet regularly and collaboratively explore

    Assessment is for Learning (AIFL) techniques in the classroom.

    The Tapestry group is now in its third year of working, the group the

    collaboratively and confidentially work towards improving learning and

    teaching in the classroom. It allows both in its regular meetings and after

    classroom observation sufficient time for reflection. It seamlessly moves

    from elements of coaching to mentoring, depending on the activity and

    because of this each member can make a real difference to professional

    practice, and develop personal skills.It is a less intensive process , but no

    less rewarding than a formal mentoring process. Each member of the

    group at some time will reflect on the others practice, with an openness and

    honesty allowing good and bad practice to be highlighted and reflected

    upon. I feel the peer coaching and mentoring experienced in this group has

    influenced positively on my confidence in class. Activities which are

    prevalent in this group are for co-coaching: experimenting, understanding

    each others learning goals and planning supported by questions, in

    mentoring: identifying learning goals, providing guidance, feedback and

    direction, and in specialist coaching: providing support to clarify goals,

    reflecting on and debriefing shared learning experiences, all of these

    activities are exemplified by CUREE (2005)

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    The current climate of budgetary constraints may have an effect on

    probationer mentoring. With the Local Authority (LA) seeking huge

    reductions in the operating costs in schools, and imposing tight constraints

    on teaching staff, by rigorously applying the ratio of teachers to pupils, it

    has led to a situation where most teachers are on minimum non-contact

    time. (The contractual agreement where teachers are allowed time to

    prepare lessons, mark work and so on, away from pupils). In my school we

    have brought in a retired teacher to engage with the mentoring process,

    originally I saw this as a negative approach, as I felt the probationer may

    feel at times isolated, especially as the teacher may not be as involved in

    school as permanent members of staff, however Vilanni (2002) in a small

    scale survey promoted the idea that using retired teachers as mentors is

    worth consideration, especially in current times where the number of new

    teachers may greatly exceed experienced teachers. Fortunately the teacher

    in my school had spent many years at the school before retiring, and still

    takes an active part in the life of the school.

    Another arising issue because of budgetary constraints, may be a lack of

    support for new Principal Teachers (PTs) , Faculty Heads (FH) or indeed

    Senior Management (SMT). These positions could and should be

    supported not at least because of the new skills and procedures to be

    learned, and in those positions learning by mistakes , because of lack of

    support is not ideal. Perhaps peer mentoring, where teachers are identified

    and trained to work with new colleagues should be better promoted than

    currently exists.

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    5. Review of my practice relating to mentoring and coaching

    Until my involvement in this module my practice was most likely centred

    around coaching, My ICT background lent itself to me being approached by

    staff and pupils to be coached on a particular skill required to efficiently

    operate a piece of software. As this module progressed I realised I did have

    the necessary attributes to potentially become a mentor, I was self-

    confident I had faith in my ability to positively affect the growth and

    development of others and I was a good collaborator, all of these attributes

    highlighted by Hall et al, (2008) to define a mentor, however,

    Simply being a good teacher does not ensure that a person would be agood mentor. Being an effective mentor requires a variety of skills andabilities that often go beyond those required of a good classroom instructor

    (Daresh 2003, pp23)

    It is those skills and abilities that a potential mentor would be seeking to

    identify and demonstrate a consistency in. In schools currently there may

    be a temptation to simply choose an experienced member of staff simply

    because they have space on their timetable, or even take the easier option

    of choosing a member of the Senior Management Team (SMT) in view of

    budget lines, however this may prove to be false economy as they may be

    experienced educators, but as Brooks and Sikes (1997) showed, mentoring

    is not simply an extension of being a teacher, it requires a different

    perspective, where abilities, aptitudes, attitudes and skills are necessary,

    and although experienced teachers and SMT may have these it cannot be

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    assumed they do. It is therefore essential that a potential mentor promotes

    his or her interest in the position, and not simply chosen for convenience.

    Then steps could be taken to establish if the candidate has the variety of

    skills and attributes required.

    Thinking of my own experiences of being mentored in my initial years as a

    new teacher, I was fortunate to be mentored by my line manager, who was

    quite able to separate her role as my manager and my mentor, I now see

    her role was partly that of a co-operative teacher defined by Rudney and

    Guilliame(2003) as a teacher with superior teaching skills, well honed

    communications skills, and although I was a probationer before 2002, she

    cleverly gave me an increasing amount of responsibility as my probation

    progressed. At the time I saw nothing of this, we did communicate and

    reflect on both our classroom teaching regularly, she clearly had skills and

    abilities required to extend her role as a teacher and manager, into a

    mentoring role, and if this mentor-mentee relationship is viewed or

    conceived as a journey, then 10 years later it still continues, she continues

    to provide me space to develop, she is a source of moral support, we are

    equal partners in the relationship, and we still talk on the practicalities of our

    subject, now I understand the entire process to be a derivation of the

    classical model of Mentoring as described by Awaya et al (2001).

    From my own experiences the characteristics of an effective mentoring

    relationship cannot be simply defined, however a common theme is

    throughout the literature studied is: relationships, and in 2006, at Local

    Authority Induction teacher day, the new teachers were asked to generate a

    person specification for the role of a mentor. The new teachers put their

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    thoughts forward in a number of ways on flip charts, some were simply

    embellished lists, some elaborate drawings, all were photographed. I

    copied all the words, from all of the photographs and using computer

    software a word cloud was generated. The cloud gives a visual

    representation based on font size of the most frequently occurring words,

    the more frequent then the bigger the font that the word uses.

    The cloud generated from the words used by the new teachers is shown

    below.

    Computer Cloud Image

    The most commonly used words, can be seen to be: experienced,

    supportive, approachable, organised, trustworthy, listener, encouraging and

    positive. All of these words would fit easily into a description of a

    relationship.

    The word most interesting to me was listener. In personal and professional

    relationships, listening is a key component, we have to hear what we are

    listening to, we have to respond appropriately to what we hear, we respond

    in so many ways to what we hear, in all of the latter we are responding to

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    what we hear and turning it into meaningful feedback, a nod, an interjection,

    an explanation, a confirmation of what is said all contribute to what I now

    understand to be a learning conversation. The opportunities for learning

    conversations can be formal or informal, however when practised in a

    mentoring environment, it ensures trust, it is sensitive to power imbalances,

    it encourages reflection as defined by the General Teaching Council for

    England (GTCE 2004).

    In summary my practice relating to mentoring and coaching, is a developing

    one, one which I now see as essential in improving my teaching practice,

    and in particular my critical self evaluation and development and my

    effectiveness in promoting learning in the classroom.

    I feel my mentoring and coaching skills and abilities are developing, I can

    still be unsure of what techniques to use and why, and I find myself

    spending a considerable amount of time trying to ensure that my

    conversations in a mentoring capacity do not appear as contrived, I am

    confident though that as more opportunities arise to mentor in formal and

    informal occasions my confidence will grow, and be mutually of benefit to all

    parties.

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    6. Mentoring to promote improved practice

    Following summer school at University I approached the Headteacher, and

    asked if I would be permitted to mentor one of our probation teachers. After

    consideration, and because my timetable was full he suggested I co-mentor

    a probationer, and that I would have the full support of himself and the

    school in this task.

    For the purposes of anonymity and readability I will refer to the probationary

    teacher as Jenny throughout this document.

    Jenny had previously visited the school prior to the summer holidays, and

    was already familiar with her teaching timetable and many of the school

    policies and procedures. I was given 1 period a week to engage with the

    mentoring process, the other periods were with the mentor who would be

    responsible for managing Jennys route to achieving the SFR.

    An initial meeting was set up where Jenny met both her mentors.

    The meeting agenda, was unusually set by the mentors, but it was thus as

    we had to sort out what roles would be adopted, how we would treat

    confidentiality, and the housekeeping for further meetings, times and rooms

    and so on.

    However I did get the opportunity to hear what Jenny expected from her

    year in post, her fears, but also her enthusiasm to get the job done

    properly. We had time to look at her Initial Professional Development Plan

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    (IPDAP) and that prompted a conversation on what Jenny thought to be her

    strong and weak areas.

    It was agreed that for the year, that I would have a principal focus on AIFL,

    and any observations, although informal would be recorded, reflected on

    and actions taken , if necessary. The other Mentor would take

    responsibility for the official observations and official GTCS documentation.

    Throughout the process I have had regular meetings with the main mentor

    where we discuss progress, and what targets have been set by Jenny for

    the following meeting. This arrangement had a positive effect on my

    mentoring as although we were equal partners in the relationship, the main

    mentor had a great deal more experience of mentoring new teachers and I

    was grateful for the many learning conversations that took place, allowing

    me reflect and improve my mentoring and coaching skills.

    My initial meeting with Jenny was fruitful, she was confident, excited and

    looking forward to the year ahead. She had lots of ideas, and was keen to

    try these in class. She was also well aware of her strengths and

    weaknesses, we talked of the challenges she thought would come her way,

    and hypothesized how we may get through them. Throughout the meeting it

    was clear that she was going to use our time together in a positive way.

    Jennys initial target was to experiment with one or two elements of AIFL,

    and she chose to use the techniques of no hands up and thumbs up or

    down for level of understanding. We agreed on an informal observation

    later that week.

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    At this point I was unaware of the tools available to me as we had not

    covered this in the unit, so I used the standard school observation sheet

    (See Appendix E: School Observation Sheet)

    We then used the observation to start a learning conversation, and from

    which she agreed additional targets. Indeed at each subsequent meeting

    Jenny would arrive with a prepared agenda, and evidence of her reflection

    on not just any classes I had observed, but on other aspects of her teaching

    practice. I was beginning to see that she was benefiting from the process,

    she was transforming good ideas into concrete lessons, she was becoming

    part of the school community by becoming involved with the Duke of

    Edinburgh group, and the ELT committee, and becoming more confident in

    her professional competence , all positive signs writes Daresh (2003) that

    she was benefitting from the mentoring experience.

    Each meeting was an honest appraisal of her work, I felt I was becoming

    more confident in the use of language when asking questions, and certainly

    becoming a more active listener.

    In October she raised the question of time, she was having great difficulty in

    maintaining her initial work rate, I had raised this question a number of

    weeks previous, but then she was confident and sure her schedule was

    fine. She was upset and showing signs of losing some of her enthusiasm,

    she was worried that if each lesson was not all singing and dancing then

    somehow she was failing. I asked how she thought she could change this

    perception, she spoke of how she would, by looking carefully at lessons

    and decide what worked and what didnt. She knew she had to look at her

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    organisation, and make sure that in addition to school she allowed time for

    herself and family. Her reflection and action allowed her to develop a

    manageable workload, yet still produce exciting innovative lessons, and

    most importantly allow time for herself. Throughout this entire process I

    had very little to do, I allowed Jenny the time to think and plan, I carefully

    listened and if appropriate responded to her ideas, doubts, concerns and

    abilities and gave her the space to think out solutions.

    My critical incident was difficult to identify, but it was a light bulb moment

    when I realised that I was beginning to routinely use reflection in action and

    reflection on action, Schon (1983) , During conversations with Jenny I

    would find myself analysing what was being said and trying to find a

    suitable explanation. or fix, or theory that would immediately fit the situation,

    however I would also, after the meeting, or on the drive home think more

    carefully about what was actually said, the nuances behind statements and

    then formulate new questions to ask, new areas to explore and so on. This I

    feel was benefiting in equal amounts my own professional development,

    and that of the mentee.

    My mentoring experience, which will continue for Jennys probation has had

    a positive effect on my learning and teaching. Regularly viewing another

    teachers work is always good, and allows for the development of my own

    lessons. Being privy to personal attitudes, ethics, ideas, doubts , concerns

    and successes of another teacher and hearing how they are worked out

    with or without advice from me is humbling, and yet again allows scope for

    further reflection.

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    7. Techniques and tools used in the mentoring process

    The importance of body language, location and seating were my first

    priority when meeting with Jenny. I had arranged for our meetings to held

    in our Department office, chosen because it was quiet, away from pupils

    and staff. I had arranged the seats so that we were side by side, so there

    was no indication or presumption of authority, and finally the chairs were

    turned slightly towards each other to give an open body language setting.

    At our first meeting I asked Jenny if she was comfortable with the

    arrangements, suggesting that if not another location could be found. Our

    initial meeting was led by me, but in subsequent meetings the agenda was

    always set by Jenny.

    For the first few meetings I was concentrating on improving my listening

    skills, I was always aware that in conversation with colleagues I felt I had to

    say something, and that had to change with mentoring. I advised Jenny of

    this weakness, knowing that this would not be an easy skill to aquire and

    would most likely need changes to take place in my own basic attitudes as

    suggested by Rogers and Farson (2007), and asked for her support.

    Each meeting I would attempt to actively listen, knowing that this was an

    essential technique to build on the trust set out in our first meetings, and it

    would encourage positive problem solving. I would make every effort to give

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    appropriate non-verbal signs, frequent eye contact, appropriate and

    measured facial expressions such as nods and smiles. In addition I would

    send out encouraging signs to Jenny that I was carefully listening to what

    she was saying, I would use paraphrasing to demonstrate understanding.

    Summarising what was said would also allow me to seek clarification, if

    required in some of the points she was making.

    As the weeks went by I became more skilled in this practice, and I felt that I

    had moved on from being judgemental, giving the benefit of my advice , to

    someone who could actively listen, could be non-judgemental and be happy

    with silence, as this is a key moment where critical thinking is most likely to

    occur. A variation of this silence technique is used in AIFL, where pupils are

    given wait time where they really think about an answer before actually

    saying it.

    I then tried to introduce various language stems, however on occasion this

    seemed very contrived, especially as I had met with Jenny on many

    occasions prior to trying this tool, and she was clearly aware of my style in

    mentoring conversations. In terms of language tools throughout our

    meetings we would use in our conversation, instructional language where I

    may illustrate points from my experience, or make suggestions, and I would

    say that this style of conversation was used least, more commonly used

    was the collaborative approach, this I feel was most frequent due to the

    nature of our relationship. Together we were to approach the issues of

    formative assessment in Jennys classes, and therefore we worked closely

    on lesson plans, evidence gathering, and reflecting on the positives and

    negatives in lessons.

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    Complementing the weekly meetings were the informal observations I

    made of Jennys teaching practice. The lessons observed were varied in

    length, sometimes I would arrange only to see a particular part of a lesson

    and as such come into class at an appropriate time. Other times I viewed

    an entire lesson.

    Each of the observations was planned, the focus was initiated and agreed

    by Jenny, and all follow up sessions dealt only with what was previously

    agreed.

    At an early stage we spoke of the necessity of evidence, in observation the

    evidence I gathered may not reflect the entire picture, and a conversation

    took place regarding the use of audio or video evidence. described as one

    of the most effective ways of enabling a trainee to improve on practice,

    (Carnegie Foundation for the Advancement of Teaching, Web Page

    Undated) Confidentiality was assured, however Jenny was not comfortable

    with this methodology, even though I suggested she observed my teaching

    and made use of the audio-visual equipment in school in observation, but

    again she was not comfortable.

    It was clear from initial observations of Jenny and with conversations with

    her main mentor, that Jenny was demonstrating clearly that she was rapidly

    becoming a very efficient practitioner, she made excellent preparation for

    lessons, and although in the beginning this caused her to stress with regard

    to managing time, with a little guidance she began to plan more effectively

    her lessons to allow her the freedom of more personal time.

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    The tools used to effect here were the selective scripting tool, the seating

    chart movement, interaction and behaviour, (See Appendix F: Seating

    Chart) and the collaborative conversation log, (See Appendix G:

    Collaborative Conversation log) I had seen video evidence from the New

    Teacher Center at the University of California Santa Cruz,(UCSC) where

    new teachers were seen using the tools in the presence of experienced

    mentors, and following observed lessons, each tool was used in order to

    stimulate reflection of the lesson.

    I found these tools to be of great value, my school observation sheet is

    cluttered (See Appendix E: School Observation Tool) but the tools from

    UCSC were easily customisable, they could be used for all or any part of

    lessons, but importantly were in use before the lesson where lesson targets

    could be identified, methods of evidence collection agreed upon and then

    after the lesson the same document was used to aid reflection by

    synthesizing the lesson, drawing conclusions and planning next steps

    (University of Aberdeen Mentoring and Coaching Unit 4 adapted from

    A.Costa and R.Garmston)

    8. Next steps

    The Chartered teacher programme was always going to be a vehicle by

    which I could take steps to improve my teaching practice. I feel this module

    has allowed me to address elements in the Standard for Chartered Teacher

    (CT) relating to Professional Action. The mentoring process gave me the

    opportunity to really investigate and overtake (See Appendix H CT 4.2.1 &

    4.2.2). The mentoring I undertook was emotionally draining, and I felt I was

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    very lucky to mentor a new teacher with fantastic enthusiasm and skills,

    even so I began to look at my own practice more critically than before as a

    result of the skills and abilities I was learning during mentoring. The

    necessary research and reading to put mentoring and coaching into

    practice has allowed me to put into context the undoubted value in Critical

    Self Evaluation.

    With regard to the Standard relating to Professional Values and Personal

    Commitments the mentoring module placed a great deal of responsibility

    onto me. I was partly responsible for allowing the development of a new

    teacher, I can relate back to my probation years and think of the negative

    comments made by experienced teachers, I did not want to be that sort of

    Mentor, I was taking responsibility to ensure my mentee would benefit from

    the process and therefore put a lot of time, and emotion into the task. It was

    and at time of writing still is a privilege to be involved. (See Appendix H CT

    1.2,1.3 & 1.4)

    With reference to the Professional Knowledge and Understanding

    standards, to be an effective Chartered Teacher would involve critical

    understanding of current educational policy and research. The mentee saw

    me as a person who is engaging in this process and would question

    accordingly, especially with regard to assessments and in particular ,

    formative assessment, I therefore feel confident that I have addressed

    issues in this Standard (See Appendix H CT 2.1, 2.2, 2.3 & 2.5)

    Finally in the Standards for Professional Skills and Actions the module has

    necessitated me being enthusiastic, If I was not then what would the

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    mentee think of teaching? I had to learn new skills in communication, from

    listening to seating to conversations, all of these play a very important role

    in how messages are conveyed and received, and ultimately how the

    mentee is allowed to develop. (See Appendix H, CT 3.1, 3.2, 3.3 and 3.4)

    The next step is to build on lessons learned, to take a more active

    leadership role, where I can be a positive influence on colleagues. I will

    continue with my membership on the Effective Learning and Teaching

    Committee, continue to promote the good work done in the Teacher

    Learning Community group as these groups provide the backbone of my

    teaching practice as they each identify and allow understanding of effective

    classroom teaching strategies, which is at the heart of the business of

    teaching, we must be able to effectively provide learning and teaching to

    each and every pupil in our care. Finally I will continue to take advantage

    of the Curriculum for Excellence and the opportunity to develop new and

    innovative materials with my colleagues.

    9. Conclusion

    I feel I now have the enthusiasm, skills and abilities to take on further

    mentoring roles within my school. I also feel that this is an area, where a

    Chartered Teacher could contribute positively in the life of the school, as it

    would be free from any department or managerial conflicts.

    Through engaging in the process I can make a direct comparison with my

    probation period and the Teacher Induction Scheme, and comment that the

    new scheme is effective, it is exciting, it is challenging, but it will produce

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    teachers who want to teach, and critically at an early stage, reflection on

    practice is embedded into the skillset of the new teacher.

    Finally in engaging with the Mentoring programme I can agree with

    Donnelly (2004) who states that Mentoring is not one thing: it is a

    range of

    possibilities.

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