Mercedes-Benz Service Packages..باقات خدمة مرسيدس-بنز

Emirates Motor CompanyP.O. Box 46300, Abu Dhabi, U.A.E.Phone 02 656 7733, Fax 02 656 7966

شركـة االمـارات للسياراتص.ب. 46300، أبوظبي، ا.ع.م.

هاتف 7733 656 02، فاكس 7966 656 02

Service is important and necessary: Hence you should always have an exact overview of the offers and services available. As our valued Mercedes-Benz customer, you expect us to provide reliable maintenance and service for your vehicle at reasonable prices. This is precisely why we have created our Service Packages.

Through the Mercedes-Benz Service Packages, we cover all scheduled maintenance procedures and we make your service costs transparent. Depending on the package duration and mileage, there is a fixed price that covers all included services. This way, you can count on transparent maintenance costs and spare yourself unpleasant surprises. Which package is right for you depends entirely on your requirements:

Our Service Package offer contains three different duration options: 3 years, 4 years and 5 years. For each duration we have prepared four mileage options that cover different yearly mileages. The mileage ranges from 45,000 km to 120,000 km, so you can choose a Service Package that suits your driving needs.

Good Service is priceless.Good prices are fixed.Transparent maintenance costs without surprises.

Mercedes-Benz Service Select covers all scheduled maintenance costs specified by the manufacturer, including filters, operational liquids, and labor. Mercedes-Benz Service Select Plus, in addition to the items included in the Mercedes-Benz Service Select, also covers most important wearing parts.

Transparent costs. No surprises.With our Service Packages you are always on the safe side.

The Service Select Package gives you the chance to purchase the maintenance services your vehicle will need, over the chosen duration and mileage, at a convenient price. It covers the cost of parts, labor and operational fluids needed for the scheduled maintenance operations. You therefore receive clearly defined services with transparent costs.

Mercedes-Benz Service Select. Transparent and plannable maintenance costs.

The Service Select Plus Package offers a higher level of cost security since, supplementary to the maintenance work, it includes the most important wear-and-tear elements:• Brake pads and brake discs• Wiper blades• V-beltYou can expect extensive service benefits with transparent costs on the one hand, and on the other hand, be assured that foreseeable repairs are already covered by a one-off payment.

Mercedes-Benz Service Select Plus. Convenient maintenance and selected wear-and-tear repairs.

1. Maintenance operations according to the manufacturer’s guideline

Service Select Service Select PlusService A • •Engine: change oil and filter • •Add fuel additive • •Replace air filter element • •Clean A/C system • •Replace A/C combination filter • •Inspect brake fluid level • •Perform brake test • •Clean water deflector in engine compartment • •Add windscreen washer additive • •Check lamps in instrument cluster and interior illumination • •Check trunk illumination • •Correct tire inflation pressure • •Check Tirefit tire repair kit and first aid kit expiration date • •Clean and lubricate roof opening system • •

Service Packages: detailed content. The Service Packages cover the cost of labor, parts and operational fluids for all the operations mentioned below.

1. Maintenance operations according to the manufacturer’s guideline

Service Select Service Select PlusService B (includes all Service A operations) • •Check exterior lights for proper operation • •Check operation of headlamp range adjustment • •Check and correct headlamp adjustment • •Windshield wipers , windshield washer and headlamp cleaning system operation check • •

Check all visible parts in engine compartment • •Check power steering oil level • •Check poly-V belt for wear • •Inspect all visible parts of the vehicle underside • •Inspect front axle joint for play and inspect rubber boots • •Check track rod and drag link linkage • •Check propeller shaft flex disks • •Check tires for damage and crack formations • •Replace brake fluid • •Check bodywork for paintwork damage • •Check chassis panels and load bearing body panels • •Front/rear axle : perform oil change on vehicles with locking differential • •

Automatic transmission: perform oil and filter change • •Replace spark plugs • •Replace fuel filter • •Replace coolant fluid • •

2. Wear and Tear items

Brake pads on front and rear axles •Brake discs on front and rear axles •Poly-V belt/powertrain belt •Windshield wiper blades •

• Engine: change oil and filter

• Replace air filter element• Add fuel additive• Add screenwash additive

• Engine: change oil and filter • Replace air filter element• Add fuel additive• Add screenwash additive• Clean A/C system• Replace A/C system

combination filter• Clean and lubricate roof

opening system• Replace brake fluid****

• Engine: change oil and filter • Replace air filter element• Add fuel additive• Add screenwash additive• Automatic transmission:

oil and filter change *

• Engine: change oil and filter • Replace air filter element• Add fuel additive• Add screenwash additive• Clean A/C system• Replace A/C system

combination filter• Clean and lubricate roof

opening system• Replace brake fluid****• Automatic transmission:

oil and filter change **• Replace spark plugs

Service AService A Service BService B

15,000 km 30,000 km 45,000 km 60,000 km

Mercedes-Benz Maintenance. Schedule:As per manufacturer guideline, the service interval for a Mercedes is set at 15,000 km or once every year, depending on which comes first. Bringing your vehicle in will ensure that it runs smoothly and operates the way it was intended to.

*Valid only for: • AMG vehicles• vehicles with CGI engines and 5 speed transmission• vehicles with 7 speed transmission without 7G-TRONIC Plus

• Engine: change oil and filter • Replace air filter element• Add fuel additive• Add screenwash additive• Automatic transmission:

oil and filter change ***

• Engine: change oil and filter • Replace air filter element• Add fuel additive• Add screenwash additive• Clean A/C system• Replace A/C system

combination filter• Clean and lubricate roof

opening system• Replace brake fluid****• Automatic transmission:

oil and filter change *

• Engine: change oil and filter• Replace air filter element• Add fuel additive• Add screenwash additive

Service A Service AService B Service B Service B

75,000 km 90,000 km 105,000 km 120,000 km

• Engine: change oil and filter• Replace air filter element• Add fuel additive• Add screenwash additive• Clean A/C system• Replace A/C system

combination filter• Clean and lubricate roof

opening system• Replace brake fluid****• Automatic transmission:

oil and filter change **• Replace spark plugs• Replace coolant *****• Replace fuel filter *****

The table below gives you an idea on the service operations scheduling according to the vehicle mileage. Depending on how many kilometres you drive every year, additional operations might be necessary and the scheduling could be different. This overview does not cover the requirements for all models. Additional operations and intervals may be valid on AMG, 4Matic or Hybrid vehicles.

** for vehicles not included in the previously mentioned categories*** for C-Class and S-Class model year 2014 onwards**** Brake fluid replacement is scheduled every 2 years***** Coolant and fuel filter replacement is scheduled every 5 years or 150,000 km.

Your benefits at a glance.

Savings By purchasing a Service Package you save up to 25 % on the maintenance costs.

Transparency Service Packages give you the opportunity to know exactly how much the maintenance of your vehicle will cost over the next years.

Fixed costsYou don’t have to worry about the impact of inflation on your maintenance costs since you have fixed what you pay in advance.

Increased vehicle resale valueYour Service Package purchase pays off from the first until the last day. When you decide to sell your Mercedes the Service Package will help you get a better price for it:

• Service history and complete maintenance are guaranteed by Mercedes-Benz for the next owner.

• Included services were performed by properly trained Mercedes-Benz technicians.

• Only Mercedes-Benz GenuineParts are used.

We have prepared different mileage and duration options for our Service Packages so that you can choose the terms that suit your needs best. Come and take advantage of our best Service Package offer!

Emirates Motor CompanyP.O. Box 46300, Abu Dhabi, U.A.E.Phone 02 656 7733, Fax 02 656 7966www.emc.mercedes-benz.com