Autumn 2015 Newsletter

Message from Global Lingo - CEO

Transition and Growth – Planning for the future!It has been six months since I joined Global Lingo and it continues to be a privilege to work with such a talented and committed group. This is the first of, what I hope will become, quarterly newsletters for our customers, partners and employees.

Highlights so far are as follows:

1. Changes to our team and the subsequent growth in our Professional Writing Services (PWS) business. We continue to get recognition for the service we provide to our Transcription and Minute-taking clients.

2. Restructuring of our Translation and Interpreting services (TIS) business to create a sharper more responsive unit with improved turnaround times.

3. The ten new hires to have joined Global Lingo since April this year and the positive impact they have made on the business.

4. Introduction of our new Translation Management System and the opportunities this presents for greater client engagement.

5. Our 2015 performance in Asia Pacific and the impressive contribution this has made to our global business.

6. The significant growth in our certified freelance and partner database for both PWS and TIS.

This is a very exciting time for Global Lingo as we now begin preparations for delivering on our 2016 business plan. We are gradually increasing our presence in North America and will be announcing the opening of our United States office very soon.

My favourite Covey saying is “Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.” Covey, Stephen. R. The 7 habits of Highly Effective People! (Free Press, 1989) p.101.

On that note, what I’ve enjoyed most about working at Global Lingo over the past few months, is witnessing the numerous examples of leadership that our employees demonstrate on an almost daily basis! There is a willingness to take ownership of complex projects and company critical initiatives and a real desire to provide a flexible, high quality service for all our clients.

Great Work Team!

Cluj-Napoca – the Heart of TransylvaniaCluj-Napoca is the historical capital of Transylvania and the location of Global Lingo’s European Languages Services Hub. It is also a vibrant, cultural and educational city. ‘The treasure city’ is situated in the centre of Transylvania, being surrounded on three sides by hills ranging between 500 and 700 meters and it covers an area of 179.5 square kilometers.

It may not be flanked by breath-taking mountains or be as instantly arresting as other cities in Romania, but Cluj is big on charm, and in no time, you’ll be infected by it. Film capital of Romania, the city is bursting with cineastes, as the Transylvania International Film Festival, held each year in the last week of May, attracts plenty of international talent, while the Transylvania Jazz Festival, held in October, represents another cultural highlight.

Cluj-Napoca is “the Heart of Transylvania: It lies in the centre of the country, at the crossroads of many national and international highways. The city is a tourist destination and a starting point for other tourist targets. A cosmopolitan European city and an important destination for business in South Eastern Europe, Cluj-Napoca has a remarkable potential for foreign investments. The rapid growth in the Romanian financial sector and the fact that one of the top 5-banks in the country, Banca Transilvania, has its headquarters in the city, has turned Cluj-Napoca into the financial centre of the country.

A Pole of Diversity

The City of Cluj-Napoca is also a pole of diversity and multiculturalism: it is the place where people, some even speaking different languages, know how to live, to accept and to respect each other’s values in a city that was never a single ethnic group, or a single denomination.

The six state and several private universities located here helped Cluj-Napoca become the city with the largest percentage of student population in Romania. The students make this city their home, and with its busy boulevards, baroque architecture, bohemian cafes, and back streets animated with bon viveurs and subterranean bars, one can only agree why.

The growth of the number of students each year, and the high degree of well-educated people at city level, are two very important causes of both economic growth and raised living standards in the city and area. Due to the high level of education provided by the universities, the city offers a highly skilled labour force.

Creative and Loud

All of the above, plus the flavourful food, and the welcoming feeling one has when visiting Cluj, were the reasons why Global Lingo decided to open an office here. Since 2012, we have managed to put in place a very hands-on financial department and an experienced and dedicated team of project managers and vendor administrators. We are continuing to expand, adding more roles to the team here in Cluj, such as pricing analysts and marketing support for the sales team in the London office.

The team here is creative and loud, enjoys a good laugh and would never turn their backs on any social activities. Most of us are coming from a background of studying foreign languages and working for Global Lingo is the perfect opportunity to continue enjoying our hobbies, while successfully delivering high-quality work. Cluj@global-lingo.com

From across the globe

Cluj-Napoca city centre

Dust a worktop with flour and roll the dough out to about 5mm thick using a rolling pin.

Using the cutter, cut the dough into round shapes, re-rolling the trimmings until all the dough is used.

Next, lightly grease the pan with a smear of lard using a piece of kitchen paper.

Heat the pan over a medium heat and cook the Welsh cakes for about 3 minutes on each side. If they look as if they’re browning too quickly, turn the heat down a bit because it’s important to cook them through – but they should be fairly brown and crisp on the outside.

Leave to cool on a rack, sprinkling both sides of the cakes with granulated sugar.

Recipes from around the worldFor each newsletter we will be providing a recipe from around the world. The only rule is that a member of Global Lingo staff has to have either cooked, baked or eaten the recipe. For this quarter’s edition we have stayed a lot closer to home and provided instructions on how to bake Welsh Cakes or as they are known in Wales Pice Ar Y Maen (cakes on the stone, as they were traditionally cooked on a bakestone).

As Gareth Evans and Mark Williams would say “Just like my Nan used to bake!”

Ingredients 225g self-raising flour 75g caster sugar 55g butter 55g lard 1 teaspoon mixed spice 110g mixed dried fruit 1 egg 10g granulated sugar

Equipment A large frying pan with a flat base 6 - 6.5cm round cutter Small bowl Rolling pin Cooling rack

Method Mix the dry ingredients together (flour, caster sugar and mixed spice), and the rub in the butter and lard until the mixture becomes crumbly (like a biscuit mix).

Then add the dried fruit and mix it in thoroughly.

Beat the egg lightly in the small bowl and add it to the mixture and mix it into a dough.

Profile: Jessica LigeiroJessica Ligeiro is a Team Lead at the Global Lingo, London office. Jessica comes to Global Lingo after having spent several years at one of the largest LSP’s in the industry and is keen to share her vast range of experience and knowledge on the different types of localisation projects and project management methods. After graduating with a degree in Translation and Interpreting of Modern languages, Jessica began her career by completing an internship as a project coordinator at a small translation company in central London.

Jessica is dedicated to continuous process improvements in the face of rapidly evolving and changing markets. She is also extremely results-orientated and proactive in addressing and resolving challenges creatively. Jessica is an enthusiastic team-player with a strong work ethic and advanced problem solving skills.

Jessica is a dual national, Portuguese and British and has spent time living and working abroad, during both her time at university, as well as in a professional capacity. As well as her love for languages and travelling, Jessica’s interests also expand into the auto-mechanical field. Safe to say, she is a true petrol head who relishes the opportunity to get her hands dirty under a car bonnet. Jessica is not only able to help you with your localisation needs, but is also able to advise you on any auto-mechanical problems.

GET IN TOUCH WITH GLOBAL LINGONo matter where in the world you are Global Lingo can help you with your translation, transcription and interpreting projects. We have offices in London in the United Kingdom, Singapore and Cluj in Romania.

www.global-lingo.com www.twitter.com/global_lingo +44 (0) 20 7870 7100

MOVEMBER – The Global Lingo TeamFor the month of November, eight Global Lingo males will attempt to grow a moustache, and raise donations towards the global improvement of Men’s Health. Participants are: Kais Alayej; Jonny Bates; Romain Chapman; Karl Eastwood; Gareth Evans; Paul Fisker; Chetan Khushal and Mark Williams.

The ‘before’ shots are on this page and the ‘after’ shots will appear in the next newsletter!

Global Lingo Team Page for any donations can be found at: https://uk.movember.com/mospace/team/

Singapore ExpansionDue to the increase in client demand for Global Lingo services we have moved to larger offices at:-

143 Cecil Street, #03-01 GB Building Suite (301), Singapore 069542. Our team pictured below can be contacted via Singapore@global-lingo.com