messenger email kim martorano training specialist

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Messenger Email Kim Martorano Training Specialist

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Messenger Email

Kim Martorano

Training Specialist

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Agenda

• Messenger Setup• Configuring Email Preferences

• Establishing Messenger Contacts

• Tools for Setting Contact Preferences • Demographics

• Messenger>Contact Preferences

• My Demographics

• Portal

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Agenda

• Staff Messenger

• Message Designer

• Message Builder

• Sent Messages

• Teacher Messenger• Failing Grades

• Missing Assignments

• Teacher Messages

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Three Delivery Options

• Process Inbox (application & Portal)• Included in base product

• Homepage for staff

• Portal for students and parents/guardians

• Email• Included in base product

• Requires email address and some setup in system

• Voice Messages• Optional

• Requires ShoutPoint services be enabled

• Additional agreement is needed

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Messenger Setup

• Configuring Email Preferences• Prompt Preferences

• System Admin > Preferences > Messenger

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Messenger Setup

• Email Preferences• System Admin > Preferences > Messenger

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Messenger Setup

• Set Contact preferences Individually• Census > People > Demographics

Email address required to use email messenger

Different types of messages

The different types of messages will then be sent to parents via different contact means. (attendance and behavior are routed to this parent at work, while general messages go as emails only.)

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Messenger Setup

• Set Contact Preferences - Batch• System Admin > Messenger > Contact Preferences Batch

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Staff Messenger

• Create a Message• System Admin > Messenger > Staff Messenger

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Staff Messenger

• Select schools to receive message or use Ad Hoc Filter

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Message Designer

• System Admin > Messenger > Message DesignerMessage Designer – Message Designer is used to format messages you wish to send out to Parents and Students, rather than staff members.

As with Staff Messenger, you can create templates should you have a message you wish to deliver frequently, or you can create a New Template. (Open Test Message and show formatting / saving options).

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Message Builder

• System Admin > Messenger > Message Builder• Once you have designed your message, you will now use the Message

Builder to send the message. Union will send the message to everyone represented and of the filters you have selected. Intersection will send your message only to individuals represented in ALL of the filters selected.

Determine your filters, message subject, message type, delivery device and when to send the message.

You can test and preview the message before sending.

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Sent Messages

• System Admin > Messenger > Sent Messages• Show staff and student sent messages

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Teacher Messenger

• Failing GradesThe Failing Grades template is pre-formatted to notify parents of issues with student grades. Teacher can add their own comments, and determine whether they wish to use the progress Gradebook scores, or posted scores for delivery. In addition, they will determine which grades should be considered failing. They will also select which Task(s), Term(s) to include in the message. Finally, they will want to determine whether to allow repeat messages.

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Teacher Messenger• Missing Assignments

The Missing Assignments template works very much like the Failing Grades template. This is preformatted, and looks at assignments that are past due, or flagged as missing in the teacher gradebook. Teachers can select assignments and add comments, if desired. They can review recipients, and preview the notice sent to parents. Missing assignments can also be automated at the school level by setting up the Missing Assignment Scheduler under System Administration > Messenger > Missing Assignment Scheduler

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Teacher Messenger• Why use Teacher Messages

• Field trip reminders

• Call for classroom volunteers

• Weekly newsletters

• Your ideas

• Instruction > Messenger >Teacher Messages

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Recap

• Messenger Setup

• Staff Messenger

• Message Designer

• Message Builder

• Sent Messages

• Teacher Messenger

REPRODUCTION OR QUOTATION, IN WHOLE OR IN PART, IS STRICTLY PROHIBITED.

Copyright ® 2011 Computer Information Concepts, Inc.

Questions?