methods

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1. Introduction 2. Methods 2.1. Data Collection 2.2. Data Analysis 3. Results 3.1. Internet and computing services 3.2. Learning Resources 3.3. Teaching staff and Facilities 3.4. Administration work 4. Discussion 4.1. Internet and computing services 4.2. Learning Resources 4.3. Teaching staff and Facilities 4.4. Administration work 5. Conclusion 6. Recommendation 7. Reference List Appendices

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methodology section

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Page 1: Methods

1. Introduction

2. Methods

2.1. Data Collection

2.2. Data Analysis

3. Results

3.1. Internet and computing services

3.2. Learning Resources

3.3. Teaching staff and Facilities

3.4. Administration work

4. Discussion

4.1. Internet and computing services

4.2. Learning Resources

4.3. Teaching staff and Facilities

4.4. Administration work

5. Conclusion

6. Recommendation

7. Reference List

Appendices

Page 2: Methods

1. Introduction

The services and facilities offered by a university play important roles in enhancing the students’

intellectual and social development. However, at the University Brunei Darussalam (UBD),

some issues hindered the development and improvement could be made in line with what has

been done by the University of Birmingham, one of the top universities in the United Kingdom

where they have been successfully produced high quality graduates. The focus of the report will

be on the issues of the main facilities and services of UBD: internet & computer services,

learning resources, teaching staff & facilities and the administration work. Due to the increasing

number of students of UBD (Kassim, 2014), it is crucial to create a suitable environment to

enhance the intellect and social development of the students which follows the Brunei

Darussalam’s 2035 vision; to create highly skilled and well educated population (Haji Abd

Rahman, 2008). The questionnaires were given to 150 undergraduates from only six faculties in

UBD which might not represent the whole university and improvement to be made will be

limited as only one university was used as a model.

Page 3: Methods

2. Methods

2.1. Data Collection

- 150 students of UBD were involved in this survey - 75 students using paper questionnaire and 75 using online questionnaire.

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