Metrology and Quality ControlTotal Quality Management(TQM)

5S of TQM

351017 Chaitanya Shashikant Dixit351020 Yash Ajay Garje

Vishwakarma Institute of Information TechnologyPune

Total Quality Management(TQM)

• TQM is an all inclusive dynamic process in an organisation to promote improvement in the effectiveness and efficiency of the business.

• TQM describes a management approach to long-term success through customer satisfaction.

• In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.

Principles of TQM

Principles

Management Vision and

Commitment Customer Orientation

Quality Strategy and

Values

Quality Culture

Employee Empowerment

and Participation

Team WorkCommunication

Continuous Improvement

Measurement and Audit

Origin of 5S

• Japanese Quality Expert G.I. Kobayashi suggested 5 basic steps to create a healthy working environment.

• These 5 suggested steps are known as the 5S’s of TQM.

• It results in reduction of waste and optimisation in the productivity by maintaining the orderly workplace to obtain the more consistent operational result.

The 5S of TQM

SORTSEIRI

SET IN ORDERSEITON

SHINESEISO

STANDARDISESEIKETSU

SUSTAINSHITSUKE

Seiri

• Seiri stands for Sorting, Clearing, Classification.• Eliminates all unnecessary items from workplace• Helps unclutter the workplace .Eliminates useless

items like broken tools, obsolete jigs, scrap etc.• Helps to check the JUST IN CASE mentality.

Not required and Out of place tools

RED TAGGEDDisposed Recycled

Reassigned

Seiton

• Seiton means to Straighten, Simplify, Set in order or Configure.

• A place for everything and everything in its place!• Labelled and marked tools and Suitable modular

cabinet for the same• Efficient work flow with accessibility of

frequently used items.• Promotes efficient and effective storage,

neatness and an organised look to the workplace.

Seiso

• Seiso means to Sweep, shine, Scrub, Clean and Check.

• It refers to cleaning the workplace.• We infer that cleaning should be a part of the

daily routine and not an occasional activity.• Maintaining such an environment assists in

locating equipment malfunctioning like leakages, misalignment, undesired vibrations etc.

Seiketsu

• Seiketsu means to Standardize, stabilize or to Conform.• Implementation of standards or rules that everyone in

the organisation must follow is a part of the Seiketsu concept.

• for example the usage and implementation of job cycle chart, visual signs, placards, display boards informing everybody.

• Standardisation also includes preventing accumulation of unnecessary items and preventing procedure from breaking down.

Shitsuke

• Shitsuke means to Sustain and relates to self discipline, custom and practice.

• It says that it is necessary to continuously try to sustain the improved method of doing things, otherwise the achievements of the other 4 steps will not sustain for long.

• Inshort नव्याचे नऊ दिवस नाही करायचे!

Summary

References

• http://leanmanufacturingtools.org/277/5s-posters/

• http://asq.org/learn-about-quality/total-quality-management/overview/overview.html

• http://asq.org/learn-about-quality/lean/overview/five-s-tutorial.html

• https://www.kaizen.com/knowledge-center/what-is-5s.html

Thank you!