Metropolitan Transportation Authority

MTA Bus Time – progress report

Presentation to

Bus Operations Committee

January 23rd, 2012

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Agenda

• MTA Bus Time Deployment Status

• Plans Ahead

Metropolitan Transportation Authority

MTA Bus Time: Progress over last 6 months

• Bus Time Launched on all Staten Island routes on schedule

• Received favorably by bus riders; public; and developer community

• Preparing for wider rollout in parallel with managing Staten Island deployment

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Customers have access to Bus Time using various digital/mobile interfaces

– Web browser - deployed– Mobile website - deployed– Text based access* – being deployed– Quick Response code at bus stops** - being

deployed– Store-front displays – available for 3rd parties

*Guide-a-Ride at stops being rolled out in 6 weeks, users can text intersection/route**Not available until Guide-a-Rides are deployed

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Users are excited by the prospects!

• “I tried that new app this morning and it is absolutely wonderful… It was a pleasure & accurate… This has to be the best thing the MTA has ever done for bus riders… ” – Marie

• “I love the concept of this service.” - John• Is there a timeline as to which boroughs will get bus time

next? - Abba• This new system is fantastic” - Ron• I’m excited at the idea of being able to make a decision based

on bus locations just by looking at my phone - Anonymous

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Plans for 2012 - 2013

• Planning the roll out of Bus Time to remaining four boroughs with Bronx starting next and one more borough before the end of the year

• Remaining borough deployment during 2013