mfx2550_2570_training2
TRANSCRIPT
MFX-2550 / MFX-2570 / MFX-2590
Service Training
MFX-2550 / MFX-2570 / MFX-2590
Introduction
Introduction
This program is designed to provide the basic-level training needed to correctly install and maintain the Muratec MFX-2550, MFX-2570 and MFX-2590 multi-functional products. This training program is for technicians who install and service the Muratec MFX-2550, MFX-2570 and MFX-2590.
Before accessing the other sections of this training program, learn more about the structure of this program and how to use it effectively.
What’s in the Introduction?
Contents - An overview of this program’s content.
Goals - Lists the training goals of this program.
Technical Assessment - Describes the Technical Assessment procedure.
Contents
This training program has 7 sections. You are in the Introduction section, which reviews the contents and goals of the program and explains the certification test.
After viewing the Introduction, you can access the training material in the other sections:
• Product Overview• Machine Installation • Mechanical Overview • Maintenance• Disassembly• Options
Once you have worked through the all the sections, you can test your knowledge by completing the Certification Test at the end of this program.
Training Goals
As a technician, you are responsible for installing, programming, and maintaining the MFX-2550, MFX-2570 and MFX-2590. Using this program, you will learn how to:
• Install and setup the unit.
• Program the initial settings for normal use.
• Understand the mechanical operation of the major systems and sub-systems.
• Use the diagnostic resources including error messages and test modes.
• Explain the available options.
Technical Assessment
After you’ve worked through all the sections of this program, you can apply your knowledge in the Certification Test.
Print out and complete the Certification Test. The questions on the test cover all of the sections that provided you information on the MFX-2550, MFX-2570 and MFX-2590. If you are unsure of an answer, you can return to any section in the program.
Upon completion of the Certification Test, fax it along with the cover page to (469) 429-3465. You will be notified of your results and issued a certificate with a passing grade of 70% or better.
Good luck!
MFX-2550 / MFX-2570 / MFX2590
Product Overview
1. Key Features2. Machine Features3. Scanner Features4. Connectivity Features
Contents
Key Features
MFX-2550 MFX-2570 MFX-2590
25ppm/LTR, Duplex Print
DADF (Single Pass)
Mono LCD
ADF
Color LCD
Built-In Shift Sort
Std. 128MB RAM / Std. 256MB CF Storage
Std. Fax (no 2nd line opt.)
Printers : PCL Board, PS3 Enabler, Barcode/OCR Font Enabler, 1GB CFOthers : 2nd Cassette, FDI IF Cable, Stamp Kit (for DADF model only)
Std. Fax (no 2nd line opt.)
CommonSpecifications
Configurations
Options
Key Features
Key Features
1. Single Pass Duplex Scanning Unit- 20 spm in Ltr/Color/600dpi- 40 images/min in Ltr/Color/600dpi
Note: MFX-2550 supports software duplex scanning feature.
2. Built-In Offset (Shift) Sorting- Combine small-footprint and convenience- Shifting Width: approx. 1inch/24.5mm
Note: This function is supported in MFX-2570/2590
Paper Handling
Key Features
“My MFP” ScreenEach user can place their favorite functions for quicker and easier access.
This screen allows customers to improve document handling productivities.
“My MFP” ScreenEach user can place their favorite functions for quicker and easier access.
This screen allows customers to improve document handling productivities.
2550/2570 - Mono LCD (5.8 inch / QVGA)2550/2570 - Mono LCD (5.8 inch / QVGA)
2590 - Color LCD (8.5 inch / WVGA)2590 - Color LCD (8.5 inch / WVGA)
Quick Access
PCL Print Performance / New Driver GUI
Product PPM Printing Time
MFX-2570 25ppm PPT: 23sec.
MFX-2850 28ppm PPT: 92sec.
Test Chart: MS Power Point File(5 pages/535KB)
Key Features
1. Print Performance 2. New Driver GUI
New driver supports…- Standard TCP/IP port (default), IPP, SMB
- No need to open Web UI when using desktop faxing and security print features.
Key Features
Driver based Security Print and Desktop Faxing
Supports “Automated User Creation (Single Sign On Mode)” by using commonly used account on Windows Active Directory.
Step1. Login
Step2. Authentication
Step3. OK
Step4. MFP creates local user account on itself
Personalized Screen, Address book and storage area
Easy to connect, easy to create and easy to MAKE IT SECURE !
Installation, Personalization and Security
Security (User Login / Port Filtering)Supports 3 types* of user authentication modes and guest account to meet IT manager’s policy.
Network Service Settings ON/OFF(substitute for port-based network filtering)
Key Features
*1. Stand Alone Mode: Unit manages user accounts locally in its database.2. Single Sign On Mode: Unit manages local user accounts coupled with MS Active Directory.3. Network Mode: User uses their accounts on Active Directory to login. No local accounts.
Security (User specific functionality based on login)
Supports “user specific functionality” based on login.
Create the “Policy Name”
Select the users applied to the policy.
Assign the specific functionalities to the policy.
Policy Assignment Steps(Just 3 steps!)
Key Features
Security (SSL Support) - By supporting SSL on SMTP and POP3, users can use Yahoo Mail/Gmail as e-mail accounts for scan to e-mail.
Key Features
Security Encrypted Storage
Key Features
Encrypted read and write
Can’t read CF contents from PC card reader
??
Internal Storage
1. MirroringCan mirror the setting data by using… 1) USB stick memory (export/import) 2) MFP Web Access (export/import) 3) Direct Duplication (via LAN)
Master MachineClones
Mirror Type1 Mirror Type2 Mirror Type3
Purpose Quicker Installations(Machine distribution)
Back Up &Restore
Mode User Mode Service Mode
Mirrored Items
Settings Only(Common Data)
All(incl. Personal Data)
All(incl. IP Add.)
Mirr
orin
g
2. Firmware UpdateCan update the machines by using… 1) USB stick memory 2) HTTP, FTP and SMB (Windows File Share) 3) Fleet Manager Software (Analogue + Internet)
Note:MFX-2550/2570/2590 support “Die Hard” ROM for auto recovery in case of update failureAn
alog
ueH
TTP,
FTP
, SM
BU
SB
Fleet Management
Key Features
Key Features
Scan To USB Stick Direct Print from USB Stick
MFP Firmware Update Mirroring
Note: PDF file created by PC can be directory printed out when PS3 option is set on MFP.
Note: “Setting File” is exported as a encrypted binary file. User can not open it on PC.
Non-Windows OS Support - Improvement/New Feature PCL/PS3 printer
Key Features
1. Supported OS and PDL
2. Supported OS and Protocols
ScanTag (Scan to DMS)-
+
Image Data ( PDF/JPEG/TIFF )
Doc. Info File ( Meta Data:XML, CSV )+
Transmitted Data
XML
Scan to Folder
Step.1: Define DocuIndex Index Fields
Create “DocuIndex Entry” and define each index field on the Web UI.
Once entered, these fields can then be accessed/used from the MFP touchscreen, allowing for metadata insertion at the time of scanning.
Step.2: Scan & Input Tag Info
According to the info registered in Step1, users can enter metadata from the touchscreen and scan the document. Step.4: Forward or Link scanned data into 3rd
parties’ utilities
Referring to the tag information in the index file, the DMS/CMS utility can forward or link the scanned image data to the DMS/CMS.
Shared Folder / FTP Server DMS
Step.3: Scanned Image+Doc. Info file
The scanned image is stored with the metadata file.
import
Key Features
FDI (Foreign Device Interface) for Vending Service
By using this I/F, customer can connect unit to :-Equitrac-Vending machines, etc.
By using this I/F, customer can connect unit to :-Equitrac-Vending machines, etc.
This is FDI IF on the Main-PCB. Above cable will be used to connect between MAIN-PCB and the back panel.
This is FDI IF on the Main-PCB. Above cable will be used to connect between MAIN-PCB and the back panel.
MFP MAIN-PCB Bushing Hole
on the back panel
Vending Machine
FDI Opt. cable
Vendor’s cable
For copy service business at library, etc.
Key Features
FDI (Foreign Device Interface) (Serial Interface)
• To count the printed pages for each user. • ON/OFF the FDI mode by the service function. (Menu, *, 5, 0)• FDI Mode: ON
• It is impossible to print if a FDI device is not connected. • FDI Mode: OFF
• It is possible to print regardless of the FDI device connection.
Key Features
Key Features
Packet CapturingTool on Web IF
Packet CapturingMenu on LCD
Print Data CapturingTool on Web IF
Trouble Shooting ToolsSupports “built-in” type data capturing functionalities. Easier to identify the cause of the trouble. Used in “service mode” only.
(http://<unit’s IP address>/service/ ->put the ID and Password)
Machine Features
Duplex Scan ( 2570/2590)Both sides of the document can be scanned by one-time passing.
Stamp ( 2570/2590 )Confirmation stamp is stamped on the scanned document. (Scan/Fax Mode)
Rotate Copy
In Auto-zoomed copy, and N in 1, the rotate copy is available.
A4
A4A4 A5R
Copy/Scan
71%
Different paper sizesScanning now supports both A4 and Letter sizes.
Color adjustmentThe color parameter can be fine-tuned by users.
Copy/Scan
Printing
Rotate printingFax reception/Combine copying
Rotate Printing (reception)Blue character: rotation print
Sending size
Size of reception ( Automatically reduction )
A3 A4(70%)
F4(70%)
A5R(50%)
A4R A4 F4 A5R(70%)
F4 F4 A4×2 A5R×2
A4 A4 F4 A5R(70%)
A5R A5R A4 F4
Sending size
Size of reception ( 100%:No reduction )
A3 A4×2 F4×2 A5R×3
A4R A4 F4 A5R×2
F4 F4 A4×2 A5R×3
A4 A4 F4 A5R×2
A5R A5R A4 F4
Rotate Printing (combine copy)
• MFX-2550/2570/2590• Previous
A4 A4
Rotate Reception In the fax reception , the rotation print is available.
Fax Driver (Simple Mode)The document can be sent from the fax driver without opening Web browser window (Simple Mode).
ID Check Transmit
Closed CommunicationNew security feature.
Fax
USB HostMain PCB supports “USB host”
• Scan to USBThe scanning document can be stored into USB thumb drive
directly.
• USB to PrintThe image which is in USB memory can be printed on demand.
• Firmware Update It is possible to update by using the ROM data in USB memory.
System
Operation
Job MemoryJob data registration function.It is used instead of “macro program” and “Programmed one-touch”.
Security Function (Fax)Two time of address confirmation, broadcast prohibition, etc
OB (Office Bridge)
SSL (HTTPS/SMTPS/POPS) supported
Image BackupThe OB document is regularly backed-up (push-typed transmission) The stored document can be displayed through by using Web browser.
ThumbnailThe OB documents can be displayed in thumbnails by web browser.
1.backup(SMB/CIFS)
3. get
2.see(http)4.display(http)
Security PolicyThe user policy which has some limitation can be applied. The user can belong to the policy.
Scan Path NotificationURL of the transmission address (Scan to Folder/User) can be notified by e- mail. LAN Speed ChangeAuto-negotiation/10Mbps/100Mbps was supported. OB Document Operation (Panel)
The OB document can be sent as fax document by panel operation.
OB (Office Bridge)
Policy A Policy B
User 1 User 2 User 3
IPP (IPv6)Not only Standard TCP/IP and LPR but also new print protocols are supported.
PS/XPS A new document format is supported.
Adobe PDF Print (Direct Print)Adobe PDF (standard) can be printed directly. (Optional PS is required)
PC Print
Scan Box (TWAIN Box)The scanned document is stored in MFP, then the image is loaded to PC through USB cable.
FDIExternal Foreign Device Interface is supported.
Eco Mode
Storage ExchangeNew secured CF memory as its storage. The CF can be exchanged with other MFP safely, because the data is protected by encryption.
Mirroring MFP settings can be copied (in same settings) into another MFP.
Other
Wording LocalizationThe language file can be over-wrote without up-dating FW.
Network CaptureMFP can capture Network data.
Print Data CaptureMFP can capture PC print data.
Scan Size changeThe maximum size of the scanned file can be adjusted (20-40MB).
Other
Soft Duplex
Auto Distribution (Routing)Forwarding setting was changed.
Energy SavingTwo levels. (Light sleep/Deep sleep). NGP has one level.
Single Sign-OnThere are three kinds of the authentication. (Standalone/Single Sign-On/Network).
Other
ScanTag Set tag data can be individually edited.
InfoMonitorThe notification of the event was changed from broadcast to unicast. It can notify another segment.
RSS (Data format) was supported. We can confirm MFP information by general RSS Reader
Firmware UpdateBy using USB memory, we can up-date the MFP firmware.
Other
JournalOn Journal report, we can confirm the transmitted-history of “ Scan To Email/Folder/FTP”.
CoverPageTwo kinds (Main and OB) of cover page was united to OB.
SNMPAlert MIB was supported.
Document ManagementA new document box (Unread box/Delete box) was added. Color images can be stored and managed in “User Boxes”.
Other
Job Memory
• Not the macro key but the job data is registered.
• As a result, the number of steps of the key was unrestricted.
My MFP Screen
• The shortcut button to various functions can be set.
• The setting is available in each user.
Security
• Switching protection on each mode can be set.
• 22 functions can be individually set to "Protect Off“, "Protect On“ or "Prohibited" .
List
• Review of format• List format is unified to two patterns.
• It’s accumulated in the picture memory just like copying and the fax manuscript. • It is possible to reprint. • Because it enable to print continuously, list is printed quickly.
• The priority cassette setting is added as well as the copy and the fax.
Firmware Update
• The update with USB thumb drive, Server, and RDS is possible.
• The recovery processing by USB is possible even if there is an error while updating it.
Wording Localization
• It is possible to add the wording data by USB thumb drive.• The wording data can be made by describing the translation data
to the Excel file on the outside.
Energy Save Mode
• Energy consumption can be reduced by two stages (the “ Low Power Mode” and the “Sleep Mode”).
• When ENERGY SAVE key is pressed, the machine enter the Low Power Mode, and after the key is held down for 3 seconds, the machine enter the Sleep Mode.
• Energy Save Mode will not activate for the following conditions. • Printer fan is working.• A user is logging in.
Eco Mode ①
• Eco Mode is a setting that the machine will enter automatically the energy save mode for a fixed time to minimize energy consumption.
• The setting screen is displayed after the Mirror lock mode is set off.
• Eco Mode ON• If the machine has been idle for 1 minute, it will
automatically enter the Low Power Mode, and it will enter the Sleep Mode after another 1 minute.
• Eco Mode OFF• If the machine has been idle for 15 minute, it will
automatically enter the Low Power Mode, and it will enter the Sleep Mode after 60 minute.
Eco Mode ②
Billing Information ①
• To prevent the accounting information from disappearing when board is exchanged, counter information and machine serial number are preserved in two places (SRAM in main board and CF in IS board).
• Billing information in two places are compared when the power is turned ON or after counter information is updated, and if there is a difference, IS counter information is updated in main board counter information.
MAIN BOARD
SRAM
IS BOARD
CF
Billing Information ②
• When the error occurs, the counter information maintenance screen is displayed, and the error release is done.
Scanner Features
Scanner Features
Scanning Speed• 20 spm (Ltr, Color, 600dpi)
The number of sheets that can be stored• 66 MB Capacity
Number of Color pages• 30 Pages (Ltr, 600dpi, JPEG, Architectural Chronology test chart)• Copy
• 450 pages (Ltr, ITU-T No1)• Fax
• 4,000 pages (Ltr, Normal, ITU-T No1)
Copy
• Different paper sizes are available.
Scanner Features
Copy• Auto zoomed copy in different series
(Setting )Document size : LetterPaper source : Cassette1 (A4)Reduction : Auto
(Result )Letter (x 94%) ⇒ A4
Scanner Features
FAX
• Different paper sizes are available.
Scanner Features
ScanToXX
• Different paper sizes are available.
Scanner Features
ScanToXX
• Color Adjustment The image quality can be adjusted by five elements.
・ Contrast・ Sharpness・ Hue (fresh color adjustment)・ Saturation (vividness)・ Lightness・ RGB (RGB balance)
Scanner Features
Duplex Scanning (in simplex ADF)
• To scan back side, put the scanned documents into the ADF again without reversing.
Scanner Features
Connectivity Features
• The user can optimize the web screen in user‘s favor. The following setting of each login-user is saved.
Font Size (large, medium, small) Theme Setting (3 patterns) The number of items displayed on a single page
Personalized Web UI
Connectivity Features
Former model 25x0
Network/Print Data Capture
• The capture function has been added into the service function.
MFP PC
Hub※non-intelligent switching hub
MFP PC
Hub Hub
The FE can capture a packet without any special tool.
The FE can retrieve the capture file from MFP by the following:・ HTTP・ e-mail *1・ FTP *1・ Folder *1*1 only Network Capture
Connectivity Features
Auto Distribution (NGP2 Received Fax Forwarding)
Three priority levels (Low, Middle, High) are available.Multiple forwarding settings can be applied at the same time.
Forwarding Priority -
Forwarding Conditions -
Forwarding Period - NGP2 :Month/DateSunday - Saturday or time
Following 4 conditions were added. ・ [Fax No. matches in Adr. book] ・ [Unknown Sender/Junk fax] ・ [Mail adr matches in Adr. book] ・ [Unknown Sender/Junk mail]
*On ‘Test Mode’ lists, we can confirm which settings had matched.
25x0 :Year/Month/DateSunday - Saturday and time
NGP2 : Only one setting (MFP determines automatically) was applied.
Connectivity Features
Scan To User Box (Shared Box)
• NGP2 can scan in color only for Scan-To-Folder.
• 25x0 can scan in color for Scan-To-User (Shared Box).
Connectivity Features
Send OB Document
• 25x0 transmits a message after it converts a color image into a monochromatic image if a user transmits a color image.
FAX or I-FAX
Connectivity Features
High compatibility with HP
• PDL controller board with High quality interpreter software.• Uses Zoran’s IPS as PDL interpreter.
• Printer Driver that supports a lot of OS.
• Supports the following OS:• Mac 10.2/10.3/10.4/10.5• Linux Redhat/Fedora/SUSE/Debian/TurboLinuxFUJI• Unix AIX/Solaris/HP-UX• Other SAP/AS400/Citrix
Zoran’s IPS™ software solution have been recognized for excellence by the independent industry testing and research organizations, BERTL and Buyers Laboratory Inc. (BLI). By the fourth quarter 2008, more than 300 printer, copier and MFP models include Zoran’s IPS™ software solution.
Connectivity Features
Improvement the GUI usabilitywindows printer driver / installer
Basic setting state.
Paper image that reflects setting.
Printer image that shows
installation of option.
Connected image after installing.
Connectivity Features
Cyrillic font
1 Courier
2 Courier Italic
3 Courier Bold
4 Courier Bold Italic
5 Letter Gothic
6 Letter Gothic Italic
7 Letter Gothic Bold
8 CG Times
9 CG Times Italic
10 CG Times Bold
11 CG Times Bold Italic
12 Univers Medium
13 Univers Medium Italic
14 Univers Bold
15 Univers Bold Italic
1 PC Cyrillic
2 PC Ukrainian
3 ISO Latin/Cyrillic
4 Windows Latin/Cyrillic
Symbol SetTypeface
• Cyrillic fonts standard support (PCL5e Only)
Connectivity Features
Barcode/OCR font
• Barcode/OCR fonts optional support (PCL5e Only)
1 UPC-A
2 EAN-8, EAN-13
3 Interleaved 2 of 5
4 Code 39
5 Code 128
6 Codabar (NW-7)
7 MSI Plessey
8 Postnet
1 OCR-A
2 OCR-B
OCRBarcode
Connectivity Features
New function of windows printer driver“Letterhead printing”
• The first page and other pages are fed from another paper tray.
• The letterhead paper is loaded into the tray for the first page, and the normal paper is loaded into the tray for other pages, then the document withletterhead can be printedeasily by using this function.
load
load
Connectivity Features
New windows application“XPS/PDF direct print”
• Application that prints XPS/PDF file without other applications and printer drivers.
PDL
Display and Setting
Drag and drop
Rendering
Viewer
Driver
DirectPrintApplication
Direct print flow
Normal printflow
Connectivity Features
Exchange of PDL board
• The PDL board cannot be exchanged between devices with different features.
• Requirement for exchange is that the following features are the same:• ppm• maximum paper
IMPORTANT
20ppm25ppm
25ppm
25x0 Series
25x0 Seriesother
25x0 Series
25ppm
Connectivity Features
MFX-2550 / MFX-2570 / MFX-2590
Machine Installation
Introduction
There are many programs and features available on the MFX-2550, MFX-2570 and MFX-2590. Some of these should be performed during the installation of the machine, and some can be performed at a later time as they become necessary.
This section of the training program will cover how to set the unit up and the basic initial programming.
The unit is shipped with a CD containing six operator manuals:
User’s Guide
Administrator’s Guide
Copier Guide
Scanner and Fax Guide
Printer Guide
Office Bridge Guide
Each manual contains detailed operational and setting procedures related to that particular section of the unit. Please refer to each manual for additional information.
The Steps to Setup the Machine
Listed below are the steps to set the unit up, install the supplies, connect the unit and perform the initial programming. Please refer to appropriate manual for additional information.
Step 1: Unlock the Mirror Carriage
Step 2: Install the Drum Cartridge
Step 3 Install the Toner Cartridge
Step 4: Loading Paper
Step 5: Connecting the Cables
Step 6: Turn the Power On
Step 7: Turn Off the Transport Mode
Step 8: Energy Save Mode
Step 9: Setting the Paper Size
Step 10: Clear User Data
Step 11: Initial Programming
Step 1: Unlock the Mirror Carriage
Important: In order to avoid damaging the unit, the machine scanner is locked prior to shipping. If you need to relocate the machine, lock the scanner prior to moving it. To lock the scanner, please use the reverse process of the instructions.
1. Slide the scanner locking knob to the back until it clicks in the unlock position.
Step 2: Install the Drum Cartridge
2. Unpack the drum cartridge from its cartonand slide it into the machine until it locksinto place.
1. Open the side cover and front cover.
Drum Yield – 30,000 pages (Letter, 2-page print cycle)
Step 3: Install the Toner Cartridge
1. Turn the toner cartridge lever to the left (unlock position).
2. Unpack the toner cartridge from the carton. Gently shake the cartridge to distribute the toner.
Toner Yield – 16,000 pages (Letter, 6%, 2-page print cycle)
Step 3: Install the Toner Cartridge
3. Slide the toner cartridge into the machine until it locks into place.
4. Turn the locking lever to the right until it locks into place. Close the front cover.
Step 4: Loading Paper
Acceptable paper for the cassette:
1. Pull the handle to open the paper cassette.
Region Paper Size Paper type Quantity
U.S. Letter, Legal, Half-letter
Plain paper (weight:20-24 lbs./60-90 g/m)
500 sheets (weight: 20 lbs./ 60g/m)
Step 4: Loading Paper
2. Press down the paper lifting plate until it locks in position.
3. Adjust the rear paper guide to the desired paper length.
Step 4: Loading Paper
4. Load the paper into the cassette.
5. Pinch the side paper guide and adjust the width of the stack.
Step 4: Loading Paper
6. When setting the paper longer then Letter size, remove the guide stopper from the back of the end guide, and then replace and secure it on the grove in front of the end guide (the guide stopper will be under the paper).
Step 5: Connecting the Cables
Connecting the Modular Cable:
1. Attach two ferrite cores to the modular cable. Make three loops for each ferrite core near the connector of the cable.
2. Connect the modular cable to the telephone LINE jack.
Step 6: Turn the Power On
The machine has both a “main power switch” and “power switch”.Turning the Power ON:
1. Switch the main power switch to ON (I).
The machine has three power-related switches; the main power switch, the power switch and Energy Save.
Step 6: Turning the Power On
2. Press the power switch to turn the machine ON.
Step 7: Turn Off the Transport Mode
1. The machine will show the following message. This indicates the machine is in the transport mode. To turn off the transport mode, press SETTING, *, 1, 4, then select OFF.
Step 8: Energy Save Mode1. Select the Energy Save Mode start time.
No Low Power mode : 1 minute
Sleep Mode : 1 minute
Yes Lower Power Mode : 15 minutes
Sleep Mode : 60 minutes
Step 9: Setting the Paper Size
After loading paper into the paper cassette / bypass tray, you need to set the correct paper size on the control panel by using the following procedure.
1. Press SETTING.
2. Press PAPER SETTINGS.
Step 9: Setting the Paper Size3. Select the paper cassette you want to set.
(Cassette 2 appears only when the optional 2nd cassette has been installed.)
4. Select the paper size, and press ENTER.
Step 10: Clear User Data
It is recommended a “User Data Clear” be performed before beginning programming. User programmed information such as address book entries, date, time, Transmit Terminal Identifier, Subscriber ID, etc, are in the unit’s Random Access Memory (RAM) and on the CF memory card. This does not clear machine parameters, memory switches, unique switches or counters.
1. Press SETTING, *, 0, 2.
2. Press YES.
Step 11: Initial Programming
Certain User Data must be programmed into the unit before using. These “minimum requirements” can be located the User Install program. Items such Time and Date, Receive Mode, TTI, Subscriber ID, etc. must be programmed before using the unit or sending a fax.
1. Press SETTING, MANAGEMENT, USER INSTALL.
Step 11: Initial Programming
2. When the first screen has been entered, press PREV or NEXT to move to the next screen.
3. Select each item and adjust the setting(s) to your preference. After adjusting the setting, press ENTER to save it.
MFX-2550 / MFX-2570 / MFX-2590
Mechanical Overview
1. Printing Section
2. Scanning Section
3. Shift Printing
4. Fuser Section
5. Electrical Section
Contents
Printing Section
Paper Feed Path
DuplexDuplex
1st Cassette1st Cassette MP TrayMP Tray
2nd Cassette2nd Cassette
Printing Section
Process Speed
PaperPasteboardPost CardEnvelope
A4 (Ltr, Lgl) Narrower than A4 (Ltr)
Shorter than A5-R (H-Ltr)
NGP 14 ppm 76.7mm/sec
NGP 20 ppm 109.9mm/sec
25x0 140.8mm/sec 76.7mm/sec
The difference between the NGP and 25x0 is the process speed. The NGP works with one speed, but the 25x0 works with two speeds.Excluding some conditions, 25x0 works basically with 140.8mm/sec.If the width of paper narrower than A4 or Letter, the 25x0 works with 76.7mm/sec.If the length of paper is shorter than A5-R or Half-Letter-R, 25x0 works with 76.7mm/sec (including all size of pasteboard, post card and envelope too).
Printing Section
Image Processing
Drum CartridgeDrum Cartridge
Transfer RollerTransfer Roller
LED HeadLED Head
FuserFuser
The different parts between the NGP and 25x0 are LED Head, Drum cartridge,
Transfer roller and Fuser.
Printing Section
Printer Specification
NGP 25x0
PPM 14/20 ppm 25 ppm
Speed 76.7/109.9 mm/sec 140.8 mm/sec
LED head N/A New Mfg.
Drum Cartridge N/A New Type
Transfer Roller N/A New Mfg.
Transfer Roller Gap No Yes
Fuser N/A New Type
Printing Section
Cross Section of the Drum Cartridge
Change MaterialChange Material
Capacity up(paper dust)Capacity up(paper dust)
FilmFilm
The improved point in drum cartridge.The improved point in drum cartridge.
Change Grid Change Grid
ResinResin
Printing Section
Difference of the grid
Etching
NGP NGP 25x0 25x0
The improved point• Grid pattern changed from oblong to diagonal. • Correspondence to speedup.• Stabilization of the OPC surface voltage.
The improved point• Grid pattern changed from oblong to diagonal. • Correspondence to speedup.• Stabilization of the OPC surface voltage.
Press
Printing Section
Difference of the paper dust capacity
NGP NGP 25x0 25x0
The improved point• 38% paper dust capacity increased.
The improved point• 38% paper dust capacity increased.
CapacityCapacity
Printing Section
Difference of the under guide
NGPNGP 25x0 25x0
The improved point• Maintenance.• Lightens it by using resin.• Prevents paper from rolling in the drum by PTFE sheet.
The improved point• Maintenance.• Lightens it by using resin.• Prevents paper from rolling in the drum by PTFE sheet.
Guide drumGuide drumPTFE sheetPTFE sheet
Printing Section
Difference of the wire cleaning material
NGP NGP 25x0 25x0
The improved point• New charge wire cleaner (wider, more pressure).• Charge wire cleaning effect.• Eliminate black lines.
The improved point• New charge wire cleaner (wider, more pressure).• Charge wire cleaning effect.• Eliminate black lines.
Printing Section
Drum Near End Detection
System is counting the printed page and the driving time.
When the printed page reaches 29,500 sheets or when the driving time reaches 142,000sec, “Drum Near End” warning is displayed.
When the printed page reaches 500 sheets after drum near end warning, “Drum End” warning is displayed and the print operation stops.
Printing Section
Cross Section of the Toner Cartridge
For starter toner cartridgeFor consumable toner cartridge
Toner sensor window
Weight of no toner cartridge : about 1020±10gWeight of no toner cartridge : about 1020±10g
Printing Section
Low Toner Detection
System is checking the sensor output level and the driving time.
When the sensor output level falls below the threshold or when the driving time reaches 81,500sec, “Low Toner” warning is displayed.
When the printed page reaches 100 sheets after low toner warning, “Toner Empty” warning is displayed and the print operation stops.
Printing Section
Cross Section of the Transfer Unit
The improved point• Gap roller on both sides• New material • Correspondence to speedup.
The improved point• Gap roller on both sides• New material • Correspondence to speedup.
Gap Roller Transfer Roller
Scanning Section
Scanning Section
MFX-2550(Low)
MFX-2570(Low Plus)
MFX-2590(High)
PPMPrinter EngineLPHADF Scanner yes(std.) no noDADF Scanner no yes(std.) yes(std.)LampDuplex PrintBuilt-In Finisher(Shift) no yes(std.) yes(std.)BW LCD(5.7inch) yes yes noColor LCD(8.5inch) no no yesFinger Print Reader
Platform25ppm(Letter)
Emerald(NGP) upgradeKyocera
no
LEDScanner
Finisher,etc
Panel
yes(std.)
Specifications
Scanning Section - Design Outline
Dimensions: (2nd Cassette: H 120mm)
MFX-2550 MFX-2570
NGP:490mm
Scanning Section - Design Section
Scanner: ADF Same as NGP
DADF New design (1 path double-sided scanning)FBS New design (High speed compatible, New Panel)
Panel:8.5 inch Color LCD spec.: New, MFX-2590 only
5.7 inch Monochrome LCD spec.: Partly new (LCD Bracket)
Scanning Section - Design Outline
Printer:Mostly same as NGP printer engineFuser unit : New design ( High speed compatible )Finisher : Shift feature new designDriving parts : New Main motor and DUP motor
( High speed compatible)LPH : Change of manufacturer ( OKI→Kyocera )
Electrical parts for Machine:New layout design
Scanning Section - Panel
MFX-2550 / MFX-2570
MFX-2590
Scanning Section - PCB Layout (Rear /Side View)
PCB PCL (Op.)
PCB LPH
PCB H/V PSU
PCB MAIN
PCB IS
PCB NCU
PCB PSU
Scanning Section - FBS
Item Specifications
Scanning method 1 carriage type(Basic layout is the same as NGP.)
Dimensions Same as NGP
Weight Same as NGP
Scanning size Maximum size LEGAL ( back left set basis )
CCD Pixel size 5.25μ/ 2.625μ x 3 line (RGB)* Common with DADF
Light source High brightness white LED array
Scanning resolution 600×600dpi * Color lens is common with DADF.
Scanning speed 2.21 sec. (at Ltr SEF copy) * 2.6 times up than NGP
Specifications
Scanning Section - FBS
Equipped with Low model onlyMFX-2550 / MFX-2570
Scanning Section - FBS
PCB Scanner
Shield PCB Scanner
Scanning Section - FBS
There is the gap between Shaft and Bearing.
Cause of Skew
Traveling direction
Scanning Section - FBS
Addition of Skew Adjustment
Skew Adjustment
Scanning Section - DADF
Item Specifications
Scanning method 1 path double-sided scanning
Dimensions 520 x 350 x 108 (mm)
Weight Less than 5.0 kb (except for hinge)
Scanning size A5 ~ A4 (center set basis)
Paper thickness Single original 35g/ ㎡ ~ 128 g/ ㎡ , Plural original 52 g/ ㎡ ~ 105 g/ ㎡
Number of original 80 sheets A4 (LGL) (80g/ ㎡ )50 sheets A5 (H-Ltr) ~ A4 (LGL) (104.7 g/ ㎡ )
CCD Pixel size 5.25μ/ 2.625μ x 3 line (RGB)* Common with FBS
Light source High brightness white LED array
Scanning resolution 600×600dpi
Scanning speed Color/Monochrome : 20 spm (Ltr_SEF 600dpi)
Mix original No
Life 150,000 sheets
Specifications
Scanning Section - DADF
Separation Parts: PAD method
Scanning Position of surface side
Scanner Unit for reverse side
Document Tray: Same as NGP
Scanning position of reverse side
Stamp
One-way Torque Limiter
DADF Central Cross-Section View (at Cover Open )
Release of nip
Scanning Section - DADF
Skew adjustment for surface side
Scanning Section - DADF
Skew adjustment for reverse side
Scanning Section - DADF
Shift Printing
Shift Printing
Shift Function
Mr. A
Mr. B
Shift Printing
Normal Printing
PDSPDSExit RollerExit Roller Shift Printing
The normal paper output passes the PDS sensor as it passes through Exit Roller. In the shift printing output, the printing path is the same as normal printing path until the PDS sensor. The shift motor moves when the paper passes the PDS sensor and only the Exit Roller transports the paper, and the paper moves to the shift position.
Shift Printing
Normal Position
Shift Position
Shift MotorShift Motor
Shift Distance : 1inchShift Distance : 1inch
Home Position SensorHome Position Sensor Exit Roller UnitExit Roller Unit
Shift Printing
Specifications
NGP MFX2550 MFX2570/2590
Speed 76.7/109.9 mm/sec 140.8 mm/sec
Paper Distance 0.45 sec 0.42 sec 1.10 sec
Shift Time ― ― 1.10 sec
PPM 14/2 ppm 25 ppm 20 ppm
When the shift function is used, the travel time of the shift function is needed. Therefore, paper distance broadens more than normal output. Because it broadens between paper, PPM in the shift output becomes 20 PPM, though the process speed doesn't change.
Fuser Section
Fuser Section
Heat and Pressure FixingHeat and Pressure Fixing
200 (1900)℃200 (1900)℃ 204℃204℃
44.3N (each side)44.3N (each side) 76.4N (each side)76.4N (each side)
Temperature
Pressure
NGP 2550 / 2570 / 2590
700W700W 750W750WHeater Lamp
Fuser Section
Electrical Section
System ConfigurationMFX-2550 MFX-2570 MFX-2590
MAIN MPU SH7203 SH7203 SH7203 SH7706(common) FLASH 16MB 16MB 16MB 4MB
SRAM 128KB 128KB 128KB 128KBModem DFX336 DFX336 DFX336 DFX336
System LSI MD0021 MD0021 MD0021 MD0010DRAM 128MB(32bit) 128MB(32bit) 128MB(32bit) 16MB(+16MB)
EX MEM - - - 32MBUSB host ○(2.0) ○(2.0) ○(2.0) -USB func ○(2.0) ○(2.0) ○(2.0) ○(1.1)
PANEL LCD 5.7inch B/W 5.7inch B/W 8.5inch color 5.7inch B/WMPU - - SH7722 MD9804
SCANNER CCD TCD2915BFG TCD2915BFG TCD2915BFG TCD2908BFG(common) AFE LM98519 LM98519 LM98519 -
Scanner LSI MD0022 MD0022 MD0022 MD0010Image MEM 64MBx3 64MBx3 64MBx3 -
LAMP LED LED LED CCFL
DADF CCD - TCD2915BFG TCD2915BFGAFE - LM98519 LM98519
Scanner LSI - MD0022 MD0022Image MEM - 64MBx3 64MBx3
LAMP LED LED LED CCFL
PRINTER Printer LSI FPGA FPGA FPGA MD0010(common) LPH DLH211P-600GC2-MU DLH211P-600GC2-MU DLH211P-600GC2-MU 51MXF4
IS MPU TX4939 TX4939 TX4939 SH7706(common) FLASH 16MB 16MB 16MB 4MB
DRAM 128MB 128MB 128MB 128MBLSI MD0023A(FPGA)
MD0023C(CODEC)MD0023A(FPGA)
MD0023C(CODEC)MD0023A(FPGA)
MD0023C(CODEC)MD0013
CF Card 256MB 256MB 256MB 128MB
PDL MPU ZORAN ZORAN ZORAN TMS320DM642AZNZ6 DSPDRAM 128MB 128MB 128MB 128MB
2nd LINE - - - ○
NGP2
-
System Configuration
• High Voltage Circuit : same as NGP
• NCU : same as NGP
System Block Diagram
PCB PDL
PCB MAIN
System LSI<MD0021>
ZORAN<Quatro4230C>
SDRAM8MBx2
MPU<SH7203>
SYS-B
US
MODEMDFX336
LPHKYOCERA
DDR2128MB
DD
R-
BU
S
FLASH MEMORY16MBx1
USB Host<ISP1568>
Low modelSystem block diagram
buffer
SYSTEM
-BU
S
LCDCLCD 5.7inch
(BW)
SRAM1Mbx1
PAN
EL-
BU
S(b
uffer
d)
FLASH MEMORY32MB
CF (option)1G
RTC ICRX-4045SA
NCU
MFBS
CCD
MADF
PCB IS (std.)
CPU<TX4939>
DDR128MB
CODEC LSI<MD0023C>
PC
I-B
US
CF256MB
FLASH MEMORY16MB
ETHERNET
FPGA<MD0023A>
SDRAM16MB
PC
I-B
US
Motor Driver
PCB SCANNER
Imageprocessing LSI
<MD0022>DDR
64MBx3
AFE
CHIP2- I/ F(serial 1)
PCB PANEL
input-portbuffer
output-portFF
AHL-71panel cont
PCB LPHFPGA
(PrinterI/F)
Motor Driver
Printersensor
MPri
PCBCONNECT
LPH
LED-LAMP
ADF sensor
Bttry3cell
Motor Driver
DDR128MB
USB2.0 high-speed
Motor Driver
USB func 2.0
MDUPLEX
System Block DiagramPCB SCANNER
PCB PDL
PCB IS(std.)
PCB RADF
PCB MAIN
System LSI<MD0021>
Imageprocessing LSI
<MD0022>
DDR128MB
ZORAN<Quatro4230C>
SDRAM8MBx2
MPU<SH7203>
SYS-B
US
MODEMDFX336
PC
I-BU
S
CPU<TX4939>
DDR128MB
DDR2128MB
DD
R-
BU
S
FLASH MEMORY16MBx1
MFBS
USB Host<ISP1568>
CODEC LSI<MD0023C>
PC
I-BU
S
SYSTEM
-BU
S
LCDC
SRAM1Mbx1
FLASH MEMORY16MB
CF (option)1GB
RTC ICRX-4045SA
PCB R-SCANNER
CCD
CCD
MADF
NCU
CF256MB
FLASH MEMORY16MB
ETHERNET
FPGA<MD0023A>
SDRAM16MB
DDR64MBx3
Motor Driver
AFE
Imageprocessing
LSI<MD0022>
DDR64MBx3
CHIP2- I/ F(serial 1)
CHIP2- I/ F(serial 2)
AFE
DADF sensor
LPHKYOCERA
PCB LPHFPGA
(PrinterI/F)
Motor Driver
Printersensor
MPri
PCBCONNECT
LPH
DADF LED-LAMP
FBS LED-LAMP
Motor Driver
Bttry3cell
Motor Driver
buffer
PAN
EL-
BU
S(b
uffer
d)
Low+ modelSystem block diagram
PCB PANEL
input-portbuffer
output-portFF
AHL-71panel cont
USB2.0 high-speed
LCD 5.7inch(BW)
USB func 2.0
MDUPLEX
MSHIFT
System Block DiagramPCB SCANNER
PCB PDL
PCB IS(std.)
color-LCD-sub-system8.5inch
Thumbnail View(H/M)
PCB RADF
PCB MAIN
System LSI<MD0021>
Imageprocessing LSI
<MD0022>
DDR128MB
ZORAN<Quatro4230C>
SDRAM8MBx2
MPU<SH7203>
SYS-B
US
MODEMDFX336
PC
I-B
US
CPU<TX4939>
DDR128MB
DDR2128MB
DD
R-
BU
S
FLASH MEMORY16MBx1
MFBS
USB Host<ISP1568>
CODEC LSI<MD0023C>
PC
I-B
US
input-portbuffer
output-portFF
SYSTEM
-BU
S
LCDC
USB2.0 high-speed
SRAM1Mbx1
FLASH MEMORY16MB
CF (option)1GB
RTC ICRX-4045SA
PCB R-SCANNER
CCD
CCD
MADF
NCU
CF256MB
FLASH MEMORY16MB
ETHERNET
FPGA<MD0023A>
SDRAM16MB
DDR64MBx3
Motor Driver
AFE
Imageprocessing LSI
<MD0022>DDR
64MBx3
CHIP2- I/ F(serial 1)
CHIP2- I/ F(serial 2)
AFE
DADF sensor
LPHKYOCERA
PCB LPHFPGA
(PrinterI/F)
Motor Driver
Printersenser
MPri
PCBCONNECT
LPH
DADF LED-LAMP
FBS LED-LAMP
Motor Driver
Bttry3cell
CPU<SH7722>
Motor Driver
High modelSystem block diagram
USB func 2.0
MDUPLEX
MSHIFT
Data Flow
IS
Copy Data flow
PANEL system(H)SH-MobileRSH7722( )333MHz
CHIP1<MD0021>
memory controll
FLASH MEMORY
SDRAM
MPU<SH7203>
MODEM
smoothing(enlarge/reduce)
LCDC
SYS DMAC
SH2A360MIPS@200MHz
resolution convfor comm
SYS I/F
FLASH MEMORY
PCIHost/Target
USB Function(HighSpeed)
CHIP2-I/F
layout(rotate/Nin1)
scan imageprocessor
USB Host<ISP1568HL>
CHIP2<MD0022>
image processor
memory control
DDRpage memory
AFE Color CCDCHIP1-I/F
JBIG/Mxx-Dec.
JBIG/Mxx-Enc.
PC
I-B
US
SLI
NK
LPH-I/F(FPGA) LED HEAD
JBIG/Mxx-Dec.
JBIG/Mxx-Dec.
layout(rotate/Nin1)
DDR
EncoderJPEG/JBIG/Mxx
rotate
USB Highspeed
FPGA
MN86065
FLASH ROM128Mb × 2
SDRAM256Mb × 4 USB
J PU
SDRcntl
VIOCEU( )
FRAM256Kb
LCDCColor LCD
duplex scanfor L+/ H
for encode data
for image data
SCAN
①
②
③④
CHIP3<MD0023C>MPU<TX4939>
DDR_Cntl.
TX49/H4400MHz
IPsecaccelerator
DDR
PCI_Cntl.
EtherMAC
ATAC
SYS-I/F
FLASH ROM128Mb
FPGA<MD0023A>
PCI-I/F F_JPEG4Cjpeg-decode
Image processorthumbnail( )
resolution conv( )
PHYKSZ8041NL
CF CARD
MONO-SCALER
TTMXETMXX-encode
TTMXDTMXX-decode
SDRAM
TTJBDTJBIG-decode
TTJBETJBIG-encode
F_JPEG4Cjpeg-encode
B/W LCD(L,L+)
for L/ L+
for H
Data Flow
ISMD0023CMPU<TX4939>
DDR_Cntl.
TX49/H4400MHz
IPsecaccelerator
DDR
PCI_Cntl.
EtherMAC
ATAC
SYS-I/F
FLASH ROM128Mb
MD0023A
PCI-I/F F_JPEG4Cjpeg-decode
Image processorthumbnail( )
resolution conv( )
PHYKSZ8041NL
CF CARD
MONO-SCALER
TTMXETMXX-encode
TTMXDTMXX-decode
SDRAM
TTJBDTJBIG-decode
TTJBETJBIG-encode
F_JPEG4Cjpeg-encode
FAX TX
PANEL systemSH-MobileRSH7722( )333MHz
CHIP1<MD0021>
memory controll
FLASH MEMORY
SDRAM
MPU<SH7203>
MODEM
smoothing(enlarge/reduce)
B/W LCD(L,L+)
LCDC
SYS DMAC
SH2A360MIPS@200MHz
resolution convfor comm
SYS I/F
FLASH MEMORY
PCIHost/Target
USB Function(HighSpeed)
CHIP2-I/F
layout(rotate/Nin1)
scan imageprocessor
USB Host<ISP1568HL>
CHIP2<MD0022>
image processor
memory controll
DDRpage memoru
AFE CCDカラーCHIP1-I/F
JBIG/Mxx-Dec.
JBIG/Mxx-Enc.
PC
I-B
US
SLI
NK
LPH-I/F(FPGA) LED HEAD
JBIG/Mxx-Dec.
JBIG/Mxx-Enc.
layout(rotate/Nin1)
DDR
EncoderJPEG/JBIG/Mxx
rotate
for L/ L+
USB Highspeed
FPGA
MN86065
FLASH ROM128Mb × 2
SDRAM256Mb × 4 USB
J PU
SDRcntl
VIOCEU( )
FRAM256Kb
LCDCLCDカラー
duplex scanfor L+/ H
for encode data
for image data
I- FAX TX
FAX TX
①
①②
②
③
④
for High
Data Flow
ISMD0023CMPU<TX4939>
DDR_Cntl.
TX49/H4400MHz
IPsecaccelerator
DDR
PCI_Cntl.
EtherMAC
ATAC
SYS-I/F
FLASH ROM128Mb
MD0023A
PCI-I/F F_JPEG4Cjpeg-decode
Image processorthumbnail( )
resolution conv( )
PHYKSZ8041NL
CF CARD
MONO-SCALER
TTMXETMXX-encode
TTMXDTMXX-decode
SDRAM
TTJBDTJBIG-decode
TTJBETJBIG-encode
F_JPEG4Cjpeg-encode
FAX RX
PANEL systemSH-MobileRSH7722( )333MHz
CHIP1<MD0021>
memory controll
FLASH MEMORY
SDRAM
MPU<SH7203>
MODEM
smoothing(enlarge/redduce)
B/W LCD(L,L+)
LCDC
SYS DMAC
SH2A360MIPS@200MHz
resolution convfor comm
SYS I/F
FLASH MEMORY
PCIHost/Target
USB Function(HighSpeed)
CHIP2-I/F
layout(rotate/Nin1)
scan imageprocessor
USB Host<ISP1568HL>
CHIP2<MD0022>
image processor
memory controll
DDRpage memory
AFE Color CCDCHIP1-I/F
JBIG/Mxx-Dec.
JBIG/Mxx-Enc.
PC
I-B
US
SLI
NK
LPH-I/F(FPGA) LED HEAD
JBIG/Mxx-Dec.
JBIG/Mxx-Enc.
layout(rotate/Nin1)
DDR
EncoderJPEG/JBIG/Mxx
rotate
for L/ L+
USB Highspeed
FPGA
MN86065
FLASH ROM128Mb × 2
SDRAM256Mb × 4 USB
J PU
SDRcntl
VIOCEU( )
FRAM256Kb
LCDCLCDカラー
duplex scanfor L+/ H
for encode data
for image data
I- FAX RX
FAX RX
①
①
②
②
③
④
for High
Data Flow
ISMD0023CMPU<TX4939>
DDR_Cntl.
TX49/H4400MHz
IPsecaccelerator
DDR
PCI_Cntl.
EtherMAC
ATAC
SYS-I/F
FLASH ROM128Mb
MD0023A
PCI-I/F F_JPEG4Cjpeg-decode
Image processorthumbnail( )
resolution conv( )
PHYKSZ8041NL
CF CARD
MONO-SCALER
TTMXETMXX-encode
TTMXDTMXX-decode
SDRAM
TTJBDTJBIG-decode
TTJBETJBIG-encode
F_JPEG4Cjpeg-encode
list print
PANEL systemSH-MobileRSH7722( )333MHz
CHIP1<MD0021>
meomry controll
FLASH MEMORY
SDRAM
MPU<SH7203>
MODEM
smoothing(enlarge/reduce)
B/W LCD LCDC
SYS DMAC
SH2A360MIPS@200MHz
resolution convfor comm
SYS I/F
FLASH MEMORY
PCIHost/Target
USB Function(HighSpeed)
CHIP2-I/F
layout(rotete/Nin1)
scan imageprocessor
USB Host<ISP1568HL>
CHIP2<MD0022>
scan imageprocessor
memory controll
DDRpage memory
AFE CCDカラーCHIP1-I/F
JBIG/Mxx-Dec.
JBIG/Mxx-Enc.
PC
I-B
US
SLI
NK
LPH-I/F(FPGA) LED HEAD
JBIG/Mxx-Dec.
JBIG/Mxx-Enc.
layout(rotete/Nin1)
DDR
EncoderJPEG/JBIG/Mxx
rotate
for L/ L+
USB Highspeed
FPGA
MN86065
FLASH ROM128Mb × 2
SDRAM256Mb × 4 USB
J PU
SDRcntl
VIOCEU( )
FRAM256Kb
LCDCColor LCD
duplex scanfor L+/ H
for encode data
for image data
List image making
①②
List data from MPU
for High
Data Flow
ISCHIP3<MD0023C>MPU<TX4939>
DDR_Cntl.
TX49/H4400MHz
IPsecaccelerator
DDR
PCI_Cntl.
EtherMAC
ATAC
SYS-I/F
FLASH ROM128Mb
FPGA<MD0023A>
PCI-I/F F_JPEG4Cjpeg-decode
Image processorthumbnail( )
resolution conv( )
PHYKSZ8041NL
CF CARD
MONO-SCALER
TTMXETMXX-encode
TTMXDTMXX-decode
SDRAM
TTJBDTJBIG-decode
TTJBETJBIG-encode
F_JPEG4Cjpeg-encode
Preview & thumbnail
PANEL systemSH-MobileRSH7722( )333MHz
CHIP1<MD0021>
メモリ・コントロール
FLASH MEMORY
SDRAM
MPU<SH7203>
MODEM
smoothing(enlarge/reduce)
B/W LCD LCDC
SYS DMAC
SH2A360MIPS@200MHz
resolution convfor comm
SYS I/F
FLASH MEMORY
PCIHost/Target
USB Function(HighSpeed)
CHIP2-I/F
layout(rotate/Nin1)
scan imageprocessor
USB Host<ISP1568HL>
CHIP2<MD0022>
scan imageprocessor
memory controll
DDRpage memory
AFE Color CCDCHIP1-I/F
JBIG/Mxx-Dec.
JBIG/Mxx-Enc.
PC
I-B
US
SLI
NK
LPH-I/F(FPGA) LED HEAD
JBIG/Mxx-Dec.
JBIG/Mxx-Enc.
layout(rotate/Nin1)
DDR
EncoderJPEG/JBIG/Mxx
rotate
for L/ L+
USB Highspeed
FPGA
MN86065
FLASH ROM128Mb × 2
SDRAM256Mb × 4 USB
J PU
SDRcntl
VIOCEU( )
FRAM256Kb
LCDCColor LCD
duplex scanfor L+/ H
for encode data
for image data
Normalaccumation
Pri- reduction
④B/W ①
②
②’Pri-reduction
normal accumlation
③
④’color
SCAN
for High
Scanner Image Processing
Scanner Image Processing LSI
Color image processes are…
Line-gap (R,G,B) revision
Enlarge/reduce
Color conversion (RGB⇔ Lab ,YCbCr,etc)
Color correct
Rotate
JPEG encode
B/W image processes are…
Modification back-ground
Binarize (Dither ,error-diffusion, etc)
JBIG/MH/MR/MMR encode
Scanner Image Processing
line-gaprevision
γ -revision
colorconv1
back-ground
resolutionconv
colorconv2
filtercolor
correct1color
correct2line
reductioncoloradjust
edgeemphasis
Color Image Data Flow
Scanner Image Processing
Copy Mode
CONTRAST Text Text&Photo Photo BackgroundDark Half Tone Half Tone Half Tone Half Tone
--- Half Tone Half Tone Half Tone Half ToneNomal Half Tone Half Tone Half Tone Half Tone
--- Half Tone Half Tone Half Tone Half ToneLight Half Tone Half Tone Half Tone Half ToneAuto Half Tone Half Tone Half Tone Half Tone
Half Tone is processed by error-diffusion method
COPY MODE(600X600)
Input Level from CCDWhite Black
Whi
teBl
ack
Out
put l
evel
to P
rinte
r
Photo Mode
Text Mode
Photo/Text Mode
Scanner Image Processing
Scan Mode
Input Level from CCDWhite Black
Whi
teBl
ack
Out
put l
evel
to P
rinte
r
Photo Mode
Text Mode
Photo/Text Mode
CONTRAST Text Photo AutoDark Half Tone Half Tone Half Tone
--- Half Tone Half Tone Half ToneNormal Half Tone Half Tone Half Tone
--- Half Tone Half Tone Half ToneLight Half Tone Half Tone Half Tone
Half Tone is processed by error-diffusion method File format : TIFF ,PDF
SCAN MODEB/W (600X600 , 300X300 , 200X200 ,100x100)
SCAN MODEColor (600X600 , 300X300 , 200X200 ,100x100)
CONTRAST N/AN/A R,G,B 8bit data
File format : JPEG ,PDF
Scanner Image Processing
Color Image Adjustment
• Contrast
• Sharpness
• Hue
• Saturation
• Lightness
• RGB
Scanner Image Processing
Color Image Adjustment
• Contrast
Contrast with seven phases by a brightness (Y) conversion characteristic
Y-output
0 ( dark )Y-input
100% ( bright )
100%( bright )
No adjustment
up
down
Scanner Image Processing
Color Image Adjustment
• Sharpness
Sharpness with seven phases by smoothing and edge emphasis
Edge emphasis
smoothing
Smooth Clearly
strong weak
weak strong
Output image
(OFF)
Scanner Image Processing
Color Image Adjustment
• Hue
Hue with seven phases by polar coordinates conversion
( red )- 0 +( green )
Cb (b)
0Cr(a)
No adjustment
up
down
Hue
Scanner Image Processing
Color Image Adjustment
• Saturation
Saturation with seven phases by Cr/Cb conversion characteristic
-: The color taste becomes almost gray.
+: The color taste becomes vivid.
Cr/Cb output
Cr/Cbinput
+100%
0No adjust
up
down
-100%
+100%
achromatic color
- 0 +
Scanner Image Processing
Color Image Adjustment
• Lightness
Lightness with seven phases by a brightness (Y) conversion characteristic
Y-output
0 ( dark )Y-input
100% ( bright )
100%( bright )
No adjustment
up
down
Scanner Image Processing
Color Image Adjustment
• RGB
Coordinate with seven phases the hue of each color About R/G/B.
output
0 ( dark )input
100% ( bright )
図 3 RGB 変換特性
100%( bright )
No adjustment
up
down
SensorsCode Name Detects Sensor type
ADF TXIL Interlock switch Scanner cover open or close MechanicalSW
DS1 Document sensor1 Presence of document in feeder Photo interrupter
DS2 Document sensor2 Leading and trail ing edge of document Photo interrupter
APS ADF permit sensor Platen cover quite close or not Photo interrupter
DADF TXIL Interlock switch Scanner cover open or close Photo interrupter
DS1 Document sensor1 Presence of document in feeder Photo interrupter
DS2 Document sensor2 Leading and trail ing edge of document Photo reflector
DS3 Document sensor3 Leading and trail ing edge of document for back-side Photo reflector
APS ADF permit sensor Platen cover quite close or not Photo interrupter
DRS Document resist sensor Detects the tip of document Photo interrupter
FBS HS Home positison Mirror carriage position Photo interrupter
PRINTER PSS Paper supply sensor Detects paper feeding out of cassette/tray Photo interrupter
1st CASSETTE JAMC1 1st casette jam access cover sensor Detects the side cover open or close Photo interrupter
OPEN1 1st casette open sensor Detects the 1st paper cassette open or close Photo interrupter
PES1 1st casette empty sensor Detects presence of recording paper in the 1st paper cassette
Photo interrupter
TRAYS Tray sensor Detects presence of recording paper in the bypass tray Photo interrupter
PDS Paper discharge sensor Detects paper pass at paper exit. Photo interrupter
TS1 Toner sensor1 Detects the toner empty for small capacity toner cartridge Photo interrupter
TS2 Toner sensor2 Detects the toner empty for large capacity toner cartridge Photo interrupter
COVER Cover switch Printer cover open or close MechanicalSW
DUPS Duplex paper sensor Detects paper pass of the duplex printing paper Photo interrupter
HP SHIFT Position sensor SHIFT tray position Photo interrupter
2nd CASSETTE JAMC2 2nd casette jam access cover sensor Detects the 2nd paper cassette side cover open or close Photo interrupter
OPEN2 2nd casette open sensor Detects the 2nd paper cassette open or close Photo interrupter
PES2 2nd casette empty sensor Detects presence of recording paper in the 2nd paper cassette
Photo interrupter
Power Supply
• Output voltages : +24VDC (*) ,+3.3VDC(*) ,+5VDC (*),+12VDC
(*)Output is cut in Power-save mode
• Fuser heater control
• If an over-voltage is sensed in the secondary circuit, power is interrupted.
HEATERCONTROLL
SURGEABSORBER
NOISEFILTER
PWMCONTROL
DC/ DC
OVERVOLTAGEDETECTOR
+
-
~ ~
DC/ DC
DC/ DC
AC
HEATERHT1HT2
+24V
+24VP
GND
+12V
+5V
+3.3V
MFX-2550 / MFX-2570 / MFX-2590
Maintenance
Maintenance
1. Maintenance Schedule2. Troubleshooting Outline3. Error Message - “Lamp error. Call For Service”4. Error Message - “Checkout error: xx”5. Error Reports6. Error Codes7. Field Service Program Modes8. Test Modes9. Adjustments
Maintenance Schedule – Scanning Section
* Replace these parts at the same time. ** Clean when image quality problem occurs.
Part Name
Maintenance Cycle (pages)FEM Reference
PageClean Replace
Control Panel Wipe with soft cloth. -
Mirrors** - -
ADF Glass
Wipe with soft cloth dampened with water. If that does not clean the part, wipe first with a soft cloth dampened with natural detergent, then wipe it with a soft cloth dampened with water.
-
Document Glass -
Platen Cover -
Platen cover pad -
Covers - 5-30
Assy Piece Separator* 60,000 or 2 years
5-16
Roller Separate* 60,000 or 2 years
5-12
Roller Pickup* 60,000 or 2 years
5-12
Roller Feed / Roller Press - 5-13
Roller Exit ADF / Roller Press - 5-15
Lamp 20,000 hrs or 70% intensity
5-28
Maintenance Schedule – Printer Section
* Replace these parts at the same time.
Part Name
Maintenance Cycle (pages)FEM Reference
PageClean Replace
Printer Head Pull the cleaning rod. See “Users Guide”
Roller Pickup*
Wipe with a soft cloth dampened with alcohol.
60,000 or 2 years 5-82
Assy Piece Pressure* 60,000 or 2 years 5-83
Roller Feed (Cassette 2) / Roller Press
- 5-87
Roller Feed Duplex / Roller Press
- 5-72
Roller Pickup MP 60,000 or 2 years 5-67
PAD Pressure MP 60,000 or 2 years 5-67
Roller Register / Roller Press
- 5-63
Roller Exit / Roller Press - 5-71
Fuser - 100,000 5-68
Roller Transfer - 60,000 5-60
Filter VOC - TBD 5-81
Troubleshooting Outline
Introduction
Some MFX-2550, MFX-2570 and MFX-2590 problems may be diagnosed by observing the machine’s performance, but communication and signal problems are more difficult to identify.
The unit’s are equipped with resources to help identify errors and to allow control of certain machine functions and settings. Some of these resources include:
LCD Error Messages – User Error Messages the user can correct and Service Call Errors that require a technician’s help.
Error Reports / Error Codes – Printed reports showing dialing, reception, or transmission error codes and the possible cause for the error.
Field Service Program Modes – Test modes that allow adjustments to machine settings and the ability to perform diagnostic tests. Using one or a combination of the resources, many machine problems can be diagnosed to a specific cause or faulty part.
Error Message – “Lamp error. Call For Service”
“Lamp error. Call For Service”
When certain machine problems occur, the LCD will show a “Lamp error. Call For Service” message. “Lamp error. Call For Service” indicates the scannre LED is dim or inoperable.
1. Has the LED been illuminated? Yes
No
Check No. 2
Check No. 7
2. Is the CCD harness connecting correctly? Yes
No
Check No. 3
Connect the harness
3. Are the sheet document press or background dirty? Yes
No
Clean, or replace them
Check No. 4
4. Are the document glass or the mirrors dirty? Yes
No
Clean, or replace them
Check No. 5
5. Are the mirror carriage belt or home sensor attached correctly?
Yes
No
Check No. 4
Reattach them
6. If the home sensor or connecting harness are replaced, the symptom will be fixed.
Yes
No
Replace the sensor or the harness
Check No 7
7. If the LED board or the connecting harness are replaced, the symptom will be fixed.
Yes
No
Replace the carriage or the harness
Check No. 8
8. If the carriage or connecting harness are replaced, the symptom will be fixed.
Yes
No
Replace the circuit board or harness
Check No. 9
9. If the Main Control Board or connecting harness are, the symptom will be fixed.
Yes
No
Replace the Main Control Board
Replace the machine
Error Message - “Checkout error: xx”
“Check out error: xx:”
When “Checkout error : xx” message appears in the display, this indicates a problem has occurred in the printing section of the unit. Below is a list of the possible error messages:
Code Error Message
08 RX Motor Error
0B Fan Error
18 Fuser Error
1E Drum Cartridge Fuse Error
47 Toner Cartridge Fuser Error
Error Reports
Error Reports
If an error occurs during a communication, a “Check Message” will be printed. The following provides an explanation of the information found on the check messages.
• A possible solution to the problem• The date and time of the attempted communication• The sending Location (if the remote fax has a Location ID)• The number of pages which got through before the error terminated the call• The error Code• The sample document
Error Reports
Error Reports
You will also see a code listed in the Result column of the report. Result codes indicate the specific problem encountered:
• “D” error codes occur while dialing
• “T” error codes occur during transmission
• “R” error codes occur dialing reception
Error Codes
Error Codes
Error Codes
Error Codes
Field Service Program Modes
Field Service Program Modes
The units feature test modes that allow adjustments to machine settings and the ability to perform diagnostic tests. Using one or a combination of these, many machine problems can be diagnosed to a specific cause or faulty part.
This section list some of the resources available. Refer to the Service Manual for a complete listing and explanation.
Field Service Program Modes
Machine Parameters Setting, *, 0, 0Used to set or clear machine parameters.
Memory Switches Setting, *, 0, 1Used to set or clear memory switches.
Unique Switches Setting, *, 0, 4Used to set or clear Unique switches.
The soft switches (Machine Parameters, Memory Switches, and Unique Switches) are used to program the machine’s internal parameters. Soft switches may need to be adjusted to solve dialing problems and communication problems that occur during transmission or reception. Adjustments to the parameters for printing are also needed when print registration is incorrect and to parameters for scanning when scan position is incorrect.
Field Service Program Modes
User Data Clear Setting, *, 0, 2
User programmed information such as address book entries, date, time, TTI, Subscriber ID, etc., are stored in the unit’s Random Access Memory (RAM) and on the CF memory card on the network board. This function does not clear the soft switches or counters. It is recommended a User Data Clear be performed during installation
All RAM Clear Setting, *, 0, 3
The All RAM Clear setting will erase all user programmed information, all documents in memory and reset the memory switches and unique switches to factory defaults. This function may also be used to try and clear a machine malfunction or lock up. If possible, when a All RAM Clear is used, it is advisable to print the machine settings, address book entries to help in reprogramming this information.
Field Service Program Modes
All RAM Clear vs. User Data Clear
All RAM Clear User Data Clear
Machine Parameter
Memory Switch X
Unique Switch X
Consumable Order Sheet
Life Monitor
Journal X X
Stored Images X x
Serial Number
Network Switch X
Network Capture X
Dial Option Conversion X
IFAX Detail Status x
Field Service Program Modes
T.30 Monitor Print Setting, *, 0, 5
This mode causes the unit to print a G3 procedural summary of the last fax communication. The communications on the journal list are also able to be printed out.
Printer Maintenance Mode Setting, *, 0, 6
This mode is used in the following cases:
Field Service Program Modes
Printer Maintenance Mode:
1. When the Fuser Unit and / or Transfer Roller have been replaced use this mode to increment the number of Fuser Units and / or Transfer Rollers replaced as shown in the Life Monitor.
Field Service Program Modes
Printer Maintenance Mode:
2. When “Checkout error : xx” message appears in the display, use this mode to determine the cause.
* Possible error messagesCode Error Message
08 RX Motor Error
0B Fan Error
18 Fuser Error
1E Drum Cartridge Fuse Error
47 Toner Cartridge Fuser Error
Field Service Program Modes
Printer Maintenance Mode:
3. The unit is capable of sending an email notification to preprogrammed locations when the “Checkout error : xx” condition occurs. Use this mode to enable this feature and register the email locations.
Field Service Program Modes
Service Report Printing Setting, *, 0, 7
This mode allows the Service Report to be printed from the control panel at any time. This function is useful for the technician to print out to obtain the machine’s usage, counts, and error history.
Monitor Speaker Setting, *, 0, 8
This mode allows the transmit and receive fax communication to be heard through the unit’s monitor speaker. This function is useful for diagnosing dialing and communication problems.
Field Service Program Modes
Test Modes Setting, *, 0, 9
This mode offers the ability to view counters, print test patterns and perform diagnostic tests. Included are:
• Life Monitor• Test Pattern Print• Feeder Test • Background Level• Make Color Gamma• Select Color Gamma
Field Service Program Modes
Life Monitor
The Life Monitor displays the current firmware revisions, total number of pages scanned, printed, and transmitted, the number of drums replaced and the total page count on the current drum.
• ROM Ver.0 – displays main control board software revision• ROM Ver.1 – displays network software (Office Bridge) version• ROM Ver.2 – displays PDL (printer description language) version
Field Service Program Modes
Life Monitor
Pressing DETAIL will display the following:
Field Service Program Modes
Life Monitor
Pressing DETAIL will display the following:
Field Service Program Modes
Test Pattern Print
The Printer Test mode offers 10 different test patterns. When executing the printer test, the cassette or tray can be selected and the number of pages can be entered.
Field Service Program Modes
Feeder Test
The Feeder Test discharges all documents in the automatic document feeder (ADF) at a constant speed. The number of pages feed through the feeder will be displayed.
Field Service Program Modes
Background Level
The background level is an established threshold used to help measure the reflective ability of a scanned document. This threshold can change if the scanner LED, scanner assembly (CCD), or Main Control Board is replaced. Use this mode to reset the threshold when these items are changed. The Background Level modes allows the threshold level to be set without erasing memory.
Field Service Program Modes
Make Color Gamma
The machine has a color gamma data table for color scanning correction. The color gamma table adjusts the RGB color balance and is unique per machine because of optical variations. Both the main control board and compact flash memory card keep the color gamma data table.
This mode is used to make the color gamma data table.
This mode should be performed when the LED is changed and when the main control board and compact flash card are changed at the same time.
A special test chart is required to perform this procedure.
Note: Because the color gamma data table is stored on both the main control board and compact flash card, this procedure should not have to be performed as long as the main control board and compact flash card are not changed at the same time (see Select Color Gamma).
Field Service Program Modes
Select Color Gamma
The machine uses a color gamma data table for color scanning correction. The same data is stored on the main control board and compact flash card. If either the main control board or compact flash card, perform this procedure to remake the data table from one to the other.
Field Service Program Modes
Print Parameters Settings Setting, *, 1, 0
This mode prints a list of the machine parameters, switch settings and unique switches showing the default settings and current settings.
Factory Functions Setting, *, 1, 1
This mode provides several diagnostic tests. Include are the following:
Test Contents
LED Test Lights all the LED lamps on the control panel.
LCD Test Displays test patterns on the LCD to check for inoperable pixels.
Panel Test Displays the key name on the LCD when the control panel keys are pressed.
SRAM Test Checks if the SRAM is working (fax numbers are garbled).
DRAM Test Checks if the DRAM is working.
RTC Test Factory use only.
Page Memory Test Checks if the paper memory is working (printed images are wrong))
Pseudo Ring Checks the bell of the external telephone and pseudo ring)
Serial number writing TBD
Field Service Program Modes
Line Tests Setting, *, 1, 2This modes offers several internal tests and the ability to monitor certain output functions. Includes are Relay Test, Tonal Signal Test and DTMF Output Test.
Relay Test – Tests the relays in the NCU board.
Tonal Signal – Tests the modem by outputting communication signal through the unit’s speaker.
DTMF Output – Tests the modem by outputting DTMF tones through the unit’s speaker.
Field Service Program Modes
Mirror Carriage Transfer Mode Setting, *, 1, 4
The unit is shipped with the mirror carriage locked to protect the mirror carriage. When installing the unit, slide the scanner locking lever back to the unlocked position. Turn the power on and perform this function. Reverse this process when transporting the unit or re-shipping.
Field Service Program Modes
Consumable Order Sheet Setting, *, 1, 5When the unit’s drum cartridge is near the end of its designed life or the toner cartridge is near empty, the unit can print, fax or email a Consumable Order Sheet to programmed destinations alerting the recipitants the drum is near end or the toner is almost empty. The report also lists the drum life, total page count and main control board firmware revision.
This mode is used to program, clear and manual print the Consumable Order Sheet.
* See sample Consumable Order Sheet next slide.
Field Service Program Modes
Field Service Program Modes
DRAM Clear Setting, *, 1, 6This mode is used to clear the contents of the unit’s DRAM. Any documents currently stored in DRAM will be erased. This should also be performed when additional memory is added.
Life Monitor Maintenance - Initialize Setting, *, 2, 0This mode is used to clear the internal counters of the unit. The following counters will be cleared:
• Scanned pages per mode (copy / scan / fax / print)• Scanned times per mode (copy / scan / fax)• Pages per scanner part (ADF / FBS)• Times per scanner part (ADF / FBS)• Scanner jam information • Print pages per cassette• Jammed pages per cassette• Jammed pages per print part
(Continued next slide)
Field Service Program Modes
Life Monitor Maintenance – Reentering Setting, *, 2, 0The unit stores the life monitor counter values on the main control board. This mode is used to reenter life monitor values when the main control board. The following items can be reentered:
• Number of drum replacement• Number of times the drum cartridge has been replaced
• Drum rotation time• How long the drum has rotated (x 10 seconds)
• Number of pages after drum replaced• Printed pages on the current drum cartridge
• Number of pages after drum caution• Pages printed after the “Drum Near End” message
• Number of toner replacements• Number of times the toner cartridge has been replaced
•Toner rotation time• Time the toner agitator has rotated (x 10 seconds)
Field Service Program Modes
• Number of pages after toner replaced• Pages on the current toner cartridge
• Number of pages after toner caution• Pages after the “Toner almost empty” message
• Fuser Replaced Count • Number of times the fuser has been replaced
• Fuser Life• The total time the current fuser has been working ( x 10 seconds)
• Transfer Replaced Count• Number of times the transfer roller has been replaced
Field Service Program Modes
Sensor Input Test Setting, *, 2, 2
This mode can confirm the status of the unit’s sensors and switches. When the switch or sensor is activated, the value next to the sensor or switch changes from OFF to ON or from ON to OFF.
Field Service Program Modes
Field Service Program Modes
Printer diagnostic mode Setting, *, 2, 3
This mode is used to confirm the operation of motors, clutches, etc. of the printer section. The following items can be activated:
Field Service Program Modes
Network Service Mode Setting, *, 2, 4
This mode is used to clear the administrator’s password and to initialize the authentication mode (return it to factory default).
Field Service Program Modes
Flash ROM Sum check Setting, *, 2, 9This modes allows the Flash ROM Check Sum to be verified after the software is updated.
Service Report Setting Setting, *, 4, 2This mode is used to program the unit to send a one page (simple) or multiple page (detailed) report via email or fax to preregistered locations at a designated time and date.This function is useful for obtaining monthly meter readings and counts.
Printer Registration Adjustment Setting, *, 4, 3
(See adjustment section later in this section)
Reset Printer Trouble Setting, *, 4, 5
This mode clears the service call error. Use this mode to clear the error message when the problem has been corrected.
Field Service Program Modes
Cleaning Mode Setting, *, 4, 6
This mode is used to rotate the pickup roller and registration roller automaticallyso they can be cleaned.
Field Service Program Modes
Key Counter Setting, *, 5, 0
If an external key counter has been attached to the unit, activate this mode to let the key counter count the pages.
Field Service Program Modes
Network Switch Mode Setting, *, 5, 1
This mode is used to adjust network parameters related to Office Bridge. Refer to the Service Manual for a complete listing of the switches.
Field Service Program Modes
Touch Panel Adjustment Setting, *, 5, 6This mode is used to calibrate the touch panel. It may be necessary to adjust the touch panel if the LCD Display or Panel PCB has been changed.
Printer Control Parameter Mode Setting, *, 5, 7This mode is used to adjust parameters related to the optional Print Controller. Refer to the Service Manual for a complete listing of the switches.
Field Service Program Modes
Network Capture Setting, *, 5, 8
This mode is used to capture the packet data the machine has sent and received, and download it from the web browser or send it to an email address.
When you read the data using a packet analyzing tool such as “tcpdump”, you can use it as a tool to detect the cause if transmission problems.
There are two methods to capture the packet data: from the web browser and from the unit’s control panel.
Refer to the Service Manual for complete instructions.
Field Service Program Modes
Storage Maintenance Setting, *, 5, 9
The storage on the Office Bridge is a compact flash (CF) memory card. The following operations are available with this mode:
Erasing Storage: Erases all data stored on the CF memory card and disables it.
Resetting Storage: Initialize the CF memory card. When the machine ROM is updated using the USB memory, the CF card is available again.
Field Service Program Modes
Service Function Menu Setting, *, 7, 7
This modes allows all the field service modes to be displayed from one menu.
Field Service Program Modes
Wire Cleaning Warning Setting, *, 8, 6
This mode is used to set the interval to display the drum charge wire and LED Print Head cleaning warning message. (hour = drum rotation)
Installing Language Setting, *, 9, 9
This mode is used to install, edit, or delete languages from a USB memory device.
Field Service Program Modes
Counter Information Maintenance Setting, *, 9, 3
The machine stores the counter data and serial number on both the SRAM (main control board) and CF memory card (network board). If these numbers do not match (e.g. one of the boards was replaced), use this mode to synchronize the counter data and serial number between the SRAM (main control board) and CF memory card.
Field Service Program Modes
Update the Software Setting, *, 9, 8
There are 3 items that can updated:
1. Main Control Board2. Network Board3. PCL Board
There are 3 methods of updating the firmware:
1. Using a USB memory device (Auto Update / Manual Update)2. Over the network (from the control panel)3. Over the network (using the web browser)
The firmware cannot be updated in the following situations:
1. The machine is in use (scanning, faxing, printing, etc.)2. There are documents stored in memory
Field Service Program Modes
Method 1: Updating the Software using a USB Memory Device - Auto Update The firmware must be on the USB memory device in a specific format:
“Boot” folder
Unit firmware
Network firmware
PCL firmware
Field Service Program Modes
Method 1: Updating the Software using a USB Memory Device – Auto Update
Save only one firmware in each folder.Auto Update is not available when two or more firmware versions are stored on the USB memory device.
Auto Update procedure:
1. Turn the unit off.2. Connect the USB memory device.3. Turn the unit on.4. When the display shows “Firmware Updating OK”, turn the unit OFF and ON.
The update process will take approximately 8 minutes.
Field Service Program Modes
Method 1: Updating the Software using a USB Memory Device – Manual UpdateThis method of updating allows the technician to update with the latest version or specify a earlier version. This method allows two or more firmware versions to be stored on the USB memory device.
Manual Update procedure:
1. Connect the USB memory device to the unit.2. Press “Setting, 9, 8”.3. Press “Update from the USB”.
Field Service Program Modes
Method 1: Updating the Software using a USB Memory Device - Manual
4. Press “Update to the latest” or “Update with specified version”.
Field Service Program Modes
Method 1: Updating the Software using a USB Memory Device - Manual
5. When “Update with the latest version” is pressed, the selected items to be updated will be highlighted.
6. Press “Update” and then “Yes”.7. When the unit displays “Firmware Updating OK”, turn the unit OFF and back ON.
Field Service Program Modes
Method 2: Updating the Software using the Network
The firmware must be on a network folder in a specific format.
Network Folder
Unit firmware
Network firmware
PCL firmware
Field Service Program Modes
Method 2: Updating the Software using the Network
1. Press “Setting, 9, 8”.
2. Press “Update from the Network”.
Field Service Program Modes
Method 2: Updating the Software using the Network
3. Press “Update to the latest version”.4. When “Update to the latest version” is pressed, the selected items to be updated
will be highlighted.
5. Press “Update” and then “Yes”.6. When the unit displays “Firmware Updating OK”, turn the unit OFF and back ON.
Field Service Program Modes
Method 2: Updating the Software using the Network
If “Specify Server“ is pressed in step 4, a network location can be specified. By default, a Muratec FTP location is registered as the network location.
The unit will require Internet access to use this location.
Field Service Program Modes
Quick Installation Mode Setting, *, 9, 9
Using this mode, the following items can be programmed continuously:
1. Initial Settings2. Consumable Order Sheet3. Service Report
Adjustments - Registration
Printer, FBS (Flatbed Scanner), and ADF (Automatic Document Feeder)
When the machine produces a printed image that is not centered on the page, but has shifted to the left, top, right, or bottom, adjustments may be needed to the printer, FBS or ADF. These adjustments compensate for the alignment by moving the image on the page to the correct margins.
Determining which items need to be adjusted (printer, FBS, or ADF) is done with the test pattern print. A test pattern print is straight from memory, so if it is skewed, it is a printer adjustment (as no scanning was involved). If the test pattern print is aligned correctly, but a copy of the test pattern (made with the scanner) is not, then an adjustment needs to be made on the ADF and FBS.
Once it has been determined whether it is a printer or scanner adjustment that’s needed, the appropriate corrective action can be chosen.
Adjustments - Printer Registration
Outline of printer registration adjustment:
1. Adjust the printer registration of the first cassette.
2. Adjust the zoom and scan position for the ADF and FBS.
3. After performing step 1 and 2, adjust the printer position for each cassette.
Printer registration adjustment procedure:
• Printout the Ladder Test pattern from the first cassette.• Press, Setting, *, 0, 9, then select Test Pattern Print.• Select the D-Like test pattern.• Select the paper source, number of prints, and press Yes.
2 Make sure that the test pattern has a 0.12+/- 0.08 inch (3 +/- 2mm) margin on
both top and side.
3. If the margin is not correct, proceed to step 4. If the margin is correct, this step
is complete.
Adjustments - Printer Registration
4. To adjust the printer registration:1. Press Setting, *, 4, 3.
2. Select the paper source (cassette) to be adjusted.
3. Select Vertical Registration or Horizontal Registration.
Adjustments - Printer Registration
4. Adjust the printer registration
Example:
When set to +12.3 for vertical registration, the printing image moves 12.3mm downward. If set to –12.3, the printing image moves 12.3 mm upward.
When set to +12.3 for horizontal registration, the printing image moves 12.3 mm to the right If set to –12.3, the printing image moves 123 mm to the left.
The adjustment range is between -127 mm and +127 mm.
5. Press ENTER to save the setting.
6. Press RESET to return to standby.
Adjustments - Scanner Registration
Outline of scanner registration adjustments:
1. Adjust the printer registration of the first cassette.2. Adjust the zoom positions for the ADF (and FBS).3. Adjust the scan registration adjustments for the ADF (and FBS).4. There four zoom and four registration adjustments that can be made:
FBS zoom adjustment - Vertical (top to bottom)FBS zoom adjustment - Horizontal (side to side)ADF zoom adjustment - Vertical (top to bottom)ADF zoom adjustment - Horizontal (side to side)
FBS registration - TopFBS registration - SideADF registration - TopADF registration - Side
Adjustments - Scanner Registration
Scanner zoom adjustment procedure:
The zoom adjustments should be made after adjusting the printer registration (top and side) of the1st cassette.
FBS zoom adjustment (vertical)• Make two copies of a test chart.• Compare the vertical length of the second copy to the original.• If the length falls outside the specified range, use Machine Parameter 017 to make
the necessary adjustment.• If the length is shorter, increase the value.• If the length is longer, decrease the value.
FBS zoom adjustment (horizontal)• Make 2 copies of a test chart. • Compare the horizontal width of the second copy to the original.• If the width falls outside the specified range, use Machine Parameter 016 to make
the necessary adjustments.• If the length is shorter, increase the value.
• If the length is longer, decrease the value.
Adjustments - Scanner Registration
Scanner zoom adjustment procedure:
ADF zoom adjustment (vertical)• Make 2 copies of a test chart.• Compare the vertical length of the second copy to the original.• If the length falls outside the specified range, use Machine Parameter 012 to
make the necessary adjustments.• If the length is shorter, increase the value.• If the length is longer, decrease the value.
ADF zoom adjustment (horizontal)• Make 2 copies of a test chart.• Compare the horizontal width of the second copy to the original.• If the width falls outside the specified range, use Machine Parameter 011 to
make the necessary adjustments.• If the length is shorter, increase the value.• If the length is longer, decrease the value.
Adjustments - Scanner Registration
Scanner adjustment procedure:
The scanner registration adjustments should be made after adjusting the printer registration (top and side) and zoom adjustments (horizontal and vertical) have been made.
FBS registration (top)• Make a copy of a test chart.• Compare the start point of print of the copy to the original.• If it falls outside the specified range, use Machine Parameter 018 to make the necessary adjustments.• If the width is shorter, decrease the value.• If the width is longer, increase the value.
FBS registration (side)• Make a copy of a test chart.• Compare the start point of print of the copy to the original.• If it falls outside the specified range, use Machine Parameter 015 to make the necessary adjustments.• If the width is shorter, increase the value.• If the width is longer, decrease the value.
Adjustments - Scanner Registration
Scanner adjustment procedure:
ADF registration (top)• Make a copy of a test chart.• Compare the start point of print of the copy to the original.• If it falls outside the specified range, use Machine Parameter 013 to make the
necessary adjustments.• If the width is shorter, decrease the value.• If the width is longer, increase the value.
ADF registration (side)• Make a copy of a test chart.• Compare the start point of print of the copy to the original.• If it falls outside the specified range, use Machine Parameter 010 to make the
necessary adjustments.• If the width is shorter, decrease the value.• If the width is longer, increase the value.
MFX-2550 / MFX-2570 / MFX-2590
Disassembly
1. Disassembly
Disassembly
Introduction
Some mechanical and electrical problems can only be corrected by replacing a part inside the machine. To replace these parts, you may first need to remove covers, connectors, guides, etc. This section does not cover replacing parts of the machine, but the gives an overview of the machine’s major components. For complete disassembly instructions on how to replace all the unit’s parts, refer to the MFX-2550, MFX-2570 and MFX-2590 Service Manual.
Tools
You may need the following tools to replace parts:
• Phillps-Head screwdrivers• Flat-Head Screwdrivers• Pliers• Diagonal Cutters• Spring Hook Tool
Caution: Always turn off the power before replacing parts.
Disconnect the AC power cord.
Disconnect the telephone cord from the machine.
Remove the toner cartridge from the unit.
Remove the drum cartridge from the unit and cover with a black cloth.
Disassembly – Major Components
Section Component FEM Page Reference
5.2.1 ADF SECTION 5-4
Tray Document 5-4Cover Contact 5-5Cover Platen 5-6Cover TX Side B 5-7Cover TX Side F 5-8Guide Inner A 5-9Guide Outer 5-10Assy Shaft Separator 5-11Roller Pickup / Roller Separator 5-12Roller Feed 5-13Roller Exit ADF 5-15Assy Piece Separator 5-16Motor (Stepping) 5-17Sensor TXIL 5-18ADF Drive Gears 5-19Sensor (APS) 5-20Sensor DS1 / DS2 5-21Assembling the Sheet Document Press 5-22
5.2.2 SCANNING SECTION 5-23
Assy Cover Contact 5-23Assy Cover Top 5-24Frame Scanner FBS 5-25Sensor HS 5-27PCB LED-Lamp FBS 5-28
Disassembly – Major Components
Section Component FEM Page Reference
Holder Shaft Guide 5-29Mirror A/B/C 5-30Motor (Stepping) 5-31PCB Scanner 5-33
5.2.3 PANEL SECTION 5-34
Panel 5-34Display (LCD) 5-35Speaker 5-37PCB Panel 5-38PCB Panel Key 1/Key 2 5-39
5.2.4 PCBs 5-40
PCB PDL 5-40Power-Supply 5-41PCB IS 5-42PCB LPH 5-43PCB MAIN 5-44PCB NCU 5-45PCB PSU 5-46PCB Connect LPH 5-47
Disassembly – Major Components
Section Component FEM Page Reference
5.2.5 PRINTER SECTION 5-49
Tray A MP/MP Flapper Pad 5-49Cover Front 5-50Cover Option/Cover Shield 5-51Cover Back 5-52Cover Jam Access 5-53Solenoid 5-54Clutch 5-55RX Motor 5-56
Motor (Stepping) 5-57Frame Drive / Gears 5-58Roller Transfer 5-60Roller Register 5-63
Sensor Trays 5-64Sensor JAMC1 5-65Sensor PSS 5-66Roller Pickup MP / Pad Pressure MP 5-67Printer Fuser 5-68Assy Interlock 5-69Sensor PDS / DPS 5-69Roller Exit 5-70Roller Duplex 5-71Roller Feed Duplex 5-72Toner Sensor (PCB TOS) 5-74Sensor PES1 5-77Sensor Open 1 5-78Printer Head 5-79Filter VOC 5-81
Disassembly – Major Components
Section Component FEM Page Reference
5.2.6 PAPER FEEDING SECTION 5-82
Roller Pickup (1st Cass)(2nd Cass) 5-82Assy Piece Pressure (1st Cas)(2ndCass) 5-83Piece Cover Cass (1st Cass paper dust) 5-84Sensor JAMC2 5-85
Sensor PES2 5-86Roller Feed 2nd (2nd Cass) 5-87Plate Frame B 5-88Assy Shaft Joint (2nd Cass) 5-89Solenoid (2nd Cass) 5-90Sensor Open2 5-91
• MFX-2550 / MFX-2570 / MFX-2590
• Options
Options
1. PCL 5e/6 Print Option
2. PS3 Enabler IC
• For Postscript & PDF Direct printing
• Requires PCL print option
3. Barcode Enabler IC
• Requires PCL print option
4. PS3 & Barcode Enabler IC
• Requires PCL option
5. PS3/PDL (1GB) Post Script Memory
• Requires PCL Print Option
• For enhanced PDF printing
The following options are available for the MFX-2550, MFX-2570 and MFX-2590. All options are field upgradeable.
Options
6. Office Bridge CF (1GB) upgrade
7. 500-sheet 2nd Cassette (same as NGP)
8. Mechanical counter (same as NGP)
9. Handset (same as NGP)
10. Foreign Device Interface (cable only)
11. Confirmation Stamp (for MFX-2570 / MFX-2590)
The following options are available for the MFX-2550, MFX-2570 and MFX-2590. All options are field upgradeable.
Options – PCL Print Option (MFX-2550)
Options – PCL Print Option (MFX-2570/2590)
Options – PS3 Memory
Options – Barcode Enabler
Options – Office Bridge Memory
Options – 2nd Cassette
Options – Mechanical Counter
Options - Handset
Options – Foreign Device Interface
Options – Confirmation Stamp