mgma state leadership conference 2011 - denver

8/8/2019 MGMA State Leadership Conference 2011 - Denver

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MEDICAL GROUP MANAGEMENT ASSOCIATION

Two days in Denver

can make all the differenceIn your leadership.In your membership.

MGMA 2011 StateLeaders Conference

FEb. 11--12, 2011 DENvER


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Many thanks to our conference sponsorYoure here for answers, and youve come to the right place.

Who should attend

The target audience for this conference is officers

and paid staff for MGMA state affiliates. Officers,

chairs and paid staff may participate in the sessionthat will be most helpful to them and their state

associations. MGMA also welcomes members who

are not currently involved in state leadership but

are interested in pursuing such service. Presidents

of state associations who have identified future

leaders within your association are encouraged to

attend.

Why you should attend

Whether you are a current State MGMA officer,

chair, staff contact, or aspiring state leader, theMGMA 2011 State Leaders Conference offers

the education and inspiration you need to be a

successful leader.

Learn from your peers Share experiences,

get practical tools and gain information.

Whatever issues your organization faces from

vendor relationship building to leadership

development youll return from the MGMA 2011

State Leaders Conference with the knowledge and

skills to tackle the challenge.

Network with your peers Get hands-on advice and

practical solutions that only your colleagues in

other state MGMAs can provide. Youll have plenty

of opportunities to catch up with old friends and

connect with new ones.

Conference site

Set against the stunning backdrop of the Rocky

Mountains, the Renaissance Denver Hotel is

conveniently located midway between Denver

International Airport and downtown Denver.

Centered in the Stapleton redevelopment area, the

largest urban redevelopment project in the world,

the hotel is near many attractions. The crown

jewels of the Stapleton area are the new Shops atNorthfield and Dicks Sporting Goods Park, home

of the Colorado Rapids Major League soccer team.

Join us in the Mile High City!

General Information

Lanyard sponsor

Let us make you aware of anarray of products and servicesto meet your needs.

Spend your networking breaks at

the exhibitor tables, where youll

find solutions and build important

relationships.


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Schedule at a Glance

Thursday, Fe. 10

Noon-3:00 pm Conference registration open

3:00 pm Shuttles depart hotel

4:00-6:00 pm Welcoming Reception atMGMA Headquarters

6:00 pm Shuttles depart MGMAHeadquarters

Friday, Fe. 11

6:00-8:00 am Breakfast in hotel restaurant(included in room rate)

7:00 am-5:00 pm Conference registration open

7:30-8:55 am MGMA Joint Council ofSection Officers Meeting(invite only)

7:30-8:55 am State Staff Meeting

9:00 am-noon Individual Section Councilof State Leaders (COSL)

Meetings

Noon-1:00 pm Keynote sessionMGMA/ACMPE Update

1:00-2:00 pm Concurrent sessions100 series

2:00-2:30 pm Networking break

2:30-3:00 pm Speaker Showcase sessionImpact of Individuals on

Lobbying Efforts

3:00-3:30 pm Speaker Showcase sessionAre You Surviving orThriving?


4:00-5:00 pm Concurrent sessions200 Series

Saturday, Fe. 12

6:00-8:00 am Breakfast in hotel restaurant

(included in room rate)

7:00 am-3:45 pm Conference registration open

8:00-9:15 am General sessionWashington Update

9:15-9:45 am Networking break

9:45-10:45 am Concurrent sessions300 Series

10:45-11:15 am Networking break

11:15 am-12:30 pm Concurrent session400 Series

12:30-1:30 pm Networking luncheon

1:30-2:00 pm Speaker Showcase session$tart a new discussion

2:00-2:30 pm Speaker Showcase sessionStrengths-Based Leadership:Leveraging Talent for

Organizational Outcomes


3:15-4:15 pm Hot Topic Round Tables


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9:00 am-noon

Individual MGMA Section Council of StateLeaders (COSL) meetingEach section meets individually with its state

leaders and staff. All participants (state and

national) attend their respective section meeting.

Noon-1:00 pm

Keynote session: MGMA/ACMPE Update(lunch will be served)

Organizational Governance

William F. Jessee, MD, FACMPE, president and chief executiveofficer, Medical Group Management Association, Englewood,Colo.; Shena Scott, MBA, FACMPE, executive director, Brevard

Anesthesia Services PA and chair, MGMA Board of Directors;

and Alan D. Winkler, MHSA, FACMPE, vice president of clinicoperations, St. Vincent Health System, Little Rock, Ark. and chair,

ACMPE Board of Directors

Get an update on association business trends from

the MGMA president and the newly elected board

chairs. During this presentation, you will discover

the trends, challenges and opportunities affecting

Associations in the coming year.

Conference Schedule

Thursday, Fe. 10

4:00-6:00 pm

Welcoming Reception at MGMAHeadquarters

Join your colleagues at the MGMA Headquarters

for drinks and hors doeuvres.

Friday, Fe. 11

6:00-8:00 am

Breakfast in hotel restaurant(included in room rate)

7:00 am-5:00 pm

Conference registration open

7:30-8:55 am

Joint Council of Section Officers Meeting(invite only)

MGMA national section officers will meet and

discuss topics of concern and interest.

7:30-8:55 am

MGMA State Staff MeetingThis session is always valued whether you are

a new or seasoned state staff contact. Join your

fellow state staffers to discuss issues unique to your

role.

Nancy Enos, FACMPE, CPC-I, CEMC, consultant, Nancy Enos

Medical Consulting, Warwick, R.I., MGMA Eastern SectionChair

Rosemarie Kuntz, MBA, FACMPE, clinical departmentmanager, Mid Dakota Clinic, PC, Bismarck, ND, MGMA

Midwest Section Chair

Jean Hansen, MBA, FACMPE, chief executive officer,Gastroenterology Consultants, Independence, MO, MGMA

Southern Section Chair

Judy Montgomery, CPA, MBA, FACMPE, practice

administrator, Cardiovascular Surgery of Southern Nevada,Las Vegas, NV, MGMA Western Section Chair

Mindy Zaui, executive director, Illinois MGMA, OhioMGMA and South Florida MGMA, Woodstock, Ga.

Nancy A. Martin, MBA, CMPE, administrator, CantonAultman Emergency Physicians, Canton, Ohio, MGMA

Midwest Section Board Representative

Many thanks to the planning committee for the MGMA 2011 State Leaders Conference:


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1:00-2:00 pm

Concurrent sessions 100 series

101. Membership Recruitment and Retention

Business Operations

Dana Guilfoyle, vice president, Communications and Marketing,Medical Group Management Association, Englewood, Colo.,Mindy Zaubi, executive director, Illinois MGMA, Ohio MGMA andSouth Florida MGMA, Woodstock, Ga., and Melissa O. Wilson,executive director, Tennessee MGMA and Kentucky MGMA,Brentwood, Tenn.

Everyone knows it is more expensive to attract

a new customer than to keep an existing one.

As association professionals, our lifeline is our

membership base. The explosion of digital media

and business intelligence software provides the

opportunity to deliver relevant communications atprime touch points in the membership cycle.

This session will provide you with the knowledge to:

Discuss best practices for retention marketing

Discover how the national MGMA has revamped

its marketing efforts via digital marketing

Examine different methods and testing processes,

and leave armed with tips and tricks to

implement at your association

102. Key Insights from a Legislative AideRisk Management

Speaker TBD

Legislative aides provide support and access to

elected officials. Learn first-hand from a legislative

aide how to get time with your legislator, the best

way to present to your legislators and how to be

successful in your grassroots efforts.


Describe how legislative aides can benefit in

grassroots efforts

Discuss the best ways to contact your legislators

103. All Chiefs, No Indians: LeadingVolunteer LeadersGeneral Competencies: Leadership Development

Deb Wiggs, FACMPE, chief executive officer, Trinity Management

Solutions, Bellingham, Wash.

Maintaining effective leadership in a professional

organization of leaders can either hone or dull

your own leadership skills. What are some of

the critical requirements needed to support your

leadership efforts and provide your association

with both consistent and persistent leadership?

This session will give you some ideas and

components that provide a framework for effective

management and leadership in a volunteer

organization, such as planning and accountability.


Describe how to use a strategic plan for structure

Discover the communication and character traits

of leaders

Identify how to handle difficult situations

104. State ACMPE Forum RepresentativesRound TableStrengthen your relationship with your MGMA

state association, promote ACMPE effectively and

serve your state members by coming prepared to

share ideas with other Forum Representatives.


List three ways to promote ACMPE and serve

your state members

2:00-2:30 pm

Networking break

Conference Schedule


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2:30-3:00 pm

Speaker Showcase session: Impactof Individuals on Lobbying Efforts

Risk ManagementJoel Blackwell, speaker and author, Washington, D.C.

Communication with elected officials is the key

to lobbying efforts. During this session, you will

learn how individuals can impact public policy by

communicating with elected officials, which kinds

of communications work best, why relationships

matter and how to deal with the competition for

attention caused by the deluge of information

pouring into their offices.

This session will provide you with the knowledge to: Describe which kind of communication works

best in lobbying efforts

3:00-3:30 pm

Speaker Showcase session: Are YouSurviving or Thriving?Financial Management

James A. Stroud, CPA, member, Warren, Averett, Kimbrough andMarino LLC, Birmingham, Ala.

There are forces in our culture that press on us to

the point of reducing us to a survival mentality.

This session will bring the problem into focus and

illustrate that the solution to living a positive,

impactful and enthusiastic life lies within each of

us.

3:30-4:00 pm

Networking break

4:00-5:00 pm

Concurrent sessions 200 Series

201. Association Finances Inquiring MindsWant to KnowFinancial Management

James A. Stroud, CPA, member, Warren, Averett, Kimbrough andMarino LLC, Birmingham, Ala.

Accounting processes for an association must

satisfy governmental reporting requirements, but

the same processes must exceed the expectations

of your officers, board and members. And all mustbe accomplished without an improper use of funds

happening on your watch. This session will enable

you to identify the external and internal interested

parties, and understand the distinction between

financial data and useful association management

financial information.


Recognize how time invested in the chart of

accounts will provide better information for

association management

Learn how to connect financial reporting formats

with association goals

Describe how to lessen the likelihood that

a fraud or impropriety occurs under your

leadership

Conference Schedule


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202. Your Associations Role in GrassrootsEffortsRisk Management

Joel Blackwell, speaker and author, Washington, D.C.

Your organization can have a large impact on

public policy. During this session, the speaker will

review best models and practices for maximizing

the impact of your organization on public policy.

To have the most impact, your association will

need to create a key contact network that will

recruit, motivate, educate and activate your

members to communicate with elected office

holders.


Describe the importance of reward and

recognition, the role of leadership of board

and officers, and why members are reluctant to

engage in political communication and how to

overcome that reluctance

203. Deepening Your Volunteer PoolLeadership Development

Betsy Holt, MSS, director of member engagement, Medical GroupManagement Association, Englewood, Colo.; Bonnie Grevengoed,practice administrator, The Fertility Center, Grand Rapids,Mich.; and Karen Larossi, CMPE, manager, Hand-Elbow-Shoulder

Surgical Specialists of Alaska, Anchorage

Are you tired of recycling the same set of

volunteers year after year? Sure, they do a good

job, but getting some new blood and new ideas

would be good, too. How do you expand your

volunteer pool? In this interactive session, well

take a look at some key findings from volunteer

research that can help us understand how to make

it easier for your members to volunteer. Well

share some best practices and success stories from

MGMAs national and state offices.


List three key ideas that will help you grow your

volunteer pool

Describe three barriers that prevent potential

volunteers from stepping up

204. State Staff Round Table*Information Management

Mindy Zaubi, executive director, Illinois MGMA, Ohio MGMA andSouth Florida MGMA, Woodstock, Ga.

During this interactive discussion, state staff will

discuss some of the common issues facing MGMA

state associations as well as share ideas and best

practices.


Identify new opportunities for implementation

for your state association

*State staff only.

205. Overview of ACMPE Certification:Taking the Trip from Nominee to CertifiedMember to Fellow*Beth A. Balen, FACMPE, Western Section Forum Coordinator,

ACMPE, and Maria F. Petro, FACMPE, Eastern Section ForumCoordinator, ACMPE

Participating in the American College of Medical

Practice Executives (ACMPE), MGMAs standard-

setting and certification body, is the best way to

demonstrate your leadership and competence

in medical practice management. ACMPE offers

nationally recognized board certification andFellowship programs. Gain an understanding of

the process and requirements necessary to attain

ACMPE board certification and Fellowship, as well

as the resources and programs to get you there.

Identify ways that ACMPE certification can further

your professional development and personal

growth.


Identify ways that ACMPE board certification

and Fellowship can further your professional

development and personal growth

*ACMPE Forum representatives received waived

registration fees for the conference, and a $250 travel

stipend to encourage attendance.

Conference Schedule


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Saturday, Fe. 12

6:00-8:00 am

Breakfast in hotel restaurant(included in room rate)

7:00-4:15 pm

Conference registration open

8:00-9:15 am

General session: WashingtonUpdateRisk Management

Allison Brown, government affairs representative of MedicalGroup Management Association, Washington, D.C.

Medical practices often receive late and

contradictory information on the actions of

Capitol Hill and the administration affecting

health care and daily administrative burdens.

Provided in this update will be timely information

on the regulatory and legislative issues under

consideration by the administration and the

Congress. Highlights contain MGMAs advocacy

objectives for 2011 and the important grassroots

role that members must play in achievingadvocacy success.


Discuss proposed regulatory and legislative

changes affecting medical groups

Identify recent changes in Medicare

reimbursement and program policies

Recognize the challenges practices will face

implementing and complying with new

regulations

List ways you can effectively participate inadvocacy efforts

9:15-9:45 am

Networking break

9:45-10:45 am

Concurrent sessions 300 Series

301. Lobbying 101

Risk Management

Anders Gilberg, MGA, vice president of public and privateeconomic affairs; Allison Brown, government affairsrepresentative, both of the Medical Group Management

Association, Washington, D.C.

In this session, you will learn strategies for

effective lobbying. Identify the critical resources

and plan how to manage the most effective

lobbying effort.


Discover ways to maximize advocacy andminimize the cost

Explain the common motivators and strategies

for getting legislators to support your issues

302. Strategic Planning from the Ground UpOrganizational Governance

Kenneth T. Hertz, FACMPE, principal consultant, Medical GroupManagement Association, Englewood, Colo.

The saying goes, If you dont know where youre

going, theres a good chance you wont get there.

In order for organizations to achieve their goals,they must have a mission, vision and values

supported by a thoughtful and sound strategic

plan. Working from the group up, this session

will cover the foundational aspects of strategic

planning vision, mission and values then

address the process and approach for developing

the strategic plan.

At this session, participants will:

Discuss the importance of mission, vision and

values, and how to ensure their relevance today

Discover how to identify and include key

stakeholders in the strategic planning process

Explain how to orchestrate the process for

development of a strategic plan

Recognize how to develop a strategic plan for

their organization

Conference Schedule


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303. Getting Leaders from YourVolunteer PoolOrganizational Governance

Nancy M. Enos, FACMPE, CPC-I, CEMC consultant, Nancy Enos

Medical Consulting, Warwick, R.I.

Succession planning is an important responsibility

of state officers. State leaders often struggle with

the selection of the best candidates for future

board positions. This session will discuss ways to

identify the best possible candidates for leadership

in your volunteer pool. Leaders must recognize

and avoid pitfalls of volunteers who say yes

when invited to fill a roll, only to disappear or fall

short of meeting the responsibilities of the role.


Discuss strategies to give current and future

state leaders a plan to identify, enlist, evaluate

and mentor the right people to ensure positive

leadership in the future of the state association

304. State Staff session*Business Operations

Mindy Zaubi, executive director, Illinois MGMA, Ohio MGMA andSouth Florida MGMA, Woodstock, Ga.

During this interactive roundtable discussion, state

volunteers will share best practices for leadingtheir association into the future and on providing

services to their membership.


Identify new opportunities for implementation

for your state association

*State staff only

10:45-11:15 am

Networking break

11:15 am-12:30 pm

Concurrent session 400 Series

401. Effective Lobbying at the State LevelRisk Management

Lawrence Epstein, MPA, CMPE, chief executive officer, PulmonaryAllergy Associates, PA, Highstown, NJ, Diane Bristol, administrator,Midland Ob-Gyn Associates, PC , Midland, Mich., StewartClark,PhD, practice administrator, Cardiology Center, LLC,Marrero, La., and Janet McIntyre, MBA, FACMPE, consultant, J E MHealthcare Consultants, Denver

Your state association can have a big legislative

impact at the local level. There are many ways torally the troops, and make significant headway,

during this session, you will hear several options.

The panelists will also discuss the governance

structure at their state association that supports

advocacy efforts.


Describe various activities that the state

association can implement to advance legislative

issues

Discuss different types of governance structuresthat support advocacy at the local

Conference Schedule


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402. From Plan to Action: Youve Got YourPlan, Now What?Organizational Governance

Kenneth T. Hertz, FACMPE, principal consultant, MGMA,

Englewood, Colo.

The payoff for strategic planning is the

achievement of strategic goals and objectives.

Many organizations complete the planning

process successfully but fail to achieve the

desired results. This session presents tools and

techniques that leaders can use to ensure success

in the deployment of their strategic plan. The

presentation will be didactic in nature, with

specific examples provided that demonstrate both

success and failure.


Discuss how to apply the tools and techniques

presented to ensure success in their organizations

Recognize the importance of SMART goals,

individual accountability and the importance of

hardwiring processes to ensure success

Review the importance of evaluation in strategic

planning along with the concept of a looped

process

403. Managing VolunteersLeadership Development

Betsy Holt, MSS, director of member engagement, Medical GroupManagement Association, Englewood, Colo.

Volunteers can extend the human capital of your

organization. Furthermore, volunteers who have a

good experience will be more satisfied and possess

greater loyalty to your group. How can you create

a system to manage volunteers that effectively

uses their skills and time, while ensuring a

good time had by all? In this session, we will

discuss key elements of different approaches to

volunteer management and describe the volunteer

management program being built at MGMA

national.


Describe important attributes of a volunteer

management program

Conference Schedule

404. How to use your ACMPE State ForumRepresentative to Enhance your MembersExperienceVenus K. Biskis, FACMPE, Midwest Section Forum Coordinator,

ACMPE, and Susan Childs, FACMPE, ACMPE Forum Representative,North Carolina

What is the benefit of promoting professional

certification to your state members? Participation

in the American College of Medical Practice

Executives (ACMPE), MGMAs standard-setting and

certification body, is the best way to demonstrate

leadership and competence in medical practice

management. This session is designed for state

leaders to learn how to best utilize your ACMPE

state forum representatives to provide your state

members the opportunity to pursue certificationand Fellowship in ACMPE. Following this session,

you will be able to use ideas from other state

associations to encourage your members to pursue

the benefits of ACMPE board certification and

Fellowship. Current state Forum representatives

are also encouraged to attend to share successful

activities.


Incorporate ideas from other state associations to

encourage your members to pursue the benefits

of ACMPE board certification and Fellowship


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HotelRenaissance Denver Hotel3801 Quebec Street, Denver, CO 80201Phone: 1.888.238.6762

Special conference room rate:$109.00/night plus 14.85% tax per night

A block of rooms is reserved especially for you

at The Renaissance Denver Hotel at the reduced

rate. Call the hotel directly for sleeping-room

reservations and ask for the MGMA 2011 State

Leaders Conference block and rate. Discounted

rooms are available until Monday, Jan. 24, 2011

or until they sell out. After this date, reservations

at the conference rate will be accepted on a space-

available basis only.

A first nights deposit, by check, cash or creditcard, including tax, must accompany all

reservation requests

Hotel transportationComplimentary transportation is available to and

from Denver International Airport. Pick up at the

airport is on baggage claim Level 5 on the west

side of the terminal, between doors 506 and 508,

or on the east side, between doors 509 and 511.

Shuttles run every 30 minutes. Be sure to schedule

your shuttle time back to the airport at the hotel

in advance, not that morning, as space is limited.

Reimbursement for State LeadersConferenceMGMA will waive the registration fee to the

State Leaders Conference for one (1) state board

member, one (1) state staff (non-transferable)

and for one (1) ACMPE Forum representative

(non-transferable) to attend the conference. In

addition, MGMA will also provide each state a

reimbursement of up to $250 for a state board

member and the ACMPE Forum representative.

In addition, MGMA will provide each state a

reimbursement of up to $250 for a state board

member and ACMPE will provide each state a

reimbursement of up to $250 for a State Forum

Representative.

Cancellation policyAll registration cancellations must be received

in writing to the MGMA Service Center, 104

Inverness Terrace East, Englewood, CO 80112, or

faxed to 303.784.6110 no later than Monday, Feb.

7, 2011, and are subject to a $100 processing fee.

No credit or partial or full refund will be made for

failure to attend after this date. Cancellations by

telephone will not be accepted.

If for any reason, MGMA must cancel one of

its programs or turn you away due to limited

attendance, your registration fee will be refunded

in full. However, you are responsible for your own

airline and hotel reservations. MGMA cannot be

held accountable for any cancellation charges

caused by program cancellation or attendance

limitations.

Please call the MGMA Service Center toll-free

at 877.275.6462, ext. 1888, if you need to send

someone in your place. If the new attendee

has a different MGMA membership status, the

registration fee will be adjusted accordingly. For

more information on administrative policies such

as a complaint or refund, please call the MGMA

Meeting and Conferences Department toll-free at

877.ASK.MGMA (275.6462), ext. 1875.

DressBusiness casual attire is appropriate for all

conference functions, including the receptions.

Weather in February can be mild and hotel

meeting rooms cool. Dressing in layers is best for

maximum comfort.

Note to those with special needsWe wish to take steps to ensure that no individual

with a disability is excluded, denied services,

segregated or otherwise treated differently than

other individuals because of the absence of

auxiliary aids or services. If you need any auxiliary

aids or services identified in the Americans with

Disabilities Act, call the MGMA Meetings and

Conferences Department toll-free at 877.ASK.

MGMA (275.6462), ext. 1875, before your arrival.

ACMPE credit

The American College of Medical Practice

Executives (ACMPE) is MGMAs standard-

setting and certification body and promotes the

professional growth of leaders. By developing

the Body of Knowledge for Medical Practice

Management, ACMPE provides a central

framework for MGMA resources. This program is

approved to receive a maximum of 9 credit hours

as assigned by the ACMPE.

Registration General Information


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Please make copies of this form if more than one person registers. Check here if this is a new address

National MGMA number: _______________________________________ Check here if you only belong to yourlocal/state association

First name: ______________________________________________ Last name: __________________________________

Title: ____________________________________ Preferred name on badge: ___________________________________

Organization: ____________________________ Address: ___________________________________________________

City: __________________________ State: ____________________ ZIP: ______________________________________

Phone: ________________________ Fax: _____________________ E-mail: ___________________________________

A special note to the disabled: Please call MGMAs Meetings and Conferences Department toll-free 877.275.6462,

ext. 1875, approximately three weeks prior to your arrival if you have a special need and require accommodation to

participate in this activity.

REGISTRATION FEES TotalDue

MGMA State Officer $ 199

MGMA State Staff $199

ACMPE State Forum Representative $199

ACMPE Section Forum Coordinator $199

*If your registration is waived, please note waived on the registration form. TOTAL DUE FORFor details regarding reimbursement please visit mgma.com/slc11. REGISTRATION: $

Method of payment (payment must accompany registration):

Check enclosed Charge my credit card VISA MasterCard American Express

Card no.: ________________________________________________________ Expiration date:

Cardholders name: ___________________________________________________________________________________________

Cardholders signature: ________________________________________ Date: ________________________________________

Mail the program registration form(s) with your check, made payale to MGMA, to the following lockox address:Medical Group Management Association

P.O. box 17603Denver, CO 80217-0603

Register by phone toll-free 877.275.6462, ext. 1888or fax303.643.4439.

MGMA 2011 State Leaders Conference (LDCNF11)Fe. 11-12, 2011

Program Registration Form

I will attend the welcoming reception on Thursday, Feb. 10.

mgma state leadership conference 2011 - denver

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