mgp 2278 cross culture communications & management
DESCRIPTION
MGP 2278 Cross Culture Communications & Management. http://www.youtube.com/watch?v=JmcA9LIIXWw. Facilitator. Dr Chan Cheah - http://www.linkedin.com/in/chancheah Contact emails [email protected] Or [email protected]. Name Game. Meanings in your name. Cheah. Chan. Cherish - PowerPoint PPT PresentationTRANSCRIPT
MGP 2278 Cross CultureCommunications & Management
http://www.youtube.com/watch?v=JmcA9LIIXWw
FacilitatorDr Chan Cheah - http://www.linkedin.com/in/chancheah
Contact [email protected]
Name GameMeanings in your name
Chan Cheah
CherishPrecious
The descendants of Yuyang, son of the Yellow Emperor.
“To thank”
YOUR TURNGiving Value Add in Life
What is Culture? (1.16m)
http://www.youtube.com/watch?v=57KW6RO8Rcs
What is Culture?
“... the collective programming of the mind which distinguishes the members of one human group from another. Culture, in this sense, includes systems of values; and values are among the building blocks of culture”
(Geert Hofstede, 1984)
“Man is an animal suspended in webs of significance he himself has spun”
Clifford Geert, quoting Max Weber in The Interpretation of Cultures: Selected Essays, 1977, Basic Books Classics, USA
Culture – an information gap
We live … in an INFORMATION GAP. Between what our body tells us and what we have to know to function, there is a vacuum and we must fill it ourselves. We fill it with information (or misinformation) provided by our culture … our ideas, our values, our acts, even our emotions, are … cultural products
Clifford Geertz, 1973, The Interpretation of Cultures: Selected Essays, Basic Books, NY p.55)
Beliefs info
Culture in terms of Orientalism(It’s not about being Asian)
• Described by Edward Said as seeing people from “other” cultures as “foreign”, even as exotic objects to be studied by the “West”
• Said argued that this attitude promotes a fundamental Western “us” and Oriental “them” which hampers understanding across all cultures not simply oriental
• Similar to “Ethnocentrism” Said, Edward W., 1995, Orientalism, Penguin, London (first published in 1978)
Culture in terms of Ethnocentrism
One's own group is the center of everything, and all others are scaled and rated with reference to it
Cultural Intelligence … seeing below the surface of the iceberg
• Understanding culture• Thinking drivers• Motivation drivers• Behavioural drivers
• Edward T Hall (1959)• Harvard Magazine, 2004: http://hbr.org/2004/10/cultural-intelligence/ar/1
Why learn culture?
UNESCO - Cultural Diversity 1.14mhttp://www.youtube.com/watch?v=j8GDUIh_Tis
Australia's new and changing face 4.23 mhttp://www.youtube.com/watch?v=BnH6PnVugQo
Because of globalisation the world has become culturally and linguistically diverse (CALD)
We need cross culture skills:
Communicating across culturesManaging across cultures
Governing across culturesLeading across cultures
Changing across culturesCoordinating across cultures
Integrating across cultureshttp://www.youtube.com/watch?v=XUO59Emi3eo
How?Building Cultural Intelligence Capacity
http://www.youtube.com/watch?v=x2C7Mfft9OY
Building Cultural Intelligence capacity First by describing / understanding Culture as:
Metaphors
ComparingWest and the Rest
Worldviews
Political Ideology
History
Colonization Art & Customs
Technology
Measure of Worth Law
Religion
Geography & Population
SocioculturalWorldview perspectives
Culture Existence Forms
History of China in 3½ Minutes http://www.youtube.com/watch?v=fCH7B9m4A4M
Culture & Diversity - its Existence forms
Source: The Cultural Web - Aligning Your Organization's Culture with Strategy
Movie Time
The Last Samurai
Film Critique1. Many indicators of Japanese (Samurai) and non-Japanese cultural
practice and diversity can be seen in this movie. Identify 5 you consider the most significant in understanding cultural diversity.
2. What sociocultural factors that determine culture were used in this movie?
3. To what extent do the major actors demonstrate or not demonstrate cultural intelligence?
4. Include other interpretations of this movie in your presentation. (Including references to the web, “The Last Samurai” in the Monash Library, and the “true story”)
For a criticism of the movie: http://www.willamette.edu/~rloftus/LastSamurai.htm
Apply the PBL approach to guide your learning and documentation.Your group presentation will be expected to take 10 minutes.
Debrief
Key Questions1. What did you learn about culture?
2. Did the movie demonstrate cultural differences between the samurai and others? How?
3. What examples can you cite to demonstrate cultural intelligence?
4. Can you give examples to explain Orientalism or ethnocentrism from the movie?
5. What did “The Last Samurai” reveal about the cultural worldview and determinants of the culture of the Samurai at that time? What did it reveal about the United States at that time?
6. What additional learning do alternative interpretations of the movie suggest?
We will debrief at (time) MGP2278 session.
Learning Goals Topics
1. Define the concept of culture & its major determinants
Topic 1: Intro to culture & diversity
2. Examine the link between culture economic processes & organisations
Topic 2: Cross culture mgt theories
3. Identify the impact of culture on organisational communication processes
Topic 3: Cross culture communications
4. Analyse the influence of culture in business management practices in different cultural settings
Topic 4: Negotiations across culturesTopic 5: Leadership & MotivationTopic 6: Decision MakingTopic 7: Conflict ManagementTopic 8 & 9 : Governance & Social ResponsibilityTopic 10: International HRMTopic 11: International Strategy Planning
5. Apply cross culture knowledge to improve management & team performance
Topic 12 : Global Issues