mhealth india- bringing telcos and providers together

Copyright @HealthCursor- not for circulation- A6/2010/Guild

HEALTHCURSOR CONSULTING GROUP

Innovations in

healthcare


Ageing Population and Chronic Care

management

No. of Years Chronic Care Disease Patients

Social Class Less than 7 Years

More than 7 years

Total

High 24 12 36

Middle 18 11 29

Low 7 13 20

Very Low 12 12 24

TOTAL 61 48 109

Percentage (56%) (44%)

Source: Health services utilisation in urban India: a study By C. A. K. Yesudian

Out of pocket expenditure is more than 80%

Rising demand for medical services and timely medical intervention

Need for measures to provide health specialists’ access anytime anywhere

and not only at the point of care

What is the Problem and Why are we here?

2



management

Resource Constraints

Call a Doctor/ Second Opinion

Patient education and Health Tips

Home health and Remote monitoring

Tele-Diagnosis and e-prescription


3



management


Patient Empowerment

With increasing Internet and mobile broadband access, available in-depth information on medical conditions and their treatment has enhanced patients’ knowledge, generating an increasingly consumerist attitude toward medicine and higher expectations regarding treatment.


4



management


Patient Empowerment

Integrated Care

• In the face of the enormous challenges of managing chronic diseases, delivery innovations appear to have the most impact when multiple parties (e.g., physicians, nurses, payors) interact seamlessly to provide the best possible patient care over an extended period of time.

• Such integrated models have the potential to reduce costs dramatically, while increasing patient satisfaction and clinical quality.


5


Care Continuum

Moving from silos to systems

Bringing mobility to

systems

Capturing the right target market at the

right time

Retain, service the existing customers;

acquiring new everyday with outreach

programs.

6

Capability Building


7

Cross Referral Virtual Consultation Process


Kiosks in Premium Residences

Kiosks in Hospital Waiting areas

Kiosks- Marketing, campaign management and Online

transactions

Kiosks will provide appointment scheduling, real time patient

status- separate U/I for U/I for Doctors as well as patients.

Kiosks enabled with FAQs, Mind maps, health triage etc.

Technology based Outreach Programs


Magnum Monitors for Doctors, Labs and pharmacies

Magnum Monitor on Doctor’s smart-phones

Magnum Monitors in ICUs provides an integrated view of a

patient's condition and communicates with HIS, RIS,

PACS, Central Monitoring applications provided by device vendors and monitoring devices

Magnum Monitors integrate all activities in one screen i.e. IV

Infusions etc.

9

Technology Based Operational Excellence


Industry challenges


HealthCursor- A click to end to end enablement


HealthCursor’s Expertise

• We helped a leading disease management and wellness company set a comprehensive 5-year strategy to achieve greater healthcare value, which included assessing capabilities, identifying target customer segments, and reshaping the economic model.

Value in Healthcare

• We worked with one of the largest US Healthcare Payor to redesign services around care pathways. We anticipated industry evolution and designed unit strategy and innovative and effective incentive/payment systems and delivery models. We are still in touch with the company to help identify where to compete, what investments to make across geographies, for example.

Payor (HI) Strategy

• We supported a successful US hospital system in a comprehensive performance transformation in anticipation of expected shifts in the market. This multiyear effort included redefining key strategic goals, improving IT and sourcing capabilities, and redesigning the organizational structure to improve team effectiveness.

Provider Performance

• We worked with a European healthcare system for 10 months to plan and implement the largest-ever integrated care program, involving primary, secondary, community, social, and mental health providers. The program has already produced positive results, with 300 fewer emergency admissions than prior trends would have projected.

Remote and Integrated Care


HealthCursor’s Expertise

• Implemented 53 mHealth, 39 Health IT projects across 9 countries. Currently we are working with a national healthcare system to drive transparency throughout the system by identifying desired provider behaviour changes, determining the best metrics to track behaviour change, and then measuring and sharing them to encourage better performance.

IT/ICT Healthcare

• As new and Next Gen B2C applications/products/services flood the healthcare market- understanding regional yet diverse consumer behaviour is the key. to success. We worked with a Payor and Pharma company to undertake ground breaking research based on which we then defined strategy to deploy behaviour change approaches in conjunction with risk-based consumer segmentation to reduce costs for payors associated with lifestyle-related conditions such as smoking and obesity.

Consumer Behavior & Strategy

• We have a decent team to conduct JCI/NABH/other clinical audits in India and 3 more countries. We also help healthcare providers transform their clinical operations to improve quality and reduce costs, taking a value-based approach and engaging and inspiring hospital staff.

Clinical Excellence and Quality audits

• Healthcare spending continues to grow rapidly, making it difficult to expand access to quality care. We support healthcare transformation efforts around the world, working with national health systems, nongovernmental organizations, and global public health partners to set strategic priorities, design effective systems, build capabilities, and implement innovative and cost-effective delivery models.

Jugaad and Mainstream Innovations


WE ARE LOCATED WHERE OUR CLIENTS NEED US In addition to our headquarters in Jubilee Hills, Hyderabad, India, there are 15 virtual offices with 200+ contractual expert consultants serving clients in more than 16 countries.

WHAT WE DO For more than 5 years, we at HealthCursor have researched and surveyed public health delivery challenges, solutions, to solve our clients' toughest challenges, demonstrating a commitment to excellence and a passion for exceeding expectations. Over the past five decades, technology has radically changed the world we live in. We have remained at the forefront of our business because we have understood how to use technology change and innovation to deliver value to our clients.

WE DO AMAZING THINGS We are often asked, "What is it that you do?" We tell them, humbly and yet truthfully: we do amazing things. We help solve big challenges. Technically complex, mission-critical challenges. Watch our video, where we made to TED talk, Top World's 10 Health IT influencers list, World Economic Forum as Top Innovators, President of India's recognition and Best ICT resource and brought to life a few of those challenges through four short case studies. Or, read from a list of hundreds of our client success stories.

YEARS OF SUCCESS It started with two people who had a dream. From the moment HealthCursor was born in 2010, ingenuity has been a driving force behind our success. The company stayed as a proprietorship firm until end of 2012 and now is a Pvt. Ltd. entity. Our CEO and Founders got awarded as Best Entrepreneurs and Dr Ruchi Dass got nominated for the prestigious "Life of science" award, OXFORD.

Our Company Profile

http://www.youtube.com/watch?v=C9zTQgfnQFo

http://www.fiercehealthit.com/slideshows/10-influential-women-health-it

http://www.fiercehealthit.com/slideshows/10-influential-women-health-it

http://www.ipihd.org/mediphone

http://www.youtube.com/watch?v=vohiNSkQIPU

http://www.youtube.com/watch?v=W54q2Le_Zvw

http://www.youtube.com/watch?v=gaEEgm06gU4


Accreditations and Memberships


THANK YOU

www.healthcursor.com

mhealth india- bringing telcos and providers together

Business

care pathways

chronic care managementcall

integrated care program

health tipshome health

ageing population

best possible patient

health triage

health services utilisation