michael ford - the good guys

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1 Michael Ford CEO Enhancing the Omnichannel Retail Experience through Data, Insights & Action The Good Guys Journey

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Page 1: Michael Ford - The Good Guys

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Michael Ford CEO

Enhancing the Omnichannel Retail Experience through Data, Insights & ActionThe Good Guys Journey

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• OPERATIONS• INVENTORY MANAGEMENT• SUPPLY CHAIN• BEST-OF-BREED SYSTEMS• PRICING STRATEGY• COMMISSION STRUCTURE• GO-TO-MARKET PLAN• SELLING APPROACH• CUSTOMER SERVICE• CULTURE

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Source: POS , Buyer Tracker, Google Analytics, Industry Tracker

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CRITICAL NEXUS POINTS:

• WHERE IS SHE?

• WHE IS THE PRODUCT?

• WHERE DOES SHE WANT TO RECEIVE THE PRODUCT?

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