Michael Monroe7762 Ruthann Ave. (810) 287-9295Stanton, CA. 90680 mikemo325@gmail.com

Senior Audio Visual Technician

Delivering high-end audio visual live events, in a fast paced environment. Using teamwork and exceptional customer service skills, accompanied with vast technological knowledge, to produce successful events and happy clients.

Camera Operator Projectionist PowerPoint/Keynote Operator Stage Lighting Design Customer Service Specialist Team Player

PROFESSIONAL EXPERIENCE

PSAV, Hyatt Regency Huntington Beach, CA September 2013 - PresentLead TechnicianResponsible for producing exceptional experiences through the set up and operation or large and small scale audiovisual systems. Lead crews in the process of setting up live events and conferences. Working alongside of clients prior to, during, and after their events in order to meet and exceed their expectations.

Setup and operate digital video switchers, including Barco and Analog-Way products. Communicate with the clients throughout their event to ensure excellent customer

service. Organize and lead crews in order to meet proper timelines. Troubleshoot and solve any technology issues that might come up in a prompt manner. Ability to work with outside vendors, coordinates between departments, and work in a

flexible and changing workspace. Design floor plans, as well as signal flow diagrams, in order to make setup more straight

forward for myself and the team.

Swank Audio Visual, Ritz Carlton Laguna Niguel, CA August 2010 – September 2013Audio Visual TechnicianBrief description of job duties/tasks

Setup and operation of equipment. Including Digital and Analog mixers. Familiarity with a broad range of gear including Yamaha, Mackie and SoundCraft consoles.

Interact with and make comfortable high level executive clients. Ensuring top notch customer service.

Work as a team to deliver successful events in a fast paced environment.

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ADDITIONAL RELATED EXPERIENCE

Worked in retail as well as served tables and bartended for many years, which has given me valuable customer service and people skills. 5+ years in fast paced high-end hotels. Freelance Audio Visual Technician knowing both sides of the industry, working on the in house AV side to the outside AV side.

EDUCATION

Golden West College, Huntington Beach, CA

Certificate of Achievement in Television Production and Broadcasting 2009 – 2010Certificate of Achievement in Non Linear Editing AVID 2009 - 2010Certificate of Achievement in Digital Media 2009 - 2010

PROFESSIONAL DEVELOPMENT

Technical Director - Golden West College 2008 – 2010

Directed crews of 15 or more in the setup of 5 camera shoots for live events. Including studio sets as well as live sporting events ranging from football to water polo. Directed live talent and called out shots and cuts for live shoots. Operated Grass Valley switchers, VTR as well as audio boards. Volunteered personal time for the Golden West College Television Broadcast program.

Projection, Video, Lighting and Power as well as PowerPoint training through Swank Audio Visuals.

VOLUNTEER ACTIVITIES

Camera operator and camera shader for Cottonwood Church in Cypress, CA

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