WHY Michelin ONCall?

NO HIDDEN COSTS• Flat-rate handling fee of £70 for international

breakdowns• A choice of new MICHELIN and MICHELIN Remix tyres at the prices indicated in the European MICHELIN ONCall

pricing schedule

• Fixed-rate repair fees for each zone including French and Italian motorways

• Quick and precise billing

A CONTROLLED RESPONSE TIME• A network of responsive professionals committed to providing a quality service with Michelin

• Assistance on the road or in the nearest service centre

A NETWORK OF 3000 PROFESSIONALS SELECTED BY MICHELIN

• On request, 24/7, no contract, simply by registering on MyAccount

• A single number to call in Europe or a single click on MyAccount

• A dedicated contact in 24 languages for assistance in 34 countries

REAL TIME MONITORING• A contact informs you that your breakdown is being handled and how long assistance will take to arrive

• Your driver is informed by telephone at every stage of the breakdown assistance

• Real time monitoring on MyAccount with a full report of the assistance provided

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Call: UK 0845 362 8521Membership:Michelin.oncall1@michelin.com

Michelin ONCall The breakdown service that is

ready for anything

FOR MORE INFORMATION:

INTERNETtrucks.michelin.co.uk

MyAccountmyaccount.michelin.eu

CONNECT: READ TESTIMONIALS ATwww.youtube.com/michelintrucktyres

LINKEDINMichelin Trucks and Bus tyres Europe

INSTAGRAM@michelintruck

FOLLOW US ON TWITTER@MichelinTruckUK

MICHELIN_OnCall price list August 2016.indd 1-2 23/08/2016 16:22

EUROPEANbreakdown charges (2)

Prices guaranteed for all sizes described on MyAccount, tyre and wheel repairs will be billed at actual cost. The price for competitor’s tyres, new or retreaded, in the same size, is fi xed at 75% of a new MICHELIN tyre for Goodyear, Bridgestone, Continental, Taurus, Kormoran and Riken, 60% for Hankook, Pirelli, Dunlop and Firestone and 50% for the rest. Sizes not sold by Michelin, non-truck sizes and used tyres will be billed at actual cost.

Tyre repairs will be billed at actual cost. Change of valve: £12. In the event the scrapped tyre is discarded and the service provider invoices the disposal, this will be rebilled at a fi xed rate of £10. This does not affect countries that apply a collection and disposal fee when buying new tyres. Bills are payable within 45 days from the end of the month of invoicing. No discounts or interest for early payments.

Time calculated in 2015 for the total number of Michelin Euro Assist interventions in Europe. 34 European countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Montenegro, Monaco, Norway, the Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom. (2) Time calculated in 2015 for the total number of Michelin Euro Assist interventions in Europe. Including travel expenses for the breakdown van for unlimited km, fi tting, removing the tyre, unmounting and mounting the wheel. Additional fee for assistance on French motorways or limited-access roads at £250 and on Italian motorways at £100.) All fees not included in the ON THE ROAD and STOP & GO packages will be rebilled at actual cost, e.g. any towing or lifting expenses, private car parks, road tolls, balancing, repairs, rims, various parts excluding valves and extensions, expenses related to securing the operation (signage, motorway patroller, etc.) as well as expenses incurred due to incorrect information provided by the customer. Depending on where the vehicle is stopped.

or STOP & go (4)

ASSISTANCE IN AN AUTHORISED CENTRE DURING OPENING HOURS.Including fi tting, removing the tyre, unmounting and mounting the wheel. Flat rate for fi tting each additional tyre: £50.

£70abroad

ZONE A (Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Macedonia, Montenegro, Poland, Romania, Serbia, Slovakia, Slovenia)

£138 £175 £208

ZONE B (Andorra, Austria, Belgium, Germany, Italy, Luxembourg, Netherlands, Portugal, Spain) £150 £208 £263

ZONE C (Denmark, Finland, France, Monaco, Norway, Sweden,Switzerland) £192 £275 £358

385/65 R22.5 Trailer £450.83 £375.69

315/70 R22.5 Steer & Drive £460.00 £383.33

385/55 R22.5 Steer & Drive £477.50 £397.92

445/45 R19.5 Steer & Drive £552.50 £460.42

315/80 R22.5 Trailer £460.00 £383.33

315/60 R22.5 Trailer £478.33 £398.61

295/60 R22.5 Steer & Drive £440.83 £367.36

455/45 R22.5 Trailer £550.83 £459.03

245/70 R17.5 Trailer £346.67 £288.89

295/80 R22.5 Steer & Drive £460.00 £383.33

215/75 R17.5 Steer & Drive £235.00 £195.83

New MICHELIN tyre MICHELIN REMIXMAIN SIZES POSITION

£50

1 HANDLING HANDLING CHARGE FIXED ACROSS EUROPE

2 FLAT-RATE SERVICE PACKAGES ON THE ROAD (3)(4)

TRAVEL AND TYRE BREAKDOWN ASSISTANCE DEPENDING ON THE TIME THE MICHELIN ONCall REQUEST WAS MADE.Flat rate for fi tting each additional tyre: £50.Fixed additional fee of £220 for assistance on French motorways or limited-access roads and £90 for Italian motorways.

3 FLAT RATES FOR TYRES

FROM MONDAY 6 AM TO SATURDAY 12 NOON OTHER PERIODSINCLUDING PUBLIC

HOLIDAYS8 AM / 6 PM 6 AM / 8 AM - 6 PM / 10 PM

UK AND IRELAND breakdown charges (1)

385/65 R22.5 Trailer £408.00 £277.00 £263.00 £262.00

315/80 R22.5 Steer & Drive £420.00 £306.00 £282.00 £265.00

315/70 R22.5 Steer & Drive £416.00 £316.00 £278.00 £260.00

295/80 R22.5 Steer & Drive £416.00 £303.50 £255.00 £250.00

New MICHELIN tyre MICHELIN REMIXMAIN SIZES POSITION

1 oNCALL benefits

2 CALL OUT CHARGES*

• NORMAL HOURS ARE MONDAY - FRIDAY 0830 -1729

• OUT OF HOURS ARE OUTSIDE OF ABOVE HOURS AND PUBLIC HOLIDAYS

• AN ADMIN FEE OF £15 WILL BE APPLIED ON EACH CALL OUT

• YOUR PREFERRED DEALER MAY ADD AN ADDITIONAL INVOICE HANDLING CHARGE AT THEIR DISCRETION

3 TYRE charges*

£65normal HOURS

£85out of HOURS

• 300 ACCREDITED SERVICE POINTS IN THE UK

• REACT ACCREDITED TECHNICIANS

• COMPETITIVE PRICING

• REMIX AVAILABLE WITHOUT A CASING CHARGE*

• TYRES FITTED IN-LINE WITH YOUR POLICY, TARGET OF 90% POLICY FITMENT

4 membership

• EMAIL NOW MICHELIN.ONCALL1@MICHELIN.COM

• DOWNLOAD THE ONCALL APP FROM THE APP STORE

• CALL 0845 034 4152 - MONDAY - FRIDAY 0900 -1700

• VISIT MYACCOUNT.MICHELIN.EU

ENCORE GROUP PRODUCTS

• PREMIUM 80% OF MI NEW • MID RANGE 65% OF MI NEW • OTHER REMOULD 85% OF MI REMIX

CALL 0845 034 4152 - MONDAY - FRIDAY 0900 -1700

In the event a Policy tyre is not available, a suitable competitor fi tment will be utilised.

* Irish customers will be charged in Euro’s at a nominal Pound to Euro exchange rate. Subject to change.

MICHELIN_OnCall price list August 2016.indd 3-4 23/08/2016 16:22