michelle young resume
TRANSCRIPT
Michelle Young2135 Cobblefield crApopka, Fl, 32703
EXPERIENCEAugust 2007 to Coach, Inc.January 2013 Store Manager
Managed all phases of store operations to ensure maximum sales and profitability through focusing on key business initiatives
Analyzed and forecasted sales based on current and future trends Partnered with Leadership to establish clear performance goals and objectives with yearly
increase. Managed Talent life-cycle of direct reports including on boarding, assessments, retention,
career development, succession planning, and recognition. Responsible for investing in staff which led to a retention of 85% and 7 internal promotions Ensured Productivity and connectivity of Sales Leadership teams of 20 associates Conducted in-depth weekly reviews of the business to identify concepts and trends to improve
sales and visual displays in order to exceed store goals Aligned on-floor strategies with customers to drive the profitability of a product segment Planned, developed, and executed floor sets and merchandised displays keeping within
prototype standards
May 2004 to J. JillAugust 2007 Store Manager
Responsible for understanding business acumen and leading execution of company’s directives
Achieved top results for 3 straight years on sales plan, Top Credit, UPT, and Shops scores Selected to be a district trainer for the roll out of The Company’s Directive of Selling and
Coaching Teams to 7 different stores Recruit, Source, Interview, Qualify, and Place top talent which led to 3 internal promotions Responsible for creating, planning, producing and installing visual elements
1995 to Victoria Secret2004 Store Manager
Nominated and received Platinum Award 2 years in a row for top 5th in Company’s performance for Comp Sales, Credit, Bra sales and UPT
Planned, developed, and implemented district Visual Floor set Plan-O-Grams Worked with store managers to ensure merchandise flow to the floor and make changes
aligned with sales pattern Interviewed, hired, trained, mentored, coached and evaluated performance of staff Direct loss prevention initiatives ,successfully reducing shrink
COMPUTER SKILLS Microsoft Word, Excel, Outlook, POS
EDUCATION Valencia Community College Associates degree- Expected completion 2015