Michigan Data Warehouse

2007 Annual User Group Conference

November 6, 2007

Kenneth D. TheisChief Deputy Director

MDIT Data WarehouseStrategy Update

State of Michigan • Department of Information Technology2

2

More progress Going to the next level Governance The Score Card

On tap today

State of Michigan • Department of Information Technology3

3

More progress

State of Michigan • Department of Information Technology4

4

180,000+ queries per dayMore progress

Michigan currently is sharing over 2 terabytes of information, which

equates to about 1/10 of all the books in the largest library in the world

1,851 1,919 4,1779,301

47,107 48,541

176,671

184,907

0

60,000

120,000

180,000

FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07

Nu

mb

er

of

Qu

eri

es

State of Michigan • Department of Information Technology5

5

Data

Hos

ts

Adop

tion

Subs

idy

Data

Adult

Ser

vices

Dat

a (A

SCAP

)Bi

rths

BPCT

S - c

onta

ct tr

ackin

g sy

stem

Ce

nsus

200

0 Da

taCh

ild &

Fam

ily S

ervic

es D

ata

Child

Day

Car

eCh

ild S

uppo

rt Da

ta (h

oste

d by

DHS

-OCS

)Ch

ild S

uppo

rt Da

ta (h

oste

d by

DHS

)Ch

ildre

n Pr

otec

tive

Serv

ices

(PSM

IS)

Child

ren

Spec

ial H

ealth

Car

e Se

rvice

sCi

gare

tte &

Tob

acco

Tax

Dat

aCo

ntra

cts

Data

Corre

ction

s Da

ta (h

oste

d by

DHS

-OCS

)Co

rrect

ions

Data

(hos

ted

by S

CAO

)Co

urt S

yste

ms

Deat

hsDr

iver's

Lice

nse

Data

Epide

mio

logy

- Not

ifiabl

e dis

ease

sFe

dera

l Bus

iness

Tax

Dat

aFe

dera

l Cas

e Re

gist

ryFe

dera

l Ind

ividu

al Ta

x Da

taFi

nanc

ial In

stitu

tion

Data

Mat

chFo

ster

Car

e &

Adop

tion

Data

(AFC

ARS)

Hunt

ing L

icens

esLe

ad S

cree

ning

Med

icaid

Bene

ficia

ry D

ata

Med

icaid

Claim

s/En

coun

ters

Med

icaid

Prov

ider D

ata

Men

tal H

ealth

MI B

usine

ss T

ax D

ata

MI I

ndivi

dual

Tax

Data

Mich

igan

Care

Impr

ovem

ent R

egist

ry (M

CIR)

Mich

igan

Stat

e Ho

using

Aut

horit

y (M

SHDA

)M

i-Chil

dM

ICIS

(Mich

igan

Cho

ices)

MIH

ASM

odel

Paym

ents

Dat

aNe

wbor

n M

etab

olic

and

Hear

ing

Scre

enin

gNe

w Hi

re -

Natio

nal

New

Hire

- St

ate

Pers

onal

Prot

ectio

n O

rder

sPR

AMS

Prof

essio

nal L

icens

e Da

taQ

uarte

rly W

ages

- Na

tiona

lQ

uarte

rly W

ages

- St

ate

Retir

emen

t, Su

rvivo

rs, D

isabil

ity In

sura

nce

(RSD

I)Se

rvice

s Pr

ovide

r Dat

a (S

WSS

)So

cial S

ecur

ity A

dmin

istra

tion

Subs

tanc

e Ab

use

Supp

lem

enta

l Sec

urity

Inco

me

(SSI

)U.

S. C

usto

ms

Data

Unem

ploy

men

t Dat

a - N

ation

alUn

empl

oym

ent -

Sta

te (h

oste

d by

DHS

-OCS

)Un

empl

oym

ent -

Sta

te (h

oste

d by

DHS

)W

elfar

e El

igibi

lity D

ata

Welf

are

Paym

ent H

istor

yW

omen

Infa

nts

Child

ren

(WIC

)W

orke

r's C

ompe

nsat

ion

- Con

test

ed

DCH H H L H H H H H H H H H H H H H H ? H A HDHS H H H H H N H H H G N H G H N G G H H H H H HDHS-OCS H H N H H H H L L L H H H H H H H H H A HSCAO H H LTreasury H L H H H H H ? ? H

HGLAN

Key

Data share needed

Data HostGeneral Access by Agency Data Share (does not imply use)Limited or Restricted Access by Agency Data ShareAccess (generally limited) / No known Agency Data Share

Data Sharing More progress

More than 9,000 users in 5 major departments, 20 agencies and 100+ bureaus make use of the

BI/data warehouse - Michigan’s Statewide Data Warehouse -

State of Michigan • Department of Information Technology6

6

Going to the next level

State of Michigan • Department of Information Technology7

7

Michigan Strategic AlignmentGoing to the next level

The Governor’s six priority areas is the basis for… MDIT Strategic Plan with five goals

Goal 2: Transform Michigan's services through sharing and collaboration

Seven Technology Solutions Data Integration: is optimized through data warehousing

State of Michigan • Department of Information Technology8

8

Prudent use of taxpayer money requires that we minimize the number of systems and tools that we use in Business Intelligence (BI) efforts

The State will likely never have enough resources, but BI can help to use existing resources more efficiently and effectively

The goal of BI is to maximize the use of shared or common resources by reducing the number of BI platforms to one, and to provide a single tool for each class of BI applications

Business Intelligencegoing to the next level

Data Warehousing is the physical aspect of storing data, and the process of turning

data into information and knowledge is Business Intelligence

State of Michigan • Department of Information Technology9

9

Gartner Study Going to the next level

Actionable

Gartner was contracted by MDIT to help the State of Michigan develop an enterprise information management and data warehouse strategy to:

Increase information

sharing across government.

Increase the ability to

leverage both infrastructure and expertise.

Increase the ability to better support both the infrastructure and the delivery of Business

Intelligence solutions to the enterprise.

State of Michigan • Department of Information Technology10

10

Governance

State of Michigan • Department of Information Technology11

11

Strategy & Objectives

Organization & Processes

Applications/Functionality

Infrastructure

Maturity Levels 1 - BASIC 2 - DEVELOPING 3 - DEFINED 4 - MANAGED 5 - OPTIMIZED

Ad-hoc approach Random areas of

success

Leading areas have BI objectives defined

Enterprise-wide BI strategy and objectives identified

BI objectives are measured and tracked vs. targets

Variety of BI projects

No shared resources or governance

Aligned with business strategy

Mature improvement processes

Governance provides standard BI tools and approaches

Shared resourcing of BI projects

Data Stewardship Embryonic BICC

Exploitation of the EDW.

Shared analysis resources

Mature BICC Enterprise BI

collaboration

No standards Primitive

techniques

Corporate standards for licensing and support

Tools aligned to user role

Standard tools become favored

Embryonic BICC for support of tools and analysis

Tools integrated with EDW

Some BI integration with applications

BICC facilitates business change

Real time analytics

Mature BICC BI indispensable

Data managed locally

Corporate data collection impacts indirectly

Scope of common enterprise data started

Some data sharing for BI

Common data definitions supports new developments

Staged EDW introduced

EDW has many subject areas

EDW is the support for enterprise BI

Current State Target State

The Next StepsGovernance

State of Michigan • Department of Information Technology12

12

Business Intelligence Competency CenterGovernance

Agency Services

Shared Services

Business IntelligenceCompetency Center

Center forGeographical Information

Others

State of Michigan • Department of Information Technology13

13

BICC MissionGovernance

Encourage and enable business intelligence in the State of Michigan It will do so by:

Supporting data sharing, Providing support and training for data analysis, Promulgate and support standards

State of Michigan • Department of Information Technology14

14

BICC

• Data sharing• Metadata support• DW architecture

• Development support• Communication

• Training• BI development

AgencyOversight

Agency DataStewards

DCOWarehouse

DBAs

Agency ServicesDevelopment

OE&FS:Budgeting

OES:Privacy/Security

BICC First StepsGovernance

State of Michigan • Department of Information Technology15

15

The Next StepsGovernance

Data Sharing inventory and build data sharing templates

Enhance the process to share existing data on the data warehouse

Platform evaluation – next generation Begin design of the “Master Data Warehouse”

State of Michigan • Department of Information Technology16

16

AG CEPI CGI CS DCH DEQ DHS DLEG DMB DNR DOA DOC DOE DOS DOT MDOT MSP

Attorney General XCenter for Educational Performance and Information (CEPI) X XCenter for Geographic Information (CGI) X X X X X X XCivil Service (CS)Community Health (DCH) X X X X X XEnivronmental Quality (DEQ) X XHuman Services (DHS) X X X X X X X XDepartment of Labor and Economic Growth (DLEG)

X X XManagement and Budget (DMB)Natural Resources (DNR) X XAgriculture (DOA) X XCorrections (DOC) X XEducation (DOE) X XState (DOS) X X X X XTreasury (DOT) X X X X X XTransportation (MDOT) X X XState Police (MSP) X X X X X X

BICC Data Sharing OpportunitiesGovernance

State of Michigan • Department of Information Technology17

17

The Score Card

State of Michigan • Department of Information Technology18

18

The Score Card

2005-2007 2008

Develop Strategic Plan Establish BICC within Shared Services

Continue adding and integrate data to the Data Warehouse

Complete the foundation for the “Master Data” Warehouse

Consolidate data marts Establish the BI platform for the next 5-10 years

Create Center of Excellence for data warehousing

Create data sharing inventory/establish data sharing support

Empower business users through BI tools and training

Improve management of shared data on warehouse

Improve the Data Warehouse cost structure

Establish BICC within Shared Services

State of Michigan • Department of Information Technology19

19

The Score Card

2009…Game On!

State of Michigan • Department of Information Technology20

20

Kenneth D. Theis, Chief Deputy Director

Michigan Department of Information Technology