City and County of San Francisco

Department of Human Resources 1

City and County of San Francisco

Department of Human Resources

State of California Workforce Planning Conference #2

Micki CallahanNovember 5, 2008

City and County of San Francisco

Department of Human Resources 2

Who We Are

Both a City and County

28,000 Employees

Over 60 of Departments

City and County of San Francisco

Department of Human Resources 3

Who We Are ( Continued)

Major Service Areas Public Protection Public Works, Transportation, & Commerce Human Welfare & Neighborhood Development Community Health Culture & Recreation General Administration & Finance

City and County of San Francisco

Department of Human Resources 4

Workforce and Succession Planning Research & Reports

2003 “Who Will Do San Francisco’s Work?” Focus on Management positions throughout

the City Consolidation of numerous management

classifications

City and County of San Francisco

Department of Human Resources 5

Civil Service Reform (2005)

Classification Probationary Periods Training Retirement Layoffs and Bumping Bargaining Succession Planning Termination

Recruitment Certification and

Referral Performance

Evaluations Performance-based

Compensation Discipline

City and County of San Francisco

Department of Human Resources 6

Workforce and Succession Planning Research & Reports

2006 Workforce Analysis Report In-depth analysis of our workforce Analyzing 5-years trends

2007 Workforce and Succession Planning Report Highlight the issue Discussions with targeted departments Provide a model

City and County of San Francisco

Department of Human Resources 7

Tools to Assist in WSP Efforts

Recruitment & Hiring

Knowledge Management

Training

Retention

City and County of San Francisco

Department of Human Resources 8

Implementation by Police Dept

Recruitment & Hiring Continuous Police Testing Program City University Pre-Academy Workshop Outreach Lateral Transfers Signing bonuses to current Police Officers

City and County of San Francisco

Department of Human Resources 9

Implementation by Police Dept

Retention Additional pay @ 30 years of service Salary increases for comparable pay

City and County of San Francisco

Department of Human Resources 10

Lessons Learned

Leadership Operational expertise is required WSP is not just an human resource issue

Variety of Approaches One size does not fit all Department needs and situations are different

Budget Constraints Some actions take money, others do not Look at our current processes for efficiencies

and doing things differently and better

City and County of San Francisco

Department of Human Resources 11

Next Steps

eMerge

2009 Workforce and Succession Planning Report

2009 City Workforce and Succession Planning Conference

City and County of San Francisco

Department of Human Resources 12

Reports

2007 Workforce and Succession Planning Report

http://www.sfgov.org/site/uploadedfiles/sfdhr/about/Reports/

Workforce_Succession_Planning_Report_2007.pdf 2005 Civil Service Reform Report http://web1.sfgov.org/site/uploadedfiles/sfdhr/about/CivilServiceReform/

CSReformReport.pdf