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    Module 5 Microblogging

    Digital Marketing 1

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    Content Assignment due next week!

    Announcements

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    Microbloging

    Definition and history

    Twitter Basics Creating a Twitter Account Reading and Writing Tweets

    Building Relationships with Twitter

    Marketing with Twitter

    Todays Topics

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    Microblogging

    A form of blogging, with the main difference being

    significant limits on the length of posts, typically

    consisting of short sentences and links (most often140 characters)

    Reflects a new social trend in how people consume

    informationcatered to meet the demands of shorter

    and shorter attention spans!

    Microblogging Defined

    140 Characters, not

    140 Words

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    The earliest ancestors of microblogs, referred to astumblelogs, were first described in 2005

    Twitter launched in 2006

    In July 2011, Twitter had over 333 million accounts Today (February 2014) Twitter has 645 million accounts

    Social networking sites, such as Facebook, LinkedIn,

    Google Buzz, and Yahoo Pulse, have a microbloggingaspect in the form of status updates

    Microblogging has evolved into an important source

    of newsandcitizen journalism

    A Brief History of Microblogging

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    Microblogging Timeline

    2006

    Mar May Jul Sep Nov Jan Mar May Jul Sep Nov Jan

    2008

    LinkedInlaunches Status

    Updates

    Hashtagsintroduced

    MicrobloggingServiceslaunch

    Twitter for

    iPhonelaunches

    MySpace launchesStatus Updates

    Twitter

    launches

    Facebook launchesStatus Updates

    2007

    TumblrLaunches

    Yammerlaunches

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    Popular Microblogging Sites

    *Alexa Global Traffic Rank estimates a sites popularity, with traffic data from Alexa Toolbar users and other diverse traffic sources, using an ascending scale where 1

    represents the highest traffic rank.

    **Google Page Rank uses the number and quality of links to a web page to determine its relative importance, using a scale of 0-10, with 10 indicating the highest rankand 0 the lowest.

    Table 11.1

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    The purpose of microblogging can be brokendown into two main divisions:

    1. To convey information

    2. To start a discussion or to participate in an ongoingconversation

    Different Uses for Microblogging

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    Appropriate Tools for Use

    High Frequency

    Low Frequency

    Public

    (many to many)

    Private

    (1 to 1)

    IM SMS Email Blog MicrobloggingSMS Email Blog MicrobloggingEmail Blog MicrobloggingBlog MicrobloggingMicroblogging

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    Appropriate Tools for Use

    High Frequency

    Low Frequency

    Public

    (many to many)

    Private

    (1 to 1)

    IM

    SMS

    Email Blog

    Microblogging

    IM SMS Email Blog MicrobloggingSMS Email Blog MicrobloggingEmail Blog MicrobloggingBlog MicrobloggingMicroblogging

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    Twitter Basics

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    645 million active registered Twitter users Number of new people signing up for Twitter each

    day: 135,000

    Average number of tweets per day: 58 million Number of tweets per second: 9,100

    2013 Twitter revenue: 400 million

    57% of active users share images on Twitter

    43% of users use their phones to tweet

    Most people use Twitter to share and connect withpeoplerather than join events and brands

    Twitter Facts

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    Activity: Create Twitter Account

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    Create Twitter Account

    If you have a Twitter account, log in

    If you dont have a Twitter account, create one at

    twitter.comwith a valid email address

    Create Twitter Account

    Lets watch: Twitter Essential Training, with Maria Langer

    Lesson: Setting Up an Accounthttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=False

    http://www.twitter.com/http://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.twitter.com/
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    Twitter Tour

    Tweets

    from those

    you follow

    Your Profile

    Suggestions

    on who youmight be

    interested

    in following

    WhatsTrending

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    Add Profile Info

    Picture or Image

    Brief Bio, Location, link to your website or LinkedIn

    Important to complete profile before tweeting!

    Update Twitter Profile

    Lets watch: Twitter Essential Training, with Maria Langer

    Lesson: Adding Profile Informationhttp://www.lynda.com/home/Player.aspx?lpk4=85336&playChapter=False

    http://www.lynda.com/home/Player.aspx?lpk4=85336&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85336&playChapter=False
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    Activity: Basic Communication

    Reading and Writing Tweets

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    Tweet Type Example

    Classic: This is What Im Doing Now.

    Opinion: This is What Im Thinking Now.

    MissionAccomplished:

    This is What Ive Just Done.

    Entertainment : Im Making You Laugh Now.

    Question: Can You Help Me Do Something Now?Picture: Look at What Ive Been Doing.

    Different Types of Tweets include:

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    Reading Tweets

    (Tweet = 140 Character Message)

    Lets watch: Twitter Essential Training, with Maria Langer

    Lesson: Reading Tweetshttp://www.lynda.com/home/Player.aspx?lpk4=85338&lpk42=00:00

    http://www.lynda.com/home/Player.aspx?lpk4=85338&lpk42=00:00http://www.lynda.com/home/Player.aspx?lpk4=85338&lpk42=00:00http://www.lynda.com/home/Player.aspx?lpk4=85338&lpk42=00:00http://www.lynda.com/home/Player.aspx?lpk4=85338&lpk42=00:00
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    Write a tweet

    Simple text

    140 character limit

    For example, your tweet could complete

    the sentence Today I learned

    Write a Simple Tweet (text only)

    Lets watch: Twitter Essential Training, with Maria LangerLesson: Writing TweetsTBD

    http://www.lynda.com/home/Player.aspx?lpk4=85339&playChapter=False

    http://www.lynda.com/home/Player.aspx?lpk4=85339&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85339&playChapter=False
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    Write a tweet with a link

    Twitter automatically shortens the

    link

    For example, your tweet couldcomplete the sentence My

    favourite site is

    Write a Tweet with a Link

    Lets watch: Twitter Essential Training, with Maria Langer

    Lesson: Including a Link in a TweetTBD

    http://www.lynda.com/home/Player.aspx?lpk4=85340&playChapter=False

    http://www.lynda.com/home/Player.aspx?lpk4=85340&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85340&playChapter=False
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    Write a tweet with a photo or

    image.

    As a suggestion, you could tweet a

    picture from place you recentlyvisited.

    Thinking about .. and attach a

    picture.

    Write a Tweet with a Photo or Image

    Lets watch: Twitter Essential Training, with Maria Langer

    Lesson: Including an Image in a TweetTBD

    http://www.lynda.com/home/Player.aspx?lpk4=85345&playChapter=False

    http://www.lynda.com/home/Player.aspx?lpk4=85345&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85333&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85345&playChapter=False
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    Activity: Tweet with a Hashtag

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    Hashtags are a way to collect tweets about thesame subject.

    Examples:

    #beliebers (fans of Justin Beiber)

    #BreakingBad (fans of the TV Show)

    #followfriday (tweet the names of twitter users youd

    like others to follow)

    What is a Hashtag?

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    Type #beliebers intothe Twitter Search Bar

    and youll see all

    tweets containing#beliebers

    Hashtag Activity

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    Twitter Research As an individual, you will be assigned two questions

    Research and tweet the answer.

    Include in your answer your class hashtag

    #sheridandmWedDavis Your tweet-answer could include links or photos.

    Search for all twitter research tweets from your classusing your class hashtag:

    Twitter Research Activity

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    A Questions B Questions

    1. Why are Tweets 140 characters long? 1. How do you find people on Twitter?

    2. What is a Hashtag? 2. How do you prevent hacking?

    3. Who has the most followers on Twitter

    right now?

    3. What is the difference between a blog and a

    microblog?

    4. What is the most re-tweeted tweet? 4. Why should you be on Twitter?

    5. What is a Mention? 5. How do you schedule Tweets?

    6. How do you upload a photo? 6. How can you track tweets?

    7. How do you find Lists? 7. How do you send a private message?

    Twitter Research Activity (cont.)

    Start looking for answers at:

    http://mashable.com/guidebook/twitter/

    OR

    https://support.twitter.com/groups/50-welcome-to-twitter

    http://mashable.com/guidebook/twitter/https://support.twitter.com/groups/50-welcome-to-twitterhttps://support.twitter.com/groups/50-welcome-to-twitterhttps://support.twitter.com/groups/50-welcome-to-twitterhttps://support.twitter.com/groups/50-welcome-to-twitterhttps://support.twitter.com/groups/50-welcome-to-twitterhttps://support.twitter.com/groups/50-welcome-to-twitterhttps://support.twitter.com/groups/50-welcome-to-twitterhttps://support.twitter.com/groups/50-welcome-to-twitterhttp://mashable.com/guidebook/twitter/http://mashable.com/guidebook/twitter/
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    Twitter for College Students: 7 Tips Plus a Bonus

    25 Things That Make You Look Dumb on Twitter

    40 Useful Things You Can Share on Twitter Besides

    Blog Posts

    26 Twitter Tips (a-z)

    Using Twitter for Business

    Click Your Way Through the Twitterverse

    Twitter Guide by Mashable- EXCELLENT!

    Twitter Resources

    Source: Theresa B. Clark

    http://makingconnectionsfye1220.wordpress.com/2008/09/09/twitter-for-college-students-7-tips-plus-a-bonus/http://blogs.constantcontact.com/product-blogs/social-media-marketing/25-things-that-make-you-look-dumb-on-twitter/http://socialmediatoday.com/adamvincenzini/174674/40-useful-things-you-can-share-twitter-besides-blog-postshttp://socialmediatoday.com/adamvincenzini/174674/40-useful-things-you-can-share-twitter-besides-blog-postshttp://www.socialmediaexaminer.com/26-twitter-tips-for-enhancing-your-tweets/http://www.spinsucks.com/social-media/12-reasons-you-should-use-twitter-for-business/http://www.briansolis.com/2011/02/click-your-way-through-the-twitterverse/http://mashable.com/guidebook/twitter/http://mashable.com/guidebook/twitter/http://mashable.com/guidebook/twitter/http://www.briansolis.com/2011/02/click-your-way-through-the-twitterverse/http://www.briansolis.com/2011/02/click-your-way-through-the-twitterverse/http://www.spinsucks.com/social-media/12-reasons-you-should-use-twitter-for-business/http://www.socialmediaexaminer.com/26-twitter-tips-for-enhancing-your-tweets/http://www.socialmediaexaminer.com/26-twitter-tips-for-enhancing-your-tweets/http://www.socialmediaexaminer.com/26-twitter-tips-for-enhancing-your-tweets/http://socialmediatoday.com/adamvincenzini/174674/40-useful-things-you-can-share-twitter-besides-blog-postshttp://socialmediatoday.com/adamvincenzini/174674/40-useful-things-you-can-share-twitter-besides-blog-postshttp://blogs.constantcontact.com/product-blogs/social-media-marketing/25-things-that-make-you-look-dumb-on-twitter/http://makingconnectionsfye1220.wordpress.com/2008/09/09/twitter-for-college-students-7-tips-plus-a-bonus/http://makingconnectionsfye1220.wordpress.com/2008/09/09/twitter-for-college-students-7-tips-plus-a-bonus/http://makingconnectionsfye1220.wordpress.com/2008/09/09/twitter-for-college-students-7-tips-plus-a-bonus/
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    Building Relationships with Twitter

    @reply, direct message, retweet,

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    Search for all twitter research tweets from yourclass using your class hashtag:#sheridandmWedDavis

    Click on the name or profile picture of classmatesyoud like to follow.

    Click on the Follow button.

    Follow

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    Search for all twitter research tweets from yourclass using your class hashtag:

    Reply to a particularly helpful answer.

    Click on Reply. Your message starts with @name. Type your message.

    Include your class hashtag

    @Reply

    Optional: Twitter Essential Training, with Maria Langer

    Lesson: Replying to a TweetTBD

    http://www.lynda.com/home/Player.aspx?lpk4=85361&playChapter=False

    http://www.lynda.com/home/Player.aspx?lpk4=85361&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85361&playChapter=False
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    Search for all twitter research tweets from yourclass using your class hashtag:

    Retweet the most informative/valuable tweet!!!.

    Click on Retweet. Include your class hashtag

    Retweet

    Optional: Twitter Essential Training, with Maria Langer

    Lesson: Retweeting a TweetTBD

    http://www.lynda.com/home/Player.aspx?lpk4=85369&playChapter=False

    http://www.lynda.com/home/Player.aspx?lpk4=85369&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85369&playChapter=False
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    Direct message your instructor. Describe the best Twitter resource youve found.

    Include a picture or link.

    This is a private message.

    You and your instructor must follow each other

    before you can send him/her a direct message.

    Direct Message (DM)

    Optional: Twitter Essential Training, with Maria Langer

    Lesson: Sending a Direct Messagehttp://www.lynda.com/home/Player.aspx?lpk4=85362&playChapter=False

    http://www.lynda.com/home/Player.aspx?lpk4=85362&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85362&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=85362&playChapter=False
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    Marketing With Microblogging

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    Increasing brand awareness

    Connecting with customers

    Providing support

    Distributing information

    The best microblog operators combine creativity

    with experience and writing skills to keep their

    followers engaged

    Marketing with Microblogging

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    Search to gather information Using Twitter to look up the brands name, the

    competition, and what is being said

    Know the audience Users list their personal interests and hobbies which

    provides an optimal arena to study and develop personas

    Customize the profile page

    A good profile page will help to develop a solid following

    Tweet content

    The best content isinteresting, fun, and valuable

    Tips for Brand Building with Twitter

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    Mass Follow Strategy Follow lots of other profiles and hope they decide to

    follow back (Warning: Twitter may block mass followers)

    Equal Ratio Strategy

    Aims to keep the profiles following and follower counts asclose to equal as possible

    Targeted Follow Strategy

    First search for and follow a few profiles with similarinterests

    Make some mentions to increase the chances of beingfollowed back, and then choose which of your followers tofollow back.

    Twitter Following Strategies

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    Self-promote cautiously!!!!!! Focus on relationships firstno spam

    Choose optimal tweet times

    Post updates at times that followers are also updating

    Respond to questions

    Useful information can build a brands reputation andthought leadership

    Gather feedback Seek feedback whenever possible

    Provide unique value

    Such as special deals only available to Twitter followers

    Crafting an Effective Twitter Channel

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    Watch Lynda.com Video:

    Source: Social Media Marketing with Facebook and

    Twitter, by Anne-Marie Concepcion

    Lesson: Crafting Follow-Worth Tweets

    Crafting Follow-Worthy Tweets

    http://www.lynda.com/home/Player.aspx?lpk4=84125&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=84125&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=84125&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=84125&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=84125&playChapter=Falsehttp://www.lynda.com/home/Player.aspx?lpk4=84125&playChapter=False
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    Twitter Etiquette

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    2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

    M d l A ti it M k

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    Once you have completed all of the Module Twitter activities,document your activity by creating a Word file. Then,

    1) add a screenshot of your Twitter Profile Page with photo or

    image.

    Highlight your two Twitter Research tweets with class #hashtag Highlight a retweet that you did.

    2) Write 75150 words on what you learned today about

    marketing with Twitter.

    Submit your Word file to SLATE:

    Dropbox: Module 5Twitter

    Module Activity Mark

    Dropbox: Module 5Twitter

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    Next Class Module 6Video Sharing and Other Social Networks

    Thanks!!!