micros® 3700

MANAGER DOCUMENTATION

Mgr Check Functions

FUNCTION: Edit a Closed Check

PURPOSE: This step corrects the way a check was tendered on closed checks and reprints the check.

1. Have the employee sign in2. Get to the [FUNCT] Screen3. Enter the check number and press the [EDIT CLSD CHK] key4. "AUTHORIZATION ENTER ID NUMBER" will display; swipe manager card5. "EDIT THIS CLOSED CHECK?” will display, press [ENTER] key

(The check can also be reprinted at this point by pressing Print) 6. Touch the form of payment, these are the last lines of the check

(Credit authorizations CANNOT be voided, only payments)7. Touch the [VOID] key 8. Now pay the check to the correct form of payment

* If you are authorizing a new credit card at this point, you must specify the amount of the authorization before you press AUTH CC or CC AUTH or else you will authorize 0.00

FUNCTION: Re Open a Closed Check

PURPOSE: This step reopens a check for further use.

1. Have the employee sign in2. Get to the [FUNCT] Screen3. Enter the check number and press the [REOPEN CLSD CHK] key4. "AUTHORIZATION ENTER ID NUMBER" will display; swipe manager card5. "RE OPEN THIS CLOSED CHECK?” will display, press [ENTER] key

i. (The check can also be reprinted at this point by pressing Print) 6. Touch the form of payment, these are the last lines of the check

i. (Credit authorizations CANNOT be voided, only payments)7. Touch the [VOID] key.8. Send or print the check to finish

FUNCTION: Manager Voids

PURPOSE: This step is used to void items on a guest check that have already been serviced, but not tendered.

1. Have the employee sign in2. Pickup the check in the normal manner3. Touch the item to be voided and press the [VOID] key4. "AUTHORIZATION ENTER ID NUMBER" will display; swipe your card5. Repeat steps 3 through 4 for each item to be voided

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FUNCTION: Transaction Voids

PURPOSE: This step is used to negate an overring or to void numerous items on a guest check that have already been tendered or negate an overring.

1. Have the employee sign in2. Go to the [FUNCT] Screen3. Press the [TRANS VOID] key4. Then get to a main menu screen by pressing the [MENU SCREEN] key or pressing

[BACK]5. Enter the menu items to be voided (as you would order the items normally). Until the

check is serviced all items pressed will be negative6. When done, service, print or tender the check

NOTE: An item that has been voided after being service totaled will print in the kitchen as a void

If all the items are voided off of a check, the check must still be closed out. Closing a check to cash is the easiest way to handle a check with a zero balance.

How to Add or Transfer Checks

To add two or more checks together:1. The table or check that will RECEIVE the check should be picked up.2. Press the [FUNCTN] screen.3. Press [ADD/TRANSFER CHECK] and enter the check number to add.4. Press [ENTER YES] to confirm that you wish to perform this operation.5. Send when finished.

To turn over the responsibility of one of your checks to another server:1. The server to RECEIVE the check should sign in.2. From the [TRANS FUNCTION] screen, press [TRANSFER CHECK]. 3. Enter the check number that you wish to transfer. 4. Press [ENTER YES] to confirm that you wish to perform this operation.5. Send when finished.

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* NOTE *

When balance of a check is ZERO, the check must still be closed outClosing a check to CASH is the easiest way to handle a check with a zero balance

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Procedures at the TerminalsNote: Procedures are generally to make modifications to existing information

1. Sign in 2. Press the [PROCEDURES] Key (or press a shortcut button)3. Enter your ID code and Press [OK]4. Touch the tab across the top select the area you wish to use

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MENU ITEMAssignment:

1. Press [MI Assignment]2. Touch the keyboard icon next to the Search for box. A keyboard should appear where can type the

first couple letters of the item or section you are looking for then press [OK].(i.e. Lu for lunch )3. Using your finger on the bar on the right side of the screen scroll down to the desired item4. Touch the item (the columns don’t matter as long as the correct row is selected)5. Press [EDIT]6. Touch the Print/Display tab.7. To turn ON an item, press the button next to the SLU Group line. Using your finger on the bar on

the right side of the screen scroll down and touch the desired SCREEN look up and press [OK]. Now the item should appear on the screen you chose.

8. To turn OFF an item, press the button next to the SLU Group line. Press [CLEAR]. Now the item should NOT appear on the screen it was previously on.

9. To change a price, press the Current Price tab10. Press the button next to the price you want to change11. Use the number pad to enter the price and press [OK].12. To change a name, press the button to the right of Name 1,13. If a name is already there, touch to the right of the name so you can see the blinking cursor and

press the backspace or delete key until the name is gone, then begin typing the new name. If the name is blank, use the keyboard to type a name.

14. Press [OK] to accept the name.15. Press [OK] to save all changes.16. Press [CLOSE] to finish17. Allow a minute for the system to update your changes.

Availability:1. Touch [MI Availability]2. You can search like above, or you can touch the box that says show blank names (this should

make it uncheck) then touch the box above which says Sort by Name. Then touch the keyboard icon next to the Search for box. A keyboard should appear where can type the first couple letters of the item you are looking for then press [OK].

3. Using your finger on the slide bar on the right side of the screen scroll down to the desired item4. Touch item5. Touch [EDIT]6. Touch [Available], [limited Availability] or [Not Available] as needed.7. If using Limited availability enter the available amount by using the up or down arrows.8. Touch [OK]

NOTE: You must perform the same procedure again when the item is available. Highlight [AVAILABLE] to re-enable.

Prices:1. Touch [MI Prices]2. Touch the box that says show blank names (this should make it uncheck) then touch the box

above which says Sort by Name. Then touch the keyboard icon next to the Search for box. A keyboard should appear where can type the first couple letters of the item you are looking for then press [OK].

3. Using your finger on the slide bar on the right side of the screen scroll down to the desired item4. Touch item5. Touch [Edit]6. At price Touch “Calculator” Icon.7. Enter new price.8. Touch [OK] to save. 9. Touch [close]10. Touch [close] again

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Menu Item Wizard:1. Touch [Menu Item Wizard]2. Follow the on-screen instructions. Any instructions on the screen in Bold Type are required.3. Explanation of fields are as follows (Scroll down each list to find the appropriate selection,

do not be alarmed if a selection appears blank, simply scroll down until the alphabetical list appears)

Menu Item Name 1 – This name prints on the check and on ordersMenu Item Name 2 – This name prints on orders as an alternative to Name 1Menu Item Class – This is the type of item that it is Food Item, Food Item/ Add Cover, Liquor Item,

Liquor Item/ Chg $ etc… Select the one most appropriate for your itemMajor Group – A broad item-reporting group (Food, Liquor...)Family Group – A more detailed reporting group of items (Appetizers, Entrees…)Menu Item Group – Another reporting group tool used for custom menu mixes (not required)Touchscreen SLU – This is the button where the item will show up for ordering at the FOHMenu Level Class - This determines when or how an item is to be used

(Lunch, Dinner, All day or Small, Med Large sizes)Printer Definition – Where and how the item prints (condiments or modifiers follow parent times)Course Membership – If your system has been setup with Fixed Price Meals, select which course

this Item would belong to. If you are not familiar with this do not select anything.Condiment Membership – If you are entering a Menu Item, select the group to allow when

modifying this item. Usually Condiments or All Condiments enable the item to be modified.Condiment Group Required – This is the group that will prompt when the item is used, if this item

does not need a requirement, do not select from the list. For example a steak may require a temperature and/or a side dish

Prices – Enter the price for the item. Depending on the Menu Item Class selected, your item can have multiple prices based on time of the day or by size. If the item doesn’t work in this capacity, only Price 1 is to be used

Effectivity – You may enter an effectivity start and end time for the item if it is only to be use for a specific period of time. If this item is to be used all the time, do not enter anything here.

Press FINISH to complete the wizard

** Please note when using the Wizard, the item will not be assigned a number within the category automatically, you must use the POS Configurator to find the item and

change the number of the item in order for it to be next to items of a similar type or category.

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EMPLOYEE

FUNCTION: Identification

PURPOSE: This procedure changes an employee ID number or is used to assign a MAG card to an employee

1.Touch the [Employee ID] key2.Using your finger on the slide bar on the right side of the screen scroll down to the desired item3.Touch item4.Touch [Edit]5.Enter new ID number - or - Swipe card6.Touch [OK] to save (Swiping will save automatically)7.Touch [close]8.Touch [close] again

FUNCTION: Assignment

PURPOSE: Use this procedure to change a name, job or rate of pay

1. Touch the [Assignment] key2. Using your finger on the slide bar on the right side of the screen scroll down to the desired

person3. Touch the person’s name4. Touch [Edit]5. Touch [Change Jobs]6. Touch [Add Job] to add a job code7. Touch [Edit] to edit rate of pay. Remember that there is a default rate of pay for all jobs

EXCEPT managers. You only need to edit those employees who make a different rate of pay than the rest of the people in their job class. Use override employee rate if the employee makes more than the default hourly rate.

8. Touch [OK] to save9. Touch [close]

10. Touch [close] again

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Employee Wizard:1. Touch [Employee Wizard]2. Follow the on-screen instructions. Any instructions on the screen in Bold Type are required.3. Explanation of fields are as follows

Employee’s First Name, Employee’s Last Name – Self-explanatoryEmployee’s Check Name – This will automatically fill out once the other names are entered. If an

employee is known by a shorter of different name enter it here, this is what will appear on checksEmployee ID – This is what the employee will use for clocking in and out and for transactionsEmployee Class – This is the type of access or security this employee will need. If the employee is

only to use the system for time keeping use Clock In Only or TimekeepingRevenue Center – Choose which area the employee will work. If only one choice appears, select itCashier Assignment – If your system uses cashiers, select an assignment (Do not select this if you are not sure what this is)Cash Drawer – If the employee has cash drawer access, select a drawer (1 for top, 2 for bottom)If you have only 1 cash drawer at a particular location, select Cash Drawer One

Will the employee be clocking in and out?If No – Click Next (Continue to the Effectivity section below)

If Yes – An optional Payroll ID, Grace Period and Minor Status can be enteredClick Next and select their Primary Job from the next screen and click Next (More jobs can be added later using the Employee Assignment Procedure)

Effectivity – This is not a required field however if the employee is to start work on a specified date in the future, enter the date. This prevents this employee or someone else from clocking in this employee prior to the starting date. Ending date works in the same fashion for seasonal employees. This is NOT a shift-scheduling tool.

Press FINISH to complete the wizard

** Please note when using the Wizard, the employee will not automatically be assigned a report employee number according to any scheme used in BOH.You must use the POS Configurator to find the employee and change the report

employee number in order to follow any predetermined organization. For example some employee files are organized where Servers have numbers in the 100’s, Bar in the 200’s.

Some files are set so the employee ids are to be the same as the report employee number.

Report Employee Numbers are the numbers that print next to an employee’s name on their checks.

The system uses this number to identify an employee for reporting purposes.Employee ID numbers are independent of this number.

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TIME CARD

FUNCTION: Adjustment of a record in the current business date

PURPOSE: This procedure is used to adjust a time punch AFTER it has been created

There MUST be a record for you to change it

NOTE: If an employee says that they forgot to clock in, have them go do so BEFORE you try to adjust the time

1. Touch the [Adjustment] keyUsing your finger on the slide bar on the right side of the screen scroll down to the desired employee

1. Touch the [Edit] key2. If the employee is currently clocked in the Workstation will ask if you wish to clock them out,

if it is the end of night or you need to adjust the OUT time, touch yes, otherwise touch no1. Touch Record that you wish to change 1. Touch The box on Right of the time that needs to be changed1. Scroll the time to the correct time1. Change the AM, PM to the correct choice2. Touch [OK]3. Choose and adjustment reason then [OK]4. Touch [Close]

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Printers

FUNCTION: Redirect Order Output

PURPOSE: This procedure is used if there is a printer that is not working or you want to redirect for different meal periods. (I.e. service bar only open at night)

NOTE: All the orders that are being sent to a specific printer may be redirected to another printer

1. Touch the [Redirect Printer] key2. Touch the Printer that you whish to make changes to.3. Touch the [Edit] key4. Touch the printer that you wish to send the items 5. Touch [OK]6. Touch [close]7. Touch [close] again

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Others

FUNCTION: Business Date (emergency only)

PURPOSE: This procedure allows you to change the business date in the event your system didn’t perform this function automatically

1. Touch the [Business Date] key2. Touch the Calendar key3. Touch the date that you would like to change to4. Touch [OK]5. Touch [close]6. Touch [close] again

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Reports at the Terminals

FUNCTION: System Balance

PURPOSE: This report gives all revenue and receipt figures for the entire system

FUNCTION: RVC Balance

PURPOSE: This report gives all revenue and receipt figures for the specific Revenue Center

FUNCTION: Clock In Status

PURPOSE: This report shows the employees who are clocked in

FUNCTION: Employee Balance

PURPOSE: This report gives revenue and receipt figures for the specified Employee

FUNCTION: Cashier Balance

PURPOSE: This report gives revenue and receipt figures for the specified Cashier

FUNCTION: Time Period Report

PURPOSE: This report gives revenue and receipt figures for the specified Time Period

FUNCTION: Family Group Report

PURPOSE: This report gives sales figures for each family group

FUNCTION: Menu Item Report

PURPOSE: This report gives sales figures for all menu items

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Reports at the Server

Reports listed in the Autosequencer all preview then give you the option to print afterwards. Click CONTINUE after closing previewed reports.

These reports are quick selections that may be used throughout a common workday for management, click NEXT for the next page of Autosequences.

40 Column Reports – Meant as a way to view reports at the terminals without printing

Employee Sales – Prints a specified range of employees to view sales information for specified dates by the user

Balance Sheet – A worksheet used to balance a shift

Labor Report – Views the current time card detail report for the current payroll

Current Sales – Summary of current daily sales

Any Day Sales – Pick a specified day of sales to preview or a group of dates to consolidate

Menu Item Report – Views a Menu Item Sales report for the current day

Family Group Report – Views a Family Group Sales report for the current day

Menu Item Group Report – Views a Menu Item Group sales report for the current day

Clock In Status – Views all clocked in employees

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Print Daily, Weekly, Monthly, Labor Reports – Reprints these sequences of reports

Print Daily, Weekly, Monthly, Labor (Any Date) – Prints the above reports with a start and end date prompt

Print Credit Cards (Any Date) – Prints the batch and transfer status reports with a start and end date prompt

*END OF NIGHT (emergency only) – This process runs automatically when the business date has ended.

* This is only here as a means to run the process manually in case of a failure

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Click on the Reports tab to select a report from a larger list

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Under the Reports tab, choose a category by clicking on it

40 Col or UWS reports are reports meant for Front of House or workstation printersDaily reports show individual reports for each business date within the selected rangeConsolidated reports show multiple dates within the selected range compiled into one report

Reports Labeled SYS are system wideReports Labeled RVC are revenue center specific and will have a revenue center

selection

Once within a category, select the report you want to run and click NEXT at the bottom of the screen

All reports default to today’s date, choose another date by clicking the calendars at the right of each date

All reports default to the entire range of the particular reports scope. Use the icons to the right of the FROM and TO selections to select your own rangeo Select an Item Range for group or item reportso Select an Employee Range for employee related reportso Select a Shift Range for shift related reportso Select a Revenue Center range for revenue center specific reports

*If no selection is made, the current business date and the entire scope of ranges will be used

Click PREVIEW

Once the report displays, you can PRINT or CLOSE when finished

Click BACK to select another report or click EXIT if finished

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PC Functions and Reports

Standard MICROS Applications

FUNCTION: POS Configurator

PURPOSE: This area is used to make changes to the database such as adding an employee, changing or adding a menu item, and many other changes.

FUNCTION: AutoSequences & Reports

PURPOSE: This area is used to run reports. It contains grouped reports such as Daily Reports and other single reports that can be run at any time. The first screen is a list of common reports, the seconds includes report sequences and End of Night. The reports tab includes reports grouped by area. Click on any of the buttons to see which reports are available in that category. *40 column/UWS reports are those that run from the terminal and will not print in the office.

FUNCTION: Manager Procedures

PURPOSE: This area is the same as Manager Procedures from the terminals.

FUNCTION: MICROS Control Panel

PURPOSE: This area starts and stops the software of the 3700. This is where Operations for the system or for a terminal are started or stopped.

FUNCTION: Credit Card Batch

PURPOSE: This area is where batch creation, editing and transfer take place.

Note: All Modules include online help. Click on HELP double click a topic to read or then type in a word or two that describe your needs.

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Adding an Employee

Double click on the POS Configurator icon; enter password then click on the Employees Tab then on Employees

Click the Blue + to begin a new employee

*Enter the as much information as needed for your site *

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About the Tabs

General TabLast Name, First Name, and Social Security # (no dashes)

POSSelect a cash drawer if the employee has cash drawer access (Cash Drawer 1 for UWS with

1 drawer) Security Tab

Select an Employee Class suitable for the employee i.e. Server for wait staff, Clock In Only for people who won’t ring sales.(Compare with similar records if you are not sure)

Fill in the PC ID if the employee is a manager and needs to do back of house functions.If you’ve entered a SSN this field will be the last 4 digits of the SSN, otherwise fill in the ID field with a number they will use to clock in and out and or do transactions (Leave blank if a card is to be used for ID)

Click the green check mark to SAVE

* If the employee does not need to clock in or out, do not choose a job

Hourly JobTo add a Job Code Click on the blue +.Click on the Name field and use the up and down areas to click and select a job.*You are not able to delete or change a job once the employee has used itIf an employee is paid above the default rate, enter a wage in the Override Regular Rate fieldEnter a skill level (used when scheduling)To add additional Job Code Click on the blue +.

Click the green check mark to SAVE. Repeat all steps for more jobs.

Click the green check mark to SAVE, close window when finished.

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Adding a Menu Item

At PC in the office, Double click on the POS CONFIGURATOR icon. Enter your password.

Click on SALES

Click on MENU ITEMS

Press Page Down on the keyboard to get to the desired menu item range or use the find feature(Binoculars icon)

Click on an item similar to the new item you need to inputFor example if a new lunch sandwich is needed, click on another lunch sandwich to use as a starting point.Be aware of the next available number below your copy point, this is where the new item

will end up.You may renumber items in a specified order if needed once all changes have been saved.

Click the Copy Record Icon (it has a yellow piece of paper over a white piece of paper). The Paste Record icon will appear next to that one.

Click Paste Record.A copy of the record that you have used will appear in the next available number/row below the item you copied

Change Name 1 and Name 2 as needed

Then move to the Prices tab and change the price using the decimal point. (usually price 1)

Click on the Definition tab and click on the Groups tab below to edit the Required Condiments. Sometimes this step is not needed, but compare these settings with an item that already works in a similar fashion. Clear the field if a required condiment isn’t needed.

Click on the green check to SAVE

Click on File then Exit to Close

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Entering an item on an empty record

Click the blue + to begin a new item within the section the item belongs DEFINITION Tab

1. Click on Name 1 fieldEnter Menu item Name

2. Click on Name 2 (If an alternate name is needed for Remote Printing)Enter Menu Item Name

3. SLU-Click on down arrow to select SLU (Screen Look-Up)This determines what screen the menu item will display on.

4. MENU ITEM CLASS-Click on down arrow to select. Compare a similar menu item for correct Menu item class.

5. MENU ITEM LEVEL- Click on down arrow to select. Ex.-Lunch Level Entrees

Compare a similar menu item for correct Menu item level.6. PRINT CLASS- Click on down arrow to select.

Defines where a menu item prints.Compare a similar menu item for correct Print class.

GROUPS Tab1. MENU ITEM GROUP-Click on down arrow to select.

Compare a similar menu item for correct Menu item group.2. REQUIRED CONDIMENT-Click on down arrow to select.

This defines a required prompts for a menu item. Ex. Meat temp.Compare a similar menu item for correct required condiment.

3. ALLOWED CONDIMENT-Click on down arrow to select.This allows a menu item to be modified.Compare a similar menu item for correct required condiment.

REPORTING Tab1. MAJOR GROUP- Click on down arrow to select.

Compare a similar menu item for correct major group.1. FAMILY GROUP- Click on down arrow to select.

Compare a similar menu item for correct family group.

PRICES Tab1. Fixed Pricing - Enter a price (using the decimal) in the price number according to your

configuration.Compare with other items for correct pricing configuration.

Click on the green check at the top to SAVE Click on File then Close

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MICROS 3700 Shut Down and Restart Procedure

At the Server

1. Double click the MICROS Control Panel icon.

2. Click on [RESTAURANT] then click [OFF]. Click [OK] when prompted “Changing state of Restaurant to off.”

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3. Wait for all green check marks to become red X’s then click on [FILE] then click on [EXIT].

4. Click the [START] in the bottom left corner and choose shut down.

5. In the dialog box click [SHUT DOWN THE COMPUTER].

6. Click [YES].22

7. When prompted, “It’s now safe to turn off your computer.” Press the power button.

In some systems, the computer will power off automatically without a button press.8. After waiting the 5 seconds, press the power button again to start up.9. Allow the computer to start up normally.

At the Workstations

10. Touch the [START] in the bottom left corner and choose shut down.11. In the dialog box touch [SHUT DOWN THE COMPUTER].

12. Touch [YES].13. The machine will power off automatically, wait 5 seconds and turn it back on.14. Allow the computer to start up normally. 15. When all nodes are green checks in the MICROS Control Panel, the system is

up.16. Under normal operations, the system will be ready for operations automatically

within a few minutes. Should the system fail to start, double click the MICROS Control Panel, click on [RESTAURANT] and click [FRONT OF HOUSE]. Click [OK] when prompted “Changing state of Restaurant to Front of House.”

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Emergency Tips

Never shut off the server by pressing the power switch alone, always follow the reboot/shutdown procedures in order not to risk damage to your program and/or hardware.

If your workstations freeze or are working improperly, they can be turned off by pressing the power button on the unit for 5 seconds. Once the workstation is off, power it back on to see if the problem persists.

* Note that in a 3700 system workstations sometimes run order printers such as a kitchen or bar printer, these printers will not work if the workstation is off or not operational.

If your credit cards are having a problem, check your modem by the server. Be sure it is turned on, if so turn it off then turn it back on and try another authorization. Otherwise call for Merchant Link Customer Service at 301-562-5000 for credit card related problems or Micros Help Desk at 1 800 937 2211 for technical problems.

If a printer is not working correctly there are a few things to look for1. Check for power to the printer2. Be sure the cables to the printer are not loose or unattached3. Be sure the paper and/or ink is loaded properly4. If the printer is run by a workstation, be sure it is operational and

is connected properly at the workstation end5. After these things are checked, turn the printer off and on and

try printing once more

Backup Server ModeBackup server mode (BSM) is the state that occurs when POS Operations cannot communicate with the network server PC, but can connect with a predesignated backup server. The Backup server must be a disk-based PC on the network that runs Windows NT.

Standalone ModeStandalone mode is the state that occurs when POS Operations cannot communicate with the network server PC or a predesignated backup server, but can operate independently on the local UWS.

Entering Offline ModesIf POS Operations is unable to connect to a database server to perform a transaction, it prompts the user:‘No Communications with Database Server. Enter Backup Server Mode?’If the user answers Yes, a screen displays the message ‘Switching Servers... Please Wait.’ If a predesignated backup server cannot be found or is not configured, or if the user answers No, another prompt appears:‘No Communications with Database Server. Enter Standalone Mode?’If the user answers Yes, the UWS enters Standalone Mode. If the user answers No, the UWS attempts to reconnect to the central database server. If the attempt to reconnect is unsuccessful, the prompts loop back around to the first prompt, ‘No Communications with Database Server. Enter Backup Server mode?’ The UWS will continue to prompt the user until it either reconnects to the database server, or enters backup server or standalone mode. The transaction that resulted in the failed communications will not be lost, and may be continued in offline mode. *It may take up to 5 minutes to enter offline modes, depending upon the state of the system.

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Restart Backup Server shortcut If the primary server is down and clients must be started manually (i.e., without the use of MICROS Control Panel), use the shortcut that has been placed on the desktop of all disk-based clients. The shortcut Restart Backup Server starts all relevant processes for that client and pushes each client into offline mode. Do NOT click this under normal operations!!

Control Panel in Standalone ModeWorkstations in Standalone Mode have their own control panel for starting and stopping system operations. When setup is run for a client with standalone operations, two shortcuts, Start POS Operations and Stop POS Operations, are placed in the MICROS 3700 Applications menu. These shortcuts are used to start and stop operations when disconnected to a server.

Exiting Offline ModesReconnection to the database server spurs clients to enter recovery mode. During this process, the local transaction system of all POS Operations clients is frozen. If the user is inside a transaction, recovery will not start until that transaction is closed. The display will show a POS Operations screen stating ‘Switching Servers…Please Wait.’ The following screen will be a POS Operations load screen similar to the one that appears when POS Operations is first loading. After the POS Operations splash screen disappears, the user returns to normal mode of operations. All transactions performed in offline mode will be replayed back into the central database. All sales activity will be current.

Offline LimitationsStandalone mode and backup server mode do not support some features. They will either not work correctly or return an error message ‘Not supported in Offline Mode.’ These features are:

Manager Procedures, Autosequences and Reports, POS Configurator Labor (includes clocking in/out, reprinting timecards, incrementing employee shifts) Edit closed check Decrementing menu item specials (item counts will not update) Increment business days (standalone and backup server mode clients can stay in

offline modes indefinitely, however, when recovery occurs, all transactions are replayed into the last business date known to the system)

Saving UWS colors and contrasts per employee Menu Item Information Batching and settling credit cards

Some POS Operations features are disabled or function differently in Standalone Mode. The disabled functions include:

Clock in and out, Bank declaration at sign in, Manager Procedures, Editing a closed check, Menu item availability, Reports (except SAR reports), Remote printing to diskless clients, PMS posting.

Modified features include credit cards, which must be authorized manually, and guest checks that can only be picked up from the UWS from which they were begun. When the

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connection between the server and the UWS is restored, all outstanding transactions are updated in the central database. If software versions on the server and the workstation are different, the system will remain in standalone mode until a correction is made and the server and workstation have the same version of software.

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Quick Sheet

Keyboard Shortcuts: F2 = Delete Field Value F5 = Copy RecordF3 = Copy Field F6 = Paste Record F4 = Paste Field

Icons from left to right, 1st then 2nd rowThe First Yellow/White Icon on the top = Copy RecordThe Second White/Yellow Icon on the top = Paste Record. This one only appears after using Copy RecordBlock Copy and Paste – Inserts multiple recordsBlock Delete - Deletes multiple recordsCut Copy and Paste Field IconsThe Eraser Icon (left of the Printer) = Clear Field or DeleteThe Printer Icon = Prints the page of information being viewedThe Binoculars = Find / SearchFirst, Previous, Next and Last Record IconsGreen Check = Save ChangesRed Arrow = Undo ChangesBlue Plus = Add empty recordPink Minus = Delete record [This will only work if there is item has never been used]Purple Book with ? = Help FilePointer with ? = Context sensitive help. Click this then click on the area which you may need quick clarification

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Choose …At Beginning if you know the name

Choose …Anywhere if you are not sure

Click First to findClick Next to go to the next matchClick Cancel to exit