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Microsoft 2017 GRI G4 Content Index

Strategy and Analysis InformationLinks

Page(s)

G4-1 Statement from the most senior decision-maker at about the relevance of sustainability to the organization and theorganization's strategy for addressing sustainability.

Statement From Senior Decision-maker

Microsoft - Annual Report

Microsoft CSR Digital Report - Homepage

G4-2 Description of key impacts, risks, and opportunities at . Key Impacts, Risks, and Opportunities

Microsoft Annual Form 10K

Microsoft CSR Digital Report - Our approach toreporting

Organizational Profile InformationLinks

Page(s)

G4-3 Name of the organization. Microsoft Corporation

G4-4 Activities, brands, products, and services. Activities, Brands, Products, and Services



G4-5 Location of the organization’s headquarters. Location of Headquarters


G4-6 Number of countries where the organization operates, and names of countries where either the organization has significantoperations or that are specifically relevant to the topics covered in the report.

Location of Operations

Microsoft - Worldwide Operations


Microsoft News Center - Subsidiaries

Fast Facts about Microsoft - Operation Centers

G4-7 Nature of ownership and legal form. Ownership and Legal FormInformation for Investors - Proxy & Annual Form10K


G4-8 Markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries). Markets Served



G4-9 Scale of reporting organization: Scale of the Organization


Microsoft Fast Facts: Scale of Organization

Information for Investors - Proxy & Annual Form10K

G4-10 Information on employees and other workers. Information on Employees and Other Workers

http://www.microsoft.com/investor/AnnualReports/default.aspx

http://www.microsoft.com/en-us/about/corporate-responsibility/

http://www.microsoft.com/investor/SEC/default.aspx

http://www.microsoft.com/en-us/about/corporate-responsibility/reporting-approach





http://www.microsoft.com/worldwide/


http://news.microsoft.com/facts-about-microsoft/#Subsidiaries

http://news.microsoft.com/facts-about-microsoft/#OperationCenters

http://www.microsoft.com/en-us/investor/investor-information.aspx






http://news.microsoft.com/facts-about-microsoft/#RevenueHeadcount




Microsoft Global Diversity & Inclusion

G4-11 Percentage of total employees covered by collective bargaining agreements Collective Bargaining Agreements

G4-12 Description of the organization's supply chain. Supply ChainMicrosoft CSR Digital Report - Responsiblesourcing

Microsoft Responsible Sourcing Site

G4-13 Significant changes during the reporting period to the organization’s size, structure, ownership, or its supply chain. Significant Changes to the Organization and its SupplyChain

Microsoft - News Center


Microsoft News Center - Subsidiaries


Microsoft CSR Digital Report - Responsiblesourcing

Commitments to External Initiatives InformationLinks

Page(s)

G4-14 Whether and how the organization applies the Precautionary Principle or approach. Precautionary Principle or Approach

Precautionary Principle for Consumer Electronics

G4-15 List of externally developed economic, environmental and social charters, principles, or other initiatives to which theorganization subscribes or which it endorses.

External Initiatives


Microsoft CSR Digital Report - Governance ofCSR

Microsoft CSR Digital Report - Principles


G4-16 Memberships of industry or other associations, and national or international advocacy organizations. Membership of Associations



Identified Material Aspects and Boundaries InformationLinks

Page(s)

G4-17 Entities included in the consolidated financial statements. Entities Included in the Consolidated FinancialStatements



G4-18 Details on report content and G4 Aspect boundaries. Defining Report Content and Boundaries



http://www.microsoft.com/en-us/diversity/inside-microsoft/default.aspx#epgDivFocusArea

http://www.microsoft.com/en-us/about/corporate-responsibility/responsible-sourcing


http://www.microsoft.com/en-us/responsible-sourcing

http://news.microsoft.com/


http://news.microsoft.com/facts-about-microsoft/#Subsidiaries





http://download.microsoft.com/download/b/0/a/b0a74c2b-185d-47e6-9e42-20d64d63d5ed/Precautionary_Principle.docx


http://www.microsoft.com/en-us/about/corporate-responsibility/governance


http://www.microsoft.com/en-us/about/corporate-responsibility/principles











G4-19 A list of the material aspects identified in the process for defining report content. List of Material AspectsMicrosoft CSR Digital Report - Governance ofCSR

G4-20 Aspect Boundary within the organization Internal Boundary


G4-21 Aspect Boundary outside the organization. External BoundaryMicrosoft CSR Digital Report - Responsiblesourcing

G4-22 Explanation of the effect of any restatements of information provided in previous reports, and the reasons for suchrestatements.

Restatements of Information

Microsoft 2016 CSR Report

G4-23 Significant changes from previous reporting periods in Materiality and Boundaries. Changes in Reporting

Stakeholder Engagement InformationLinks

Page(s)

G4-24 List of stakeholder groups engaged by the organization. List of Stakeholder GroupsMicrosoft CSR Digital Report - Governance ofCSR

G4-25 Basis for identification and selection of stakeholders with whom to engage. Identifying and Selecting StakeholdersMicrosoft CSR Digital Report - Governance ofCSR

G4-26 Organization's approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group,and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process.

Approach to Stakeholder EngagementMicrosoft CSR Digital Report - Governance ofCSR

G4-27 Key topics and concerns that have been raised through stakeholder engagement. Key Topics and Concerns RaisedMicrosoft CSR Digital Report - Governance ofCSR

Report Profile InformationLinks

Page(s)

G4-28 Reporting period for information provided. Reporting PeriodMicrosoft CSR Digital Report - Our approach toreporting

G4-29 Date of most recent previous report. Date of Most Recent Report

Microsoft CSR Digital Report - Reports hub

G4-30 Reporting cycle (such as annual, biennial). Reporting CycleMicrosoft CSR Digital Report - Our approach toreporting

G4-31 Contact point for questions regarding the report or its contents. Contact Point for Questions Regarding the Report

G4-32 GRI Content Index GRI Content Index










http://www.microsoft.com/en-us/CMSFiles/Microsoft_2016_Corporate_Social_Responsibility.pdf?version=889768cf-2300-6a48-33e1-5fca73a1836e&CollectionId=df8dab12-dbf6-441f-a2db-5996225f2c6a











http://www.microsoft.com/en-us/about/corporate-responsibility/reports-hub



Microsoft CSR Digital Report - GRI G4 Index


G4-33 Policy and current practices with regard to seeking external assurance for the report Assurance

CDP - Microsoft Corp Responses

Governance InformationLinks

Page(s)

G4-34 Governance structure of the organization, including committees of the highest governance body and committees responsiblefor the decision-making on economic, environmental, and social topics.

Governance Structure

Microsoft Board Committees


G4-35 Process for delegating authority for economic, environmental and social topics from the highest governance body to seniorexecutives and other employees.

Delegating AuthorityMicrosoft CSR Digital Report - Governance ofCSR

G4-36 Whether the organization has appointed an executive-level position or positions with responsibility for economic,environmental and social topics, and whether post holders report directly to the highest governance body.

Executive-Level Responsiblity for Economic,Environmental, and Social Topics

Microsoft Senior Leaders


G4-37 Processes for consultation between stakeholders and the highest governance body on economic, environmental and socialtopics.

Consulting Stakeholders on Economic, Environmental,and Social Topics

Microsoft - Contact the Board of Directors


G4-38 Composition of the highest governance body and its committees. Composition of the Highest Governance Body and itsCommittees

Microsoft - Board of Directors

Information for Investors - Proxy &Annual Form 10K

7

G4-39 Whether the chair of the highest governance body is also an executive officer in the organization. Chair of the Highest Governance Body

Microsoft - Corporate Governance Guidelines

Corporate Governance Frequently AskedQuestions

G4-40 Nomination and selection processes for the highest governance body and its committees and the criteria used for nominatingand selecting highest governance body members.

Nominating and Selecting the Highest Governance BodyMicrosoft - Corporate GovernanceGuidelines

section 3

G4-41 Processes for the highest governance body to ensure conflicts of interest are avoided and managed. Conflicts of InterestInformation for Investors - Proxy & Annual Form10K

G4-42 Highest governance body’s and senior executives’ roles in the development, approval, and updating of the organization’spurpose, value or mission statements, strategies, policies, and goals related to economic, environmental, and social topics.

Role of the Highest Governance Body in SettingPurpose, Values, and Strategy

http://www.microsoft.com/en-us/about/corporate-responsibility/gri-index



http://www.cdp.net/en/responses?per_page=all&queries%5Bname%5D=microsoft&sort_by=project_year&sort_dir=desc

http://www.microsoft.com/about/companyinformation/corporategovernance/committees.mspx





http://news.microsoft.com/leadership/



http://www.microsoft.com/en-us/Investor/corporate-governance/board-of-directors-contact-board.aspx



http://www.microsoft.com/investor/CorporateGovernance/BoardOfDirectors/default.aspx



http://view.officeapps.live.com/op/view.aspx?src=https://c.s-microsoft.com/en-us/CMSFiles/Corporate%20Governance%20Guidelines.docx?version=59a0b7d5-238f-5b6d-2c13-7f6d96e30272

http://www.microsoft.com/investor/CorporateGovernance/FAQ/default.aspx

http://www.microsoft.com/investor/CorporateGovernance/FAQ/default.aspx







G4-43 Measures taken to develop and enhance the highest governance body’s collective knowledge of economic, environmental, andsocial topics.

Collective Knowledge of Highest Governance BodyMicrosoft Corporation Regulatory and PublicPolicy Committee...


G4-44 Processes for evaluating the highest governance body’s performance with respect to governance of economic, environmental,and social topics.

Evaluating the Highest Governance Body's PerformanceMicrosoft - Corporate GovernanceGuidelines

See item 22

Microsoft Corporation Regulatoryand Public Policy Committee...

See item 6

G4-45 Highest governance body’s role in identifying and managing economic, environmental, and social topics and their impacts,risks, and opportunities – including its role in the implementation of due diligence processes.

Identifying and Managing Economic, Environmental, andSocial Impacts

Microsoft Corporation Regulatory and PublicPolicy Committee...



G4-46 Highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic,environmental and social topics.

Effectiveness of Risk Management ProcessInformation for Investors - Proxy & Annual Form10K


G4-47 Frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities. Review Of Economic, Environmental, and Social TopicsMicrosoft Corporation Regulatory and PublicPolicy Committee...


G4-48 Highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that allmaterial G4 Aspects are covered.

Highest Governance Body’s Role in SustainabilityReporting


G4-49 Process for communicating critical concerns to the highest governance body. Communicating Critical Concerns

Microsoft - Contact the Board of Directors

G4-50 Total number and nature of critical concerns that were communicated to the highest governance body and mechanism(s) usedto address and resolve critical concerns.

Nature and Total Number of Critical Concerns

G4-51 Remuneration policies for the highest governance body and senior executives by type of remuneration. Remuneration PoliciesInformation for Investors - Proxy & Annual Form10K

G4-52 Process for determining remuneration. Process for Determining Remuneration




http://view.officeapps.live.com/op/view.aspx?src=https://c.s-microsoft.com/en-us/CMSFiles/Regulatory%20and%20Public%20Policy%20Committee%20Charter.docx?version=5511451c-8006-b01e-161f-beb6a4f2099e























http://www.microsoft.com/en-us/Investor/corporate-governance/board-of-directors-contact-board.aspx




G4-53 How stakeholders’ views are sought and taken into account regarding remuneration. Stakeholders’ Involvement in RemunerationInformation for Investors - Proxy & Annual Form10K

G4-54 Ratio of the annual total compensation for the organization's highest-paid individual in each country of significant operationsto the median annual total compensation for all employees (excluding the highest-paid individual) in the same country.

Annual Total Compensation Ratio

G4-55 Ratio of percentage increase in annual total compensation for the organization’s highest-paid individual in each country ofsignificant operations to the median percentage increase in annual total compensation for all employees (excluding thehighest-paid individual) in the same country.

Percentage Increase in Annual Total Compensation Ratio

Ethics and Integrity InformationLinks

Page(s)

G4-56 A description of the organization’s values, principles, standards, and norms of behavior. Values, Principles, Standards, And Norms Of Behavior

Microsoft Standards of Business Conduct

Microsoft Ethics and Compliance


G4-57 Internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizationalintegrity, such as helplines or advice lines.

Advice Mechanisms

Ethics & Compliance - Business Conduct Hotline



G4-58 Internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related toorganizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines.

Unethical Behavior

Ethics & Compliance - Business Conduct Hotline



Disclosures on Management Approach InformationLinks

Page(s)

Disclosure on Management Approach Disclosure on Management Approach - Global G4-DMAMicrosoft CSR Digital Report - Governance ofCSR

Category: Economic InformationLinks

Page(s)

Disclosure on Management Approach Economic Disclosure on Management Approach G4-DMA




Aspect: Economic Performance InformationLinks

Page(s)





http://www.microsoft.com/en-us/Legal/Compliance/Buscond/Default.aspx

http://www.microsoft.com/en-us/legal/compliance



http://www.microsoft.com/en-us/Legal/Compliance/Buscond/Integrity.aspx




http://www.microsoft.com/en-us/Legal/Compliance/Buscond/Integrity.aspx










Disclosure on Management Approach G4-DMA - Aspect: Economic Performance




G4-EC1 Direct economic value generated and distributed (EVG&D) on an accruals basis, including the basic components for theorganization’s global operations

Direct Economic Value Generated And Distributed


Information for Investors - Proxy &Annual Form 10K

Part II, Item8...

Microsoft CSR Digital Report - People

G4-EC2 Risks and opportunities posed by climate change that have the potential to generate substantive changes in operations,revenue, or expenditure.

Financial Implications And Other Risks AndOpportunities Due To Climate Change



G4-EC3 Defined benefit plan obligations and other retirement plans. Defined Benefit Plan Obligations and Other RetirementPlans

Microsoft CSR Digital Report - Empowering ouremployees

G4-EC4 Total monetary value of financial assistance received by the organization from any government during the reporting period. Financial Assistance Received From GovernmentInformation for Investors - Proxy & Annual Form10K

Aspect: Market Presence InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Market PresenceMicrosoft CSR Digital Report - Governance ofCSR

Microsoft CSR Digital Report - Human Rights

G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation: Entry Wage Ratios

G4-EC6 Percentage of senior management at significant locations of operation that are hired from the local community. Proportion Of Senior Management Hired From The LocalCommunity

Aspect: Indirect Economic Impacts InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Indirect Economic ImpactsMicrosoft CSR Digital Report - Governance ofCSR


G4-EC7 Extent of development of significant infrastructure investments and services supported. Infrastructure Investments And Services Supported

Microsoft CityNext










http://www.microsoft.com/en-us/about/corporate-responsibility/people




http://www.microsoft.com/en-us/about/corporate-responsibility/empowering-employees






http://www.microsoft.com/en-us/about/corporate-responsibility/human-rights




http://www.microsoft.com/government/ww/public-services/city-next/Pages/index.aspx


Microsoft CSR Digital Report - Planet

G4-EC8 Examples of significant identified indirect economic impacts of the organization, including positive and negative impacts. Significant Indirect Economic ImpactsInformation for Investors - Proxy & Annual Form10K




Aspect: Procurement Practices InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Procurement PracticesMicrosoft CSR Digital Report - Responsiblesourcing

Microsoft Responsible Sourcing Site

G4-EC9 Percentage of the procurement budget used for significant locations of operation that is spent on suppliers local to thatoperation.

Proportion Of Spending On Local Suppliers

Category: Environmental InformationLinks

Page(s)

Disclosure on Management Approach Environmental Disclosure on Management Approach G4-DMA


Aspect: Materials InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Materials


G4-EN1 Total weight or volume of materials that are used to produce and package the organization’s primary products and servicesduring the reporting period.

Materials Used By Weight Or Volume

G4-EN2 Percentage of recycled input materials used to manufacture the organization’s primary products and services. Recycled Input Materials Used



Aspect: Energy InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Energy


G4-EN3 Total fuel consumption within the organization from non-renewable sources, in joules or multiples, and including fuel typesused.

Energy Consumption Within the Organization



G4-EN4 Energy consumption outside of the organization, in joules or multiples. CDP - Microsoft Corp Responses


http://www.microsoft.com/en-us/about/corporate-responsibility/environmental-sustainability









http://www.microsoft.com/en-us/responsible-sourcing










G4-EN5 Energy intensity ratio for the organization. Energy Intensity



G4-EN6 Amount of reductions in energy consumption achieved as a direct result of conservation and efficiency initiatives, in joules ormultiples.

Reduction of Energy Consumption



G4-EN7 Reductions in energy requirements of sold products and services achieved during the reporting period, in joules or multiples. Reductions in Energy Requirements of Products andServices



Aspect: Water InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Water


G4-EN8 Total volume of water withdrawn broken down by source. Water Withdrawal by Source



G4-EN9 Total number of water sources significantly affected by withdrawal by type. Water Sources Significantly Affected By Withdrawal ofWater



G4-EN10 Total volume of water recycled and reused by the organization. Water Recycled and Reused




Aspect: Biodiversity InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Biodiversity



G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outsideprotected areas.

Operational Sites Owned, Leased, Managed In, orAdjacent To, Protected Areas and Areas of HighBiodiversity Value Outside Protected Areas

G4-EN12 Nature of the organization's significant direct and indirect impacts of activities, products, and services on biodiversity. Significant Impacts of Activities, Products, and Serviceson Biodiversity

G4-EN13 Size and location of all habitat areas protected or restored, and whether the success of the restoration measure was or isapproved by independent external professionals.

Habitats Protected Or Restored

















G4-EN14 Total number of IUCN Red List species and national conservation list species with habitats in areas affected by the operationsof the organization, by level of extinction risk.

IUCN Red List Species and National Conservation ListSpecies with Habitats in Areas Affected by Operations

Aspect: Emissions InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Emissions




G4-EN15 Gross direct (Scope 1) GHG emissions in metric tons of CO2 equivalent. Direct (Scope 1) GHG Emissions




G4-EN16 Energy indirect greenhouse gas (GHG) emissions (Scope 2). Indirect GHG




G4-EN17 Gross other indirect (Scope 3) GHG emissions in metric tons of CO2 equivalent. Other Indirect (Scope 3) GHG Emissions




G4-EN18 GHG emissions intensity ratio for the organization. GHG Emissions Intensity




G4-EN19 GHG emissions reduced as a direct result of reduction initiatives, in metric tons of CO2 equivalent. Reduction Of GHG Emissions


G4-EN20 Production, imports, and exports of ODS in metric tons of CFC-11 (trichlorofluoromethane) equivalent. Emissions Of Ozone-Depleting Substances (ODS)



G4-EN21 Significant air emissions, in kilograms or multiples for Nitrogen Oxides (NOx), Sulfur Oxides (SOx), and other significant airemissions.

Nitrogen Oxides (NOx), Sulfur Oxides (SOx), and OtherSignificant Air Emissions



Aspect: Effluents and Waste InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Effluents and Waste























G4-EN22 Total volume of planned and unplanned water discharges. Water Discharge by Quality and Destination



G4-EN23 Total weight of waste by type and disposal method. Waste by Type and Disposal Method



G4-EN24 Total number and total volume of recorded significant spills. Significant Spills

G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel ConventionAnnex I, II, III, and VIII, and percentage of transported waste shipped internationally.

Hazardous Waste



G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by theorganization's discharges of water and runoff.

Water Bodies Affected by Water Discharges and/orRunoff




Aspect: Products and Services InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Products and Services



G4-EN27 Extent of impact mitigation of environmental impacts of products and services Mitigate Product Impact

Microsoft Environment Hardware Compliance

Microsoft Policy - Environmental Requirementsfor Proper Dis...

GeSI SMARTer2020




G4-EN28 Percentage of reclaimed products and their packaging materials for each product category. Reclaimed Products and their Packaging Materials


Microsoft Environment - Products

Aspect: Compliance InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Compliance














http://www.microsoft.com/environment/our-commitment/hardware-compliance.aspx

http://www.microsoft.com/en-us/download/details.aspx?id=11691

http://www.microsoft.com/en-us/download/details.aspx?id=11691

http://gesi.org/SMARTer2020





http://www.microsoft.com/en-us/environment/product


G4-EN29 Significant fines and non-monetary sanctions for non-compliance with environmental laws and/or regulations. Non-Compliance with Environmental Laws andRegulations

Aspect: Transport InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Transport


G4-EN30 Significant environmental impacts of transporting products and other goods and materials used for the organization'soperations, and transporting members of the workforce.

Transport Impact



Aspect: Overall InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Overall


Aspect: Supplier Environmental Assessment InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Supplier Environmental Assessment


G4-EN32 Percentage of new suppliers that were screened using environmental criteria. New Suppliers that were Screened Using EnvironmentalCriteria


G4-EN33 Number of suppliers assessed for environmental impacts and the number identified as having significant actual and potentialnegative environmental impacts.

Negative Environmental Impacts in the Supply Chainand Actions Taken


Aspect: Environmental Grievance Mechanisms InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Environmental Grievance Mechanism


G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms. Environmental Grievances

Category: Social InformationLinks

Page(s)

Disclosure on Management Approach Social Disclosure on Management Approach G4-DMA

Microsoft CSR Digital Report - Accessibility



Microsoft CSR Digital Report - Empoweringcommunities












http://www.microsoft.com/en-us/about/corporate-responsibility/accessibility




http://www.microsoft.com/en-us/about/corporate-responsibility/empowering-communities

http://www.microsoft.com/en-us/about/corporate-responsibility/empowering-communities



Labor Practices and Decent Work

Aspect: Employment InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: EmploymentMicrosoft CSR Digital Report - Empowering ouremployees

G4-LA2 Benefits which are standard for full-time employees of the organization but are not provided to temporary or part-timeemployees, by significant locations of operation.

Benefits Provided to Full-Time Employees that are NotProvided to Temporary or Part-Time Employees


Microsoft Careers: Benefits

G4-LA3 Number and retention rates of employees entitled to, that took, and that returned to work from parental leave. Parental Leave

Aspect: Labor/Management Relations InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Labor/Management RelationsMicrosoft CSR Digital Report - Empowering ouremployees

G4-LA4 Minimum number of weeks’ notice typically provided to employees and their representatives prior to the implementation ofsignificant operational changes that could substantially affect them.

Minimum Notice Periods Regarding Operational Changes

Aspect: Occupational Health and Safety InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Occupational Health and SafetyMicrosoft CSR Digital Report - Empowering ouremployees

G4-LA5 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitorand advise on occupational health and safety programs.

Workers Representation in Formal Joint Management–Worker Health and Safety Committees


G4-LA6 Types of injury, injury rate (IR), occupational disease rate (ODR), lost day rate (LDR), absentee rate (AR), and work-relatedfatalities, for all employees and other non-employee workers whose work, or workplace, is controlled by the organization.

Types of Injury and Rates of Injury, OccupationalDiseases, Lost Days, and Absenteeism, and Number ofWork-Related Fatalities


G4-LA7 Workers with high incidence or high risk of diseases related to their occupation. Workers with High Incidence or High Risk of DiseasesRelated to their Occupation


G4-LA8 Whether formal agreements (either local or global) with trade unions cover health and safety. Health and Safety Topics Covered in Formal Agreementswith Trade Unions

Microsoft CSR Digital Report - Empowering our









http://careers.microsoft.com/benefits












employees

Aspect: Training and Education InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Training and EducationMicrosoft CSR Digital Report - Empowering ouremployees

G4-LA9 Average hours of training that the organization’s employees have undertaken during the reporting period. Average Hours of Training Per Year Per EmployeeMicrosoft CSR Digital Report - Empowering ouremployees

G4-LA10 Type and scope of programs implemented and assistance provided to upgrade employee skills. Programs for Upgrading Employee Skills and TransitionAssistance Programs


G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employeecategory.

Percentage of Employees Receiving RegularPerformance and Career Development Reviews


Aspect: Diversity and Equal Opportunity InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Diversity and Equal OpportunityMicrosoft CSR Digital Report - Empowering ouremployees

G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, andother indicators of diversity.

Diversity of Governance Bodies and Employees

Microsoft - Board of Directors




Aspect: Equal Remuneration for Women and Men InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Equal Remuneration for Women andMen



G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. Ratio of Basic Salary and Remuneration of Women toMen

Aspect: Supplier Assessment for Labor Practices InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Supplier Assessment for LaborPractices












http://www.microsoft.com/investor/CorporateGovernance/BoardOfDirectors/default.aspx










G4-LA14 Percentage of new suppliers that were screened using labor practices criteria New Supplier ScreeningMicrosoft CSR Digital Report - Responsiblesourcing

G4-LA15 Significant actual and potential negative impacts for labor practices in the supply chain and actions taken. Negative Impacts (Labor)Microsoft CSR Digital Report - Responsiblesourcing

Aspect: Labor Practices Grievance Mechanisms InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Labor Practices GrievanceMechanisms


Microsoft Supplier Code of Conduct

G4-LA16 Number of grievances about Labor practices filed, addressed, and resolved through formal grievance mechanisms. Labor Grievances

Human Rights

Aspect: Investment InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: InvestmentMicrosoft CSR Digital Report - Responsiblesourcing

G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or thathave underwent human rights screening.

Significant Investment Agreements and Contracts ThatInclude Human Rights Clauses or That UnderwentHuman Rights Screening

Microsoft Supplier Code of Conduct


G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevantto operations, including the percentage of employees trained.

Employee Training on Human Rights Policies orProcedures




Aspect: Non-Discrimination InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Non-discriminationMicrosoft CSR Digital Report - Empowering ouremployees


G4-HR3 Total number of incidents of discrimination and corrective actions taken. Incidents of Discrimination and Corrective Actions TakenMicrosoft CSR Digital Report - Responsible








http://www.microsoft.com/about/companyinformation/procurement/process/en/us/contracting.aspx



http://www.microsoft.com/about/companyinformation/procurement/process/en/us/contracting.aspx












sourcing


Aspect: Freedom of Association and Collective Bargaining InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Freedom of Association and CollectiveBargaining



G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may beviolated or at significant risk.

Operations and Suppliers in which the Right To Freedomof Association and Collective Bargaining May Be At Risk



Aspect: Child Labor InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Child Labor




G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute tothe effective abolition of child labor.

Operations and Suppliers at Significant Risk forIncidents of Child Labor




Aspect: Forced and Compulsory Labor InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Forced or Compulsory Labor




G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures tocontribute to the elimination of all forms of forced or compulsory labor

Operations and Suppliers at Significant Risk forIncidents of Forced or Compulsory Labor


Microsoft CSR Digital Report - Empowering our



























employees


Aspect: Security Practices InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Security Practices


International Code of Conduct for PrivateSecurity Service P...


G4-HR7 Percentage of security personnel trained in the organization's human rights policies or procedures that are relevant tooperations.

Security Personnel Trained in Human Rights Policies orProcedures


International Code of Conduct for PrivateSecurity Service P...


Aspect: Indigenous Rights InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Indigenous Rights


G4-HR8 Total number of incidents of violations involving rights of indigenous people and actions taken. Incidents of Violations Involving Rights of IndigenousPeoples


Aspect: Assessment InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Assessment Human Rights


G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments. Operations That Have Neen Subject to Human RightsReviews or Impact Assessments



Aspect: Supplier Human Rights Assessment InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Supplier Human Rights Assessment



G4-HR10 Percentage of new suppliers that were screened using human rights criteria. Supplier Screening (Human Rights)Microsoft CSR Digital Report - Responsible





http://www.icoc-psp.org/

















sourcing

G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken Negative Impacts (Human Rights)Microsoft CSR Digital Report - Responsiblesourcing

Aspect: Human Rights Grievance Mechanisms InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Human Rights Grievance Mechanisms



G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms. Human Rights Grievances



Society

Aspect: Local Communities InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Local Communities


G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and/or developmentprograms.

Operations with Local Community Engagement, ImpactAssessments, and Development Programs



Microsoft CSR Digital Report - Principles


G4-SO2 Operations with significant actual and potential negative impacts on local communities. Operations with Significant Actual and PotentialNegative Impacts on Local Communities


Aspect: Anti-Corruption InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Anti-corruption

Microsoft's Commitment to Anti-Corruption


G4-SO3 Total number and percentage and of operations assessed for risks related to corruption and the significant risks identified. Operations Assessed for Risks Related to CorruptionMicrosoft CSR Digital Report - Governance ofCSR














http://www.microsoft.com/en-us/about/corporate-responsibility/principles




http://www.microsoft.com/en-us/Legal/Compliance/anticorruption/Default.aspx






G4-SO4 Communication and training on anti-corruption policies and procedures. Anti-Corruption TrainingMicrosoft CSR Digital Report - Governance ofCSR


G4-SO5 Confirmed incidents of corruption and actions taken Confirmed Incidents of Corruption and Actions TakenMicrosoft CSR Digital Report - Governance ofCSR


Aspect: Public Policy InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Public PolicyMicrosoft CSR Digital Report - Governance ofCSR

Microsoft Public Policy Engagement

G4-SO6 Total value of political contributions by country and recipient/beneficiary Political Contribution

Federal Election Commission



Aspect: Anti-Competitive Behavior InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Anti-competitive Behavior

Microsoft's Commitment to Anti-Corruption



G4-SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes Legal Actions for Anti-Competitive Behavior, Anti-trust,and Monopoly Practices

Microsoft News Center - Legal News

Microsoft - Legal Overview

Class Action Settlements



Page(s)

Disclosure on Management Approach G4-DMA - Aspect: ComplianceMicrosoft CSR Digital Report - Governance ofCSR


G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations Non-Compliance w/ Law Fines









http://www.microsoft.com/en-us/public-policy-engagement

http://www.fec.gov/finance/disclosure/disclosure_data_search.shtml




http://www.microsoft.com/en-us/Legal/Compliance/anticorruption/Default.aspx




http://news.microsoft.com/legal/

http://www.microsoft.com/about/legal/

http://www.microsoft.com/en-us/Legal/class/default.aspx






Class Action Settlements


Aspect: Supplier Assessment for Impacts on Society InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Supplier Assessment for Impacts onSociety


G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society Suppliers Screened (Social)Microsoft CSR Digital Report - Responsiblesourcing

G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken. Negative Impacts (Supply Chain)Microsoft CSR Digital Report - Responsiblesourcing

Aspect: Grievance Mechanisms for Impacts on Society InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Grievance Mechanisms for Impactson Society



G4-SO11 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms Grievances (Society)Microsoft CSR Digital Report - Governance ofCSR


Product Responsibility

Aspect: Customer Health and Safety InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Customer Health and Safety


G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement Assessment of the Health and Safety Impacts of Productand Service Categories

G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts ofproducts and services during their life cycle, by type of outcomes

Incidents of Non-Compliance Concerning the Health andSafety Impacts of Products and Services

Aspect: Product and Service Labeling InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Product and Service Labeling


G4-PR3 Type of product and service information required by the organization's procedures for product and service information andlabeling, and percentage of significant product and service categories subject to such information requirements

Requirements for Product and Service Information andLabeling

Microsoft Environment Hardware Compliance

http://www.microsoft.com/en-us/Legal/class/default.aspx

















http://www.microsoft.com/environment/our-commitment/hardware-compliance.aspx

G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service informationand labeling, by type of outcomes

Incidents of Non-Compliance Concerning Product andService Information and Labeling

G4-PR5 Results of surveys measuring customer satisfaction Customer Satisfaction


Aspect: Marketing Communications InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Marketing Communications


G4-PR6 Sale of banned or disputed products Banned ProductsMicrosoft Standards of Business Conduct -Complying with Law...

G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications,including advertising, promotions, and sponsorship, by type of outcomes

Incidents of Non-Compliance Concerning MarketingCommunications


Aspect: Customer Privacy InformationLinks

Page(s)

Disclosure on Management Approach G4-DMA - Aspect: Customer PrivacyMicrosoft CSR Digital Report - Privacy and datasecurity

G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Substantiated Complaints Concerning Breaches ofCustomer Privacy and Losses of Customer Data

Microsoft CSR Digital Report - Privacy and datasecurity


Page(s)

Disclosure on Management Approach G4-DMA - Aspect: ComplianceMicrosoft CSR Digital Report - Governance ofCSR

G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of productsand services

Total Non-compliance Fines

Microsoft.com - Legal News




http://www.microsoft.com/en-us/Legal/Compliance/Buscond/lawsregs.aspx

http://www.microsoft.com/en-us/Legal/Compliance/Buscond/lawsregs.aspx


http://www.microsoft.com/en-us/about/corporate-responsibility/privacy






http://www.microsoft.com/en-us/news/legal/default.aspx



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