microsoft dynamics 365 - karya technologies

© KARYA Technologies Inc.

Advisory Solution Delivery 24x7x365 Production Support Fully Managed Services Licenses/Hosting

Services For

© KARYA Technologies Inc. 2

Our Lines of Business

Enterprise Solutions

Business Software Application Development Data Management Quality Assurance IT Infrastructure

Advisory Solution Delivery 24x7x365 Production Support Fully Managed Services Licenses/Hosting

o ERP & CRM Implementations, Upgrades, Customizations, & Integration

o New Application Development, Enhancements, Modernization, Platform Porting, & Integration

o Data Warehousing/BI, MDM & Database Engineering

o Application Testing • Functional Testing• Non-Functional Testing• Web, Mobile, ERP, CRM, SOA & Legacy

o Test Automations

o Test Environment Management

o Test Data Management

o Infrastructure Testing • Data Center, Cloud & Mobile

o Security & Vulnerability Testing

o Data Center Management • Hardware, OS, Network, Storage,

Firewalls

o Communications Support Systemso Customer Support Systems o Information Assurance, Compliance

& Cyber Securityo Cloud & Virtualization Solutions o Digital Infrastructureo Big Data Appliance

o Digital Solutions (Web, Mobile, Internet of Things)

o Open Source (OS, Databases, ADF, Web Servers, Business Applications, BI, Big Data, Content, Communication & SYS Admin Tools)

o Microsoft Dynamics Suite (AX, NAV, GP, CRM)

o Dynamics 365

o SQL Servero SSIS, SSRS, SSASo PowerBI

o Oracle On-Prem ERP / CRM(E-Business, JD Edwards, PeopleSoft, Siebel)

o SaaS Products(ERP, SCM, HCM, EPM, CX)

o Fusion Middleware, Web Center, ADF, Forms, Reports

o PaaS

o Database, DaaSo OBIEE, BI Publisher, OBIA, Hyperiono BICS

o SharePoint, Core .NET, BizTalk

Microsoft Platform Solutions On-Premises & Cloud

Oracle Platform Solutions On-Premises & Cloud

IaaSOracle


Our Technology Partners

10

Category Partnership Vendor

Accelerators DELL SharePoint Migration Suite

Automation Rfsmart

Data Warehousing & BI Atlas, DOMO, Jet Reports, Prophix, Solver

Cloud Azure, Amazon Web Services, Jitterbit, Rackspace

E-Commerce KeCommerce, Magento

Enterprise Mobility Blackberry, Samsung

Field Service Industry Key2Act (Wennsoft), DynaRent

Integration Data Masons EDI, Scalable Data Systems EDI, Scribe, Talend

Payment Processing BluePay, Card Connect, Charge Logic

Supply Chain Management Demand Works, e-con solutions, eBridge, Perfion (PDM)

Right Partnerships with Technology Leaders to Combine Expertise and Provide Complete Solution for our ClientsHighlight


KARYA’s Information Technology ServicesRetail Industry

o Product & Variant Managemento Demand Forecastingo Production Managemento Lot Traceabilityo Procure to Pay Cycleo Order to Cash Cycleo Warehouse & Inventory Management incl.

Store Inventoryo Storage, Logistics & Distributiono Perishables, Frozen & Fragile Items o POS Systems (Store & Online)o Merchandising Managemento Pricing & Promotiono Campaign Loyalty & Rewardso Labeling & Packagingo Customer Serviceo Returns Management

Corporate Finance o Multi-modal Payment Processingo GL, AR, AP, Fixed Assets

Human Resourceso Attendance, Time, Travel & Expense

Collaboration Portalso Corporate Websiteso E-Commerce Portals

Customer Service Portalso Employee Self Service Portalso e-Learning / Training Portalso Vendor Portals

Team & Social Collaborations

Document Managing Services

BAM / BPM / WFMo Triggers, Alerts o Workflow Management

Enterprise Searches

Manufacturing Warehouse/ Logistics Automations o Barcode & RFIDo Shipment Trackingo Enterprise Mobility & Cloud

Best of Breed Technologies o LS Retail, Microsoft Dynamics AX for Retail,

Microsoft Dynamics Retail Management System, Oracle Retail

Retail-specific Dashboards, Scorecards & Reports

Sales and Gross Margin Analysis

Sales Variance Analysis

Store Analytics

Order Management Analysis

Customer Analytics

POS Analytics

Foot Fall Analysis

Stock Turnover

Product Performance Analysis

E-commerce Analytics

Sales and Marketing Analytics

Customer Service Analysis

Budgeting & Forecasting

Statutory & Compliance Reporting

PCI, DSS - Payment Card Industry, Data Security StandardACHR - Antimicrobial Clothing and Household Regulations TSCA - Toxic Substance Control Act EPA - Environmental Protection Agency FHSA - Federal Hazardous Substances Act FTC - Federal Trade CommissionPIA - Products Identification Act

Core Operations Support Systems BI / Analytics ComplianceCollaboration, Process Automation & Adv. Technology


Our ServicesMicrosoft Dynamics 365

Environment Monitoring Diagnostics, Troubleshooting, Bug Fixes & Failure RecoverySecurity/Access SupportPerformance TuningHousekeeping & OptimizationsLiaison with Microsoft (Support)Application Support

24×7 Production Support

Assessments & Recommendationso Fit-Gap Analysis o Capacity Performance & Security o Subscription Plan Advisory o Data Retention & Compliance

Migration Planningo Migration, Customizations,

Integration & Reportingo Security & Validation Strategieso Cut Over Strategy

Reusable Tools & Migration Accelerators

Best Practices, Standards, Methodologies

Advisory

End-to-End Migration to Cloud o Application Setup & Configurations o Data Conversions & Loading

Master & Transaction Data o Application Development (Customizations)

Visual Studio, Power Apps, Power BI & Flow UI / UX & Backend Development BI / Reporting Components Development Cloud Integrations

o Cloud Security Setupso Cut Over Management o Load Validation and Reconciliation o Production Environment Setup, Readiness &

Go Live

Microsoft Dynamics AX, CRM, Migration Accelerators

Performance Engineering

Business Analysis & Project Mgmt.

Solution Delivery(Setup, Migrations & Customization)

Technology Advisory Infrastructure & Application Management

Fully Managed Services

Go to Index

Dynamics 365 for Project Service Automation

Dynamics 365 for Customer Service

Dynamics 365 for Field Service

Microsoft Power Apps with Flow

Dynamics 365 for Sales

Dynamics 365 for Operations

KARYA Offers End-to-end services for Dynamics 365 Applications


Our CompetenciesMicrosoft Dynamics 365

Products Technical CompetencyFunctional Competency

Power Apps Create, Customize &

Manage Apps, Data Connection, Data Management Entities, Administration, ALM

Power BI

Flow Create Work-flows

Alerts, Connect Folders, Synchronize Files, Business Data Collection & Streamline Approvals

Azure

Visual Studio & .NET

Operations Financial Management Human Capital Management

Supply Chain Management Project Management & Accounting

Global Features Operational Dashboards & Analytics

Sales

Lead Tracking Opportunity Management Sales Process Flows Account & Contact Management Activity Management

Competitors Project Quotes Sales Literature Outlook Integration Embedded Collaboration

Integrated Communications Mobile Access Sales Dashboards & Analytics

Marketing Campaign Management Campaign Budgets Campaign Activities

Quick Campaigns Marketing Lists Competitors

Customer Response Tracking ROI Analysis Campaign Reports & Analytics

Customer Service Omni-Channel Capabilities Self-Service & Communities Case & Interaction Management

Incident Routing &Queuing Knowledge Base Management Integrated Communications

Mobile Access Service Intelligence & Analytics

Field Service Service Agreements Asset Management Inventory Management Work Orders

Scheduling & Dispatch Customer Schedule Optimization Preventive Maintenance Customer Billing

Mobile Apps Integrated Communications Service Intelligence, Dashboards &

Analytics

Project Service Automation (PSA)

Opportunity Tracking Project Quotations Resource Plans Project & Contract Set-up

Project Budgets Resource Scheduling Time Entry & Approvals Expense Entry & Approvals

Client Billing Project Dashboards & Analytics


Our Core Competency Microsoft Dynamics Suite

Competency Dynamics AX Dynamics NAV Dynamics GP Dynamics SL Dynamics CRM Dynamics 365

Overall Certified Solutions Architects,

Technical and Functional Consultants

Certified Solutions Architects, Technical and Functional Consultants



Certified Solutions Architect, Technical and Functional Consultants

Certified Solutions Architect, Technical and Functional Consultants

Functional

Financial Management HR/Payroll Production Supply Chain Management Project Accounting Sales and Marketing (CRM) Service Management Business Intelligence

Financial Management Supply Chain Management Manufacturing Project Management Sales, Marketing, Service Business Intelligence

Financials Human Resources Supply Chain Manufacturing Project Management Field Service BI & Reporting

Financials Payroll Supply Chain Manufacturing Project Management Field Service BI & Reporting

Sales Marketing Customer Service Social Mobile Online

Dynamics 365 for Operations Dynamics 365 for Sales Dynamics 365 for Customer

Service Dynamics 365 for Field Service Dynamics 365 for Project

Service Automation

Technical

X++, .NET , Morphx MSBI SSIS, SSRS, SSAS Enterprise Portal Management Reporter AX Version- 3.0, 4.0, 2009, 2012

R3,AX 7, Retail POS

C/SIDE Development SSIS, SSRS, SSAS LS Retail NAV NAV Version- 3.0, 4.0, 5.0,

NAV 2009 R2, 2013, 2015, 2016

FRx Dexterity development,

Dexterity Report Writer, Modifier, Crystal Reports

Enterprise Portal GP Version- 7.5, 8.0, 9.0 &

10.0, 2010, 2013, 2015 R2, 2016

VB/VBA Enterprise Portal SL Version- 7.0 (2011) Business Analytics

.NET Version- 3.0, 4.0 ,2011, 2013,

2015, 2016

Microsoft Power Apps with Flow

Power BI Visual Studio with .NET

Hosting Azure, Private Cloud and On

premise Azure, Private Cloud and On




premise Azure

Integration

Technologies: SSIS, Web Services, Dynamics Connectors, BizTalk and Scribe PlatformApplications: e-commerce, Mobile, SharePoint, CRM, Office 365 and any other Enterprise Applications




Technologies: SSIS, Web Services, Dynamics Connectors, BizTalk and Scribe PlatformApplications: e-commerce, Mobile, SharePoint, ERP, Office 365 and any other Enterprise Applications

Technologies: Cloud APIs, Scribe

Applications: e-commerce, Mobile, SharePoint, ERP, Office 365 and any other Enterprise Applications

Overall

Functional

Technical

Hosting

Integration


Sure Step Methodology

8

Mitigates Risks Improves Consistency & Predictability Increase Agility Scope, Timeline &

Quality Assured Conformity

Comprehensive Methodology Tool, Templates & Good Practices AX, NAV, GP, CRM & SL

Sales Delivery Operations

Diagnostic Analysis Design Development Deployment Operations

Thoroughness Requirement Analysis Fit Gap Analysis

We follow the Right Methodology and Best PracticesHighlight


Our Agile & Responsive 24×7×365 Production Support will ensure your Microsoft Dynamics continues to run smoothlyHighlight

o Post go-live Stabilization

o Stable State Maintenance & Support

o Proactive & Reactive

Objectiveo Microsoft Dynamics

Applicationo Databaseo Hardware & OSo Networko Environment Monitoringo Security Admin – User Role

and Privilegeso Troubleshootingo Failure Recoveryo Bug Fixes

Core Microsoft Dynamics Functionality

Integration Components BI & Reporting

o Proactive Maintenance SP, Patches, Hotfix

o Performance Tuning o Health Check & Diagnosticso Non Production Env Mgmto Vendor Liaisingo Deployment

o Financial Managemento Human Capital Managemento Productiono Supply Chain Management o Procurement and Sourcing o Retail o Project Management and

Accounting o Sales and Marketing (CRM) o Service Managemento Business Intelligence o Functional Setups/o Configurationso Troubleshoot & Fix

o Data Analysis & Reconciliation

o Month End/Year End Closures

o EU Functional Support How to Use it Comprehensive Training

o Testing Support

Technical Support Functional Support

Operations, Maintenance & Production Support24×7×365 SUPPORT

Multi-Channel Multi-Level

24×7×365


FTPWeb Services

Messaging

ETL, EAI

Enterprise Integration (New & Enhancements)SOLUTION DELIVERY

• Portals• Commerce Solutions• Mobility

• SharePoint• MS Office• CRM• Quote/Order

Management Systems• Payroll• Other LOB Systems…

• EDI• Cloud Integration • Vendors/Customers• Statutory/Compliance• Other Third Parties

With our Strong System Integration Skills, we help Integrate AX with Internal & External ApplicationsHighlight


Our Technology

Microsoft

Mobile