by Matthew L Barsingby Matthew L Barsingby Matthew L Barsingby Matthew L Barsing

MSC MalaysiaMSC MalaysiaMSC MalaysiaMSC Malaysia

by Matthew L Barsingby Matthew L Barsingby Matthew L Barsingby Matthew L Barsing

Multimedia Development Corp (MDeC) Multimedia Development Corp (MDeC) Multimedia Development Corp (MDeC) Multimedia Development Corp (MDeC) MalaysiaMalaysiaMalaysiaMalaysia

MDeC (Multimedia Development Corporation) is

the one-stop developmental agency mandated

with the implementation of MSC Malaysia

Financial Financial Financial Financial AssistanceAssistanceAssistanceAssistance

TechnicalTechnicalTechnicalTechnicalAssistanceAssistanceAssistanceAssistanceFacilitationFacilitationFacilitationFacilitation

(Immigration, Foreign KWs,

Human Capital Human Capital Human Capital Human Capital DevelopmentDevelopmentDevelopmentDevelopment

(Knowledge-worker Development Institute)

Capability Capability Capability Capability ImprovementImprovementImprovementImprovement(R&D grants, certification subsidies and incentives)

AssistanceAssistanceAssistanceAssistance(R&D grants, certification subsidies and incentives)

AssistanceAssistanceAssistanceAssistance(SADC, CADC, VRC)

(Immigration, Foreign KWs, Business Advisory etc)

Market Access Market Access Market Access Market Access & Biz Dev.& Biz Dev.& Biz Dev.& Biz Dev.

(Foreign Trade Missions, Business Matchmaking,

Demand-Supply Matching)

Promotion Nurturing & Development

ITO ActivitiesITO ActivitiesITO ActivitiesITO ActivitiesITO ActivitiesITO ActivitiesITO ActivitiesITO Activities BPO ActivitiesBPO ActivitiesBPO ActivitiesBPO ActivitiesBPO ActivitiesBPO ActivitiesBPO ActivitiesBPO Activities

a) Data Centerb) IT Helpdeskc) Tech Supportd) Hostinge) Software Developmentf) Applications Developmentg) Disaster Recovery Data Center

a) Contact/Call Centerb) Transaction Processingc) Payroll Processingd) Customer Relationship Managemente) Human Resource Trainingf) Recruitment Process Outsourcingg) Supply Chain Managementh) Finance & Accountingg) Disaster Recovery Data Center

h) Device Managementi) Vertical (Industry Specific)

Applicationsj) Horizontal (Process Specific)

Applicationsk) Systems Integration

h) Finance & Accountingi) Data Entryj) Billing

KPOKPOKPOKPOKPOKPOKPOKPO

a) Research, Design & Developmentb) Project Managementc) Sourcing and Procurementd) Process Design & Engineeringe) Market Strategyf) Global Business Integrationf) Global Business Integrationg) Investor Relations & Managementh) Equity Researchi) Financial Modeling and Analysisj) Customer and Portfolio Analysis

MSC Malaysia Status Companies

2,200 +

Revenue RM 17 bil p.a*

Jobs Created 79,000+*

Impact of MSC Malaysia

Export RM 5.6 bil p.a*

R&D Expenditure RM 1.4 bil*

MSC Malaysia Status companies listed on MESDAQ

52*

IP/Patents registered 2178*

Source : MSC Malaysia Impact Survey estimated at 2007 ( Include IHLs Source : MSC Malaysia Impact Survey estimated at 2007 ( Include IHLs Source : MSC Malaysia Impact Survey estimated at 2007 ( Include IHLs Source : MSC Malaysia Impact Survey estimated at 2007 ( Include IHLs

and Incubators)and Incubators)and Incubators)and Incubators)

MSC MALAYSIA NATIONAL ROLL OUTMSC MALAYSIA NATIONAL ROLL OUTMSC MALAYSIA NATIONAL ROLL OUTMSC MALAYSIA NATIONAL ROLL OUT

PENANG

KEDAHKULIM HIKULIM HIKULIM HIKULIM HI----TECH TECH TECH TECH PARKPARKPARKPARK

KLANG VALLEY1.1.1.1. CYBERJAYACYBERJAYACYBERJAYACYBERJAYA2.2.2.2. TPMTPMTPMTPM3.3.3.3. UPMUPMUPMUPM----MTDCMTDCMTDCMTDC4.4.4.4. KLCCKLCCKLCCKLCC5.5.5.5. KL TOWERKL TOWERKL TOWERKL TOWER6.6.6.6. KL SENTRALKL SENTRALKL SENTRALKL SENTRAL7.7.7.7. iiii----CITYCITYCITYCITY8.8.8.8. TM CYBERCENTRE TM CYBERCENTRE TM CYBERCENTRE TM CYBERCENTRE COMPLEXCOMPLEXCOMPLEXCOMPLEX9.9.9.9. BANDAR UTAMABANDAR UTAMABANDAR UTAMABANDAR UTAMA10.10.10.10.MID VALLEY CITYMID VALLEY CITYMID VALLEY CITYMID VALLEY CITY11.11.11.11.BU TECH PARKBU TECH PARKBU TECH PARKBU TECH PARK

PENANG PENANG PENANG PENANG CYBERCITY 1CYBERCITY 1CYBERCITY 1CYBERCITY 1MELAKAMITCMITCMITCMITC

PERAKMERU RAYA, IPOHMERU RAYA, IPOHMERU RAYA, IPOHMERU RAYA, IPOH SABAHCYBERCENTRE@ CYBERCENTRE@ CYBERCENTRE@ CYBERCENTRE@ KOTAKOTAKOTAKOTA KINABALUKINABALUKINABALUKINABALUSARAWAKCYBERCENTRE@ CYBERCENTRE@ CYBERCENTRE@ CYBERCENTRE@ SARAWAKSARAWAKSARAWAKSARAWAK

PAHANGPUTRA SQUARE, PUTRA SQUARE, PUTRA SQUARE, PUTRA SQUARE, KUANTANKUANTANKUANTANKUANTANJOHOR1.1.1.1. MENARA MSC CYBERPORTMENARA MSC CYBERPORTMENARA MSC CYBERPORTMENARA MSC CYBERPORT2.2.2.2. NODE 1, NUSAJAYANODE 1, NUSAJAYANODE 1, NUSAJAYANODE 1, NUSAJAYA3.3.3.3. BANDAR MSC CYBERPORTBANDAR MSC CYBERPORTBANDAR MSC CYBERPORTBANDAR MSC CYBERPORT

PEOPLEKL: 87% speak English

50,000 educated

overseas every year

5.5% wage inflation, 5%

attrition

Low cost of high value

MERSING

CABLE STATION

APCN

KUANTANCABLE STATION

APCMT

SMW3

PENANG

CABLE STATIONSAT3/WASC/

SAFE

FLAG To ASEAN, Asia Pacific & USA

To ASEAN, Asia Pacific, Oceania & USACyberjaya

EARTH STATION

SMW3

SMW4 (2005)

M’sia - Indo (2004)

Low cost of high value

workers

COSTLow infrastructure costsNo hidden costsLow start-up costsLow inflation rates

ENVIRONMENTStable political environmentNo natural disastersRobust economyExcellent cost of living vs. quality of life

LOCATION Heart of the emerging marketsStrategically within a lower cost region

GOVT. SUPPORTOne-stop agency Private sector oriented setupCustomer serviceIncentive PackagesStrategy & mandate

INFRASTRUCTUREGrowing broadband

networks and

backbones

Reliable and abundant

power supply

World class physical

infrastructureinfrastructure

Malaysia: The Best of All Worlds

6

50%

40%

times the population of

Singapore

of the world’s language

spoken naturally

27 mil people

40 Language

Skill available

6%40%

10%

1

of UK’s GDP per capita 6%CAGR

More cost effective than India

(for experienced staff)3.2 % inflation

rate

New high tech firm

created every day 1,500 American

investments

Provide a world-class physical and information

infrastructure.

Allow unrestricted employment of local and foreign

knowledge workers.

Ensure freedom of ownership by exempting companies

with MSC Status from local ownership requirements. with MSC Status from local ownership requirements.

Give the freedom to source capital globally for MSC

infrastructure, and the right to borrow funds globally.

Provide competitive financial incentives, including no

income tax for up to 10 years or an investment tax

allowance, and no duties on import of multimedia

equipment.

Become a regional leader in intellectual property

protection and cyberlaws.

No Internet censorship.

Provide globally competitive telecommunications

tariffs.tariffs.

Tender key MSC infrastructure contracts to leading

companies willing to use the MSC as their regional hub.

Provide an effective one-stop agency - Multimedia

Development Corporation (MDeC)

Regional / Global Shared Services Centres

International Outsourcing Delivery Centres

OUTSOURCING MALAYSIAOUTSOURCING MALAYSIAOUTSOURCING MALAYSIAOUTSOURCING MALAYSIA

Verticals where Malaysia ranked in top 5*

� Energy (# 2)

� Finance (# 4)

� Transportation and Logistics (# 3)

Source: Frost & Sullivan

Source: McKinsey & Company

Source: AT Kearney

MSC Malaysia’s Value PropositionMSC Malaysia’s Value PropositionMSC Malaysia’s Value PropositionMSC Malaysia’s Value PropositionMSC Malaysia’s Value PropositionMSC Malaysia’s Value PropositionMSC Malaysia’s Value PropositionMSC Malaysia’s Value Proposition

Foreign Direct Investment (FDI)Foreign Direct Investment (FDI)Foreign Direct Investment (FDI)Foreign Direct Investment (FDI)The 6 Factors for Site ConsiderationsThe 6 Factors for Site ConsiderationsThe 6 Factors for Site ConsiderationsThe 6 Factors for Site ConsiderationsBill of Guarantees (BOG) Bill of Guarantees (BOG) Bill of Guarantees (BOG) Bill of Guarantees (BOG) Talent DevelopmentTalent DevelopmentTalent DevelopmentTalent Development

Domestic Direct Investment (DDI)Domestic Direct Investment (DDI)Domestic Direct Investment (DDI)Domestic Direct Investment (DDI)Domestic Direct Investment (DDI)Domestic Direct Investment (DDI)Domestic Direct Investment (DDI)Domestic Direct Investment (DDI)Bill of Guarantees (BOG)Bill of Guarantees (BOG)Bill of Guarantees (BOG)Bill of Guarantees (BOG)Talent DevelopmentTalent DevelopmentTalent DevelopmentTalent DevelopmentOutsourcing MalaysiaOutsourcing MalaysiaOutsourcing MalaysiaOutsourcing Malaysia� Nurturing Local SSO Companies to go Global

- Supporting Attainment of International Standards – CMMI

� Marketing Support� Knowledge Sharing

Matthew L. BarsingMatthew L. BarsingMatthew L. BarsingMatthew L. Barsing

Thank YouThank YouThank YouThank You

FDI & OECD MarketsFDI & OECD MarketsFDI & OECD MarketsFDI & OECD Markets

Multimedia Development Corp (MDeC), MalaysiaMultimedia Development Corp (MDeC), MalaysiaMultimedia Development Corp (MDeC), MalaysiaMultimedia Development Corp (MDeC), Malaysia

http://www.mscmalaysia.mymatthew@mdec.com.my

•One of the most advanced fully-digital voice switches in the world

•Some Achievements:– re-badged and sold by large equipment manufacturer

HybridDesigned to

SimplifySecure

– re-badged and sold by large equipment manufacturer since 2005/6. Large install base in Europe

– Core switch provider to a major Chinese mobile network

– Major provider to one of top three .com in China

•Powered by revolutionary QTAP Architecture and Technology. Simplification is a key design feature

•Create enterprise class applications without writing a single line of code

•Unique technology:integrates specification, design

HybridDesigned to

SimplifySecure

integrates specification, design and deployment. No development

•Capability for real-time design, multilanguage, net and mobile ready, works in off-line mode

�Time-to-market: 20 times faster

�Cost: 10 times cheaper

�Improved quality

•Among the top 10 trusted identity card makers in the world

•Powered by the world’s first fully utilised multi-

HybridDesigned to

SimplifySecure

•Powered by the world’s first fully utilised multi-app: IRIS’s card operating system (MCOS) created by IRIS

•IBM smartcard solutions are powered by IRIS“Iris is among the pioneers in electronic identification card and

electronic passport. We are impressed with the group’s

innovation and believe this partnership will be beneficial to

both parties.” IBM vice president of global engineering solutions (GES)

•Pioneer in Seamless mobility, including MESH and ad-hoc networks. Designed for hybrid environments

HybridDesigned to

SimplifySecure

•Install base: incumbent Telco's in China, Middle East and various countries Asean

•Worldwide patent owner including “ODMA”Winner of Deloitte Technology Fast 500 Asia Pacific“10 mobile technologies to watch” Mercury, San Jose

•A global leader in Intelligent Transportation systems (ITS) technology and engineering

•Centerpiece technology named i-tac: used pervasively in Malaysia and UAE.

HybridDesigned to

SimplifySecure

pervasively in Malaysia and UAE.

•Rated as the most cost-effective world-classITS provider in the world

•Provider to 40% of Top Banks in South East Asia

•100% success track

HybridDesigned to

SimplifySecure

•100% success track record for end-to-end core banking apps

•Powered by “Silverlake Axis Group Theoretic Architecture “ including 7,000 banking tables.

Global IBM PartnerWorld Award winner: “Systems & Technology Group (STG)”