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1 AtoS IT Solutions and Services Microsoft Solutions Summit 2012

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Page 1: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Microsoft Solutions Summit 2012

Page 2: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Building Private Cloud with Microsoft Solution

Page 3: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

Building Private Cloud with Microsoft Solution

Page 4: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Atos integration

Establish a new strategic IT partnership

From July 2011

Page 5: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

From local offices to global powerhouse

Atos worldwide locations

Key Facts

Annual Revenues € 8.7 bn

Employees 78,500

Present in 40+ countries

Page 6: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Atos and the International Olympic Committee

Long-term relationship based on trust and proven

performance since Barcelona 1992

Page 7: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

HQ Bangkok

Quick Facts

▶ Market leader in SAP Consulting in Thailand

▶ Over 600 employees and EUR 20m in revenue

▶ More than 500 SAP Consultants

▶ International Team of 20+ nationalities

▶ Delivered over 100 projects in 27 countries

▶ Supporting 24,000+ users across 40+ countries and 270+ companies

▶ Providing 24x7 support over 16 time zones ~3 % Market share in IT*

Market Leader in SAP Consulting*

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* According to Gartner 2009

Thailand

Atos Thailand At a Glance

Page 8: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Selected certifications

Microsoft Gold Certified Partner SAP Customer Core Center of Expertise (CCCoE) Run SAP certified Partner SAP All-in-One Partner ITIL

Your trusted partner for IT-Services from consulting to implementation

Atos Thailand Certifications

Page 9: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

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Financial Services

Manufacturing, Retail & Services

Energy & Utilities

Telecom, Media &

Technology

Public Sector,

Healthcare & Transport

From industry expertise to business value

Annual revenues of €8.7 billion

27% 20% 33% 7% 13%

Page 10: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Atos has a broad range of customers in Thailand & globally

Atos Thailand Selected Customers

Energy Petro-

Chemical Healthcare Transport

Ratchaburi Electricity Generating Holding PCL.

Page 12: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

Agenda

Cloud Computing Definition

Disaster Recovery Plan for IT Operation

Private Cloud Solution to Support DRP

Microsoft Private Cloud Technology

Case Study for Private Cloud to Support DR

Hardware for Private Cloud

Page 13: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Cloud Computing What is cloud computing?

What is cloud computing?

+ Services

Cloud is a style of computing in which scalable and elastic IT-enabled capabilities are delivered as a service to external

customers using Internet technologies., Gartner Inc.

Page 14: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

On-demand self-service A consumer can unilaterally provision computing capabilities, such as server time and

network storage, as needed without requiring human interaction with service’s provider.

Ubiquitous network access Capabilities are available over the network and accessed through standard mechanisms that

promote use by heterogeneous thin or thick client platforms

Location independent resource pooling The computing resources are pooled to serve all consumers using a multi-tenant model,

virtual resources dynamically assigned and reassigned according to consumer demand.

Rapid elasticity Capabilities can be rapidly and elastically provisioned to quickly scale up and rapidly

released to quickly scale down.

Pay per use consumers are charged fees based on their usage of a combination resources

Cloud Computing Characteristic of Cloud

Page 15: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Business Drivers for Cloud

▶ Supporting Business Agility

– Allowing Enterprise to access services more flexibly.

– Ability to add new capabilities/ Capacity quickly.

– Enable business to respond more quickly and efficiently to market and competitive change.

▶ Reducing Capital Expenditure

– Leveraging a provider’s elastically scalable, variable priced environment.

Page 16: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Disaster Situations and Business Continuity

▶ Disaster Situations

– Flood, Fire, Political Activity, Earthquake/Tsunami, Human Error ▶ Business impact

– Business suspended ,Loss of important data and revenue

Page 17: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Disaster Recovery Plan for IT Operation

Page 18: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Support Business Continuity Business Impact Analysis for DR Solution Selection

D o w n T i m e D a t a L o s s Event

Secs Mins Hrs Days Wks Wks Days Hrs Mins Secs

Recovery Point Recovery Time

Recovery Point Objective (RPO): Data Recovery that accepted

Recovery Time Objective (RTO): How long System to be down

Page 19: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Private Cloud Solution to Support DRP DR required spared hardware

DC

DR

“Spared hardware is cost”

Productive System Stand by System

Page 20: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Private Cloud Solution to Support DRP Thin provisioning and resource pool

HQ Branch Office

Productive System Branch’s Server Productive System

Page 21: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Solution Template and Showcase Private Cloud for Disaster Recovery

Hot Warm Cold

HA

Network

Head

Office

Internet

Home User

Remote User

Mobile User

Replication

Service

Data Center

BCP

Office

Page 22: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Build Business Case

Link Key initiatives to overall driers or business objectives

Gain support from Senior business leader/ Stakeholders

Set base line for assessing impact

Estimate cost and resources

Develop Strategy

Align the investigation with business strategy

Show how it can deliver business value and impact

Assess Readiness

Budget, staffs, technology, ownership

Pilot/ Prototype

Identify a group to pilot

Prototype for investigation

Gain Approval

Analyze finding

Revise business case and strategy

Present to stakeholder for approval

Starting with Cloud computing 5 Key Initiatives:

Page 23: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Microsoft Virtualization to private cloud Why Microsoft Virtualization?

Low TCO/High ROI

Lower upfront investment costs

Lower deployment,

management, and maintenance

costs

Extends current

IT investments

Datacenter to Desktop

Full range of products and

solutions

Large partner ecosystem

The Platform You Know

Single management

platform

Use the skills, tools, and

processes you already know

End-to-End Management

Physical and virtual machine

management

Interoperate with existing

Microsoft infrastructure

Easily manage a

heterogeneous environment

Page 24: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Core Reference Architecture for Microsoft Private Cloud

▶ Reference architecture with hardware integrated Microsoft System Center and

Hyper-V support

Self-Service Portal

Page 25: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Starting with Cloud computing Virtualization is the fundamental of cloud

▶ Dynamic provisioning

▶ Resource pull / sharing

▶ Automation

Page 26: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Reduce server sprawl with Hyper-V and Live Migration for availability

Flexibility to deploy applications and workloads throughout the organization

Secure, flexible and cost effective remote access

Faster network performance

Microsoft Virtualization to private cloud End to End Virtualization

Page 27: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Simplify with integrated physical, virtual and cloud management

Improve agility with private cloud computing infrastructure

Optimize service delivery across datacenter infrastructure and business critical services

Microsoft Virtualization to private cloud End to End Virtualization

Page 28: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Microsoft Private Cloud Self Service portal: Request Screen

Page 29: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Microsoft Private Cloud Self Service portal: User Interface and reporting

Page 30: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Assessment And

Business requirement

Standardize Consolidation

And Migration

Automate Optimize

•Current infrastructure assessment

•Analyze business requirement

•Planning

•Standardize the system

•System Upgrade

•Design the standardize cloud platform

•Design system availability / capacity to support business requirement

•Implement system following the design

•System consolidation / migration

•Application migration

•Cloud operation flow

•Security design

•Self service implementation

•Usage metering

•Usage reporting and charging model

•System optimization

Professional Services by AtoS Roadmap for cloud implementation

Page 31: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Case Study for Private Cloud

Worldwide leadership of Industry, energy, transportation and healthcare solution provider. In Thailand there are more than 1,500 users and 6 branch offices.

Before 46 physical Microsoft based systems which are running CRM, SQL database, Web, Document management, File and print, DHCP, system monitoring server and some Linux based systems 11 Racks in datacenter

After 8 Physical hardware for VM host 4 server racks 1.8M annual data center saving 600k annual electrical savings Easier maintenance, monitoring, backup and restoration Higher availability

Page 32: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Case Study for Private Cloud (cont’d) Solution Delivered

Microsoft private cloud solutions

• Microsoft Windows server 2008 R2 SP1 with Hyper-V service

• Microsoft Server Management Suite Datacenter (SCVMM, SCOM, SCCM and DPM)

• High Availability with Microsoft cluster Shared Volumes feature

• Self service portal 2.0

HP Server Hardware

• HP Blade C-class 7000 series

• HP Blade server BL460G1 and BL460G6 (Mixed)

• Fiber channel 4 Gbps

Page 33: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Case Study for Private Cloud (cont’d) Current Infrastructure

Current Environment after 1st phase has finish

> 80 VMs running on 16 VM Hosts

> 330 Gb VM RAM used

> 14 TB SAN storage for VMs

VM System is cover SAP developer, QAs and productive system

VM Level backup and restoration with support single item restoration.

High availability with cluster shared volume and Live Migration

Rapid deployment

Microsoft Private cloud solution, Infrastructure as a service

Usage charging report

Page 34: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Business

Reduce hardware maintenance cost

Reduce datacenter and facilities cost

Reduce power consumption

More support availability and capacity plan

More support business continuity plan

Cost management and distribution

Case Study for Private Cloud (cont’d) The Benefits

Technical

Availability improvement

Automation

Easy maintenance and monitoring

Easy for system provisioning and demoting

Easy system migration or movement

More support Backup / recovery and DR

User

Easy for new system request

Easy for system sizing changed

Usage metering and billing

Page 35: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Case Study for Private Cloud (cont’d) Lesson and Learn

End users learning curve

- Moving from physical hardware to Virtual Environment.

Cloud is really not for anyone/anywhere.

- Depending on business policy that will authorize only some key person to be able to request

service. Not for every user.

Selected technology is crucial.

- Hardware, Software, Monitoring / management and backup

- Scalability, Deployment and Manageability,

Capacity planning and performance

- Hardware sizing and capacity design e.g. CPU, storage space or IOP are important and the

hardware should support and easy for expandable of these parameter. The solution should be

able to monitor and report the growth of these parameter.

Costing model and calculation

- Designing of cloud usage price should be cover whole cost

Page 36: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

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AtoS IT Solutions and Services

Recommended Hardware for Microsoft Private Cloud

▶ Reference architecture with hardware integrated Microsoft System Center and

Hyper-V support

Self-Service Portal

Page 37: Microsoft Solutions Summit 2012download.microsoft.com/download/C/F/A/CFA1F544-8F42-48AC...Develop Strategy Align the investigation with business strategy Show how it can deliver business

Thank you

For more information please contact:

[email protected] AtoS IT Solutions and Services