Microsoft Teams User Group RoadshowNovember/December 2017

Chat, calls & meetings

for today’s teams

Integrated Office 365 apps

Customizable and extensible

Enterprise security,

compliance & manageability

Customer Support

• Enable continuous knowledge sharing

between shifts

• Provide visibility into customer escalations

• Search for solutions across conversations

• Speed up issue resolution with various

subject matter experts

Get guidance on these and other scenarios in the FastTrack Productivity Library

Engineering

• Enable continuous discussion across a

distributed team

• Discuss ideas and requirements, gather

inputs in the open

• Store standard documentation and files

• Integrate with developer tools like Jira

Finance

• Prepare earnings release with cross-

functional stakeholders

• Streamline data consolidation and analysis

• Store budgeting documentation and files

• Share economic trends and news

Human Resources

• Drive alignment on job descriptions and

streamline interview processes

• Plan and prepare new employee onboarding

• Engage distributed employees in training

• Share department resources and

documentation

Marketing

• Coordinate campaigns and event tasks

• Share the latest content drafts for feedback

• Get automated reports from analytics tools

• Prepare marketing launch across multiple

stakeholders

Sales

• Get quick answers from PMs and Sales Ops

• Share key customer wins

• Get lead notifications and deal mentions

• Share latest company, product and

competitor news

Operations & Project Management

• Streamline project communication and tools

• Provide status updates, get feedback, coordinate tasks

• Share files and collaborate on deliverables

• Get new project members up to speed quickly

Skype for Business to Microsoft Teams Capabilities Roadmap

October 24, 2017

Contents4 Messaging Features

5 Meetings Features

6 Calling Features

7 Resources

Legal Notice

This document reflects Microsoft’s current expectations about Skype for Business capabilities coming to Teams.

However, dates and individual features may change and should not be relied upon in making purchasing decisions.

▪

▪

▪

Intelligent Communications

Available today Coming in 1Q CY2018

Enterprise

grade

• Persistent 1:1 and Group

Conversations

• Team + Channels for Teams

Productivity

• Hide/Share/Mute Chat

Skype for

Business

interop and

federation

• Teams-SfB 1:1 Chat Interop

• Guest Access for External Users

• Contact Groups

• Unified Presence

• Federated Chat between Teams and Skype for Business

• Import Contacts from SfB

Platform

and devices

• Windows, Mac, Edge, Chrome

iOS, Android, Windows Phone

IT Pro

• Messaging Tenant level

policies

• eDiscovery/Hold/Archiving of

Messages

• Messaging Policies

• Message Retention Policies

This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.

Messaging roadmap

Available today Coming in 4Q 2017 Coming in 2Q CY2018

Enterprise

grade

• Schedule in Outlook & Teams

• Private and Channel Meetings

• User Facing Diagnostics

• 80 users in a meeting

• Audio Conferencing (preview)

• Participant Management

• Improved Device Selection

• Audio Conferencing in over 90

countries

• Anonymous Join

• Interactive Troubleshooting

• Lobby Support

• Mute Other Participants

• Broadcast Meetings

• Cloud Recording

• Federated Meetings

• Large Meeting Support (~250)

• Lobby for PSTN callers

• Outlook meeting schedule from other

platforms (OWA, OLK, mobile)

• PSTN Fallback

Collaborative

meetings

• Enable Meeting Lifecycle with

Pre/During/Post

• Desktop sharing

• Conversations

• Immersive Meeting Experiences

• Application Sharing

• Give and Take Control in sharing

• PowerPoint Load and Share

• Whiteboard and Meeting Notes

Platform

and devices

• Windows, Mac

• Mobile: iOS and Android

Meetings

• Edge, Chrome Browser Support for

meetings

• Enable VTC Interop Services*

• Skype Room Systems Support*

• Surface Hub Support

• Trio 1 Touch Teams Meeting Join*

IT Pro• Call Quality Diagnostic Portal

• Tenant Policies• Enable Call Quality Analytics

• Microsoft Teams - User-Level Meeting

Policy

This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.

* Capability has third party dependencies

Meetings roadmap

Coming in 4Q CY2017 Coming in 2Q CY2018 Coming in 4Q CY2018

Enterprise

grade

• Boss and Delegate Support

• Call Queues

• Consultative & Safe Transfer

• Do not Disturb breakthrough

• Distinctive Ring

• 1:1 to Group Call Escalation with

Teams, Skype for Business, and PSTN

participants

• Forward to Group

• Organizational Auto-Attendant

• Transfer to PSTN Call

• Hybrid connection to Teams

• Call Park

• Group Call Pickup

• Location-based routing

• Shared Line Appearance

Skype for

Business

interop and

federation

• SfB-Teams Calling

• Teams Interop Policies

• Call Support between Teams &

Skype Consumer

Platform

and devices

• Windows, Mac, Edge, iOS, Android

• USB HID

• TTY Support

• Support for existing certified SIP

Phones*

IT Pro

• SfB-Teams Interop Policies

• Call Quality Diagnostic Portal• eDiscovery Enhancements

This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.

* Capability has third party dependencies

• Blind Transfer

• Call Blocking

• Call Forwarding

• Caller ID Masking

• e911 Support

• Extension Dialing

• Translate user input to standard format phone #

• Hold

• Multi-call Handling

• Out of Office Support

• Simultaneous Ringing

• Speed Dial

• Suggested Contacts

• Voicemail

• Enable Existing Calling Plan Support

Calling roadmap

Go Local Plan - Data residency and special clouds

Workload 4Q CY2017 1Q CY2018 2Q CY2018 2H CY2018

Data residency

(customer data

at rest in-country)

• United Kingdom • India

• Australia

• Japan

• Canada

• China

• (In-region to In-country migration)

US Government • GCC

• GCC High

• DoD

Multi-Geo Support• Multi-geo support

Skype for Business

Microsoft TeamsSkype for

Business Online

Bringing together Skype for Business and Teams

Commercial On-Premises

Skype for

Business Server

Commercial Cloud (Office 365)

Bringing together Skype for Business and Teams

Microsoft Teams

Commercial On-Premises

Skype for Business

Commercial Cloud (Office 365)

Server for voice, video and meetings

Skype for Business client

What’s changing What’s not changing

Fewer apps, richer experiences

Higher quality voice, video and meetings

Rapid innovation of UC capabilities

Skype brand surfaces in Teams voice and video

More intuitive communication services names

Commitment to Skype for Business Server

Commitment to cloud voice and video

Commitment to compliance standards

Premium value in E5 and comms services

Support for 3rd party devices and solutions

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Existing

Plan your transition to Teams

Engage your account team, FastTrack, and partners

for guidance and support along the journey.

Review the roadmap

Evaluate your needs relative to timing and

capabilities on the Microsoft Teams roadmap.

Use Skype and Teams side by side until Teams fully

meets your needs.

https://products.office.com/en-US/business/

office-365-roadmap

http://aka.ms/skypeandteams

Microsoft Teams resources

New

Learn about Teams

Explore the benefits of the hub for teamwork in

Microsoft 365.

Try Teams

Download Teams today.

http://aka.ms/successwithteams

https://products.office.com/en-us/microsoft-

teams

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230Staying Connected

Join the Microsoft Teams Community at: http://aka.ms/msteamcommunity

Next Ask Microsoft Anything event (AMA): 10/25, 9 a.m. PST

Preview Opportunities:

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